Travel Inn Axten Caxias do Sul consistently impresses guests with its outstanding location, superb service and well-maintained facilities. Strategically positioned near the Vilaggio Shopping Mall and offering easy access to highways and the airport, it’s an ideal base for both business and leisure travelers. Guests particularly appreciate the clean, modern environment and the friendly, attentive staff, making for a welcoming atmosphere right from the reception.
The rooms at Travel Inn Axten are frequently praised for their spaciousness, comfort and cleanliness. With new furniture and modern decor, the accommodations provide a luxurious feel, complemented by comfortable beds and high-quality bedding. Although there are occasional minor issues such as weak bathroom lighting and inconsistent cleaning schedules, the overall feedback for the rooms is positive.
Breakfast at the hotel garners favorable reviews for its variety and quality, offering plenty of options including gluten-free and lactose-free choices. While some guests suggest improvements in replenishment speed and variety, most appreciate the delicious offerings and comfortable breakfast area. Similarly, the dinner experience is highly regarded with guests enjoying the tasty and diverse à la carte menu, although irregular restaurant hours and inconsistent room service are noted as drawbacks.
Cleanliness is another strong point of Travel Inn Axten with guests frequently highlighting the immaculate condition of rooms and communal areas. The hotel’s dedication to maintaining a spotless environment enhances the overall guest experience.
Family travelers find the hotel especially accommodating with its kid-friendly facilities, pet-friendly spaces and a safe, calm environment. The heated pool and gym are beneficial features, despite some concerns about pool temperature and gym hours. The spa also receives positive feedback, adding to the relaxation and enjoyment of the stay.
Wi-Fi, however, is an area needing improvement with varying reports of connectivity issues, especially on higher floors. Despite these hiccups, the overall consensus is that Travel Inn Axten provides a comfortable, clean and convenient stay that meets the expectations of a four-star hotel, making it a preferred choice for many travelers visiting Caxias do Sul.
Hotel Jardins da Colina stands out as an exceptional retreat amid stunning natural surroundings, attracting high praise for its idyllic location in a forest enclave. Guests consistently laud the breathtaking views, serene atmosphere and beautifully maintained gardens, which collectively offer a peaceful escape from the daily hustle.
Complementing the picturesque setting, the hotel serves a breakfast that many guests describe as one of the best they've ever experienced. The breakfast spread is extensive and varied, featuring an array of fruits, sweets, savory items, cakes and pies, all enjoyed in a pleasant setting. The quality and diversity of the breakfast offerings significantly enhance the overall experience.
Though the dinner menu is somewhat limited, the quality of the food remains excellent, providing a memorable dining experience. The presence of a soup buffet at night adds to the variety. However, the restaurant's limited availability can be an issue during peak times.
The rooms at Hotel Jardins da Colina receive high praise for their comfort, cleanliness and modern aesthetic. Guests appreciate the spacious bathrooms, sound insulation and tasteful design of the newly added apartments. The friendly and attentive staff further enhance the comfortable ambiance.
The hotel's cleanliness is consistently praised with immaculate conditions maintained in both rooms and common areas. The attention to cleanliness extends to the well-kept leisure facilities amidst the natural setting. Although there was a minor suggestion for more thorough cleaning in the pool area, the overall standard is described as impeccable.
The exceptional staff boosts the overall positive guest experience. Visitors frequently commend the team for their dedication, friendliness and professionalism with special mentions for the reception and breakfast service. The staff's politeness and willingness to help contribute significantly to the hotel's top-notch service.
The pool facilities offer both indoor and outdoor options with the heated indoor pool being a notable feature. Guests enjoy the great views and the spacious relaxation areas. However, some note that the pool's size can be inadequate during peak times and its location away from the main building can be inconvenient in bad weather. Nevertheless, these minor drawbacks do little to detract from the hotel's overall appeal.
