QT Gold Coast
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Set in the heart of Surfers Paradise, this designer hotel features an outdoor swimming pool, restaurant and bar, tennis courts and rooms with stunning ocean views.
Summary of reviewsQT Gold Coast receives high praise across several key areas, making it a favored destination for many travelers. The hotel's prime location stands out with guests particularly appreciating its proximity to the beach and key attractions within Surfers Paradise. The convenience of nearby tram and bus stations, coupled with mesmerizing ocean views, adds to the overall allure. The central yet quiet spot, combined with the hotel's exceptional facilities and friendly staff, enhances the welcoming atmosphere.
The breakfast experience at QT Gold Coast is celebrated as a standout feature. Guests rave about the extensive and high-quality buffet at the Bazaar restaurant, noting the wide range of fresh and well-presented options that cater to diverse palates. The dining experiences overall are highly commended, especially at the Japanese restaurant, Yamagen and the hotel's various other dining outlets. Despite some minor critiques regarding pricing and occasional inconsistencies in quality, the general consensus is that the food and dining services are fantastic, contributing significantly to an enjoyable stay.
Rooms at QT Gold Coast receive mixed but generally positive reviews. Many guests highlight the spacious, stylish and comfortable accommodations, especially those with stunning ocean views. Modern amenities and thoughtful touches enhance the appeal, though there are noted inconsistencies in room quality and maintenance. Some rooms show signs of wear, such as stained carpets and outdated facilities, indicating a need for more consistent upkeep.
Cleanliness across the hotel is generally praised with many guests finding the environment clean, modern and inviting. However, there are occasional lapses in housekeeping standards, particularly in older areas. Despite this, the overall impression remains positive with exceptional cleanliness frequently highlighted.
The hotel's staff receive consistently excellent reviews for their friendliness, professionalism and accommodating nature. Many guests mention the staff's enthusiasm and helpfulness as key elements that enhance their experience. Specific individuals, like Logan and Mariano, are often praised for their outstanding service.
Modern amenities, including free WiFi, are a significant plus with guests appreciating the fast and reliable internet connection. The hotel's spa and pool areas also receive favorable feedback with the spa being noted for its luxurious treatments and relaxing environment despite occasional maintenance issues. The pool area is described as well-equipped and inviting, although it can get crowded and suffers from a limited number of sunbeds.
QT Gold Coast's enviable beach location is a major highlight, offering guests easy access to the shore and stunning ocean views. While parking services are functional and convenient, the additional costs are a common point of criticism.
In summary, QT Gold Coast stands out for its excellent location, remarkable dining experiences, friendly staff and modern amenities, despite some areas needing improvement. The overall guest experience is largely positive, making it a recommended option for those visiting the Gold Coast area.
Categories
The breakfast experience at QT Gold Coast is celebrated as a standout feature. Guests rave about the extensive and high-quality buffet at the Bazaar restaurant, noting the wide range of fresh and well-presented options that cater to diverse palates. The dining experiences overall are highly commended, especially at the Japanese restaurant, Yamagen and the hotel's various other dining outlets. Despite some minor critiques regarding pricing and occasional inconsistencies in quality, the general consensus is that the food and dining services are fantastic, contributing significantly to an enjoyable stay.
Rooms at QT Gold Coast receive mixed but generally positive reviews. Many guests highlight the spacious, stylish and comfortable accommodations, especially those with stunning ocean views. Modern amenities and thoughtful touches enhance the appeal, though there are noted inconsistencies in room quality and maintenance. Some rooms show signs of wear, such as stained carpets and outdated facilities, indicating a need for more consistent upkeep.
Cleanliness across the hotel is generally praised with many guests finding the environment clean, modern and inviting. However, there are occasional lapses in housekeeping standards, particularly in older areas. Despite this, the overall impression remains positive with exceptional cleanliness frequently highlighted.
The hotel's staff receive consistently excellent reviews for their friendliness, professionalism and accommodating nature. Many guests mention the staff's enthusiasm and helpfulness as key elements that enhance their experience. Specific individuals, like Logan and Mariano, are often praised for their outstanding service.
