Carmel by the Sea

Gold Coast -28.03253700, 153.43437700 , 177 Old Burleigh Road (Show on Map)
8.8
Excellent


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Summary of reviewsCarmel by the Sea is widely celebrated for its exemplary location and overall accommodation experience, making it a highly recommended destination for various types of travelers. Highlighted by its prime spot near an immaculate, patrolled beach, the hotel offers guests breathtaking ocean views and easy access to numerous amenities including cafes, restaurants and shopping centers. The convenience of having everything within walking distance, coupled with a peaceful environment, makes it an ideal choice for families, couples and solo travelers alike.

The spacious apartments are another major draw, praised for their generous size, cleanliness and modern decor. Guests often enjoy exceptional ocean views from expansive balconies and appreciate the well-furnished living spaces and high-pressure showers. While some units may appear a bit dated and have minor issues like inadequate air conditioning, the overall spaciousness and comfort frequently surpass expectations.

Cleanliness is a consistent strong point with both the grounds and apartments described as spotless and well-maintained. The beautiful pool and BBQ areas, comfortable beds and efficient reception service contribute to an inviting atmosphere. Housekeeping is noted for maintaining high standards, albeit some areas may require further attention, such as the carpets and certain outdated furnishings.

The staff at Carmel by the Sea are frequently commended for their friendliness and helpfulness, particularly the reception team. Guests often mention the staff's warm, professional and accommodating nature, which significantly enhances the overall experience.

The hotel offers several amenities that contribute to a pleasant stay. The heated indoor and outdoor pools, both well-maintained, are a standout feature, particularly the outdoor pool, which is perfect for family activities. The gym, though small, is well-equipped and offers a lovely view, while the tennis courts are in excellent condition and rarely crowded. The proximity to the beach makes for an ideal setting for beach lovers, providing direct and convenient access to coastal activities right across the road.

Parking options are abundant and convenient with secure on-site garage facilities and ample parking spaces, further adding to the guest convenience. Despite occasional crowding and some issues with the Wi-Fi connectivity, the overall amenities offered are functional and appreciated by guests.

While there are mixed reviews regarding the comfort of the beds with some describing them as too firm, many guests enjoy a good night's sleep in the clean and comfortable linens provided.

Overall, Carmel by the Sea is a well-regarded four-star hotel that delivers a consistent and excellent experience. Its prime location, spacious and clean apartments, friendly staff and comprehensive amenities like the heated pools and well-maintained tennis courts make it a top choice for a memorable stay.
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Categories
Boutique-style Aparthotel
Offers apartment accommodation recognized for its location and facilities. While an aparthotel, it is often listed among luxury options in the area, suggesting a certain level of style and quality.

Romantic Aparthotel
Carmel by the Sea offers cozy apartments with a beachfront location and a relaxed atmosphere. Its proximity to the beach and local cafes makes it a great choice for a laid-back romantic getaway.

Aparthotel with Tennis Courts
This aparthotel in Broadbeach includes a tennis court facility for guests.

Aparthotel with Outdoor Pool
Carmel by the Sea offers a large outdoor heated pool and a spa. The pool area is spacious and includes sun lounging areas.

Luxury Aparthotel

Aparthotel near The Beach

Aparthotel for Honeymoon

Aparthotel near Nightlife Spots

Aparthotel with Swimming Pool

  Heated Pool    Indoor Pool    Outdoor Pool  


Aparthotel with Free Wi-Fi

Aparthotel with Parking

Aparthotel with Gym

4-Star Aparthotel

Aparthotel with Indoor Pool

Aparthotel with Heated Pool

Room Types
Two Bedroom Park View This apartment has a private balcony with partial ocean and park views. Includes a full kitchen, laundry facilities and a separate lounge/dining area. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies). Located on levels 2 and 3

One-Bedroom Apartment Low floor with Ocean View This apartment has a private balcony with beautiful views of the ocean and the park. Includes a full kitchen, laundry facilities and a separate lounge/dining area. Please note that there is no capacity for additional guests. Located between levels 5-8

Economy Three-Bedroom Apartment This apartment has 2 private balconies with water and park views. Includes a full kitchen, 2 bathrooms, laundry facilities and a separate lounge/dining area. Please note that the price is based on 6 guests. Maximum occupancy is 7 (see Hotel Policies). Located on 3rd floor and offer park views only

Three-Bedroom Apartment - Sub Penthouse This apartment has a private balcony with spectacular views of the ocean and hinterland. Includes a full kitchen, 3 spacious living areas, laundry facilities and a separate lounge/dining area. Please note that the price is based on 6 guests. Maximum occupancy is 7 (see Hotel Policies).