In summary, Hotel Jardins da Colina provides an exceptional stay characterized by its serene natural setting, outstanding breakfast, comfortable rooms and attentive staff, making it a highly appealing choice for those seeking tranquility and high-quality service.
LOTE20 Hotel Boutique is a serene retreat nestled in nature, offering an idyllic escape in the picturesque Caminho das Pedras. Renowned for its excellent location, the hotel provides easy access to the Stone Paths region, Pinto Bandeira’s wine attractions, and a variety of local restaurants and tourist sites, making it the perfect base for relaxation and exploration.
Guests consistently praise the hotel's breakfast, described as delicious, varied, and reminiscent of elegant French dining. With freshly prepared and personalized options catering to dietary needs, the breakfast provides a cozy, inviting start to the day. The dining experience is equally remarkable for dinners, with Chef Alcides at the helm, crafting tasty dishes that highlight the culinary expertise of the kitchen. Despite some calls for improvement in service timings and pricing transparency, the on-site dining remains a commendable feature.
The accommodations at LOTE20 are another standout aspect. Situated amidst the scenic Serra Gaúcha mountains, the rooms provide stunning vistas and are lauded for their cozy and clean ambiance. Unique in design and tastefully appointed with amenities such as balconies, hot tubs, and fireplaces, the suites offer a luxurious and homely feel, fostering relaxation amidst beautiful decor and fragrant freshness.
Cleanliness is a key strength of LOTE20, as highlighted by guests who commend the impeccable upkeep and fragrant cleanliness throughout the hotel. The design and cleanliness converge to create an attractive space complemented by polite and attentive staff, ensuring a harmonious and comfortable stay for all visitors.
The staff at LOTE20, including individuals like Anderson, Guilherme, and Miguel, receive high acclaim for their friendly and personalized service. Their attention to detail and dedication to creating memorable guest experiences, such as arranging bonfires for stargazers, reflect the intimate and welcoming nature of the hotel, further enhancing the overall appeal of a stay.
Moreover, the hotel is celebrated as a romantic getaway, tailored for couples seeking intimacy and relaxation. With its charming ambiance, clean and inviting rooms, and thoughtful service in a beautiful setting, LOTE20 is perfect for couples looking to escape the hustle and find tranquility in a picturesque and intimate atmosphere. Overall, LOTE20 Hotel Boutique provides a remarkable vacation experience combining peaceful retreat, exceptional service, and luxurious comfort.
Dall'Onder Grande Hotel Bento Gonçalves generally receives favorable reviews, particularly highlighting its prime city-center location which offers easy access to a multitude of restaurants, cafes, shops and key tourist attractions. Guests laud the hotel for its spacious rooms, friendly staff and rich breakfast offerings. The indoor heated saltwater pool, especially enjoyable for families and other family-friendly amenities such as a large kids' area and game rooms, contribute significantly to positive guest experiences.
Breakfast at the hotel is a standout feature, described as spectacular and well-organized with a wide range of fresh, high-quality options, including gluten-free and lactose-free choices. The delightful ambiance, often enhanced by live piano music, further enhances the breakfast experience. Although some guests report occasional disorganization and overcrowding, especially during weekends, the overall sentiment remains highly positive.
Dinner services, however, present mixed experiences. Special events like the Christmas dinner receive high praise for their impeccable organization and excellent food. On regular nights, guests find the offerings inconsistent with some expressing disappointment over the cost versus the quality of food and service. The Dom Perignon Restaurant earned favorable reviews for its good service and tasty dishes, contrasting with the less favorable feedback for the Cabernet Restaurant.
The hotel's rooms are frequently described as spacious, comfortable and clean, although many reviews also note that the facilities are outdated and in need of renovation. Maintenance issues such as broken fixtures and poor acoustics are commonly mentioned. Despite these concerns, the cleanliness of the rooms and common areas often receives commendation.
Staff at Dall'Onder Grande Hotel are generally praised for their helpfulness, friendliness and dedication, ensuring guests feel welcome and accommodated. However, there are occasional reports of less empathetic interactions and disorganization during busy periods.