Modern amenities, including free WiFi, are a significant plus with guests appreciating the fast and reliable internet connection. The hotel's spa and pool areas also receive favorable feedback with the spa being noted for its luxurious treatments and relaxing environment despite occasional maintenance issues. The pool area is described as well-equipped and inviting, although it can get crowded and suffers from a limited number of sunbeds.
QT Gold Coast's enviable beach location is a major highlight, offering guests easy access to the shore and stunning ocean views. While parking services are functional and convenient, the additional costs are a common point of criticism.
In summary, QT Gold Coast stands out for its excellent location, remarkable dining experiences, friendly staff and modern amenities, despite some areas needing improvement. The overall guest experience is largely positive, making it a recommended option for those visiting the Gold Coast area.
Luxury Hotel
This hotel offers a unique design-led luxury experience with eclectic art and design. It features a Miami-inspired pool area, multiple dining options, a spa, and rooms with modern interiors and potential ocean views.
Hotel for Honeymoon
QT Gold Coast offers stylish and quirky accommodations with a retro vibe, providing a fun and unique honeymoon experience. Its dining options and central location make it a convenient choice.
Hotel with Spa
Home to spaQ, which offers a unique and bespoke approach to spa treatments where guests select their service on arrival. The spa complements the hotel's modernist aesthetic and includes facilities like a hammam-inspired steam room.
Romantic Hotel
QT Gold Coast offers a unique and stylish experience with its retro-chic design and vibrant atmosphere. The quirky decor and fun amenities make it a memorable destination for couples.
Business Hotel
QT Gold Coast combines world-class business facilities with a vibrant atmosphere. The hotel offers modern conference centers that can accommodate 10-350 delegates in flexible meeting rooms. It is a popular choice for corporate events and business meetings.
Hotel with Parking
This hotel features ample parking space and is close to the beach. Its vibrant atmosphere and central location make it a favorite among tourists seeking convenience and entertainment.
EV charging stations
Accessible Hotel
QT Gold Coast provides accessible hotel rooms and a specific accessible qtQT Cabin. Accessible rooms feature roll-in showers, grab bars, and accessible toilets. Common areas have ramps for easy navigation, and furniture is arranged to allow wheelchair movement. Lift access is available to car parks, the pool, and restaurants.
Hotel with Gym
Features a vibrant and well-equipped gym for guests. The hotel provides a trendy atmosphere for fitness enthusiasts.
Hotel with EV Charging Stations
This hotel offers a comprehensive EV charging setup with two Porsche Destination Chargers (11kW) and four Tesla Destination Chargers (22kW) located in the underground carpark. They are available for both guests and the public, with a per kWh fee for Tesla chargers and free Porsche charging. The hotel also promotes sustainable practices.
5-Star Hotel
This 5-star boutique hotel boasts a unique design with oceanfront deco and newly refurbished rooms featuring designer amenities like Dyson bathroom products and Missoni bathrobes. It offers a spaQ day spa with a hammam, an outdoor pool, and diverse dining options including Yamagen Japanese and Bazaar Marketplace. The hotel provides a state-of-the-art gym and private balconies.
Hotel with Outdoor Pool
Known for its trendy and stylish atmosphere, this hotel offers an outdoor swimming pool area that complements its modern design.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
QT Gold Coast stands out with its stellar location, frequently praised for its proximity to the beach and key attractions in Surfers Paradise. Guests appreciated the short walk to Cavill Avenue, known for its cafes, shops and vibrant nightlife, as well as the convenience of nearby tram and bus stations. The hotel's location near the esplanade makes it easy to enjoy morning beach walks or quick trips to nearby tourist attractions. Many reviews highlighted the mesmerizing ocean views from the rooms, adding a touch of serenity to the stay. The central yet quiet spot allows guests to enjoy the action without the constant hustle and bustle. Additionally, the hotel boasts amazing facilities and a friendly staff, contributing to a welcoming atmosphere. Overall, QT Gold Coast's location not only offers convenience but also places guests in the heart of the Gold Coast experience.
