Hotel with SpaDown Hall Hotel's Eden Spa offers a range of beauty and body treatments, as well as facials, manicures and pedicures, to help guests relax and rejuvenate. The spa uses products from ESPA and Jessica, and has three single treatment rooms and a luxury double room for couples. Guests can choose from a variety of massages, body treatments and nail services, all of which must be booked in advance. The spa facilities are available for a fee and the staff is available to discuss options and answer any questions. Treatments range from traditional Swedish massages to the Lava Shells massage, a back, face and scalp treatment and a foot treatment. Nail treatments, body scrubs and exfoliation are also available, as well as brow and eyelash services.
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Summary of reviews related to the 'Spa' categoryThe spa at Down Hall Hotel was praised by guests for its great treatments, good facilities and relaxing atmosphere. However, some guests were disappointed with the size of the spa or the fact that it was fully booked, which prevented them from using it. Others were charged extra to use the spa or had to book slots in advance. Some also noted that the spa did not include a pool, but did offer saunas and steam rooms. Overall, guests enjoyed their spa experiences but wished the booking process was more streamlined and that access was included for hotel guests. The staff were also commended with some guests singling out Charlotte for providing excellent facials.
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