Free Wi-Fi at the hotel garners mixed reviews with many guests satisfied with the connectivity while others report issues such as inconsistent signal and the need to frequently reconnect.
The gym, while appreciated for its quality equipment, receives mixed feedback regarding its size and maintenance. The pool area, described as a major highlight, especially for families, is well liked despite occasional complaints about overcrowding and maintenance issues.
Parking facilities are convenient with an efficient valet service, but the separate and occasionally high daily fees are a common point of contention.
Overall, Dall'Onder Grande Hotel Bento Gonçalves is particularly recommended for families, thanks to its amenities like the heated pool and kid-friendly areas, as well as for its excellent central location, spacious rooms and a highly praised breakfast service. However, some areas such as dinner services, room updates and parking fees could benefit from improvement.
Wyndham Gramado Termas Resort & Spa is nestled on the outskirts of Gramado, providing a serene retreat surrounded by lush natural landscapes. Its proximity to attractions like Snowland and Acquamotion makes it an ideal location for those with a rental car or who enjoy peaceful settings. Despite the distance from downtown, the resort offers spacious, modern accommodations and amenities that cater to guests seeking tranquility away from urban bustle. Free transfers to the downtown area are available, but having a car is recommended for convenience.
Guests often praise the breakfast for its high quality, variety and delicious options, making it a standout feature of the resort. The breakfast offers ample choices with efficient staff maintaining a clean space. However, it can get crowded during peak times, leading to long waits and occasional issues with food replenishment. Despite these minor setbacks, the breakfast experience is generally seen as fantastic.
While breakfast shines, the dining experience at lunch and dinner has received significant criticism due to a lack of variety and quality. Guests report repetitive menus, insufficient portions and unappetizing dishes. Service is often slow and both food and beverages are considered overpriced. The dinner service, in particular, fails to meet the expectations set by the resort's reputation.
The accommodations at Wyndham Gramado Termas Resort & Spa are typically spacious, comfortable and well-decorated, offering modern amenities that cater to families and individual travelers alike. While most guests are satisfied with the room quality, some report maintenance issues like broken doors and faulty air conditioning. Cleanliness is usually praised, though a few reviews note lapses in housekeeping.
Staff at the resort generally receive high marks for their politeness, friendliness and attentiveness. Guests appreciate the efficient and dedicated service across various departments. Yet, there are occasional reports of rudeness and slow service during peak times, suggesting room for improvement in handling high guest volumes.
Wi-Fi service is mixed with many guests finding it functional and satisfactory, while others experience weak or unstable connections. The spa and gym facilities earn positive reviews for their quality and relaxing environment. However, some guests encounter difficulties with scheduling and note that the spa can be crowded at times.
The resort's pools, including heated and thermal options, are highly appreciated for their cleanliness and soothing environments, making them a favorite feature among guests, especially families. Despite the positive feedback, overcrowding can sometimes mar the experience.
Parking is a notable concern with many guests finding the fees expensive and the service poorly managed. Long wait times to retrieve cars are common, particularly during peak periods.
In summary, Wyndham Gramado Termas Resort & Spa excels in providing a tranquil and luxurious escape with high-quality breakfast, spacious rooms and commendable staff service. However, the dining experience, some aspects of room maintenance and parking services leave room for improvement.
Hotel Casacurta emerges as a highly praised establishment, celebrated for its prime location, exceptional dining experiences, charming accommodations, and remarkable service. Situated conveniently near Garibaldi's center and St. Mark's Square, guests find it an ideal base for exploring the historic surroundings. The hotel facilitates easy exploration with its close proximity to attractions, while its beautiful decor and high standard of service enhance the travel experience.
Dining at Hotel Casacurta is notably excellent, with breakfast receiving acclaim for its richness, variety, and meticulous preparation. Guests rave about the table-served offerings that include omelets, eggs, pancakes, and homemade jams. The restaurant stands out for dinner, offering homemade pasta and a diverse selection of local wines, described by many as the best dining experience of their trip.