The breakfast experience at QT Gold Coast is often praised by guests as a standout feature of their stay. The buffet breakfast, served at the Bazaar restaurant, is particularly highlighted for its extensive variety and quality. Many guests describe it as one of the best they have ever experienced with options ranging from fresh croissants and coffee to granola and smoothies, ensuring something for every palate. The freshness and quick service are frequently noted as key positives.
Diners can enjoy a relaxing atmosphere, sometimes with an ocean view, making breakfast a delightful start to the day. The buffet itself is described as phenomenal and well-presented with a wide variety of foods that cater to different tastes. Items such as pastries and a diverse selection of breakfast foods seem to be guest favorites. The buffet breakfast is also deemed to be great value for money by numerous reviewers.
However, not all feedback is glowing; some guests felt the selection could use more variety, particularly for those staying over longer periods. There were also occasional mentions of the breakfast being overpriced or the buffet being a bit disorganized. Despite these criticisms, the overwhelming consensus is that the breakfast at QT Gold Coast is exceptional and should not be missed.
The dining experiences at QT Gold Coast have received high praise from many guests. Visitors frequently commend the variety and quality of the food across several on-site restaurants and bars. The Japanese restaurant, Yamagen, stands out as a crowd favorite, frequently described as "brilliant" and "amazing," although it is noted to be a bit pricey. Bazaar restaurant also receives positive feedback for its fabulous dinner, extensive buffet options and a good breakfast spread, despite some comments about it being occasionally expensive or inconsistent in quality.
Guests enjoy the diverse options available within the hotel, including pre-dinner drinks at Stingray, cocktails by the pool and impressive room service. The poolside dining, along with the bar and coffee area, adds to the overall appeal. However, there are a few critiques about some dining experiences being overpriced and the buffet dinner not always meeting expectations. In addition, a few logistical issues such as long wait times for dinner and the need to book poolside day beds in advance have been mentioned.
Overall, the food is often described as "fantastic" or "amazing," and the hotel's dining facilities contribute significantly to guests' enjoyable stays. Despite minor criticisms, the general consensus highlights excellent food and service at the restaurants of QT Gold Coast.
QT Gold Coast offers a mix of modern, stylish and comfortable rooms with spectacular ocean views. Many guests appreciate the spaciousness and cleanliness of the rooms, highlighting the modern decor and amenities. The ocean view rooms, in particular, receive praise for their amazing vistas. Rooms are often described as spacious, welcoming and well-equipped with thoughtful amenities like Dyson hair dryers and in-room dining options.
However, there are notable inconsistencies in room quality and maintenance. While some rooms have been recently renovated and feature modern designs, others appear dated with issues such as stained carpets, outdated bathrooms and malfunctioning amenities. Housekeeping standards also seem to vary with instances of rooms not being thoroughly cleaned and maintenance issues like clogged sinks and peeling paint.
Despite these drawbacks, many guests find the overall experience pleasant due to the comfortable beds, stylish environment and the generally positive atmosphere of the hotel. The stunning views and well-designed newer rooms add to the appeal, though there is a clear need for upgrades and more consistent upkeep across all rooms.
The guest reviews for the beds at QT Gold Coast highlight a predominantly positive experience in terms of comfort. Most visitors found the beds and pillows to be extremely comfortable, often describing them as super comfy, very comfy and even comparing them to clouds. Words like comfortable, soft and plush were frequently used and some guests considered the beds to be the best they had ever slept on. The mattresses received high praise for offering a great night's sleep with the ability to choose between soft or firm pillows being a nice touch for many.
However, not all feedback was glowing. A few guests mentioned that the beds were overly soft, leading to discomfort and in some cases, the beds were described as lumpy or squeaky. Pillow firmness was a recurring issue with several guests noting that the pillows were either too hard, too big or not comfortable. There were also comments regarding the age and condition of some beds with a small number mentioning that the mattresses were old, too soft or overdue for replacement.
Overall, while a majority of guests enjoyed a comfortable sleeping experience at QT Gold Coast, there were occasional concerns about bed and pillow firmness that could impact the quality of sleep for some visitors.
