3-Star HotelLocated near the beach in Umhlanga Rocks, this hotel provides family-friendly accommodations with free WiFi and air-conditioned rooms. It is praised for its friendly staff and excellent service.
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Summary of reviews related to the '3 Star' categoryThe Protea Hotel by Marriott Durban Umhlanga is a three-star accommodation that manages to exceed expectations for its rating. Guests have noted that while the hotel has some limitations, such as no individual bedside lights, no rooms with heating systems and limited TV channels, it still offers a decent performance ratio. Despite being described as an average, basic hotel, it stands out for providing more than what might be expected from a three-star facility. While there are concerns about maintenance and the overall state of the property with some rooms having a terrible smell, many guests found most aspects of their stay satisfactory. However, the hotel could benefit from improvements in services and upkeep to enhance the overall guest experience.
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