Accommodations are charming and comfortable, with rooms known for their cleanliness and fragrance. Spacious layouts and cozy beds contribute to a pleasant stay, although minor issues like bathroom renovations are noted. Thoughtful touches such as welcome cards and chilled sparkling wine integrate warmth into the guest experience.
The hotel's cleanliness consistently impresses, with a super clean and organized environment praised across reviews. This attention to detail extends to the staff, who are recognized for their remarkable service. The team is friendly, polite, and attentive, often going above and beyond with gestures that enhance the stay.
The pool area is described as charming and lovely, with a picturesque heated section offering relaxation, although some guests wish for a warmer temperature. Beds are mostly regarded as exceptionally comfortable, contributing substantially to a restful experience, despite the occasional mention of a saggy mattress.
Overall, Hotel Casacurta stands out as a delightful destination, offering an impressive blend of location, dining, accommodation, and service that leaves guests with memorable experiences.
Estalagem Coração Da Mata is a highly esteemed retreat situated in a serene and picturesque landscape, offering guests a tranquil escape just minutes from Gramado's lively center. The property's location is especially favored for its balance of peaceful natural beauty and accessibility, making it an ideal choice for those with a car. Surrounded by lush forests and featuring a charming lake, the establishment provides a restful getaway in a quiet neighborhood.
Guests are enchanted by the breakfast experience, which is frequently highlighted as a beloved aspect of their stay. The unique picnic-style breakfast, served in charming baskets, offers a plentiful and varied selection of delicious items. Many guests praise the quality, variety, and thoughtful presentation, making the morning meal not just a nourishment, but a cherished highlight. The option to enjoy complimentary afternoon tea further enhances the experience.
The cleanliness of Estalagem Coração Da Mata is consistently praised, with accommodations described as impeccably clean and welcoming. The attention to detail, including well-maintained hot tubs and fragrant linens, ensures a comfortable and pleasant stay.
Staff at the establishment consistently receive accolades for their exceptional service and hospitality. The team is noted for their friendliness and attentiveness, with the owner often mentioned for adding a personal and welcoming touch. Guests feel well-cared for thanks to the staff's dedication and courteousness, which contribute to the overall positive experience at Estalagem Coração Da Mata.
Chocoland Hotel Gramado is a charming and delightful retreat that offers guests a unique chocolate-themed experience in the picturesque town of Gramado. Known for its enchanting aesthetic and warm atmosphere, it appeals particularly to families with its kid-friendly amenities and welcoming staff. The hotel boasts beautifully decorated rooms with cozy, comfortable beds and a delightful chocolate aroma that adds to the thematic charm. High standards of cleanliness and attentive service further enhance the guest experience, despite occasional minor lapses in certain areas.
Guests are captivated by the breakfast, which is celebrated for its abundance and quality, featuring sweet treats like a chocolate fountain and unlimited hot chocolate alongside more traditional options. This culinary highlight, complemented by friendly staff, adds a satisfying start to each day. While the location is slightly removed from the bustling city center, it provides tranquil surroundings, making it an ideal choice for those prioritizing serenity.
The staff receive exceptional praise for their friendliness and professionalism, creating a familial atmosphere that leaves a memorable impression. In terms of amenities, the heated pool, sauna, and spa are well-regarded, although improvements in maintenance and space could enhance comfort. The free Wi-Fi service may require some attention, but efforts are being made to address connectivity issues.
Despite ongoing construction affecting areas such as parking, visitors appreciate the available valet service and spacious parking spots. Families find the hotel particularly appealing with dedicated play areas for children, contributing to its reputation as a wonderful choice for family trips. While some areas may fall short of luxury standards due to construction and soundproofing issues, Chocoland Hotel Gramado provides a charming and cozy escape with dream-like qualities, perfect for those seeking an unforgettable experience amid delightful surroundings.
