The Victoria Hotel

Galway 53.27298000, -9.04797600 , Queen Street, Eyre Square (Show on Map)
8.1
Very Good


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Summary of reviewsThe Victoria Hotel in Galway earns high praise for its strategic location, sitting conveniently off Eyre Square and within walking distance of vibrant city attractions, including the Latin Quarter, shopping districts and cultural hotspots. This prime position ensures easy access to transportation hubs, making it an ideal base for travelers exploring both Galway and broader destinations like the Cliffs of Moher and the Aran Islands.

The hotel's breakfast receives strong accolades, notably for its full Irish breakfast and extensive options catering to diverse dietary preferences, including vegan dishes. While some guests note variability in selection and freshness, the general sentiment remains positive, highlighting excellent service from the breakfast staff.

Dinner offerings at The Victoria Hotel are also well-regarded with guests frequently commending the delicious and high-quality food. The bar and restaurant atmosphere adds to the enjoyable dining experience, supported by friendly and efficient staff. Despite occasional critiques regarding undercooked dishes and pricing, the overall impression of the dinner service is favorable.

Guest rooms at The Victoria Hotel are described as clean, comfortable and modern with many appreciating the spaciousness and contemporary decor. While some guests mention issues like noise, outdated elements in certain rooms and a lack of air conditioning, the hotel's commitment to cleanliness and comfort is clear. Daily housekeeping and well-maintained common areas further add to the positive perception.

The hotel's staff consistently receive high marks for their friendly and professional service. Guests frequently highlight the warm reception and attentiveness from personnel across various roles, contributing significantly to the overall positive guest experience.

The Victoria Hotel also offers reliable complimentary Wi-Fi, though some guests encounter occasional connectivity issues. Overall, the Wi-Fi service is seen as adequate for most needs.

Family travelers find The Victoria Hotel to be a suitable choice with spacious accommodations and a family-friendly atmosphere. While there are areas for improvement, such as more tailored amenities for families and better handling of charges for children, the hotel is generally recommended for family stays.

For golf enthusiasts, the hotel's proximity to golf courses is a significant advantage and guests appreciate the convenience for golfing vacations.

The nightlife around The Victoria Hotel is highly appreciated, given its central location amidst lively pubs and bars. Although some guests mention noise concerns, the vibrant nightlife and late-night hotel bar offerings add to the hotel's appeal for night owls.

Beds at the hotel receive consistent praise for their comfort with many guests describing their sleep experiences positively. While there are a few critiques regarding mattress firmness and bed size, the general feedback is overwhelmingly favorable.

In summary, The Victoria Hotel provides a generally positive experience across various aspects, excelling particularly in location, staff hospitality, cleanliness and dining options. Minor areas for improvement do not significantly detract from the overall guest satisfaction, making it a recommended choice for visitors to Galway.
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Hotel near Golf Courses
This hotel is listed among top golf hotels in Salthill, Galway, on Expedia, suggesting its suitability for golf enthusiasts.

Hotel near Nightlife Spots
Situated on Queen Street in Eyre Square, The Victoria Hotel is centrally located, making it easy to explore Galway's nightlife. The hotel offers a restaurant and comfortable accommodations.

3-Star Hotel
Situated in Eyre Square, The Victoria Hotel offers a prime location near Galway's entertainment district. The hotel provides comfortable rooms and various recreational opportunities, making it a convenient choice for travelers.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Room Types
Double Room Features include an en suite bathroom with toiletries, cable TV, tea and coffee making facilities, and a work desk. There is self-controlled heating in every room.

Twin Room Features include an en suite bathroom with toiletries, cable TV, tea and coffee making facilities, and a work desk. There is self-controlled heating in every room.

Triple Room This spacious room includes a TV and tea and coffee making facilities. The private bathroom has a hairdryer.

Single Room Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed. This room doesn't feature a window.

Guest Reviews
8.1
Very Good
Location
The Victoria Hotel is praised for its exceptional location, making it an ideal choice for travelers wanting to explore Galway. Situated just off Eyre Square, the hotel is a stone's throw away from the train and bus stations, ensuring easy access for those traveling with heavy bags or planning excursions to popular destinations such as the Cliffs of Moher and the Aran Islands.

Guests appreciate the short walking distance to the vibrant city center, which includes the Latin Quarter, shopping districts, pubs, restaurants and numerous cultural attractions. Its central position allows visitors to immerse themselves in Galway's lively atmosphere while still providing a quiet retreat away from the bustling nightlife.

The hotel's proximity to transportation hubs is also a significant advantage, offering convenient routes for excursions and extended travel. With everything within reach, from cafes and bars to the main tourist sites, The Victoria Hotel stands out as a strategic base for both first-time visitors and seasoned travelers wanting to explore the heart of Galway on foot.

Breakfast
The breakfast at The Victoria Hotel has garnered significant attention from its guests, exhibiting a blend of exhilarating highs and occasional lows. With an overwhelming number of positive remarks, guests have frequently described the breakfast as excellent, delicious and freshly prepared. The full Irish breakfast, in particular, has been consistently praised for its taste and substantial portions, often being commended as one of the best in Irish hotels.

