Gatlinburg River Inn

Gatlinburg 35.72007900, -83.51102400 , 324 Hemlock Street (Show on Map)
7.8
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsThe Gatlinburg River Inn is highly regarded for its prime location, offering guests the ideal base for exploring the vibrant town of Gatlinburg. Nestled by the river, the inn provides a tranquil escape with easy walking access to downtown attractions, shops, and restaurants. Its proximity to trolley stops and the Great Smoky Mountains enhances its appeal for those seeking both city exploration and outdoor adventures.

Guests frequently compliment the inn's inviting atmosphere, accentuated by scenic river views and the soothing sounds of water from private balconies. The spacious and modern rooms are appreciated for their cleanliness, comfort, and well-equipped amenities, including microwaves and refrigerators. Many visitors note the comfortable beds, though preferences for firmness vary.

The hotel's complementary breakfast receives generally positive feedback for its variety and quality, with highlights like the waffle maker station being particularly praised. While some find the selection repetitive and suggest improvements, the breakfast experience is largely satisfactory for most guests.

The staff at the Gatlinburg River Inn are recognized for their friendliness and professionalism, contributing significantly to the overall guest experience. The reception staff, in particular, stand out for their hospitable service, enhancing visitors' stays with their personal touch and local insights.

Despite some challenges, such as inconsistent WiFi and occasional maintenance issues with the pool, the inn offers a pleasant environment for families. The friendly service, along with thoughtful amenities like in-room fireplaces and scenic balconies, creates memorable stays for all types of travelers.

While areas like parking and WiFi could benefit from improvements, the Gatlinburg River Inn remains a charming and budget-friendly option that successfully combines convenience with scenic beauty, making it a favored destination for those visiting Gatlinburg.
Show more
Categories
Hotel near Ski Resorts
This inn is situated in Gatlinburg and offers proximity to Ober Gatlinburg. It provides a comfortable stay with easy access to the ski area and other attractions.

Cheap Hotel
Offers a convenient location and essential amenities, making it a practical choice for budget-conscious travelers. Provides good value for its price.

Accessible Hotel
Gatlinburg River Inn offers accessible rooms with features such as enlarged bathrooms and bathtubs with grab bars. The property also has wheelchair accessible sidewalks, ramps, and accessible parking.

Hotel with Rooms With Fireplace
King Deluxe Fireplace River Balcony Room is perfect for couples or families. The fireplace mounted in stone sets this room apart from the other rooms we offer. This room has one spacious king bed and a pullout sofa bed to comfortably accommodate three guests.

Hotel with Outdoor Pool
The hotel offers a seasonal outdoor pool, a children's pool, and a hot tub, providing swimming and relaxation options for families.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Children's Pool    Outdoor Pool  


Hotel with Parking

Hotel with Children's Pool

Room Types
King Room - Non-Smoking This room features a private balcony with views of the river. A flat-screen TV is provided. A microwave, refrigerator and coffee maker are also offered.

Queen Room with Two Queen Beds - Non-Smoking This room features a private balcony with views of the river. A flat-screen TV is provided. A microwave, refrigerator and coffee maker are also offered.

Deluxe King Room with Fireplace - Non-Smoking This suite features air conditioning and fireplace. A private parking spot is provided. A 50-inch flat-screen TV is provided. A microwave, refrigerator and coffee maker are also offered.

Superior King Room This triple room's standout feature is the fireplace. The triple room features a balcony. The unit offers 1 bed.

Superior Queen Room with Two Queen Beds Guests will have a special experience as this quadruple room offers a fireplace. The quadruple room features a balcony. The unit offers 2 beds.

Family Room The family room has a balcony. The unit has 4 beds.

Family Room The family room has a balcony. The unit has 3 beds.

Guest Reviews
7.8
Good
Location
Nestled in a prime location, the Gatlinburg River Inn is a gem for those looking to explore the vibrant town of Gatlinburg. Guests frequently highlight its exceptional proximity to downtown, allowing easy walking access to shops, restaurants, and a variety of attractions. The inn is conveniently situated near trolley stops, offering quick transportation options across Gatlinburg.

The serene setting by the river offers guests a tranquil escape, with many appreciating the calming sounds of water from their balconies. This tranquil vibe is complemented by the inn's advantageous position just outside the busiest parts of town, providing a peaceful retreat after a day of exploration.

Visitors also commend the inn's accessibility to the Great Smoky Mountains, making it a convenient base for hiking and outdoor adventures. Coupled with clean, comfortable rooms and friendly service, Gatlinburg River Inn's location stands out as a significant highlight, offering both convenience and scenic beauty.