Sky Borges Hotel Alpenhaus - Gramado is highly praised for its superb location, offering a tranquil environment with easy access to Gramado's city center and nearby Canela. The hotel's position near Borges de Medeiros Avenue makes it convenient for guests to explore key attractions, local markets and supermarkets on foot or with a short drive, all while enjoying a peaceful stay without traffic noise.
The breakfast at the hotel is another standout feature, receiving accolades for its variety, quality and abundance. Guests appreciate the colonial-style breakfast with freshly made cappuccinos, excellent coffee and a wide range of options catering to different tastes. Despite minor improvements suggested for healthier options and better organization during peak times, the breakfast experience is generally seen as exceptional.
The dining experience at the hotel's restaurant also garners positive feedback, particularly for its delicious and varied buffet and the charming service of Chef Carlos. The fondue buffet is a noted highlight and the convenience of dining in-house is well-received. However, the limited menu and lack of vegetarian or vegan options are areas flagged for enhancement.
Rooms are frequently described as spacious and comfortable, ideal for families and those needing extra room and amenities like kitchenettes. Cleanliness is a strong point with diligent housekeeping ensuring tidy and well-maintained spaces. Some guests have pointed out the need for updates and better maintenance in certain rooms, covering aspects like furniture and bathroom conditions.
The hotel's overall cleanliness receives high praise with most areas described as impeccably maintained. Guests commend the cleanliness of rooms, common areas and specific features like bed linens and towels. A few reviewers note areas needing better upkeep, such as the pool zone and older furnishings.
Staff at the hotel provide exceptional service, marked by friendliness, attentiveness and professionalism. The reception, housekeeping and restaurant teams are particularly commended for their courteous and efficient service, contributing significantly to a positive guest experience.
While the hotel offers several appealing amenities, the Wi-Fi service is frequently cited as needing improvement. Guests experience weak and unstable connections, impacting their overall stay.
The spa is a highlight for many guests, praised for its therapeutic massages, well-designed facilities and excellent service. However, maintenance issues with amenities like the hot tub and hydromassage, as well as occasional overcrowding, are noted.
The gym receives mixed reviews, being appreciated for its functionality but critiqued for its small size, limited equipment and need for maintenance. Despite these issues, it serves its purpose for many guests.
The pool area is largely well-received for its spaciousness, heated water and relaxation amenities. Cleanliness and maintenance issues, along with occasional overcrowding, are mentioned but do not overshadow the overall positive experiences.
Lastly, parking services receive mixed reviews with positive remarks on efficiency and covered spaces, counterbalanced by concerns over additional charges and communication about parking costs.
Overall, Sky Borges Hotel Alpenhaus - Gramado is highly regarded for its location, breakfast, spacious rooms, cleanliness and outstanding staff service with some areas noted for minor enhancements to further elevate the guest experience.
The Bavaria Sport Hotel is a fantastic choice for travelers seeking a peaceful and picturesque location with excellent proximity to local attractions. The hotel's breakfast is divine with exceptional variety and quality and the restaurant offers above-average options at accessible prices. The rooms are comfortable and cozy with attention to detail and cleanliness. The staff is exceptional, providing courteous and efficient service. The spa and pool areas are perfect for relaxation and rejuvenation with both indoor and outdoor options available. The hotel is family-friendly with well-equipped kids' areas and a variety of activities. The beds are comfortable and the hotel's facilities are sophisticated and luxurious. Overall, guests highly recommend the Bavaria Sport Hotel for its outstanding service, cozy ambiance and unforgettable stay.
Hotel Casa da Montanha is a charming, chalet-style, 4-star hotel in Gramado, Brazil. If you want to get a little wet, you have many options including an indoor pool, a hot tub, and a spa. There are also 2 restaurants and a piano lounge for your fulfillment. On the property is even a lawn designed for children, with a Casa do Tulipito theme and a carousel. When you want a break from your children, you can take advantage of the L’Occitane Au Bresil Spa where therapeutic massages are offered, using the most natural local ingredients. In the area are helicopters to ride, canyons to explore, restaurants to try, and much more.
