Hotel with SpaSummary of reviews related to the 'Spa' categoryThe spa and pool facilities at the Emerald Hotel often receive praise for their overall contribution to guests' stays. Many visitors appreciate having access to these amenities and find them to be a pleasant addition. However, there are frequent reports of the spa not working or being under maintenance, which can be disappointing, especially for those for whom this was a key drawing point. While the pool is consistently highlighted as awesome and enjoyable, the spa, unfortunately, appears to struggle with operational issues, such as lukewarm water and non-functioning jets. It's worth noting that prospective guests might benefit from checking the hotel’s website for updates on the spa’s status, as some were surprised by its unavailability during their visits.
Show moreRead review summaries for all categories
