Premier Place Surabaya Airport is highly recommended by guests for its excellent location, particularly its convenient proximity to Juanda Airport. The hotel offers an efficient free shuttle service that operates every hour, a feature that is greatly appreciated by travelers with early or late flights. The accommodations are consistently praised for their cleanliness, comfort and practicality, making them ideal for short stays.
The dining experience at Premier Place Surabaya Airport earns top marks, especially the breakfast service, which begins early at 05:30. Guests commend the extensive variety and quality of the breakfast buffet, which includes a range of Asian dishes and sweet treats. The BBQ buffet dinner is another highlight, offering a pleasing variety of options and live music, creating a delightful ambiance. The overall dining options receive widespread approval for their quality and variety, despite occasional notes about price or spice levels.
Rooms at the hotel are often described as clean, spacious and well-equipped with comfortable beds and functional amenities. The hotel's staff plays a significant role in enhancing the guest experience with numerous positive remarks about their friendliness, helpfulness and efficient service. Despite a few reports of disorganization or minor room maintenance issues, the general consensus is overwhelmingly positive.
The cleanliness of the property is another standout feature, extending to the rooms, bathrooms, pool and common areas. The modern facilities and well-maintained environment contribute to a pleasant and inviting atmosphere. The pool area itself is a notable asset, providing a refreshing and well-kept retreat for travelers, although some guests might feel exposed due to its location.
Overall, Premier Place Surabaya Airport excels in offering a convenient, comfortable and clean stay with excellent service and dining options, making it a highly recommended choice for travelers needing easy access to Juanda Airport.
Swiss-Belinn Airport Surabaya garners overwhelmingly positive reviews for its exceptional location, generous breakfast offerings, comfortable rooms, and impressive service. Conveniently located near Juanda Airport, the hotel is a top choice for travelers seeking easy airport access, enhanced by a complimentary shuttle service that further minimizes travel stress. Guests consistently praise the hotel's breakfast for its wide array of delicious and well-presented options, particularly appealing to those with a taste for Asian cuisine. The breakfast service staff are noted for their friendliness, and the convenience of take-away options for early flights is well appreciated.
The rooms receive high marks for their spaciousness, modern decor, and cleanliness, providing a comfortable stay that particularly highlights the quality and comfort of the beds. Despite minor noise isolation issues and occasional mosquito troubles, the overall room experience is regarded as cozy and delightful. Cleanliness is a standout feature at Swiss-Belinn Airport Surabaya, with many guests commending the meticulous upkeep of rooms and facilities, contributing to a peaceful and tidy environment.
The hotel's staff play a crucial role in enhancing the guest experience, consistently recognized for their helpfulness, professionalism, and friendliness. Available at all hours, the staff excel in meeting and anticipating guest needs, from assisting with special requests to facilitating smooth airport transportation. With a combination of convenience, comfort, and outstanding service, Swiss-Belinn Airport Surabaya stands out as a preferred option for travelers in search of a reliable and welcoming airport hotel.
Cordia Hotel Surabaya Airport, formerly Ibis Budget Surabaya Airport, is highly praised for its strategic location within the domestic terminal of Juanda Airport. This positioning makes it exceptionally convenient for travelers with early flights or short layovers, enabling smooth transitions between relaxation and flight boarding without the need for extra transportation. Guests appreciate the hotel's clean, comfortable environment and necessary amenities such as effective air conditioning and a reliable hot shower. The staff at Cordia Hotel stands out for their friendliness and efficiency, contributing to a welcoming atmosphere and a seamless check-in experience.
The rooms, while compact and resembling capsule-style accommodations, are well-organized and functional, providing essential amenities for brief stays. Guests often highlight the cleanliness and comfort of these rooms, despite their small size and somewhat outdated furnishings. The soundproofing ensures a quiet night's sleep amidst the bustle of the airport, a feature particularly valued by those seeking rest during their travels. While there are isolated issues with maintenance, such as broken fixtures or occasional pest sightings, staff responsiveness tends to mitigate these concerns effectively.
Breakfast at the hotel starts as early as 3:00 or 4:30 a.m., catering to early travelers with a selection of traditional Indonesian and Western dishes. While some guests appreciate the variety and taste, others note that the quality and variety could improve, with limited options available for late risers. Despite this, the early timing and the complimentary nature of the service are positive aspects noted by patrons.