The QT Gold Coast garners a mixed reception regarding its cleanliness, yet leans notably towards the positive end of the spectrum. Many visitors commend the hotel for its very clean and inviting atmosphere with numerous mentions of spacious and organized rooms maintained to a high standard. Guests repeatedly highlight the exceptional cleanliness throughout all areas of the hotel, describing it as beautiful, aesthetically pleasing, modern and well-kept. The hotel rooms are often noted for being extremely clean, comfortable and well-presented with one guest going as far as calling it one of the cleanest places they have stayed in. The staff, particularly the cleaning team, also receive praise for their efficiency and accommodating nature.
However, not all reviews reflect this level of satisfaction. A number of guests report that the rooms and bathrooms were not cleaned satisfactorily with specific complaints about mould, stained carpets and dusty surfaces. Instances of ingrained dirt, grubby marks on walls and leftover hair from previous guests indicate lapses in housekeeping standards. Such comments suggest that while the general impression of the hotel's cleanliness is positive, there are inconsistencies that need addressing, particularly in older or neglected areas in need of deeper cleaning or refurbishment. Overall, QT Gold Coast generally maintains a high standard of cleanliness, but improvements in certain aspects of housekeeping would enhance the overall guest experience.
The staff at QT Gold Coast have garnered substantially positive reviews, reflecting their exceptional friendliness and professionalism. Many guests highlighted that the staff were cheerful, welcoming and notably accommodating. Their enthusiasm and helpful demeanor stood out with many guests mentioning that the customer service was exceptional. The reception staff received particular recognition for being both pleasant and efficient, ensuring smooth check-ins and check-outs.
Guests consistently noted that all staff members, including those at the pool and housekeeping, were attentive, genuine and willing to go above and beyond to meet guests' needs. The team at the hotel appeared to collectively possess a warm and professional approach that contributed significantly to the guest experience. Special mentions were given to individuals such as Logan, who received five-star praise for his service and Mariano, who was extremely helpful at reception.
There were occasional reports of less satisfactory experiences with certain staff members, describing instances of rudeness or insufficient training at reception. However, these instances seemed to be exceptions rather than the norm. Overall, the recurring theme in the reviews is a remarkable level of friendliness and helpfulness from the hotel's staff, significantly enhancing the stay for many guests. Despite a few negative remarks, the general consensus portrays QT Gold Coast as a place with a standout team contributing greatly to the hotel's positive reputation.
At QT Gold Coast, guests frequently highlighted the modern amenities, particularly noting a positive experience with the hotel's wifi. Travelers appreciated the complimentary internet, often praising its excellent speed and steady connection. Many found the wifi reliable and capable of supporting multiple devices without issue. However, a few guests did experience occasional outages or signal drops, indicating some room for improvement. Despite this, the consensus remains that the overall internet service at QT Gold Coast is a significant plus, providing a fast and generally dependable connection. While comments on the in-room entertainment were mixed, the strong wifi support was frequently mentioned as a key benefit for those staying at the hotel.
The spa at QT Gold Coast has garnered a plethora of mixed reviews, leaning heavily towards the positive. Guests frequently highlight the spa as a lovely and beautiful facility, noting its well-designed layout and luxurious atmosphere. It's often described as a phenomenon on the coast with some claiming SpaQ provides the best pamper session they've ever experienced. Many found the spa service fabulous and the massages incredible, indicating a high level of satisfaction with the treatments offered.
The spa's inviting warmth and size are appreciated, making it a popular relaxation spot, especially in the evenings. The combination of facilities, including the heated outdoor pool and adjacent pool bar, is also praised for maintaining a great atmosphere, even during winter.
However, not all feedback is glowing. Some guests mentioned that the spa's water temperature was barely warm and cited occasions when the spa was not functioning or unclean. A few reviews noted dissatisfaction due to the spa being fully booked or the DaySpa being closed during their stay.
Overall, while there are concerns about maintenance and availability, the spa at QT Gold Coast is mostly celebrated for its luxurious treatments, beautiful design and relaxing environment.