Diners can enjoy a variety of options, including mini Irish breakfasts, generous veggie selections and beautifully prepared continental breakfasts. The cooked-to-order meals ensure that food is served hot and to individual preference, enhancing the breakfast experience. The selection is lauded as extensive, satisfying diverse dietary needs, including both traditional and modern vegan dishes.

However, some guests noted variability in the quality and selection of the breakfast. A few reviews pointed out concerns over limited options, particularly for those with dietary restrictions like lactose intolerance or gluten-free needs. There were mentions of the breakfast being occasionally average or below expectations with room for improvement in freshness and variety.

Despite such criticisms, the general sentiment remains positive with guests appreciating the value for money and the excellent service provided by the breakfast and restaurant staff. The breakfast room itself is often complimented for its ambiance and cleanliness, contributing to a pleasant start to the day for many travelers.

Dinner
The Victoria Hotel’s dining experience has garnered a variety of guest reactions, predominantly positive. Visitors frequently commend the exceptional quality of food, describing it as delicious, excellent and in many instances, amazing. Compliments to the chef are not uncommon with several guests noting the food as some of the best they’ve had in years. The bar and restaurant’s atmosphere is consistently praised, cited as lovely with a great ambiance for fun and chat. Scrumptious cocktails and good vegetarian and vegan options further enhance the dining experience.

Distinct aspects like good service and pleasant staff are highlights, contributing to enjoyable dinner and drink experiences. Many guests specifically enjoyed their dinners, recording instances of great, fabulous and superb meals. However, it's worth noting that a few guests faced inconveniences with booking arrangements and some mixed feelings about the breakfast selections with some suggesting a need for fresher options and better variety.

While most reviews highlighted excellent service and well-prepared meals at dinner, some mentioned issues like undercooked dishes or meals arriving cold. Additionally, drinks and some desserts were tagged as a bit pricey by several patrons. On the whole, The Victoria Hotel’s dining offerings appear to charm many with high-quality food and vibrant bar experiences despite some occasional drawbacks.

Rooms
The Victoria Hotel's guest rooms have received a blend of feedback regarding their size and amenities. Many visitors praised the rooms for being clean, comfortable and modern with several highlighting their spaciousness and lovely decor. Guests appreciated the well-maintained furniture and modern decor, as well as the comfortable beds and spotless cleanliness. Some rooms were described as dark or lacking in natural light with a few having outdated elements or requiring maintenance.

Smaller room sizes were a recurring concern with several reviews noting a lack of air conditioning, limited storage space and sometimes stuffy conditions. Noise from other rooms and external construction also impacted some stays. Despite these issues, room service received positive remarks with many guests finding the rooms cozy and sufficient for their needs, particularly praising the spacious bathrooms and effective daily cleaning.

In summary, while The Victoria Hotel provides clean, comfortable and stylish rooms, some may find the size and certain amenities lacking, particularly during warmer months or in more compact accommodations.

Beds
Guests at The Victoria Hotel consistently highlight the high level of comfort of the beds, frequently describing them as comfortable, very comfortable or extremely comfortable. Many guests use phrases such as "absolutely amazing" and "super comfortable" to describe their sleeping experience. Additionally, the beds are often noted as being clean and in good condition with remarks on the quality and tidiness of the bedding.

However, not all reviews are entirely positive. Some guests report issues with bed comfort, mentioning hard or lumpy mattresses and very firm pillows with a few noting that beds weren't quite up to their comfort expectations. There are also mentions of small beds and rooms, as well as minor issues with bed linens not being adequately fitted.

Despite these occasional drawbacks, the general sentiment remains overwhelmingly positive, emphasizing the hotel's commitment to providing a comfortable and clean bedding experience.

Cleanliness
The Victoria Hotel consistently receives high marks for its cleanliness from guests with many describing it as very clean, spotless and immaculate. Reviewers frequently highlight the clean, comfortable and spacious rooms, along with clean and well-maintained common areas. The cleaning staff is praised for their diligence with rooms often cleaned to perfection and tended to every day.

Public spaces in the hotel also contribute to a pleasant stay, being clean and having a pleasing ambience. Despite a few negative comments regarding specific issues like stained carpets, mold in bathrooms and occasional cleaning oversights, the overall consensus is that the hotel maintains a high standard of cleanliness. The hotel’s modern, elegant appearance and its clean, well-kept infrastructure further add to its positive reception.

Although some guests encountered minor issues such as stuffy rooms or the need for external window cleaning, these did not seem to overshadow the overall impression of a clean and tidy establishment. The Victoria Hotel proves to be a reliable choice for those prioritizing cleanliness in their accommodation.

Staff
The Victoria Hotel receives overwhelmingly positive feedback regarding its staff, highlighted by their friendly, helpful and professional demeanor. Guests frequently commend the polite and efficient receptionists, who are described as welcoming, accommodating and knowledgeable. The breakfast staff and bar personnel earn high praise for being pleasant and engaging, contributing to a warm and inviting atmosphere. Notable mentions include specific individuals like Ciara, Dervala, Simon and Patrick, who have left lasting impressions with their exceptional service and attentiveness.

