Pullman Cairns International is a highly recommended hotel located in a fantastic location, making it convenient for guests to explore the city. The hotel's water views from the rooms are stunning and the proximity to the town centre, esplanade, marina, reef terminal, shops, night markets, woolies, the casino and restaurants is a big plus. The breakfast buffet is generally good with plenty of options to choose from, although some guests found it to be limited in vegan options or stale, bland and dry. The rooms are spacious, clean and comfortable, although some guests found them to be a bit dated and in need of a refresh. The hotel is exceptionally clean and beautiful with attentive staff keeping the rooms tidy. The staff are friendly, professional and go above and beyond to ensure guests have an enjoyable stay. The pool area has mixed reviews with some guests praising its size and comfort, while others suggest it needs maintenance. The hotel is family-friendly with spacious rooms accommodating families of different sizes. The beds are very comfortable with high-quality pillows. The hotel is an exceptional five-star property with beautiful facilities and services highly recommended by guests. The outdoor pool is convenient and lovely, although some guests commented on the lack of shaded areas and the pool needing some TLC. The hotel is luxurious and aesthetically pleasing with a magnificent lobby and entry setting the tone for a classy and indulgent stay. Overall, guests had a fantastic time and absolutely loved their stay at Pullman Cairns International.
Overall, Pullman Reef Hotel Casino in Cairns is an exceptional choice for those seeking a luxurious and convenient stay. The hotel's location is prime with easy access to a variety of amenities and excellent customer service provided by friendly and efficient staff. The rooms are spacious, comfortable and well maintained with great views from balconies. Guests mostly enjoyed the breakfast options with some minor issues reported. The casino is a great perk for those who are interested in gambling and the pool area is well-maintained with a rooftop pool and heated spa tub. The bed options and linen are great with guests applauding the exceedingly comfortable mattresses. The hotel provides a truly luxurious and pampering experience for honeymooners with a complimentary bottle of champagne on arrival and regular check-ins throughout their stay. While some guests pointed out minor issues with cleanliness and minor drawbacks such as the absence of a mini-bar, they can't say enough positive things about the Pullman Reef Hotel Casino's facilities and services.
The Hilton Cairns is a highly recommended hotel for travelers looking for a central and convenient location in Cairns. The hotel boasts picturesque views overlooking the esplanade and marina and is within walking distance to numerous bars, cafes, restaurants and the night markets. The Great Barrier Reef gateway is also conveniently located nearby, making it the perfect location for those looking to embark on reef tours or cruises. The hotel's breakfast buffet is praised for its variety, quality and gluten-free options with many guests specifically mentioning that it was the best breakfast they'd had in a long time. The staff at Hilton Cairns receive high praise from guests with many reviews mentioning their friendliness and willingness to help. The hotel's pool and spa area is outstanding, beautiful and lovely with great poolside service, making it a great leisure area for families and older guests. The hotel's beds are comfortable and cozy, providing a pleasant and relaxing experience in the rooms with great views. Despite some minor issues with parking and room cleanliness, the overall consensus is that the Hilton Cairns is a clean and convenient choice for your stay in the city, offering exceptional value and could be the perfect base for your Australian adventure.
The Alivio Hotel Cairns is a fantastic choice for travelers looking for a clean, peaceful and central location with great views and value for money. The hotel is conveniently situated close to the town center, food shops and many of Cairns' attractions with tours even picking up from the hotel. The rooms are spacious, tidy and come equipped with the necessary amenities, including full-size fridges, mini kitchens and smart TVs. The hotel's staff are exceptionally friendly, helpful and accommodating, going above and beyond to ensure guests have a pleasant and worry-free stay. The hotel's wifi is generally great, although some guests had issues with slow speeds and poor signal. The hotel's pool area is beautiful, clean and well-maintained with guests appreciating the hot tub and communal BBQ area. If you're driving, Alivio Hotel Cairns offers ample free and secure parking options. Overall, guests raved about the hotel's cleanliness, comfort and exceptional customer service making it a great choice for your next stay in Cairns.
DoubleTree by Hilton Cairns receives high regard for its prime location, nestled on the Esplanade and close to an array of attractions, dining options and shops. Guests cherish the balance of convenience and tranquility it offers with stunning ocean views and easy access to Cairns' vibrant scene enhancing their overall experience. The hotel's tropical atmosphere, well-maintained facilities and amicable staff further contribute positively to their stay.
