Portside Hotel Gisborne offers an exceptional experience for travelers seeking both convenience and tranquility. Nestled in the heart of Gisborne, the hotel’s prime location attracts guests with its proximity to vibrant restaurants, cafes, and shops, all within walking distance. The scenic oceanfront backdrop provides picturesque views and peaceful morning walks, complemented by the quiet surroundings that create a tranquil retreat. Ample off-street parking and obliging staff further enhance the guest experience.
The hotel rooms are highly regarded for their modern comforts and serene waterfront views. Spacious accommodations with comfortable beds and pillows ensure a restful night’s sleep, while balconies offer beautiful vistas of the port and marina. Ground-floor rooms provide easy accessibility, and the inclusion of kitchen facilities with fridgettes, dishwashers, ovens, and microwaves caters to guests planning extended stays. Exceptional cleanliness and attentive housekeeping heighten the immaculate atmosphere, with minor maintenance issues overshadowed by the overwhelming positives.
Guest reviews highlight the friendly and accommodating staff, who contribute to a warm and inviting environment. The team’s dedication to exceptional service is evident, with personalized attention to special requests such as early check-ins. The receptionists receive particular commendations for their helpfulness and professionalism, providing local recommendations with a friendly demeanor that leaves guests feeling respected and valued.
The hotel’s pool is a well-maintained and refreshing amenity, especially appreciated on hot days. Though occasional debris might be present, visitors find the saltwater feature rejuvenating and an enjoyable aspect of their stay. Additionally, the hotel excels in providing abundant and convenient parking options, enhancing the ease of arrivals and departures.
Overall, Portside Hotel Gisborne promises a comforting and functional retreat, with the majority of reviews highlighting the quality of the beds and room facilities. Despite some minor mentions of beds requiring renewal, the general consensus underscores a restful and comfortable stay, making Portside Hotel Gisborne a splendid choice for travelers exploring the best of Gisborne.
Motel Oasis in Gisborne offers a tranquil retreat just outside the bustling city, praised for its serene location and proximity to stunning, almost secluded beaches. The property provides a peaceful escape with easy access to local attractions and events like Rhythm and Vines, making it a prime choice for both leisure and functional visits. The motel is noted for its immaculate cleanliness and well-maintained facilities, providing exceptional value for money. Guests are welcomed by a friendly and attentive staff who significantly enhance the experience with their sincere hospitality and knowledge of local attractions.
Visitors consistently appreciate the motel's comfortable accommodations, highlighted by wonderfully comfortable beds that guarantee a restful sleep. The rooms are clean and inviting, complemented by freshly laundered linens that add to the fresh and tidy environment. Motel Oasis also boasts attractive amenities such as a warm pool and soothing spa, popular among both families and solo travelers. Additional features like bikes and scooters offer extra fun and convenience.
The team at Motel Oasis, including a personable young couple managing the property, consistently impresses with their customer service, contributing to a family-oriented atmosphere that makes guests feel at home. Overall, Motel Oasis stands out as a welcoming sanctuary for those seeking a blend of comfort, serenity, and excellent service, making it a highly recommended spot for visitors to Gisborne.
Emerald Hotel emerges as a popular choice among travelers primarily due to its advantageous central location, offering easy access to shops, cafes, restaurants and key attractions. Guests consistently commend its fantastic views of the river, convenient city-center proximity and ample parking facilities. Rooms are noted for their spaciousness and comfort, enriched by stunning views and a high level of cleanliness upheld by diligent housekeeping staff. The welcoming and helpful nature of the hotel’s staff, often highlighted by the exceptional assistance from specific team members, greatly enhances the overall guest experience.
Breakfast at the hotel's Bistro generally receives positive feedback for its variety and quality, especially items like the breakfast grill and Big Breakfast. Some guests enjoy their meals on the balcony, adding an extra touch to their stay. Nonetheless, there are occasional mentions of limited options and occasional service inconsistencies.
The hotel rooms are praised for their large size, cleanliness and comfort, making them ideal for families. The beds, in particular, are frequently noted as very comfortable. However, there are occasional mentions of rooms needing updates and minor issues upon check-in.
Cleanliness standards receive mixed reviews with many guests finding their accommodations tidy and well-maintained, while others highlight areas needing improvement, especially in public spaces like the pool. Despite this, the hotel's staff efforts in maintaining cleanliness are often acknowledged.
The hotel's staff is a standout feature with many reviews highlighting their friendliness, helpfulness and knowledge about the local area. Specific staff members, like Lucinda at reception, receive special praise for their exceptional service.
However, wifi connectivity is a notable downside with frequent complaints about weak signals, intermittent service and restricted access times. Guests often resort to personal hotspots to meet their internet needs.
The spa and pool facilities contribute positively to the guest experience, though the spa often faces maintenance issues. The pool, on the other hand, is popular, especially with families, despite occasional maintenance and cleanliness concerns.
Parking is generally seen as a positive feature, providing free and secure options, though the spaces can be tight and signage confusing.
Overall, families find the hotel accommodating with spacious rooms and kid-friendly amenities, such as the pool. Minor inconveniences like double-booking and key card issues are noted but do not significantly detract from the stay.
In summary, Emerald Hotel delivers a largely positive stay with its prime location, spacious and comfortable rooms, delightful staff and family-friendly amenities, though there are areas, particularly wifi and cleanliness in public areas, that could benefit from improvement.