The pool area at QT Gold Coast has garnered significant praise from guests with many appreciating its well-equipped and clean environment. Described as amazing, beautiful and wonderful, the pool boasts a delightful ambiance that guests enjoy spending time in. The adjacent pool bar adds to the appeal, offering a fun and relaxing vibe. Despite some mentioning that the outdoor pool is smaller than expected and tends to get crowded, especially during peak times, the overall atmosphere remains inviting and pleasant. The seating around the pool area could be improved as sunbeds are limited and often occupied, leading some guests to rent cabanas. However, the recent renovations have been positively received, making the pool area even more appealing. The combination of a cool, funky design and excellent surroundings ensures that, even with occasional overcrowding, the pool area is a highlight for many visitors at the QT Gold Coast.
QT Gold Coast boasts an enviable location right by the beach, making it a top choice for beach lovers. Guests repeatedly highlight the convenience of being just a short walk away from the seashore with distances ranging from a mere 100 meters to a brief two-minute stroll. This proximity allows for easy morning walks and the pleasure of waking up to stunning beach sunrises. The hotel's rooms offer splendid ocean views, enhancing the overall coastal experience.
The central location not only makes the beach easily accessible but also places guests close to public transportation such as tram and bus stations. It is praised for being within walking distance to key attractions, providing both leisure and convenience. For those who love to relax poolside, the hotel features both warm water and regular temperature pools, complemented by the nearby beach setting.
While some reviews note the occasional windiness at the beach, the overall sentiment remains highly positive, celebrating the great views and the short, convenient walk to the sandy shores.
QT Gold Coast offers parking options that many guests have found convenient and accessible, though it's important to note that parking comes at an additional cost. The daily charges vary with some guests mentioning fees of $30, while others experienced $20 per night. Many appreciated the ease and availability of parking and a few highlighted the option to reserve a spot as advantageous. However, there were consistent remarks on the lack of complimentary parking and the extra charges being disappointing. Costs for parking were seen as expensive by several reviewers and there were occasional issues with finding parking spots or navigating the basement. Despite these drawbacks, the valet service received positive feedback for its convenience. Overall, while the parking service is functional and easy to use, the additional charges might be a point of consideration for potential guests.
QT Gold Coast offers electric vehicle (EV) charging facilities, providing a convenient amenity for eco-conscious travelers. The EV charging stations are located onsite, making it easy for guests to top up their vehicles during their stay. However, there are some additional costs associated with charging, such as a fee of 30 cents per kWh.
While many guests appreciate having EV charging options available, some have encountered issues. A few reviews note that non-EV cars sometimes occupy the charging bays and there have been instances where chargers were not operational. Additionally, one review mentioned a pile of mulch in front of a charger that remained for several days, indicating occasional maintenance oversight.
Despite these challenges, the presence of EV charging stations at QT Gold Coast is generally seen as a significant plus, enhancing the convenience for guests driving electric vehicles.
QT Gold Coast receives mixed reviews regarding its suitability for families and children. Several guests highlight its family-friendly atmosphere, praising the child-friendly facilities and vibrant, comfortable pool area that children love. The hotel is frequently described as great for family stays, providing a fun and inviting environment with recommended amenities.
However, there are contrasting opinions that suggest some areas may not fully cater to family needs. Some reviews mention that families, particularly larger ones, sometimes find the space inadequate and a few note the absence of certain amenities like a sauna for kids. There is also feedback about the hotel not consistently exuding a family vibe.
Despite these points, the generally positive reviews emphasize the hotel's commitment to accommodating families, making it a favored choice for family trips and get-togethers. The overall tone suggests a welcoming environment for children, even if there is room for improvement in some aspects of family-oriented services.
The QT Gold Coast in Queensland stands out as a commendable choice for business trips and conferences. The hotel is well-suited for business purposes, offering essential business services, such as a business center and conference rooms that facilitate smooth transactions and efficient meetings. Guests have highlighted the helpfulness of the staff, particularly at the front desk, which assists with recommendations for airport transfers and arranging business meetings. An added touch of hospitality is the complimentary drinks, which came as a pleasant surprise to many.
However, there are some drawbacks for business travelers. The ambiance can sometimes be disrupted by other guests in the pool area, impacting the desired level of professionalism for business stays. Additionally, some reviewers noted a lack of five-star service and certain amenities, such as wire reception, which were found wanting.
