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Summary of reviewsQuality Hotel 11 & Eriksbergshallen in Gothenburg holds a charming waterfront location in Eriksberg with stunning views of the Göta River and Älvsborg Bridge. The serene environment, combined with easy access to public transportation including ferry and bus services, makes it a favored spot among both leisure and business travelers. The historical building's added allure and its rooftop bar with magnificent river views significantly enhance the guest experience.
Guests overwhelmingly praise the hotel's extensive and varied breakfast buffet, describing it as delicious and accommodating to different dietary needs, such as vegan and gluten-free options. The friendly and attentive staff contribute to a pleasant dining environment, though occasional crowding and wait times are noted during peak periods.
Dinner in the hotel's restaurant receives a mix of reviews with many guests appreciating the quality and taste of the food, attentive service and cozy atmosphere. Despite some criticisms, particularly regarding the size of portions and occasional unavailability, the overall dining experience remains positive.
Rooms at Quality Hotel 11 & Eriksbergshallen are spacious, offering beautiful river views, though many guests have pointed out signs of wear and tear and occasional cleanliness issues. Temperature control and functional amenities such as kettles and mini-fridges have also been flagged. Despite these drawbacks, the ambience remains cozy and quiet, benefiting from good soundproofing.
Cleanliness across the hotel presents a mixed picture. While many guests find the rooms and public areas clean and well-maintained, others have noted inconsistencies and areas requiring more thorough cleaning.
The hotel staff are a significant asset, often lauded for their friendliness, helpfulness and overall professionalism. The welcoming environment created by the staff frequently results in a positive staying experience.
The WiFi service is generally reliable and effective, though occasional slow speeds and interruptions have been mentioned. The gym is appreciated for its facilities and accessibility, despite room for improvements in equipment and amenities.
The rooftop pool and jacuzzi offer a delightful experience, particularly valued for their fantastic views, although the small size and maintenance needs of the pool are noted as drawbacks.
Families find the hotel particularly accommodating with spacious family rooms and a variety of activities including games and a cinema, creating an enjoyable environment for children.
Guests have varied experiences with the beds; while many find them comfortable, there are complaints about softness and issues with stability and comfort, especially regarding the sofa beds.
The hotel’s four-star rating receives mixed feedback. Although many value the comfortable rooms, great amenities and diverse breakfast buffet, others feel the hotel falls short of four-star standards due to signs of wear and cleanliness concerns.
Overall, Quality Hotel 11 & Eriksbergshallen is a well-regarded choice due to its serene location, scenic views, excellent breakfast offerings and friendly staff, despite needing improvements in room upkeep and consistency in cleanliness. Show more
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Categories
Family Friendly Hotel
This hotel offers families a comfortable stay with convenient access to Gothenburg's attractions. The hotel's location and amenities cater to families.
Dog Friendly Hotel
Quality Hotel 11 & Eriksbergshallen is a pet-friendly hotel in Gothenburg. It provides a comfortable stay with necessary amenities for guests and their pets.
Business Hotel
Quality Hotel 11 offers extensive conference facilities and meeting rooms suitable for various business events. The adjacent Eriksbergshallen provides a large event space, making it ideal for exhibitions and larger gatherings.
Accessible Hotel
This hotel offers wheelchair accessibility throughout its grounds and provides rooms and facilities specifically for disabled guests. It includes dedicated toilets and bathrooms for disabled individuals, along with accessible parking.
Hotel with Gym
Quality Hotel 11 is listed as a hotel that includes a fitness center among its amenities, providing guests with on-site exercise options.
4-Star Hotel
Quality Hotel 11 & Eriksbergshallen is located on the Eriksberg waterfront in Gothenburg. It offers modern rooms and event facilities. Its location and amenities make it suitable for both leisure and business travelers.
Hotel for Honeymoon
Romantic Hotel
Room Types
Standard Double or Twin RoomModern and stylish room with satellite TV, desk and seating area.
