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Summary of reviewsOrient by Isrotel Exclusive in Jerusalem comes highly recommended for its prime location, exceptional amenities and luxurious ambiance, promising an outstanding stay for its guests. Located in the picturesque German Colony, guests consistently praise the hotel's accessibility, historical charm and serene yet central setting. The nearby old train station complex with its array of restaurants and entertainment options adds to the convenience, making it an ideal base for exploring key Jerusalem landmarks.
The hotel's breakfast receives widespread acclaim, described as luxurious, varied and plentiful with high standards and attentive staff contributing to a positive dining experience. Guests enjoy the extensive selection of tasty pastries, bread and cheeses, though some note the breakfast area can become crowded and service slower on weekends.
Dinner reviews are mixed; while the Friday night buffets are highlighted for their exceptional quality, some guests feel that overall, the dinners lack variety and value, particularly for those with dietary restrictions. Despite this, specific offerings, like pizzas and room service, garner praise for their taste and quality.
Rooms at Orient by Isrotel Exclusive are described as spacious, beautifully designed and well-equipped, providing a luxurious and comfortable stay. Guests appreciate the cleanliness, modern decor and thoughtful touches that make special occasions memorable. Minor issues such as air conditioning problems and small mini-refrigerators are noted but do not significantly detract from the overall positive experience.
The hotel maintains high cleanliness standards with guests frequently mentioning spotless rooms and well-maintained facilities. Friendly and helpful housekeeping staff contribute to the inviting atmosphere with only a few isolated complaints about specific areas needing improvement.
Staff at the hotel generally receive high marks for their friendliness, professionalism and responsiveness. Positive interactions at reception and with management enhance the guest experience, although some guests report less satisfactory service during peak times.
Orient by Isrotel Exclusive also excels with its reliable Wi-Fi, well-maintained gym and impressive spa. The spa is particularly praised for its treatments and facilities, despite occasional criticism regarding space and staff professionalism. The rooftop pool is a standout feature, offering breathtaking views of Jerusalem, though it can sometimes become crowded.
Parking garners mixed feedback with guests highlighting the clean and convenient facilities but expressing concerns over high costs and narrow slots. Despite these minor drawbacks, the overall consensus remains positive.
In summary, Orient by Isrotel Exclusive stands out as a luxurious and inviting choice in Jerusalem, offering excellent location, amenities and service, ensuring a memorable stay for all its guests.
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