Nevertheless, for those attending events or conferences in Queensland, QT Gold Coast offers a reliable base, recommended for its supportive staff and functional business facilities.
QT Gold Coast receives consistent praise for its accessible location and clear, visible routes, making navigation straightforward for guests with disabilities. The hotel offers accessible facilities and high security, ensuring a comfortable and secure stay for all visitors. Handicap accessible parking is also available, adding to its convenience. Guests frequently note the staff's friendliness and their helpfulness in managing accessibility needs.
Despite the overall positive feedback, there are some shortcomings. There are mentions of the lack of nearby elevators and inadequate insulation from noise, which may affect the comfort of certain guests. Additionally, it is noted that a wheelchair user may face challenges in entering certain areas. Overall, while QT Gold Coast shows a strong commitment to accessibility, there are a few areas that could benefit from improvement.
The outdoor pool at QT Gold Coast has garnered positive feedback from guests, highlighting its recently renovated and attractive design. Many guests have enjoyed the ambiance and relaxed atmosphere, spending hours by the pool and bar area. The pool's great opening hours and service, such as drinks being brought to loungers, add to the overall pleasant experience. The pool's aesthetics are often described as gorgeous, impressive and beautiful, contributing to guests' satisfaction. The upgraded facilities are appreciated and the pool remains a favorite spot due to its good size and various amenities. However, some guests noted that the pool area could feel crowded at times and mentioned issues with reserved seating. Despite these minor drawbacks, the outdoor pool and surrounding areas offer a relaxing and enjoyable experience for visitors.
QT Gold Coast proves to be an ideal destination for honeymooners and couples seeking a romantic getaway. With an overall great atmosphere and a fantastic vibe that newlyweds will love, the hotel offers a delightful experience tailored to those celebrating their honeymoon. The rooms are well-suited for couples, enhancing the sense of intimacy and romance. Despite some expectations of honeymoon perks not being met, the hotel still stands out as a perfect spot for a special, romantic holiday.
The QT Gold Coast offers a luxurious experience for those seeking an upscale stay near the beach. This stylish hotel is beautifully fitted out, featuring well-appointed rooms and an interior design that is both lovely and sophisticated. Guests frequently describe the accommodations as luxurious, highlighting the luxury bedding, luxurious bathtub and luxurious views. The hotel's calibre is reflected in the design and décor, which are consistently praised for their excellence and attention to detail.
The rooms boast high-end amenities that contribute to the overall luxury feel, ensuring everything needed for a great getaway is readily available. Although some guests mention that room amenities and furniture quality could be updated, the luxury atmosphere is generally maintained. The friendly and attentive staff further enhance the experience, making it a lovely place to celebrate special occasions, such as honeymoons.
However, despite the stunning appearance and luxury amenities, a few guests felt that the hotel only looks good on the outside and didn’t fully meet their expectations of a luxury boutique experience. Issues like waiting for check-in due to heavy crowds and overall room spaciousness were noted.
In summary, QT Gold Coast impresses with its luxurious decor, high-end amenities and stylish atmosphere, offering a memorable stay with a few areas that might benefit from improvement.
Nestled in a prime location, QT Gold Coast offers a superb setting for those seeking a romantic escape. The atmosphere is infused with a romantic vibe that is perfect for couples and honeymooners. The hotel surprises guests with thoughtful touches like romantic cards and bottles of sparkling wine, making special occasions such as anniversaries even more memorable.
The lovely balcony sea views enhance the romantic ambiance, providing an ideal backdrop for intimate moments. Guests commend the great atmosphere that contributes to a fantastic honeymoon experience. The hotel's setting is highly suitable for young couples with no kids and it's close enough to popular spots for a date night on foot.
While some guests suggest adding more intimate activities to enhance the romantic experience, the overall feedback is overwhelmingly positive. The lovely view, charming bar and potential for a romantic dining experience at the hotel's restaurant further add to the allure.
With a romantic feel permeating the rooms and common areas, QT Gold Coast stands out as a perfect getaway for couples seeking a quaint and intimate retreat.
