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Summary of reviewsMantra Coolangatta Beach is highly praised for its prime beachfront location directly opposite Coolangatta Beach. Guests consistently rave about the stunning ocean views and the convenience of being within walking distance to shops, restaurants and cafes, making it unnecessary to use a car. This central location allows easy access to both the beach and local amenities, enhancing the overall guest experience.
The accommodations at Mantra Coolangatta Beach receive mixed feedback. Positive reviews highlight the clean, spacious and modern apartments, many featuring comfortable living areas and full-sized kitchens, ideal for families and longer stays. Additionally, upgrades to newly renovated apartments are greatly appreciated, providing ample space and incredible ocean views. However, some rooms are noted as dated with issues such as worn furniture, broken appliances and cleanliness concerns, indicating inconsistencies in room standards.
Cleanliness in the hotel presents a mixed experience. While many guests commend the spotless and well-maintained rooms and common areas, there are several reports of issues such as outdated fittings, dirty balconies and a need for a more thorough cleaning, especially in bathrooms.
The exceptional staff at Mantra Coolangatta Beach significantly contribute to the positive guest experience. Frequently described as friendly, helpful and welcoming, the staff, particularly at the reception, are praised for their efficiency and accommodating nature, ensuring smooth check-in and check-out processes.
WiFi connectivity is a noted area of concern with limited and unreliable service reported. The necessity to join a loyalty program for free WiFi adds to guests' frustration, highlighting a need for improvement in this amenity.
The gym receives mixed feedback, being described as a basic facility with some room for additional equipment. However, it is still considered usable by those looking for a simple workout.
The pool area garners positive reviews for its cleanliness and overall nice setup. The presence of a spa and a heated pool is well received, enhancing the enjoyment for both adults and children. Despite some issues with the temperature being inconsistent, the poolside area is generally considered lovely.
The hotel provides secure and easily accessible parking options, appreciated for their convenience. Although there are occasional mentions of confusion and limited spaces, particularly for larger apartments, the overall sentiment remains positive with guests valuing the complimentary and safe parking.
Bed comfort varies significantly with many guests enjoying comfortable beds and pillows, while others report issues such as beds being too soft or hard, old, dirty or noisy. This indicates a need for consistent maintenance and possible bed upgrades.
Overall, Mantra Coolangatta Beach excels with its outstanding location, exceptional staff and generally positive amenities, making it a desirable spot for a beachside stay, despite some areas needing attention and improvement. Show more
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Categories
Beachfront Aparthotel
Located in Coolangatta, this aparthotel offers apartments with ocean views and is close to the beach. It features a pool and is within walking distance to shops and restaurants, making it a convenient choice for a beach holiday.
Aparthotel near The Beach
Located on Marine Parade, this aparthotel is very close to the beach. Its location provides easy access to the Coolangatta beach.
Aparthotel with Parking
Mantra Coolangatta Beach offers parking and beachfront access. Its location provides convenient access to the beach and local amenities.
Aparthotel with Swimming Pool
Heated Pool Outdoor Pool
Aparthotel with Gym
Aparthotel with Tennis Courts
Aparthotel with Outdoor Pool
Aparthotel with Heated Pool
Room Types
Two-Bedroom Apartment with Garden ViewThis spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. The well-fitted kitchen features a refrigerator, a dishwasher and a microwave. The air-conditioned apartment provides a TV, a seating area, a dining area, a safe deposit box as well as garden views. The unit offers 4 beds.
Two-Bedroom Deluxe with Ocean ViewThe kitchen is equipped with a refrigerator, a dishwasher and a microwave. The spacious apartment provides air conditioning, a seating area, a balcony with sea views as well as a private bathroom featuring a shower.
Three-Bedroom Apartment with Ocean ViewThe well-fitted kitchen features a refrigerator, a dishwasher and a microwave. The spacious apartment provides air conditioning, a seating area, a balcony with sea views as well as a private bathroom featuring a bath.
StudioThe studio offers air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The fully equipped kitchenette features a refrigerator, a microwave and an electric kettle. This studio has a safe deposit box, heating and a TV. The unit offers 1 bed.
Two-Bedroom Apartment with Ocean ViewA kitchen fitted with a refrigerator, a dishwasher and a microwave is available for cooking and storing food. The spacious apartment features air conditioning, a seating area, a balcony with sea views as well as a private bathroom boasting a bath.
One-Bedroom Apartment with Ocean ViewMeals can be prepared in the kitchen, which features a refrigerator, a dishwasher and a microwave. The spacious apartment features air conditioning, a seating area, a balcony with sea views as well as a private bathroom boasting a shower.