Superior Double or Twin RoomThis modern room features more space and a balcony, satellite TV.
Family RoomModern and stylish room with satellite TV and seating area.
Includes a pullout wall fixed bunkbeds or one bedsofa.
Standard Double RoomThis double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Deluxe Twin RoomThe unit has 1 bed.
Guest Reviews
7.7
Good
Location
Quality Hotel 11 & Eriksbergshallen boasts an impressive location by the waterfront in Eriksberg, offering beautiful views of the Göta River and Älvsborg Bridge. Guests highly appreciate the peaceful environment and the close proximity to numerous cafes, restaurants and walking trails. The riverside setting allows for scenic walks and easy access to public transport, which includes a ferry ride and frequent bus services to central Gothenburg.
The hotel is praised for its excellent connections to the city with the ferry terminal and bus stops just a short walk away. This makes it convenient for guests to explore Gothenburg's attractions while staying in a tranquil area away from the city's hustle and bustle. Many reviews highlight the convenience of having a boat service right outside the hotel, providing a unique and enjoyable way to reach the city center.
The location is also noted for its functionality, being close to trade halls, making it a practical choice for business travelers. The historic building adds to the charm and the rooftop bar offers magnificent views, adding to the hotel's appeal.
Overall, the combination of an excellent location, convenient public transport links and serene waterfront views make Quality Hotel 11 & Eriksbergshallen a well-loved choice for both leisure and business travelers seeking a balance between tranquility and accessibility in Gothenburg.
Breakfast
Guest reviews at Quality Hotel 11 & Eriksbergshallen overwhelmingly praise the breakfast. The majority highlight the extensive, varied and delicious nature of the breakfast buffet with many describing it as excellent, outstanding and amazing. Guests appreciated the wide selection of fresh foods, which include numerous options catering to different dietary needs such as vegan and gluten-free choices. Many found the breakfast to be abundant and filling with some labeling it the best they’ve ever had.
The breakfast setting is often described as pleasant with special mentions of nice dining rooms and attentive, friendly staff. However, a few guests mentioned that the breakfast area can get quite crowded and chaotic at peak times, resulting in occasional waits for certain items to be replenished. Despite these few drawbacks, the consensus is that the breakfast experience at Quality Hotel 11 & Eriksbergshallen significantly enhances the overall stay, offering a rich and delicious start to the day.
Dinner
Quality Hotel 11 & Eriksbergshallen offers a mixed dining experience with many guests appreciating the quality and taste of the food. The restaurant is noted for its delicious meals with standout reviews highlighting a scrumptious hamburger and perfectly cooked dishes. A frequent observation is the friendly and courteous staff who contribute to a pleasant dining atmosphere. The restaurant ensures customer satisfaction with a good selection of food and a cozy ambiance, making it a popular choice for evening meals.
However, some criticisms include slightly disappointing mussels and small servings of fish and salad. There have also been instances when guests faced inconvenience due to the restaurant being closed or under construction. Noise levels in the bistro and during breakfast due to high acoustics were also mentioned as a minor drawback.
Breakfast receives mixed reviews; while many guests find it delicious, satisfactory and offering everything one could wish for, others feel it falls below expectations with mentions of crowding and food being cleared away early. Some guests have suggested that ordering breakfast from the menu could improve the experience.
Overall, the hotel’s restaurant is praised for its delicious food, cozy atmosphere and friendly staff, despite a few critiques and occasional disruptions.
Rooms
Quality Hotel 11 & Eriksbergshallen offers spacious rooms that are generally appreciated for their size and comfortable beds. Many guests have enjoyed large, airy rooms with beautiful views of the river and city, often complemented by balconies. Despite the roominess, the hotel shows signs of wear and tear. Numerous reviews highlight the outdated and somewhat tired appearance of the rooms, describing worn-out floors and furniture that could benefit from renovation. Cleanliness has been a recurrent issue with some guests finding their rooms not as clean as expected upon check-in and others noting specific issues like dusty surfaces and dirty bathrooms.