Three-Bedroom Ocean View Suite This suite has a large balcony with spectacular ocean views. It includes a full kitchen, a powder room, laundry facilities and a separate lounge/dining area. Please note that the price is based on 6 guests. Maximum occupancy is 7 (see Hotel Policies).

Economy One-Bedroom Apartment - No Air Con Guests will have a special experience as this apartment features a hot tub. Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment offers a washing machine, soundproof walls, a seating area, a flat-screen TV with cable channels, as well as sea views. The unit offers 1 bed.

One-Bedroom Apartment - High Level with Ocean View This apartment has a sea view. Located on levels 12-16

One-Bedroom Superior Apartment with Partial Ocean View These units are located on lower floors and offer partial ocean view and park views. This apartment features a balcony, tumble dryer and dishwasher. Located between levels 3-8

Superior One-Bedroom Apartment - High Level with Ocean View This apartment has a balcony, soundproofing and hot tub. Located between levels 9-15

Two Bedroom Apartment Low floor Ocean View This apartment features a balcony, toaster and washing machine. Located between levels 5-8

Two-Bedroom Apartment - High Level with Ocean View This apartment has a balcony, microwave and flat-screen TV. Located between levels 12-16

Two Bedroom Superior Apartment, Partial Ocean View This apartment features a balcony, seating area and spa bath. Located between levels 3-8

Superior Two-Bedroom Apartment - High Level with Ocean View This apartment has a sea view. Located between levels 9-15

Three-Bedroom Apartment with Ocean View This apartment features a balcony, microwave and electric kettle. Located on levels 6-7

Three-Bedroom Apartment - High Level with Ocean View The hot tub is the standout feature of this apartment. Boasting a private entrance, this air-conditioned apartment features 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment features a flat-screen TV with cable channels, a washing machine, soundproof walls, a seating area as well as sea views. The unit has 5 beds.

Three Bedroom Superior Apartment Low floor Ocean View This apartment features a balcony, seating area and private entrance. Located between levels 4-6

Superior Three-Bedroom Apartment - High Level with Ocean View This apartment has a balcony, tumble dryer and soundproofing. Located between levels 11-13

Superior One-Bedroom Apartment with Ocean View on High Floor - No Air Conitioning This apartment features a balcony, electric kettle and toaster. Located on the 11th floor

Three Bedroom Park and Pool Views This apartment offers a hot tub. Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment provides a washing machine, soundproof walls, a seating area, a flat-screen TV with cable channels, as well as pool views. The unit offers 5 beds.

3 Bedroom Superior Suite Featuring a private entrance, this air-conditioned apartment comprises 2 living rooms, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment provides a flat-screen TV with cable channels, a washing machine, soundproof walls, a seating area as well as sea views. The unit offers 4 beds.

Two Bedroom Apartment - Partial Ocean View - Low Floor The unit has 2 beds.

Guest Reviews
8.8
Excellent
Location
Carmel by the Sea has received praise for its exceptional location, offering guests a prime spot close to a variety of amenities. Situated just steps from the beach, it provides stunning ocean views and easy access to beachside activities. The hotel’s position is lauded for being central yet peaceful, allowing guests to enjoy proximity to cafes, restaurants, shopping centers and public transport without the disturbances of a bustling city center. The convenience of having everything within walking distance, including the heart of Broadbeach with its dining and entertainment options, makes it an ideal choice for families, couples and solo travelers alike. Visitors also appreciate the spacious, well-equipped apartments and excellent facilities that complement the fantastic surroundings. With its beautiful beachfront, scenic views and unbeatable location near key attractions, Carmel by the Sea stands out as a top destination for a memorable stay.

Rooms
Travelers seeking ample space and comfort will find Carmel by the Sea a delightful option. Most guest reviews highlight the remarkable size of the apartments, often described as huge and very spacious. These units provide plenty of room, making them ideal for families or larger groups. Each apartment is not only spacious but also well-furnished and clean with some guests praising the modern and comfortable decor.

The views from the apartments are another significant draw with many visitors enjoying exceptional ocean vistas from their expansive balconies. Additionally, amenities such as the modern kitchens, comfortably arranged living spaces and high-pressure showers enhance the stay experience.

However, it's worth noting that while cleanliness and space are consistently praised, a few reviewers felt that some rooms were dated and in need of renovation. Some mentioned issues with inadequate air conditioning, particularly in the bedrooms. Despite these minor drawbacks, the apartments' overall spaciousness and cleanliness, combined with the stunning sea views, frequently exceed guests' expectations.

