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Summary of reviewsThe 'Holiday Inn Express Geneva Airport by IHG' is widely appreciated for its strategic location, especially its proximity to Geneva International Airport. Guests value the convenience of walking or utilizing the free shuttle service to the airport. The hotel is well-connected to public transportation, which makes exploring Geneva and visiting local attractions easy. Despite being near busy roads, the hotel maintains a quiet and comfortable environment, ideal for business travelers attending events at the nearby Palexpo convention center or tourists looking for a central base.
Breakfast at the hotel is generally well-received, featuring a diverse buffet that caters to a wide range of preferences with sweet and savory options. The early service start at 6:30 am is particularly beneficial for guests with early flights. However, some critique exists regarding the lack of hot food options and occasional delays in replenishing items.
Dinner options, on the other hand, have been a point of dissatisfaction for many guests due to the absence of an on-site restaurant. Guests often have to resort to vending machines, takeaways or neighboring hotels for meals, which has been inconvenient for many, particularly during weekends or when the hotel’s restaurant faced issues.
The rooms are praised for their cleanliness and comfort with many noting the comfortable beds and modern amenities. However, some guests have found the rooms smaller than expected, especially for families or those with more luggage. Issues with ventilation and the absence of refrigerators have also been noted. Despite these drawbacks, the noise insulation is effective, ensuring a good night's sleep even with the proximity to the airport.
Cleanliness is a strong point for the hotel with many guests commending the spotless nature of the rooms and public areas. Housekeeping maintains high standards, contributing to the overall positive experience.
The hotel staff receive frequent commendations for their friendliness, professionalism and eagerness to assist. Specific staff members are often highlighted for their outstanding service and the multilingual abilities of the team enhance communication and efficiency.
WiFi service at the hotel is mostly reliable and appreciated by guests, though there have been occasional reports of connectivity issues, particularly for international travelers.
Parking at the hotel is mixed in feedback; while the availability of secure, private parking is appreciated, the associated costs are considered somewhat high by many guests.
For families, the hotel offers several conveniences such as cribs, free public transport tickets and a nearby playground. However, the small size of the family rooms and uncomfortable sofa beds have been pointed out as drawbacks.
In summary, the 'Holiday Inn Express Geneva Airport by IHG’ is well-regarded for its convenient location, clean and comfortable rooms, friendly staff and efficient services like the airport shuttle. While there are some areas for improvement, particularly concerning dining options and room size, it remains a solid choice for travelers seeking convenience and value, especially those in transit or with business at the airport or nearby convention center. Show more
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3-Star Hotel
Holiday Inn Express Geneva Airport is conveniently located near the airport and provides amenities suitable for travelers. It offers comfortable rooms and services designed for short stays.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Standard Room with Free Breakfast- Satellite TV with pay-per-view films
- Free tea and coffee
- Pillow menu
Please note that the smoking and bed type preference for this room type will be allocated on arrival and cannot be guaranteed.
Standard Twin Room - Free Breakfast- Satellite TV with pay-per-view films
- Free tea and coffee
- Pillow menu
Standard Double Room with Sofa Bed- Satellite TV with pay-per-view films
- Free tea and coffee
- Pillow menu
Standard Queen Room - Free BreakfastOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers soundproof walls, a tea and coffee maker, a wardrobe, a dressing room and a flat-screen TV with cable channels. The unit offers 1 bed.
Standard Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides soundproof walls, a tea and coffee maker, a wardrobe, a dressing room and a flat-screen TV with cable channels. The unit offers 1 bed.
Standard Double Room - Mobility AccessFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features soundproof walls, a tea and coffee maker, a wardrobe, a dressing room, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
The 'Holiday Inn Express Geneva Airport by IHG' offers guests a location highly praised for its convenience and accessibility. The hotel's proximity to Geneva International Airport is one of its standout features, making it ideal for travelers with early flights or late arrivals. Many reviews highlight the ease of walking to the airport or using the free shuttle service, which runs frequently and efficiently.
Beyond its proximity to the airport, the hotel is well-connected to public transportation, including bus and tram stops, facilitating easy travel into the city center, which is just a short tram ride away. This connectivity makes it a favorable option not just for air travelers, but also for those looking to explore Geneva or visit nearby attractions like CERN.
Guests find the hotel's location convenient for accessing major highways and there are several public transport links nearby, including train and tram stations, providing quick routes into the city. The hotel also offers visitors free travel passes, adding extra value and making commutes even more seamless.
While the hotel is adjacent to some busy roads, it remains a quiet and comfortable retreat for an overnight stay. The location also benefits business travelers heading to the Palexpo convention center, located nearby. Proximity to a large shopping center and supermarkets adds to the hotel's convenience, making it easy for guests to get whatever they need during their stay.