Location Show Map
Location
Breakfast
Diners can enjoy a relaxing atmosphere, sometimes with an ocean view, making breakfast a delightful start to the day. The buffet itself is described as phenomenal and well-presented with a wide variety of foods that cater to different tastes. Items such as pastries and a diverse selection of breakfast foods seem to be guest favorites. The buffet breakfast is also deemed to be great value for money by numerous reviewers.
However, not all feedback is glowing; some guests felt the selection could use more variety, particularly for those staying over longer periods. There were also occasional mentions of the breakfast being overpriced or the buffet being a bit disorganized. Despite these criticisms, the overwhelming consensus is that the breakfast at QT Gold Coast is exceptional and should not be missed.
Dinner
Guests enjoy the diverse options available within the hotel, including pre-dinner drinks at Stingray, cocktails by the pool and impressive room service. The poolside dining, along with the bar and coffee area, adds to the overall appeal. However, there are a few critiques about some dining experiences being overpriced and the buffet dinner not always meeting expectations. In addition, a few logistical issues such as long wait times for dinner and the need to book poolside day beds in advance have been mentioned.
Overall, the food is often described as "fantastic" or "amazing," and the hotel's dining facilities contribute significantly to guests' enjoyable stays. Despite minor criticisms, the general consensus highlights excellent food and service at the restaurants of QT Gold Coast.
Rooms
However, there are notable inconsistencies in room quality and maintenance. While some rooms have been recently renovated and feature modern designs, others appear dated with issues such as stained carpets, outdated bathrooms and malfunctioning amenities. Housekeeping standards also seem to vary with instances of rooms not being thoroughly cleaned and maintenance issues like clogged sinks and peeling paint.
Despite these drawbacks, many guests find the overall experience pleasant due to the comfortable beds, stylish environment and the generally positive atmosphere of the hotel. The stunning views and well-designed newer rooms add to the appeal, though there is a clear need for upgrades and more consistent upkeep across all rooms.
Beds
However, not all feedback was glowing. A few guests mentioned that the beds were overly soft, leading to discomfort and in some cases, the beds were described as lumpy or squeaky. Pillow firmness was a recurring issue with several guests noting that the pillows were either too hard, too big or not comfortable. There were also comments regarding the age and condition of some beds with a small number mentioning that the mattresses were old, too soft or overdue for replacement.
Overall, while a majority of guests enjoyed a comfortable sleeping experience at QT Gold Coast, there were occasional concerns about bed and pillow firmness that could impact the quality of sleep for some visitors.
Cleanliness
However, not all reviews reflect this level of satisfaction. A number of guests report that the rooms and bathrooms were not cleaned satisfactorily with specific complaints about mould, stained carpets and dusty surfaces. Instances of ingrained dirt, grubby marks on walls and leftover hair from previous guests indicate lapses in housekeeping standards. Such comments suggest that while the general impression of the hotel's cleanliness is positive, there are inconsistencies that need addressing, particularly in older or neglected areas in need of deeper cleaning or refurbishment. Overall, QT Gold Coast generally maintains a high standard of cleanliness, but improvements in certain aspects of housekeeping would enhance the overall guest experience.
Staff
Guests consistently noted that all staff members, including those at the pool and housekeeping, were attentive, genuine and willing to go above and beyond to meet guests' needs. The team at the hotel appeared to collectively possess a warm and professional approach that contributed significantly to the guest experience. Special mentions were given to individuals such as Logan, who received five-star praise for his service and Mariano, who was extremely helpful at reception.
There were occasional reports of less satisfactory experiences with certain staff members, describing instances of rudeness or insufficient training at reception. However, these instances seemed to be exceptions rather than the norm. Overall, the recurring theme in the reviews is a remarkable level of friendliness and helpfulness from the hotel's staff, significantly enhancing the stay for many guests. Despite a few negative remarks, the general consensus portrays QT Gold Coast as a place with a standout team contributing greatly to the hotel's positive reputation.
Wi-Fi
Spa
The spa's inviting warmth and size are appreciated, making it a popular relaxation spot, especially in the evenings. The combination of facilities, including the heated outdoor pool and adjacent pool bar, is also praised for maintaining a great atmosphere, even during winter.