In summary, Carmel by the Sea offers a spacious, comfortable and well-appointed accommodation with beautiful ocean views, perfect for those seeking a roomy getaway, despite minor issues that might require attention.

Beds
Carmel by the Sea presents a mixed experience when it comes to its bedding. While some guests found the beds to be very comfortable with a few noting that they were even more comfortable than their own beds at home, others felt quite the opposite. Several reviews mentioned that the beds, particularly in the main bedroom, were hard and uncomfortable with some describing the mattress as old and excessively firm. The second bedroom often lacked air conditioning and was criticized for its bedding as well with comments pointing out that the supplementary beds were particularly hard.

On a positive note, many guests appreciated the cleanliness and crispness of the bed linen. The comfort level also varied with a few noting comfy beds and large, supportive options, including king-sized beds and large single beds. However, there were consistent remarks about specific beds being too small or too hard, especially the main queen-sized and king-sized beds in some rooms.

Those who stayed in rooms with comfy beds often highlighted a good night's sleep and appreciated the overall room quality, including lovely views and additional amenities such as an extra TV in the master bedroom.

In summary, while Carmel by the Sea offers a generally clean and comfortable bedding experience for many, there are significant variations in bed comfort that potential guests should consider, especially if sensitive to firmer mattresses.

Cleanliness
Carmel by the Sea attracts guests with its overall emphasis on cleanliness and well-maintained facilities. Visitors frequently highlight the immaculate grounds and spotlessly clean apartments, creating a welcoming atmosphere. The property is consistently described as beautifully presented with tidy and clean common areas that are attended to daily. Guests particularly appreciate the clean, clear pool and the lovely pool and BBQ area.

The apartments themselves are noted for being very clean and spacious, offering great views and modern, comfortable living spaces. The comfortable beds and efficient air conditioning further enhance the stay. The reception is efficient and well-presented, adding to the positive first impressions.

However, some guests have commented on areas that could benefit from increased attention. Carpets are mentioned as needing cleaning or replacing and a few units are described as outdated with dated furnishings and light fittings that needed more thorough cleaning. Despite these occasional shortcomings, the apartments are generally well-maintained and housekeeping staff contribute to a high standard of cleanliness throughout the property.

While there are occasional lapses in furniture upkeep and some comments on the need for basic supplies, the overall experience at Carmel by the Sea is one of cleanliness, comfort and pleasant surroundings, making it a reliable choice for travelers seeking a tidy, well-cared-for accommodation.

Staff
Visitors to Carmel by the Sea frequently commend the hotel staff for their exceptional friendliness and helpfulness. The reception team, in particular, is highlighted for their approachable demeanor and efficiency. Many guests emphasize the warm and accommodating nature of the staff, noting their professional yet welcoming approach. From the kind concierge to the efficient handyman, every member of the team seems eager to assist and ensure a seamless experience for guests.

Despite a few isolated incidents of less than ideal interactions, the general consensus remains overwhelmingly positive. Guests reflect on the superb service provided at check-in, the proactive and courteous behavior of the front desk and the overall accommodating attitude throughout their stay. Such consistent praise underscores the commitment of Carmel by the Sea's staff to offer a pleasant and enjoyable experience for all visitors.

Wi-Fi
Carmel by the Sea offers Wi-Fi connectivity; however, the quality and consistency of the connection leave room for improvement. Some guests noted issues with the Wi-Fi being patchy and not always reliable. There were instances where the Wi-Fi did not work at all, impacting the functionality of high-tech features like the TV and sound bar. While Wi-Fi is available, it doesn't always perform up to expectations, sometimes achieving only a four-star rating in terms of usability.

Gym
The gym facilities at Carmel by the Sea received a mix of praise and constructive feedback from guests. Highlights include a well-equipped, clean and nicely maintained gym that provides an excellent workout experience. Guests appreciated the scenic view from the gym, although some found it to be on the smaller side. The gym, alongside the indoor and outdoor pools, sauna, steam room and spa, formed part of a comprehensive suite of wellness amenities that were particularly favored by families. Despite occasional issues with some gym equipment not working properly and comments on its basic nature, the gym was overall described as impressive and useful for maintaining fitness routines during the stay.

Pool
Carmel by the Sea Hotel's pool facilities have garnered significant praise from guests. The outdoor pool is consistently described as excellent with many appreciating its large, clean and heated features, making it perfect for both swimming and family activities. The outdoor area is not only well-maintained but also boasts a lovely ambiance that guests find warm and inviting. Additionally, the outdoor pool is highlighted for being particularly enjoyable for children and families.