Summary of reviews
Casa da Montanha is a luxurious 5-star hotel located in the charming town of Gramado, Brazil. The hotel's location is unbeatable with guests praising its central location and proximity to various attractions and amenities. The breakfast is exceptional with a wide variety of options and homemade food. The hotel boasts multiple dining options with the Bistrô being a particular favorite among guests. The rooms are comfortable and well-equipped with beautiful views and impeccable cleanliness. The staff is highly attentive, helpful and friendly, creating a warm and welcoming atmosphere. The spa experience is luxurious with a heated pool, sauna and jacuzzi and professional massage services. The hotel is family-friendly with exquisite facilities specially designed for children. While some guests had mixed reviews about the parking situation and the beds, overall, Casa da Montanha provides an exceptional and unforgettable experience for its guests, making it the perfect destination for a romantic getaway or a family holiday.
Hotel Alpestre is a fantastic hotel that offers a peaceful stay while being well-situated and located near the center of Gramado. The hotel's location is excellent with easy access on foot to restaurants, markets and local sights. The breakfast is diverse, delicious and exceptional with colonial-style options and gluten-free and lactose-free products. The rooms are comfortable, spacious and clean with lovely décor and excellent accommodations. The staff is friendly, obliging, attentive and well-trained, providing exceptional service. The hotel offers a reliable internet connection and an impressive pool area with indoor and outdoor pools, including a kids' pool. The hotel is family-friendly with a well-equipped playroom and professional and entertaining recreation activities. The beds are comfortable with soft pillows and cozy mattresses. The hotel also offers great indoor pools, both covered and uncovered with truly heated water. The only downside is the mixed feelings regarding parking with some guests finding it pricey. Overall, Hotel Alpestre provides an unforgettable stay with exceptional comfort, cleanliness and convenience.
Hotel Refugio da Montanha in Gramado receives glowing reviews for its diverse features, providing an all-encompassing and exceptional stay for its guests. The hotel's prime location strikes a perfect balance between accessibility and tranquility, nestled in a serene, upscale neighborhood abundant with greenery. Guests enjoy the beautiful natural surroundings, peaceful atmosphere and proximity to key attractions, making it a convenient yet restful retreat.
The breakfast at the hotel is frequently described as one of the best experiences guests have encountered. It is praised for diversity, deliciousness and the inclusion of special touches such as personalize-made tapioca and omelettes. The enthusiastic service, live music and wide array of colonial foods, including sparkling wine, elevate the meal to an exceptional level. Despite the occasional wish for more variety, the overall feedback on the breakfast is overwhelmingly positive.
Rooms at Hotel Refugio da Montanha are celebrated for their spaciousness, cleanliness and modern amenities. Guests appreciate the luxurious touches, like heated bathroom floors and whirlpool tubs, which add to the comfort and appeal of their stay. The hotel's meticulous daily cleaning and attention to room maintenance are also highly commended.
The staff at Hotel Refugio da Montanha further enhance the experience with their exceptional hospitality and professionalism. Friendly, polite and attentive, they ensure each guest feels welcome and well-cared-for. The staff’s readiness to help and their warm demeanor are key highlights that contribute to the high levels of guest satisfaction.
For families, the hotel provides a cozy and homey atmosphere with thoughtful services such as dietary considerations for allergies and activities for children. The facilities are family-friendly, supporting group trips with both adults and children. Pets are also warmly welcomed with dedicated amenities and a pet-friendly environment that ensures a comfortable stay for furry companions.
Although the dinner service receives mixed feedback, the cozy atmosphere with a welcoming fireplace creates a pleasant dining experience overall. Some menu items and evening ambiance, such as the delicious capeletti soup, receive favorable comments.