The comfort of the hotel beds is frequently noted, with most guests finding them conducive to a restful night's sleep, a crucial element for transit travelers. Though preferences vary, the overall impression is positive, with the comfortable sleeping arrangements complementing the cleanliness and convenience of the hotel.
For business travelers, the hotel's functional approach makes it an appealing choice for brief stays, with ease of access to check-in areas and swift check-in/check-out processes. While compact rooms may pose a challenge for those with large luggage, the available amenities, including leisure options like a ping pong and billiard table, cater adequately to the needs of travelers in transit.
Overall, Cordia Hotel Surabaya Airport is a practical and budget-friendly option for travelers in need of a comfortable and convenient stopover at Juanda Airport, with efficient service and amenities tailored for short stays.
Novotel Samator Surabaya Timur is well-regarded among travelers for several standout features, delivering a high-quality experience across a range of criteria. The hotel's location is strategic for those who need quick access to the airport or have business in the Rungkut Industry Area, although its position on a busy street with limited nearby dining options might not suit those seeking vibrant city life or easy exploration on foot.
The hotel's breakfast earns high praise for its extensive offerings and quality, impressing guests with a wide variety of local and international options that cater to diverse tastes, including vegan and savory items. The option for room service adds to the flexibility of the dining experience. Rooms are another highlight, consistently described as modern, spacious, and luxuriously designed with comfortable beds, contributing to the hotel's reputation for providing a restful environment. The cleanliness of the rooms and facilities is frequently commended, creating a pleasant and hygienic experience for visitors.
Staff at Novotel Samator are noted for their warmth and attentiveness, with a proactive approach to guest services that enhances the overall atmosphere. The fitness facilities, including a modern and clean gym, receive positive acknowledgment, offering a tranquil yet well-equipped space for guests to maintain their exercise routines. The pool complements the outdoor relaxation offerings, praised for its spaciousness and accompanying terrace bar, adding to its appeal despite nearby construction.
Overall, Novotel Samator Surabaya Timur offers a compelling combination of comfort, convenience, and quality service, making it a top choice for travelers seeking a well-rounded stay in Surabaya.
Grand Swiss-Belhotel Darmo provides a luxurious stay in the heart of Surabaya, seamlessly blending city convenience with a tranquil neighborhood atmosphere. Its prime location places guests close to key attractions such as Gubeng train station, Tanjungan Plaza and various dining and shopping options, all within walking distance. The upper floors offer excellent city views, enhancing the hotel’s appeal.
Guests frequently commend the hotel’s breakfast for its extensive variety and quality, making it a highlight of their stay. The breakfast buffet is praised for being luxurious and well-prepared, offering a rich assortment of dishes that cater to diverse tastes. Evening meals in the hotel's restaurant generally receive positive feedback for their good atmosphere and service, though some guests found the food quality inconsistent and pricing to be high.
The accommodations at Grand Swiss-Belhotel Darmo are noted for their cleanliness, spaciousness and modern amenities. Rooms are described as large, well-appointed and comfortable, featuring clean bathrooms and cozy atmospheres. The hotel maintains high cleanliness standards across its facilities, including the swimming pool and common areas, contributing to a very comfortable and pleasant environment.
Service at the hotel is exceptional with staff frequently described as friendly, warm and professional. Guests appreciate the attentive and responsive nature of the team, which contributes significantly to the positive experience. Notable mentions include the seamless check-in process and the helpfulness of individuals like the receptionist.
The hotel's spa services have room for improvement with some guests noting the reliance on external masseurs and limited availability during Ramadan. The swimming facilities, especially the rooftop and indoor pools, receive high praise for their cleanliness and quality, despite some guests finding the pool area small.
Beds are highlighted for their exceptional comfort, being described as soft, spacious and among the most comfortable experienced by guests. The luxurious ambiance of the hotel is consistently praised, from the deluxe amenities to the elegant rooms, ensuring a high standard of comfort and elegance throughout.
For business travelers, the Grand Swiss-Belhotel Darmo offers a charming and amenable environment with facilities supporting a productive stay. The indoor pool and spa provide avenues for relaxation after business engagements. The hotel’s value and suitability for business conferences are particularly noted, making it an attractive option for hosting professional events.
Overall, Grand Swiss-Belhotel Darmo stands out as a top luxury hotel in Surabaya, offering a high standard of service and amenities that cater to both leisure and business travelers. While there are areas for potential improvement, the general experience is overwhelmingly positive, positioning it as a favored choice for visitors.
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