The indoor pool, though described as very small by some, is modern and updated, offering a valuable alternative when outdoor swimming isn't an option. The associated sauna and steam room facilities are often lauded as awesome and first class, enhancing the overall experience. The indoor heated pool is particularly popular with kids, who reportedly loved it.

Overall, the pool area at Carmel by the Sea stands out as a major highlight with many guests noting its excellent maintenance, beautiful setting and the variety of features including both indoor and outdoor options, making it a fantastic choice for travelers seeking top-notch swimming and relaxation facilities.

Beach
Carmel by the Sea boasts an enviable location directly across from a pristine, patrolled beach, making it a prime choice for beach lovers. Guests frequently mention the stunning and spectacular views of the beach that can be enjoyed from the property. The ease of access to the beach, just a short stroll across the road, enhances the overall convenience and appeal of the hotel.

Additionally, the vicinity to a variety of parks and numerous quality restaurants adds to its attractiveness. Pacific Fair Shopping Centre is also nearby, offering guests easy access to shopping venues. This ideal setting allows visitors to easily explore both the beach and local attractions without needing to travel far.

In summary, Carmel by the Sea is celebrated for its beautiful location and close proximity to the beach, fully living up to its promise of providing direct and easy access to the coastal wonders right across the road.

Tennis
The tennis courts at Carmel by the Sea receive high praise from guests, who frequently mention their excellent condition and availability. Visitors highlight that the courts are well maintained and that there are typically very few people using them, allowing for an enjoyable and uninterrupted playing experience. Additionally, the presence of good tennis facilities, alongside other amenities like a BBQ area and pool, enhances the overall guest experience at the hotel.

Parking
Carmel by the Sea offers several parking options that cater to different needs, making it easier for guests to park their vehicles without hassle. The hotel boasts easy onsite parking, including a secure garage to ensure vehicle safety. Guests frequently mention the ample parking space available, which is a significant advantage, especially for those with larger vehicles such as trucks.

The presence of free parking, including free secure options, adds to the convenience, making it an attractive feature for budget-conscious travelers. In addition, the allocated parking spots simplify the arrival process, alleviating the usual stress associated with finding a place to park.

Visitors particularly appreciate the complimentary underground carpark, which provides an additional layer of convenience and security. Despite a few mentions of the parking bay being occasionally occupied and some difficulty getting in and out of the parking lot, the overall sentiment towards the parking facilities remains positive.

It's clear that Carmel by the Sea prioritizes guest convenience with its various parking solutions, although there are moments when parking can get a bit crowded. Nevertheless, having available visitor parking on-site and the secure garage facilities seem to leave a generally favorable impression on guests.

4 Star
Carmel by the Sea is a four-star hotel that consistently delivers a very good experience for its guests. Known for its excellent, well-maintained and absolutely immaculate premises, the property presents an all-round great stay. Positioned in a perfectly placed and great location, visitors often find themselves loving the fabulous view of the ocean. The hotel offers a luxurious kitchen, adding to the sense of comfort and quality of the accommodation. Overall, Carmel by the Sea stands out as a fantastic, spotless and well-regarded four-star property.

Heated Pool
Carmel by the Sea boasts a variety of heated pool options, both indoors and outdoors, that continue to impress guests. Many highlight the pools being evenly heated to a comfortable 30C, ensuring a pleasant and relaxing experience. The outdoor heated pool is repeatedly praised as wonderful with some describing it as fabulous. Additional amenities like the sauna complement the heated pool experience, adding to the overall enjoyment. Overall, the heated pools are a noteworthy feature of this hotel, providing comfort and satisfaction to visitors.

Outdoor Pool
The outdoor pool at Carmel by the Sea consistently impresses guests with its size and cleanliness. Described as great, incredible and magnificent, the pool area offers a beautiful and inviting space for relaxation. Families particularly appreciate the heated children's pool, making it a terrific spot for visitors of all ages. The well-maintained and good-sized pool ensures a pleasant experience, contributing to the overall appeal of the hotel's outdoor amenities.

Indoor Pool
The indoor pool at Carmel by the Sea is a standout feature appreciated by many. Guests frequently commend the good and lovely indoor pool area, appreciating the comfort and relaxation it provides. The heated pool and sauna add to the overall positive experience, making it a great spot for unwinding. Swimming in the pool set at 25C has been noted as particularly enjoyable. However, there are occasional mentions of the pool being closed or in need of some attention. Overall, when operational, the indoor pool is a highly valued amenity that guests enjoy.


Yes, Carmel by the Sea has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

No, a spa isn't available at Carmel by the Sea.

No, Carmel by the Sea doesn't allow dogs.

Yes, parking facilities are available at Carmel by the Sea.

Yes, Carmel by the Sea has a gym.

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