Housekeeping and waitstaff are generally praised for their friendliness and hard work, although there are occasional remarks about lapses in hygiene and attention to detail. Most interactions with the staff are characterized by kindness, efficiency and a genuine eagerness to assist, ensuring that dietary restrictions and customer requests are met with care.

While the management sometimes faces criticism for being non-responsive, the majority of the hotel staff come across as committed to ensuring a pleasant stay for guests. Instances of exceptional service, such as going above and beyond to accommodate early check-ins or ensuring special requests are met, highlight the staff's dedication.

In summary, 'The Victoria Hotel' stands out for its outstanding and personable staff, contributing significantly to the overall positive guest experience.

Wi-Fi
The Victoria Hotel offers complimentary Wi-Fi to its guests, which many found to be a positive aspect of their stay. Numerous reviews highlighted the Wi-Fi as good with consistent and reliable connections throughout their stay. Guests appreciated the strong and reliable signal and several mentioned that the Wi-Fi speeds were satisfactory.

However, some reviews noted areas for improvement. Issues such as having to log in each time, slow speeds and occasional instability were mentioned. Additionally, the absence of Wi-Fi on smart TVs and the lack of password protection were pointed out as drawbacks.

Overall, while the Wi-Fi at The Victoria Hotel is generally reliable and satisfactory for many guests, there are occasional issues that some guests encounter.

Family
The Victoria Hotel presents itself as an excellent destination for families looking for a comfortable and enjoyable stay. This establishment is particularly notable for its family-friendly atmosphere with amenities and services tailored specifically for family needs. Guests praised the hotel’s suitable family accommodations, including spacious and well-kept family rooms that provide sufficient space for larger groups and comfortable beds for children.

The locale of the hotel is described as ideal for family stays, offering convenient access to nearby restaurants and local bars, making it easy for families to explore the surrounding area. The friendly and welcoming staff contribute to a positive experience with many guests noting the warm reception and good customer service provided to families.

The hotel’s facilities and amenities are well-regarded, offering a pleasant and relaxing environment that appeals to families. Visitors have recommended The Victoria Hotel for family trips, citing the good atmosphere and superior cleanliness of the accommodations. The common areas provide a perfect place to relax and hang out while waiting for rooms to be prepared.

However, it is also important to note some mixed reviews regarding the family areas and certain services. Some guests mentioned a lack of specific family-friendly amenities or activities and there were occasional complaints regarding the hotel’s handling of charges for children, particularly in terms of full adult rates. Additionally, families with specific dietary needs may find limited options, as indicated by remarks on poor choices for gluten-free meals.

Overall, The Victoria Hotel is well-suited for families traveling together, offering friendly services and comfortable accommodations, though there is room for improvement in some areas to better cater to families' distinct needs.

Golf
The Victoria Hotel is ideally situated for golf enthusiasts, offering a convenient location near a good golf course. Guests highlighted the hotel's proximity to golfing facilities, making it easy to enjoy golf outings. The surrounding environment is noted to be suitable and nice for golfing, enhancing the overall experience for those on a golfing vacation. The hotel is recommended for its accessibility to excellent golf services, ensuring that golf lovers will appreciate their stay.

Nightlife
The Victoria Hotel is situated perfectly for those looking to immerse themselves in the vibrant nightlife of the city. The area surrounding the hotel is teeming with lively options with numerous pubs, clubs and bars within walking distance. Guests appreciate the easy access to nightlife venues, making it convenient to enjoy the bustling evening atmosphere. The hotel's central location not only offers vibrant nightlife but also proximity to shopping areas, adding to the overall convenience. Though some mention noise from the nearby bars at night, the live music and lively city scene are highly appreciated. The hotel bar, known for its late-night offerings, adds to the overall appeal for nightlife enthusiasts. With its rich surroundings and central position, The Victoria Hotel is highly recommended for those looking to experience the city's nightlife.

3 Star
The Victoria Hotel presents a mixed experience for travelers, offering both commendable and less favorable aspects. The hotel surpasses typical three-star standards in some respects with facilities and services generally rated as good and clean. The bar food receives high praise and the traditional city hotel ambiance lends a certain charm. However, the rooms are described as relatively basic in decor and somewhat outdated and certain amenities can be limited. Functional rooms provide standard amenities, but an underwhelming view and reports of the elevator being broken detract from guest satisfaction.

Guests have expressed varying opinions about value for money. Many reviews indicate that the hotel is reasonably priced for its three-star status and some even find it worth the money. Conversely, a significant number of guests feel that the hotel is overpriced for what it offers, particularly when compared to similarly priced four-star hotels that include breakfast. The small, worn rooms and average service quality contribute to a perception that the hotel does not meet cost criteria for some travelers. Overall, while the hotel does merit its three-star rating and can be recommended for some aspects, its appeal may be limited by perceptions of value and outdated facilities.


No, The Victoria Hotel doesn't have any pool.

No, a spa isn't available at The Victoria Hotel.

No, The Victoria Hotel doesn't allow dogs.

No, parking facilities aren't available at The Victoria Hotel.

No, The Victoria Hotel doesn't have a gym.

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