Overall, the hotel is lauded for its strategic, central location, ideal for both business travelers and tourists, offering good value for money by Geneva standards.
Breakfast
Holiday Inn Express Geneva Airport by IHG, receives generally positive remarks regarding its breakfast offerings. Guests appreciate the inclusion of breakfast in the room price and the buffet is often described as generous, varied and sufficient to meet a wide array of preferences, including sweet and savory options. Reviewers frequently highlight the great variety with numerous mentions of the breakfast being very good to excellent, fresh organized and particularly suitable for those with early morning flights, given its early start at 6:30 am.
The continental breakfast is noted for its assortment, which covers basics well enough with plenty of choice among breads, pastries, cereals, cheeses and cold beverages like coffee and tea. Many find the breakfast buffet to exceed expectations, often praising its quality and range. The breakfast room is described as adequate and well-organized, contributing positively to the guest experience.
However, some reviews point out limitations such as the absence of hot food options like scrambled eggs, bacon or other cooked meals. A few guests found the selection and variety to be modest or not sufficiently diverse and some express a preference for more hot dishes or a wider choice for vegetarians. Occasional mentions of breakfast items running low without timely refills and the quality of coffee being poor also appear.
Despite some critique, the majority of guests find the breakfast to be a solid, value-added feature of their stay, complementing the hotel’s convenient location near the airport, free shuttle service and overall clean and comfortable environment.
Dinner
Guest reviews for dinner options at the Holiday Inn Express Geneva Airport by IHG, reveal significant dissatisfaction. The primary issue highlighted is the lack of an on-site restaurant, which leaves guests without options for lunch or dinner. Many reviewers express frustration over having no savory options for dinner and having to rely on vending machines or ordering takeout, which they then have to wait for in the lobby. Some noted there were no proper dining options available on weekends and found it especially challenging to find nearby restaurants that were open within walking distance.
The closure of the hotel's restaurant due to a gas problem further exacerbated the limited food choices. Guests often had to walk to the neighboring Movenpick Hotel or search for random restaurants, some of which were basic or set in unconventional locations like multi-storey car parks. Delivery and use of services like Uber Eats were common but described as inconvenient.
Despite the shortcomings, one positive note is the availability of a bar facility where guests could at least get a drink. However, the overall sentiment is clear: the hotel could greatly benefit from adding or improving its dining services to enhance the experience for its guests.
Rooms
The guest reviews for the Holiday Inn Express Geneva Airport by IHG, generally reflect a mixed but overall positive impression regarding the rooms. Guests frequently praise the cleanliness and comfort of the rooms, describing them as spotless, tidy and well-maintained. The beds are noted to be particularly comfortable and many appreciate the modern amenities and quiet atmosphere, despite the hotel's proximity to the airport.
However, room size appears to be a consistent point of concern. Many reviews highlight that the rooms, including family and standard rooms, are smaller than expected, which can be particularly challenging for guests traveling with more luggage or requiring more space. Some guests also mention issues with ventilation, air conditioning and the absence of refrigerators in the rooms. Additionally, while the rooms are generally described as functional, certain elements such as small twin beds, narrow double beds and small bathrooms with multipurpose doors have been noted as less than ideal.
Overall, the rooms at Holiday Inn Express Geneva Airport are well regarded for their cleanliness, comfortable beds and soundproofing. The hotel seems to excel in maintaining a high standard of room upkeep with many guests finding them suitable for short stays and transit purposes. For those prioritizing space and additional room features, however, the smaller room sizes and limited amenities might present some drawbacks.
Beds
The beds at Holiday Inn Express Geneva Airport by IHG, garnered mixed reactions from guests. Many found the beds to be quite comfortable with numerous mentions of comfy and pleasant beds that ensured a good night's sleep. The quality of the bed linens and bedding also received praise for being luxurious and soft.
However, several reviews pointed out size-related issues, noting that the beds were often too small or narrow for their liking. Others mentioned that the pillows were either too high or uncomfortable, detracting from the overall sleep experience. Some guests found the mattresses either too hard or too soft, indicating a variability in comfort levels.
Despite these inconsistencies, the overarching sentiment praised the beds for their comfort, making them a highlight for many visitors. While the standard beds seemed to meet expectations, the sofa beds were frequently criticized with comments about them being hard or sagging on one side.
For those planning a stay, the standard beds are likely to offer a comforting rest, though attention should be paid to potential limitations in bed size and pillow firmness.