Guest Reviews
8.3
Very Good
Location
Located directly opposite Coolangatta Beach, Mantra Coolangatta Beach offers a prime location that guests consistently rave about. Many reviews highlight the stunning ocean views with numerous guests appreciating the opportunity to watch sunrises and sunsets from their rooms. The hotel's proximity to the beach, shops, restaurants and cafes makes it highly convenient, allowing guests to easily explore the local area without needing a car.
The central location in Coolangatta means everything is within walking distance, including supermarkets like Woolworths and various dining options. Visitors also commend the cleanliness of the rooms and common areas, as well as the professional and friendly staff who enhance the overall experience.
For those looking for a beachside stay, the hotel's location is unparalleled, providing excellent access to both the beachfront and the town's amenities. From spacious apartments with full facilities to the ease of parking and access to public transportation, Mantra Coolangatta Beach is positioned as an ideal spot for both relaxation and exploration in Coolangatta.
Rooms
Guests have shared a mixed bag of experiences when it comes to the rooms at Mantra Coolangatta Beach. On a positive note, many have praised the clean and spacious accommodations, mentioning how comfortable and modern some of the apartments are. Those fortunate enough to get upgraded rooms or newly renovated apartments were pleased with the modern furnishings, ample space and incredible ocean views, which were consistently highlighted as a major perk. The overall layout of the rooms, full-size kitchens and comfortable living areas were also appreciated, making it an ideal spot for families and longer stays.
However, the feedback also indicates that not all rooms are up to the same standard. Numerous reviews point out that some rooms are dated and in need of renovations. Issues such as furniture wear and tear, broken appliances and cleanliness concerns were mentioned. Specific complaints included dirty balconies, uncomfortable beds, dated bathrooms and a lack of necessary kitchen utensils. Additionally, the inconsistencies in room standards were notable with some guests finding their rooms significantly below expectations despite the high room rates.
Despite these mixed reviews, the friendly staff and superb location by the beach were commonly praised. The beautiful views and proximity to the ocean make it a desirable place to stay for those who get the better rooms. For travelers considering a stay, it may be worthwhile to inquire about the room conditions and possibly secure a more recently updated apartment.
Beds
Reviews for Mantra Coolangatta Beach offer a mix of opinions regarding the beds, highlighting both positive and negative aspects. Many guests appreciated the comfort, noting that the beds were comfortable and provided a good night’s sleep. Positive mentions also include comfortable pillows and the availability of King-sized beds. Some reviews singled out the comfort, mentioning "comfortable sleeping area" and "great beds."
However, several guests pointed out issues with bed comfort and maintenance. Common concerns include beds being too soft, too hard or in need of replacement. Some beds were described as old, dirty or small and there were specific mentions of uncomfortable sofa beds and stained bedsheets. The absence of blankets or doonas was noted, leading to cold nights and a feeling of insufficient bedding.
There were also mentions of structural issues like noisy beds and mattresses that felt cheap and lacked support. Some reviews indicated a need for new pillows and overall bed upgrades to improve guest satisfaction. While many found the beds very comfortable on the whole, others reported the complete opposite with beds being incredibly uncomfortable.
Overall, while there are pockets of high praise for some aspects of bed comfort at Mantra Coolangatta Beach, consistent issues with bed quality and bedding were detractors for many guests.
Cleanliness
Mantra Coolangatta Beach offers a mixed experience when it comes to cleanliness. Many guests have praised the hotel for being very clean and comfortable with some describing their rooms as spotless and well-maintained. The common areas and facilities were often noted as being particularly clean and the cleaning staff were generally described as friendly and attentive.
However, several guests encountered issues that marred their stays. Complaints included dirty fridges and coffee cups and several pointed out that the rooms and apartments showed signs of wear and tear, such as outdated fittings and stained carpets. A recurring theme was the need for a deep clean, especially in the bathrooms with reports of mould, soap scum and dirty floors. Some found the rooms smelly, musty or dusty on arrival and there were instances of overlooked cleaning tasks such as remaining rubbish from previous guests or sand in the showers.
Overall, while the location and views from the rooms were highly praised, there is a clear need for improved consistency in cleaning standards to match the positive experiences reported by many guests.
Staff
Mantra Coolangatta Beach boasts an exceptional team known for their outstanding hospitality and professional demeanor. The staff are frequently described as friendly, helpful and welcoming, creating a pleasant atmosphere for guests. Reviews often highlight their accommodating nature with many guests appreciative of the great customer service provided. The receptionists, in particular, receive high praise for their efficiency and friendliness, making check-in and check-out processes smooth and hassle-free.