Breakfast
The breakfast experience at Gatlinburg River Inn appears to be quite varied among guests, but overall, most seem to appreciate the complimentary offerings. The breakfast menu includes a variety of traditional American breakfast items such as scrambled eggs, sausages, biscuits with gravy, waffles, cereal, yogurt, and toast. Some guests describe the breakfast as excellent, delicious, and even amazing, with a particularly enjoyable waffle maker station. The setting is often noted as clean and the selection plentiful, which is a pleasant surprise for many.

However, there are mixed feelings, with some guests finding the breakfast repetitive and expressing a desire for more variety, especially in terms of fresh fruit options. A few have noted issues such as broken equipment like waffle makers, cold food, or unfriendliness from staff, which can affect the overall experience. Yet, for a large majority, the breakfast seems to be a satisfactory start to the day, enhancing the overall appeal of the inn with its extensive offerings that are more than adequate for most travelers. The hotel's convenient location is also frequently praised, allowing easy exploration of Gatlinburg after a hearty meal.

Rooms
Nestled in the heart of Gatlinburg, the Gatlinburg River Inn consistently impresses with its scenic location and prime views of the Little Pigeon River. Guests can enjoy the peaceful sounds of the river from private balconies, making it a favored feature of many visitors. The inn’s rooms are largely praised for their spaciousness and modern updates, and they come equipped with convenient amenities like microwaves and refrigerators. Most guests find the rooms to be clean and comfortable, with a recently renovated appearance and a bright, airy ambiance due to good lighting.

A highlight for many is the comfortable beds, often providing a restful night’s sleep, though some guests noted that bed firmness may not suit all preferences. The bathrooms, generally spotless, are a bit on the smaller side but functional. Those staying at the inn appreciate the cleanliness and how it aligns well with the property’s representation in photos. Furthermore, the service is often described as friendly and helpful, adding to the overall positive experience.

While the Gatlinburg River Inn is recognized for its pleasing aesthetic and satisfactory accommodations, a few areas could use attention, such as maintenance of additional features like fireplaces and improving amenities like quieter rooms or better noise insulation. Despite this, the inn offers an excellent base for enjoying the beauty and bustle of Gatlinburg, promising a cozy and charming stay.

Beds
The reviews for the Gatlinburg River Inn reveal a mixed experience regarding the comfort of the beds, although they lean slightly towards the positive side. Many guests found the beds and pillows to be comfortable, enhancing their overall stay with a restful night. Words like comfy, cozy, and clean often accompany descriptions of the bedding, suggesting that at least some rooms meet expectations for a relaxing sleep setup. However, a significant portion of reviews indicate that some guests experienced less comfort, describing beds as hard, squeaky, or worn out, occasionally even feeling like sleeping on boards. There are also mentions of beds being too firm for personal preference. While some mattresses are praised for their soft to medium firmness, others are described as overly firm, leading to discomfort for certain guests. The feedback suggests that while many patrons leave satisfied, the hotel could improve consistency in bed quality across all rooms to enhance guest satisfaction.

Cleanliness
The Gatlinburg River Inn is largely praised for its cleanliness, receiving numerous positive remarks from guests who appreciated their pristine rooms and well-maintained common areas. Many reviews highlight the comfortable, spotless accommodations with particular emphasis on the tidy state of the rooms. Guests enjoyed clean surroundings that contributed to a favorable overall experience, noting that the hotel appeared to have undergone some renovations, which enhanced its appeal. While some areas like the pool received mixed feedback on cleanliness, satisfaction levels were bolstered by clean rooms equipped with adequate amenities. The friendly and attentive housekeeping staff played a significant role in maintaining a high standard of cleanliness throughout the facility. The hotel's proximity to the river further enhanced the setting, providing peaceful views and sounds that added to a relaxing stay. Despite a few negative experiences regarding cleanliness in specific rooms or amenities, such as the pool and bathroom areas, the majority of guests found the cleanliness of the Gatlinburg River Inn to be commendable. The general consensus describes this property as clean and comfortable, complemented by courteous service and a convenient location close to downtown attractions.

Staff
The staff at Gatlinburg River Inn have left a lasting impression on guests, with overwhelmingly positive feedback highlighting their friendliness and dedication. Many guests noted the professionalism and courteous nature of the staff, often describing them as super friendly and exceptionally helpful. Their attention to detail went beyond the usual duties, with several guests appreciating the personal touch, such as staff members who provided insightful local knowledge and issued room upgrades to enhance the experience.

While most of the staff were praised for their welcoming demeanor and remarkable guest services, there were a few isolated remarks indicating areas for improvement with certain members exhibiting a lack of friendliness. Nonetheless, the general consensus commends the staff's consistent effort in maintaining clean facilities, ensuring a comfortable stay, and addressing any potential issues swiftly and effectively.

The reception staff, in particular, were frequently noted for their excellent service, making check-in a smooth and pleasant experience. Names such as Chris, Nicki, and Steve were mentioned with admiration for their attentive and hospitable approach. Even when faced with challenges, such as wildlife encounters, the staff's proactive assistance was highlighted positively. Overall, the warm and professional engagement from the staff at Gatlinburg River Inn seems to enhance the allure of this scenic location, ensuring a memorable stay for visitors.