Cleanliness
If cleanliness is a top priority when choosing a hotel, the Holiday Inn Express Geneva Airport by IHG, should certainly catch your attention. Guest feedback consistently praises the establishment for its immaculate conditions. Rooms are frequently described as very clean, spacious and comfortable with many highlighting the spotless nature of both the bedrooms and public areas. Housekeeping earns high marks for its excellent service, ensuring rooms are well-maintained and promptly addressing any minor issues.
The facilities, including modern amenities, soundproofed rooms and clean corridors, contribute to a welcoming environment. Maintenance issues, such as broken bathroom fixtures, were noted but swiftly handled, reinforcing the hotel's commitment to cleanliness and guest satisfaction. Despite some isolated incidents of less-than-perfect housekeeping, the overall impression is one of a sparkling clean hotel with a focus on comfort and convenience.
Perfectly located near the airport, this hotel combines cleanliness with accessibility, making it a reliable choice for travelers seeking a tidy and organized stay.
Staff
Guests at the Holiday Inn Express Geneva Airport by IHG, consistently commend the staff for their exceptional friendliness, professionalism and helpfulness. The reception team particularly stands out, often noted for their warm welcomes and courteous service. Employees like Debora, Aziz and Mohamed are highlighted for their outstanding assistance. Multilingual skills among the staff facilitate easy communication and contribute to an efficient service experience.
Guests appreciate the staff’s willingness to go the extra mile, providing valuable local tips and addressing requests promptly. The hotel shuttle service is also well-received, noted for its timeliness and convenience. Minor hiccups, such as occasional confusion at check-in, are mentioned but don't overshadow the overwhelmingly positive interactions guests have with the staff.
Supportive, attentive and knowledgeable, the hotel personnel enhance the overall stay, making it pleasant and comfortable. The combination of friendly demeanor, professional attitude and efficient service leaves a lasting impression on visitors, ensuring they feel well-cared for during their travels.
Wi-Fi
Holiday Inn Express Geneva Airport by IHG, generally provides a good to excellent WiFi experience for its guests. Many reviews highlight the hotel's WiFi as good, reliable and even flawless with some guests finding it fast enough for their needs. The WiFi reaches all areas of the hotel and guests appreciate the strong connection. It’s notable that the hotel offers free WiFi, which adds value for those traveling.
However, there are instances where guests have encountered issues with the WiFi not working or being slow, particularly for those needing to connect foreign phones. Although some guests found the configuration method a bit time-consuming, others reported that staff resolved any WiFi issues effectively.
Overall, the diverse feedback suggests variability in the WiFi experience, but the majority of guests seemed satisfied with the service provided.
Parking
The parking experience at the Holiday Inn Express Geneva Airport by IHG, presents a mixed bag of feedback from guests. On the positive side, the hotel offers private, secure parking options that are convenient and easy to access with sufficient parking spaces available on-site. Some guests appreciated the free parking options, particularly noting the coverage of parking fees during the night or for a short stay.
However, numerous reviews pointed out the cost associated with parking as a downside. Many guests find the parking fees rather expensive with prices mentioned ranging from 15 CHF to 25 EUR per night. This extra cost has led some guests to feel that parking should ideally be free or at least more affordable.
Despite this, the overall sentiment towards the parking convenience remains positive with the ease of parking and the availability of a large, secure parking lot frequently highlighted. The hotel’s staff are often praised for their kindness and helpfulness in facilitating the parking process.
Additionally, the hotel's location and prompt shuttle service to the airport add to the convenience for those traveling. Public transportation passes provided by the hotel further enhance the overall guest experience, allowing easy access to the broader Geneva area. All things considered, while the cost of paid parking at the Holiday Inn Express Geneva Airport is a significant factor for some, the secure and accessible parking options meet the needs of many guests.
Family
Holiday Inn Express Geneva Airport provides a family-friendly environment with accommodations and services well-suited for families, particularly those with young children. Guests appreciated the hotel's good room facilities, including the provision of cribs for babies and the overall cleanliness of the family rooms. The hotel offers free public transport tickets for the entire family, adding convenience to the stay.
Breakfast options were favored by families with a good size and selection of breads and yogurt. Families also found the shuttle bus service to be very convenient for travel with kids. The hotel is located within a 15-minute walk to a playground, providing an additional activity option for children.
However, the size of the family rooms received mixed reviews. Many guests mentioned that the rooms were small for a family of four with limited space to open suitcases and the sofa beds were noted to be uncomfortable. Despite these concerns, the hotel was recommended for families, offering a comfortable and family-friendly atmosphere with staff providing friendly and helpful service.
Overall, the Holiday Inn Express Geneva Airport is considered a good option for a short stay, especially for those in transit, but might not be the best fit for larger families or extended stays due to room size constraints. Free transport passes and convenient shuttle services were highlights, making the family travel experience smoother.