The breakfast experience at the hotel is largely praised for its extensive buffet options, featuring both hot and cold selections, fresh fruits and custom barista-made coffee. Guests appreciate the inclusion of breakfast in their stay, although some suggest room for improvement in variety and temperature of food. Dinner offerings receive mixed reviews; while The Vine Room is favored for its cocktails and live music, the overall dining experience could benefit from more variety and better room service, especially given the limited restaurant hours.
Guest rooms are generally viewed favorably for their spaciousness, cleanliness and modern amenities with many enjoying ocean and Esplanade views. Nonetheless, some rooms feel cramped or exhibit minor issues such as outdated furnishings and musty smells. Despite these sporadic concerns, most guests find the accommodations comfortable and pleasant. In terms of cleanliness, the hotel earns commendations for tidy and airy rooms, although certain areas like bathrooms and hallways could use more meticulous attention.
The hotel's staff is celebrated for their exceptional friendliness and professionalism, significantly enhancing the guest experience. The reception, housekeeping and bar staff are particularly noted for their helpfulness and dedication, despite occasional slow service or coordination issues.
Internet services at the hotel receive mixed feedback with some guests finding the free wifi satisfactory, especially for Hilton Honors members, while others experience slow and unreliable connections. The gym is well-equipped and clean, though access issues with the swipe card are noted.
The pool is another highlight, appreciated for its relaxing ambiance and cleanliness, though it could benefit from updates and better maintenance. Similarly, the parking situation is generally convenient and secure, despite some challenges for larger vehicles and additional costs.
DoubleTree by Hilton Cairns also caters well to families, offering friendly service, child-friendly amenities like pools with toys and convenient accommodation options. While minor issues such as small bathrooms and elevator problems are noted, the overall experience remains positive, making it a suitable choice for family vacations.
Lastly, the beds receive mixed responses with many guests praising their comfort, while others encounter issues with firmness or musty odors. The pillows also draw mixed reactions, reflecting personal preferences. Overall, DoubleTree by Hilton Cairns stands out for its exceptional location, friendly staff and enjoyable amenities, making it a preferred choice for both leisure and family travelers.
The Cairns Sheridan Hotel is a great choice for travelers looking for a comfortable and convenient stay in Cairns. The hotel's location is particularly convenient for those with early morning flights and it is within walking distance to shopping centers, supermarkets, bars, restaurants and local shops. The rooms are spacious, clean and well-maintained with comfortable beds and fantastic showers and baths. The staff is friendly, accommodating and always eager to help. The hotel's outdoor pool is a lovely addition to the stay, although some guests found it a bit small. While the breakfast received mixed reviews, it is sufficient for most guests' needs. Overall, the Cairns Sheridan Hotel is a great option for travelers seeking comfort, convenience and excellent customer service at a fair price.
The Atherton Hinterland Motel, situated in the heart of Atherton, stands out as an exceptional choice for travelers seeking a blend of accessibility and tranquility. Its central location provides easy access to the town's main attractions, hospital, and stunning Atherton Tablelands, all while maintaining a peaceful and relaxing environment. The backdrop of lush rainforest adds to the picturesque setting, enhancing the guest experience.
Visitors consistently praise the motel for its high cleanliness standards and comfort. Rooms are described as spacious, well-equipped, and nestled amidst beautiful gardens, ensuring a serene stay. While some accommodations may appear slightly dated, they remain well-maintained, with many newly renovated options available. Essential amenities like air conditioning, fridges, and microwaves cater to both short and long stays. Despite minor issues like a musty smell or occasional noise, the overall experience remains positive, characterized by a cozy atmosphere and high-quality service.
The staff at Atherton Hinterland Motel are frequently lauded for their warmth, friendliness, and professionalism. They go above and beyond to accommodate guest needs, leaving thoughtful touches such as Easter eggs during special occasions and addressing requests with care. This level of service contributes significantly to the welcoming environment that guests appreciate.
Parking is another convenience offered, with each room having its own undercover space directly outside, making access straightforward and hassle-free. While busy periods may present minor maneuvering challenges, the ease and accessibility generally enhance the guest experience.
Additionally, the motel receives consistent praise for its comfortable beds, featuring quality pillows and fresh bedding that ensure restful nights for visitors. The combination of these factors—convenience, comfort, and exceptional staff—solidifies Atherton Hinterland Motel as an excellent choice for those seeking a clean and cozy stay in a strategically situated location.
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