An exceptional combination of modern luxury and classic elegance, the hotel offers 115 luxurious rooms and suites catering for families, golfing groups, conferences, individual travelers or special needs.
Summary of reviews
The Fancourt Hotel is an exceptional 5-star establishment and dream destination for golf enthusiasts. Its well-maintained lawns, beautiful grounds and ideal location make it a perfect choice for exploring the surrounding area. The breakfast is the standout feature with many options to suit all tastes, while the meals in the Lounge and buffets were also enjoyable. The hotel rooms are clean, comfortable and spacious, furnished with class and with stunning views, though some rooms may be in need of renovation. The staff is exceptional from security to reception to client relations and the turndown service is a nice touch. If seeking a fun-filled family vacation, Fancourt Hotel is an excellent choice, providing amenities, activities and programs for children to enjoy. The pool area is breathtaking and exceptional, though the spa has received mixed reviews on hospitality and booking difficulties. Finally, the golf facilities are world-class, providing an unforgettable golf vacation. Overall, Fancourt Hotel is simply in a class of its own, providing exceptional luxury accommodation and an unforgettable stay.
ANEW Resort Wilderness Garden Route, nestled in the picturesque Wilderness village, receives high praise for its prime location which offers easy access to pristine beaches, a lagoon and numerous local attractions, restaurants and shops. The hotel provides secure parking and situates guests conveniently close to essential amenities, making it ideal for both relaxation and adventure.
The breakfast at ANEW Resort Wilderness Garden Route stands out as a major highlight, earning accolades for its extensive variety, quality and delicious options. Guests frequently describe it as superb and world-class. The buffet, including special mentions like 'Annie's waffles,' caters well to all tastes, adding significant value to the overall stay. Dinner experiences also receive positive remarks for the quality and value of the food, though some guests feel the menu could benefit from more variety.
The rooms are generally spacious, clean and comfortable with some recently updated to offer a modern and pleasant experience. However, reviews indicate the need for upgrades, particularly concerning dated furnishings and occasional maintenance issues.
Cleanliness presents a mixed picture; while many guests find the hotel and its facilities well-maintained, recurrent issues such as stained carpets, outdated decor and inconsistent housekeeping services indicate areas requiring improvement.
Staff at ANEW Resort Wilderness Garden Route are consistently praised for their friendliness, professionalism and attentiveness. Exceptional service from the reception team and overall supportive interactions significantly enhance guests’ experiences.
The hotel’s WiFi service receives varied feedback with some guests satisfied with the connectivity while others experience slow, unreliable service. The spa, despite some suggestions for further investment, is well-regarded for its excellent treatments and modern facilities, contributing to a relaxing stay.
Guests appreciate the pool areas for their cleanliness, family-friendly amenities and overall pleasant atmosphere, although occasional maintenance issues are noted. The beachside location, safe and beautiful environment and proximity to scenic spots further add to the hotel’s appeal.
ANEW Resort Wilderness Garden Route is highly recommended for families, offering child-friendly activities and facilities like playrooms, putt-putt and jungle gyms, making it a favorable choice for budget-friendly family vacations. The hotel's commitment to providing a delightful experience, particularly for families and those seeking a blend of tranquility and exploration, remains evident through its positive reviews.