3 Star
Holiday Inn Express Geneva Airport by IHG, is a simple and affordable three-star property providing standard but comfortable facilities. Known for its clean rooms and satisfactory service, it offers good value for money and is especially suitable for short stays or transit purposes.
Generally appreciated for its practicality, the hotel ensures an acceptable blend of basic amenities and comfort. Guests have praised the cleanliness, friendly and English-speaking staff and sound insulation. While it doesn’t serve hot meals for breakfast, the hotel does offer a pleasant and simple breakfast experience with decent, albeit limited, buffet selections.
Transportation is a highlight with free public transportation passes included, adding to the convenience factor of its accessible location. Guests found the basic yet functional furnishings appropriate for a quick stay and noted that it’s an affordable option despite the basic offerings.
This Holiday Inn Express holds its ground as a satisfactory three-star establishment, meeting the expectations associated with its rating. Despite its limited amenities and small room sizes typical of the chain, it remains a practical and recommended choice for budget-conscious travelers looking for a clean and reliable airport hotel in Geneva.
Business
Conveniently located just minutes from Geneva Airport, Holiday Inn Express Geneva Airport by IHG, emerges as a top choice for business travelers. Its strategic location is ideal for quick airport trips and it's close to important venues such as Palexpo, making it perfect for trade shows and business meetings. Public transportation accessibility and available shuttle bus services enhance its appeal for those frequently on the move.
The hotel provides essential business-friendly amenities including good-sized work desks and conference room facilities. The reception staff are noted for being professional and helpful with business-related queries, further enhancing the business travel experience. Early breakfast service caters to those with tight schedules and convenient parking is available.
Rooms are spacious, clean and comfortable with standard airport hotel amenities ensuring a peaceful stay. While some guests noted areas for improvement, such as the hairdryer efficiency and pillow quality, overall, the hotel meets the expectations of business travelers looking for a reliable, no-frills place to stay. The good value price, coupled with a quiet atmosphere, makes it a solid choice for overnight business stays.
In summary, the Holiday Inn Express Geneva Airport is an essentially business-friendly hotel that provides all the necessary amenities for a convenient and comfortable stay, making it highly suited for business travelers.
Accessible
Holiday Inn Express Geneva Airport, an IHG Hotel, is highly regarded for its accessibility to guests with disabilities. The hotel boasts clean and accessible facilities, including accessible bathrooms and wheelchair-accessible rooms, making it a suitable choice for travelers with mobility challenges. Additionally, a disabled toilet is available on-site.
The hotel's location is another strong point, offering easy access by tram and other public transportation. It's conveniently situated near the city center, highways and shopping centers. Public transport is close by and easily reachable, which includes a frequent shuttle bus service to and from the airport every 20 minutes. Guests appreciate the complimentary transportation options, such as a free shuttle and transport cards, enhancing the overall travel experience.
Navigating to the hotel is straightforward with well-marked entrances and accessible hallways. However, a minor drawback was noted for guests with large baggage, as access from the main road could be improved. Despite this, most guests found the location very convenient, close to tram stops and offering easy road access from France.
In summary, Holiday Inn Express Geneva Airport provides a highly accessible and convenient location for travelers with excellent proximity to the airport, city and public transportation options, ensuring a comfortable and hassle-free stay.
Dog Friendly
Holiday Inn Express Geneva Airport by IHG, stands out for its dog-friendly atmosphere, welcoming our four-legged companions with open arms. Guests frequently mention the dog-friendly reception and the staff's warm attitude towards dogs, ensuring that pets feel as welcome as their owners. The hotel's convenient location serves as a good pit stop for those traveling to dog shows with many guests noting their positive experience during such events.
While the hotel does charge a slight fee for accommodating dogs, it seems to be a minor inconvenience given the overall pet-friendly environment. However, some guests have pointed out a lack of specific dog-friendly amenities or facilities within the hotel. Despite this, the presence of dogs throughout the hotel appears to be well-tolerated by other guests, though it would be ideal to have a dog-free floor option for those who prefer it.
The hotel’s late bar facility is particularly appreciated by those arriving late and the helpfulness of the staff consistently receives praise. All in all, Holiday Inn Express Geneva Airport provides a welcoming environment for dog owners with the staff going out of their way to ensure a pleasant stay for both humans and their pets.
No, Holiday Inn Express Geneva Airport by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Geneva Airport by IHG.
Yes, Holiday Inn Express Geneva Airport by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Geneva Airport by IHG.
No, Holiday Inn Express Geneva Airport by IHG doesn't have a gym.