The temperature control in the rooms also appears problematic with various reports of rooms being too hot or too cold. Additionally, the lighting and ventilation systems have posed challenges for some guests and amenities like kettles, mini-fridges and air conditioning sometimes did not function optimally. Despite these drawbacks, the overall atmosphere remains positive with cozy, quiet rooms and soundproofing that ensures a peaceful stay.
The hotel’s location is also frequently praised, providing quiet surroundings and convenient access to nearby restaurants. Guests have had mixed experiences with housekeeping and check-in processes, but friendly staff and a welcoming environment compensate for some of these operational hiccups. Overall, while the hotel may need updates and more consistent cleaning practices, it still offers a comfortable base with ample space and pleasing views.
Beds
At Quality Hotel 11 & Eriksbergshallen, guests had a varied experience with the beds. Many found the beds comfortable, cozy and meeting standard expectations, often complimenting the comfortable bedding and the general cleanliness of the bed linens. Some guests appreciated the family bunk beds and spacious rooms with well-kept beds.
However, several visitors mentioned that the beds were too soft, sometimes leading to discomfort and back pain. Issues with bed stability and creaking were noted and a few beds were described as broken or worn out. Some guests reported that double beds were narrow and inconvenient for two people. The sofabeds were frequently mentioned as being uncomfortable and not freshly made.
In summary, while the quality of beds at the hotel was generally acceptable and often commended, there were significant mentions of softness, insufficient stability and the need for more pillows and better maintenance for some of the bedding options.
Cleanliness
Quality Hotel 11 & Eriksbergshallen offers clean rooms according to several guest reviews. Many guests mentioned the hotel's clean and tidy rooms, highlighting well-kept beds and attentive cleaning staff who ensure regular cleaning. The hotel itself was often described as clean and fresh with some areas appearing neat. Cleanliness in the lobby and public spaces received positive comments from some reviewers, indicating that guests appreciate these areas being tidy.
However, the cleanliness is inconsistent with several guests pointing out that the rooms were not properly cleaned during their stays. Issues mentioned include dirty floors, carpets with stains, dusty surfaces, ingrained dirt and specific areas like the bathroom requiring more thorough cleaning. Some guests reported that the hotel is starting to show signs of wear and several reviews indicated that the hotel and certain facilities, such as elevators and stairwells, could benefit from refurbishment and more frequent cleaning. Complaints about poorly washed plates, dirty dishes left during breakfast and the overall cleanliness of public areas suggest that the hotel's hygiene standards could be improved.
Staff
The staff at Quality Hotel 11 & Eriksbergshallen are generally praised for their friendliness, helpfulness and attentiveness. Guests have described the employees as very welcoming, courteous and efficient in their service. The reception staff often receive accolades for being particularly friendly and accommodating, effectively managing check-ins and check-outs even during busy times. Many guests felt comfortable and well-served due to the staff's pleasant demeanor and eagerness to assist.
However, there were occasional complaints about understaffing, especially during events or peak times, leading to delays and less attentive service in some areas such as room cleaning and breakfast service. Despite this, the positive experiences with the staff overwhelmingly overshadow these concerns.
Overall, the warmth and professionalism of the staff contribute significantly to the quality of the guest experience, making the hotel a generally well-regarded choice for visitors.
Wi-Fi
The WiFi at Quality Hotel 11 & Eriksbergshallen generally receives positive feedback from guests. Many have noted that it is good, effective and provides satisfactory service throughout the hotel. The connection is reliable and allows for smooth use, which contributes to a comfortable stay. The WiFi is complimentary, adding to the convenience for guests who require internet access for work or leisure. However, there are occasional mentions of the WiFi being slow or experiencing interruptions and some guests highlighted a lack of initial information about the WiFi service. Overall, the WiFi at the hotel meets the needs of most guests efficiently.
