Holiday Inn Express & Suites - Gilbert - East Mesa by IHG, receives high praise from guests for several aspects that contribute to a positive and comfortable stay. The hotel’s location is particularly noted for its convenience, situated close to Cactus Yards, the freeway and medical facilities with ample dining and shopping options within walking distance. This prime location meets various travel needs effectively.
One of the standout features is the breakfast, which garners overwhelmingly positive reviews. Guests are delighted by the variety and quality of hot and cold options with particular mentions of the warm cinnamon rolls and excellent service from attentive staff. The modern and clean ambiance further enhances the breakfast experience.
The rooms are frequently highlighted for their spaciousness, cleanliness and comfort. Well-equipped with necessary amenities and featuring blackout curtains for a good night’s sleep, the rooms are both modern and inviting. Many guests appreciate the pool views and the overall quiet environment, making the accommodations suitable for both solo travelers and couples.
Cleanliness is another strong point for the hotel with many guests impressed by the immaculate condition of the rooms and bathrooms. The modern decor and well-maintained facilities contribute to a very clean and comfortable atmosphere.
The hotel staff consistently receive commendations for their friendliness, professionalism and helpfulness. Front desk personnel are particularly noted for being welcoming and accommodating, ensuring that guests have a pleasant and hassle-free stay. The breakfast area also benefits from the staff’s attentive service.
The pool area is a significant highlight, praised for its design, ample seating and warmth. While generally described as very nice and inviting, occasional concerns about water cleanliness were noted. However, the overall sentiment remains positive with the heated pool and jacuzzi providing a relaxing experience.
Guests frequently remark on the comfort and quality of the beds, often noting that they contribute to an excellent night’s sleep. Clean, high-quality bedding and effective air conditioning further enhance the sleep experience.