The hotel also stands out as an excellent choice for romantic getaways and honeymoons. Guests appreciate the special touches like champagne on arrival and romantic decorations. Its peaceful setting offers a perfect retreat for couples seeking a cozy and intimate experience.
Despite some feedback regarding limited gym equipment and challenges with parking, the overall consensus is that Hotel Refugio da Montanha delivers a luxurious experience. The blend of comfort, high-quality amenities and top-notch service makes it a standout choice for visitors to Gramado, ensuring a memorable stay whether it's for relaxation, romance or family fun.
Modevie Gramado boasts modern décor with great room service, a 24-hour front desk and free Wi-Fi in central Gramado.
Summary of reviews
Modevie Boutique Hotel is a luxurious and romantic 5-star hotel located in the heart of Gramado, offering an impeccable and privileged location for exploring the city on foot. The hotel's French-style breakfast is a standout feature with a personalized and incredibly delicious spread served either at the table or à la carte. The rooms are spacious, comfortable, tastefully decorated and impeccably clean with Nespresso machines, excellent lighting and iPad-controlled sound systems. The hotel's staff is exceptional, providing attentive, courteous, caring and friendly service, going above and beyond to make guests' stay memorable. The beds are comfortable, providing guests with a relaxing sleep experience. The hotel's attention to detail and little extras, such as heart made of petals on the bed upon arrival and nightly treats like hot tea and cookies, make it stand out as a boutique hotel with a personal touch. Overall, Modevie Boutique Hotel is an outstanding choice for an unforgettable luxury and romantic getaway in Gramado.
Hotel Colline de France, located in the serene northern part of downtown Gramado, offers a tranquil escape from the city's tourist hustle. While it requires transport to reach central Gramado and Canela, its peaceful setting and convenient access by car or Uber are highly appreciated. The strategic location also helps avoid congested tourist areas.
Renowned for its culinary excellence, the hotel's breakfast is often hailed as unmatched, featuring decadent French cuisine and live instrumental music. Guests rave about the meticulously prepared croissants, pastries and daily surprises such as sparkling wine. The dining experience is elevated further with top-notch service and personalized touches, making breakfast a memorable event each morning.
The hotel’s bistro receives high praise for its excellent à la carte menu and fine wine cellar. Despite some suggestions for greater variety, the overall dining experience remains highly recommended with delicious vegan options and delightful live music enhancing the ambiance.
The rooms at Hotel Colline de France exude luxury and comfort, inspired by French elegance. Guests commend the stylish decor, high-quality amenities and meticulous cleanliness. Thoughtful details such as twice-daily room tidying, evening treats and luxurious bathroom facilities, including heated floors, contribute to an indulgent stay. The super comfortable beds and spacious, romantic suites leave a lasting impression.
Cleanliness is another standout feature with reviews consistently describing the hotel as impeccably clean and fragrant. The diligent housekeeping ensures a perfectly ordered environment, complemented by the inviting decor and friendly staff.
The exceptional hospitality at Hotel Colline de France is a highlight for many guests. The staff's friendliness, attentiveness and professionalism create a royal-like experience with personalized service that goes above and beyond. The remarkable training of the employees ensures top-tier service comparable to luxurious resorts worldwide.
The hotel’s spa and gym facilities also receive positive feedback. The spa, featuring a great sauna and pool, offers a wonderful relaxation experience, though access incurs an additional charge. The gym is well-equipped with state-of-the-art equipment and thoughtful touches like fresh fruit, though some guests suggest improvements in ambiance and schedule.
The pool area with its indulgent temperature and stunning design, is frequently praised. Guests love the heated indoor pool and the welcoming garden surroundings, despite occasional crowding. The family-friendly aspects of the hotel include thoughtful accommodations for children and attentive staff, ensuring comfort for all guests.
Beds at Hotel Colline de France are highly regarded for their exceptional comfort, luxurious linens and a selection of pillows to suit all preferences. Despite some noting firmer mattresses, the overall bedding experience is deemed highly satisfying.