However, not all feedback is glowing. Some guests mentioned that the spa's water temperature was barely warm and cited occasions when the spa was not functioning or unclean. A few reviews noted dissatisfaction due to the spa being fully booked or the DaySpa being closed during their stay.
Overall, while there are concerns about maintenance and availability, the spa at QT Gold Coast is mostly celebrated for its luxurious treatments, beautiful design and relaxing environment.
Pool
Beach
The central location not only makes the beach easily accessible but also places guests close to public transportation such as tram and bus stations. It is praised for being within walking distance to key attractions, providing both leisure and convenience. For those who love to relax poolside, the hotel features both warm water and regular temperature pools, complemented by the nearby beach setting.
While some reviews note the occasional windiness at the beach, the overall sentiment remains highly positive, celebrating the great views and the short, convenient walk to the sandy shores.
Parking
EV charging stations
While many guests appreciate having EV charging options available, some have encountered issues. A few reviews note that non-EV cars sometimes occupy the charging bays and there have been instances where chargers were not operational. Additionally, one review mentioned a pile of mulch in front of a charger that remained for several days, indicating occasional maintenance oversight.
Despite these challenges, the presence of EV charging stations at QT Gold Coast is generally seen as a significant plus, enhancing the convenience for guests driving electric vehicles.
Family
However, there are contrasting opinions that suggest some areas may not fully cater to family needs. Some reviews mention that families, particularly larger ones, sometimes find the space inadequate and a few note the absence of certain amenities like a sauna for kids. There is also feedback about the hotel not consistently exuding a family vibe.
Despite these points, the generally positive reviews emphasize the hotel's commitment to accommodating families, making it a favored choice for family trips and get-togethers. The overall tone suggests a welcoming environment for children, even if there is room for improvement in some aspects of family-oriented services.
Business
However, there are some drawbacks for business travelers. The ambiance can sometimes be disrupted by other guests in the pool area, impacting the desired level of professionalism for business stays. Additionally, some reviewers noted a lack of five-star service and certain amenities, such as wire reception, which were found wanting.
Nevertheless, for those attending events or conferences in Queensland, QT Gold Coast offers a reliable base, recommended for its supportive staff and functional business facilities.
Accessible
Despite the overall positive feedback, there are some shortcomings. There are mentions of the lack of nearby elevators and inadequate insulation from noise, which may affect the comfort of certain guests. Additionally, it is noted that a wheelchair user may face challenges in entering certain areas. Overall, while QT Gold Coast shows a strong commitment to accessibility, there are a few areas that could benefit from improvement.
Outdoor Pool
Honeymoon
Luxury
The rooms boast high-end amenities that contribute to the overall luxury feel, ensuring everything needed for a great getaway is readily available. Although some guests mention that room amenities and furniture quality could be updated, the luxury atmosphere is generally maintained. The friendly and attentive staff further enhance the experience, making it a lovely place to celebrate special occasions, such as honeymoons.
However, despite the stunning appearance and luxury amenities, a few guests felt that the hotel only looks good on the outside and didn’t fully meet their expectations of a luxury boutique experience. Issues like waiting for check-in due to heavy crowds and overall room spaciousness were noted.
In summary, QT Gold Coast impresses with its luxurious decor, high-end amenities and stylish atmosphere, offering a memorable stay with a few areas that might benefit from improvement.
Romantic
The lovely balcony sea views enhance the romantic ambiance, providing an ideal backdrop for intimate moments. Guests commend the great atmosphere that contributes to a fantastic honeymoon experience. The hotel's setting is highly suitable for young couples with no kids and it's close enough to popular spots for a date night on foot.
While some guests suggest adding more intimate activities to enhance the romantic experience, the overall feedback is overwhelmingly positive. The lovely view, charming bar and potential for a romantic dining experience at the hotel's restaurant further add to the allure.
With a romantic feel permeating the rooms and common areas, QT Gold Coast stands out as a perfect getaway for couples seeking a quaint and intimate retreat.
Yes, QT Gold Coast has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at QT Gold Coast.
No, QT Gold Coast doesn't allow dogs.
Yes, parking facilities are available at QT Gold Coast.
Yes, QT Gold Coast has a gym.
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