Visitors often commend specific team members, such as Lauren from reception and Amy at the front desk, for their helpfulness and approachable attitude. Despite a few instances of miscommunication and rare experiences of unresponsiveness, the general consensus is that the staff are consistently lovely, polite and dedicated to enhancing the guest experience. The cleaning and security staff are also noted for their politeness and informative assistance.
Overall, Mantra Coolangatta Beach's staff contribute significantly to positive guest experiences, making it a place many are eager to revisit.
Wi-Fi
Mantra Coolangatta Beach has several notable features that make it a sought-after destination, but WiFi connectivity appears to be an area of concern. There are several reports of limited and unreliable internet service. It seems that free WiFi is generally unavailable unless guests sign up for a specific loyalty program or are Accor members, leading to frustration for many visitors. Guests staying on the lower levels of the hotel have reported particularly poor or almost non-existent internet service. The WiFi connection process has also been described as complicated, necessitating a sign-up for marketing purposes which might not appeal to everyone. Overall, the feedback suggests that the hotel's WiFi services need significant improvements to meet the expectations of modern travelers.
Gym
The gym at Mantra Coolangatta Beach has received mixed feedback from guests. While some found it to be a good and usable facility, others noted that it is quite basic and observed that it could benefit from additional equipment. Despite its limitations, there were mentions of guests being willing to use the gym again. The fitness center, though not extensively discussed, appears to be as good as it possibly could be given its current setup. Overall, while adequate for a basic workout, the gym does not stand out as a highlight of the hotel.
Pool
The reviews for the pool at Mantra Coolangatta Beach reveal a mix of experiences, but generally highlight several positive aspects. Many guests praised the cleanliness and niceness of the pool area, describing it as great, good and excellent. The presence of a spa alongside the pool was well-received, adding to the overall enjoyment. Kids particularly enjoyed the pool and families appreciated the kids' area nearby. The outdoor pool was described as lovely with some reviews noting it was heated and usable, which contrasts with others mentioning it was not heated and too cold. The poolside area was often mentioned favorably with some wishing for added amenities like a bar for poolside cocktails. Despite some concerns about construction and the pool's condition, many guests appreciated the pool's view and the combination of the pool, location and beach view.
Beach
Mantra Coolangatta Beach offers a prime beachfront location, where guests can enjoy the convenience of being directly opposite the beach. The hotel is just steps away from Coolangatta Beach, making it easy to take a quick walk across the road for a refreshing swim or a relaxing day on the sand. Many reviews highlight the stunning ocean views and direct views of the beach from the hotel rooms, providing a calming outlook for guests. The central location not only places you close to the beach but also near shops and restaurants, making it ideal for those looking to explore the area. Clean rooms, soft comfortable floors and quiet settings further enhance the stay, allowing guests to unwind completely. The beachfront access is undoubtedly one of the standout features of Mantra Coolangatta Beach, ensuring a memorable and enjoyable stay for beach lovers.
Parking
Mantra Coolangatta Beach offers a variety of convenient parking arrangements, emphasizing secure and easy-to-access options. Guests frequently highlight the secure nature of the underground parking, which provides peace of mind for those leaving their vehicles. Despite some mentioning limited parking spaces for larger apartments and occasional confusion, the overall sentiment remains positive. The parking facilities are particularly appreciated for their ease of access and the convenience of being able to leave the car parked for the duration of the stay due to the hotel's proximity to local attractions, the beach and shops. The availability of free and safe parking adds further value, although improvements in signposting within the underground car park could enhance the experience.
Heated Pool
Mantra Coolangatta Beach features an outdoor heated pool that guests have found to be great, usable and lovely. The availability of this heated pool and spa has been highlighted as an added bonus to their stay. Additionally, the property offers a hot tub paddling pool, providing extra relaxation options. Overall, the heated outdoor pool and spa have contributed positively to the guest experience at this location.
Beachfront
Located in the heart of Coolangatta, 'Mantra Coolangatta Beach' offers guests a prime beachfront experience. The hotel's enviable position places it directly across from the main beach, granting guests straightforward access to the sand and surf. Visitors greatly appreciate the proximity to local shops and dining options, making it an all-encompassing spot for enjoying both the beach and urban conveniences. With wonderful beachfront views from the apartments, this hotel offers an exceptional stay for those looking to immerse themselves in coastal beauty.
Yes, Mantra Coolangatta Beach has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Mantra Coolangatta Beach.
No, Mantra Coolangatta Beach doesn't allow dogs.
Yes, parking facilities are available at Mantra Coolangatta Beach.