Overall, Hotel Colline de France consistently exceeds expectations with its blend of luxury, outstanding service and meticulous attention to detail. It is often deemed the best hotel in Gramado and arguably one of the finest four-star hotels globally, delivering a truly luxurious and memorable experience for both leisure and business travelers.
Wish Serrano Resort boasts a superb location in the heart of Gramado, making it an ideal base for exploring the city's main attractions. Many guests appreciate the convenience of being within walking distance of downtown, restaurants and popular tourist spots, while also enjoying beautiful views from its hilltop setting. The hotel's central yet peaceful environment, coupled with well-maintained facilities and attentive staff, adds to its appeal.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Sky Centro Hotel & SPA receives substantial praise across various categories, making it a popular choice for visitors to Gramado, especially for those valuing convenience, comfort and excellent service.
The hotel's prime location in the heart of downtown Gramado is widely celebrated. Its proximity to major tourist attractions, restaurants, shopping areas and amenities ensures guests can explore the city effortlessly. Being within walking distance of spots like Etnias Square and Rua Coberta, the hotel's central position is lauded as its greatest feature.
Breakfast at Sky Centro Hotel & SPA is highly regarded by many guests for its variety and quality, featuring fresh options and a mix of sweet and savory items. Although some guests noted limitations for specific dietary needs, the overall sentiment is positive with many considering it one of the highlights of their stay.
The dinner experience, particularly at the hotel's pizzeria, receives consistent compliments. Guests appreciate the high quality and flavor of the food, the buffet selection and the cost-benefit ratio. The added convenience of dining options on-site further enhances the hotel's appeal.
Room accommodations yield mixed reactions. While guests commend the cozy, clean and comfortable aspects, including spaciousness in certain room types and new furnishings in some areas, there are complaints about small, dark rooms and occasional maintenance issues. Noise and the absence of an elevator present challenges, especially for guests on higher floors.
Cleanliness is a standout feature of the hotel. Guests frequently highlight the impeccable conditions and well-maintained facilities, contributing significantly to their overall experience. The staff’s dedication to cleanliness and organization is evident across the property, earning high marks from visitors.
The staff at Sky Centro Hotel & SPA is often highlighted for their exceptional service. Their attentiveness, friendliness and willingness to assist in every way possible contribute to a welcoming atmosphere. The reception staff, in particular, receives accolades for their efficient and courteous service.
Wi-Fi at the hotel brings mixed feedback. While some guests report strong and stable connectivity, others encounter issues with access and reliability. These inconsistencies suggest that Wi-Fi may not be uniformly dependable, possibly affecting experiences with streaming and other online activities.
The spa services are highly praised for their quality and professionalism. The variety of treatments, including massages, coupled with the good cost-benefit ratio, make the spa a valued feature. However, availability can occasionally be an issue.
The pool facilities are generally well-received with multiple heated pools enhancing the guests' relaxation and enjoyment. Some guests find areas for improvement, particularly regarding water temperature and minor maintenance issues, but the overall pool experience remains positive.
Family-friendliness is a key strength of the hotel. With dedicated family rooms and facilities like a games room, the hotel ensures a comfortable stay for families. Despite some logistical challenges, such as the absence of an elevator, the family-oriented atmosphere adds to the appeal for those traveling with children.
The hotel's central location also provides excellent access to Gramado's nightlife, allowing guests to enjoy local entertainment with ease. However, the benefit of being close to bustling night spots sometimes comes at the cost of noise disturbances.
Overall, Sky Centro Hotel & SPA stands out for its exceptional location, high standards of cleanliness, friendly and helpful staff, quality dining options and family-friendly amenities. While there are areas with room for improvement, the positive reviews from guests overwhelmingly highlight the hotel's strengths, making it a commendable choice for visitors to Gramado.
Categories
Romantic
Spa
Family
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 30 hotels in and around Galopolis