Wi-Fi
Gatlinburg River Inn generally provides a decent budget-friendly stay, but its WiFi service demands attention. Guests have consistently highlighted issues with internet connectivity during their visits. The WiFi struggle seems to be a common theme, with difficulties in connecting and maintaining a stable connection, which often required lengthy reconnections after leaving and returning to the property. The internet service reportedly works better in the lobby, but even there, the connection isn't particularly reliable, potentially due to the mountainous location. Guests have also noted the need for upgrades to boost the WiFi signal and enhance the overall digital experience. While other amenities like daily housekeeping and free parking tend to meet expectations, improvements in WiFi could significantly enhance guest satisfaction.

Pool
The pool facilities at Gatlinburg River Inn receive mixed feedback from visitors, with recurring mentions of the cleaning standards and maintenance. Some guests find the pool and hot tub to be amazing, providing a great spot for relaxation with a pleasant outdoor setting, making them a nice bonus for the stay. The pool is described as perfect for summer by numerous visitors, with some even highlighting the pool's cleanliness and good condition.

However, several comments point out that the pool and hot tub often appear dirty, with the hot tub reportedly being out of order or not functioning properly on multiple occasions. Issues like noise from the pool pumps and inadequate cleanliness of the kiddie pool were also noted. Despite these concerns, guests acknowledged the pool area as nice, with some families saying the children enjoyed the pool experience. While the pool's limited hours were an issue for certain guests, its outdoor setting offers a nice view, adding to the overall pleasant but somewhat inconsistent pool experience at the inn.

Parking
Parking at the Gatlinburg River Inn presents a mixed experience for guests. On the positive side, the hotel offers free parking, which many appreciate, and some guests find the convenience of parking right outside their room to be a great advantage. The property's location is another highlight, allowing guests easy access to nearby attractions by foot, reducing the need to use their vehicles and pay for city parking. Additionally, the covered parking is seen as a perk by some visitors.

However, several guests mention that the parking areas can feel very cramped and challenging to navigate, particularly for full-size vehicles. The tight spaces may lead to difficulty pulling out onto the main road, and the overall parking arrangement can be somewhat dated. While some find the parking manageable with care, others express frustration with limited availability and the need for more spaces. Despite these challenges, guests enjoying the proximity to the city's attractions and the ease of in-and-out driving can make parking work to their advantage.

Family
The Gatlinburg River Inn provides a pleasant stay, particularly suited for families traveling with children. Guests appreciate the hotel's friendly service and the manager's exceptional efforts to ensure a comfortable experience for families. The breakfast offerings receive positive remarks for their variety, making them a hit among guests with young children. Families find the hotel's location convenient, with its walkable access to various attractions, adding to the ease of exploring the area. The scenic views from the balconies, overlooking a river in a ravine, contribute to a peaceful vacation atmosphere. Furthermore, the hotel accommodates special requests such as providing adjoining rooms for families traveling together, which enhances the convenience of their stay. As an affordable option, Gatlinburg River Inn is a delightful choice for families seeking comfort and accessibility during their visit.

Rooms with Fireplace
The Gatlinburg River Inn offers a delightful and cozy retreat with its notable in-room fireplaces. Guests frequently appreciate the ambiance they bring, noting that whether it's an LED, electric, or faux fireplace, it adds a welcomed touch of comfort to their stay. The fireplaces not only enhance the room's atmosphere but also provide extra warmth, particularly appreciated in colder weather. Paired with balconies overlooking the picturesque river, these fireplaces elevate the guest experience, creating a warm and inviting environment. Families, couples, and solo travelers alike have found joy in these amenities, often highlighting them as a standout feature of their visit. Moreover, the complimentary room upgrades to include features like a king bed and fireplace often leave guests pleasantly surprised. Overall, the fireplaces at Gatlinburg River Inn are recognized as a charming addition, contributing to long-lasting memories of a serene getaway.


Yes, Gatlinburg River Inn has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Gatlinburg River Inn.

No, Gatlinburg River Inn doesn't allow dogs.

Yes, parking facilities are available at Gatlinburg River Inn.

No, Gatlinburg River Inn doesn't have a gym.

Location Show Map
More Options
Howard Johnson by Wyndham Downtown Gatlinburg
  • Hotel in Gatlinburg

  • 8.2 Very Good

  • From $65

Gatlinburg Inn
  • Hotel in Gatlinburg

  • 9.0 Excellent

  • From $177

River Edge Inn
  • Hotel in Gatlinburg

  • 8.3 Very Good

  • From $117

Econo Lodge Inn & Suites Gatlinburg at the Convention Center
  • Hotel in Gatlinburg

  • 8.1 Very Good

  • From $63



7,372,316

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