Gym
Quality Hotel 11 & Eriksbergshallen boasts a gym that's generally appreciated by guests for its good facilities and accessibility, particularly being situated conveniently on the top floor. The gym is described as well-maintained, well-equipped and appreciated by all age groups. However, feedback highlights a few areas needing improvement, such as temperature control in the showers and the availability of basic items like towels and water cups. Furthermore, some guests pointed out the need for additional simple equipment like dumbbells and skipping ropes. Despite these shortcomings, many found the gym to be a valuable amenity that enhanced their stay.
Pool
The pool facilities at Quality Hotel 11 & Eriksbergshallen have received mixed feedback from guests. The hotel's rooftop pool and jacuzzi have been praised for their fantastic views and the lovely experience they provide, especially in the cold weather. The temperature of the water in both the pool and gym has generally met guests' expectations with some noting it was very hot—a feature enjoyed by many, including families with children.
However, the size of the pool has been considered small by a number of guests, which may affect the overall experience, especially when occupied by teenagers. Additionally, there were mentions of the pool lacking regular maintenance and being under renovation, which impacted some visitors' stays. Despite these issues, the accessible rooftop terrace and heated outdoor pool remain highlights for many, offering a great spot to relax and enjoy being by the water.
Family
Quality Hotel 11 & Eriksbergshallen proves to be an excellent choice for families, offering a variety of activities for children within a welcoming and family-friendly atmosphere. The family rooms are highlighted as spacious and suitable for larger families, comfortably accommodating up to five individuals. Additionally, the views from these rooms are remarked as great, enhancing the overall pleasant stay.
The hotel goes the extra mile to ensure that there are enough activities to keep children entertained. With the availability of games like shuffleboard and ping pong in the common areas, as well as a cinema and popcorn for all, the younger guests are far from bored. These features were particularly appreciated by families traveling with teens and younger children alike.
Moreover, the inclusion of playground equipment and nearby trails provides options for outdoor activities. The hotel staff's approach to treating children as valued guests rather than nuisances adds to the positive experience, solidifying the hotel’s reputation as a family-friendly establishment.
While the extra sofa bed's comfort received some criticism, this was an outlier in an otherwise extremely pleasant stay, marked by a variety of engaging activities and thoughtful amenities for families.
4 Star
Quality Hotel 11 & Eriksbergshallen receives mixed reviews regarding its four-star rating. Many guests highlight the hotel's positive aspects, such as its comfortable and clean rooms, great amenities and a very diverse breakfast buffet. The service has also been positively mentioned with some guests noting that it felt very much on par with a four-star level. Additionally, the hotel's location is noted to be convenient.
However, several guests express disappointment, arguing that the hotel does not meet their expectations for a four-star property. Some describe the hotel as looking worn out and not deserving of its star rating with concerns raised about cleanliness and overall value. Despite the varied opinions, the hotel's breakfast and beds consistently receive praise and some guests have compared the breakfast selection favorably to what might be found in five-star establishments. Overall, while there are commendable elements, the consensus is divided on whether the hotel truly merits its four-star rating.
Business
Quality Hotel 11 & Eriksbergshallen is particularly well-regarded among business travelers. Notable for its proximity to a trade hall and conference center, the hotel provides an ideal venue for various corporate events, meetings and presentations. The rooms are generously sized, making them suitable for professional use such as presentations and business stays.
The location is both central and tranquil, ensuring easy access for attendees and offering a conducive environment for business activities. The accommodation options are easily accessible and conveniently located, enhancing the overall experience for business travelers.
Despite an overall positive reception, some guests felt the venue had a hostel-like atmosphere and noted that the business service could use some improvement. Nonetheless, the hotel offers reliable Wi-Fi and well-equipped business facilities, making it effectively functional for business purposes. Well-staffed and providing good service, this hotel remains a strong choice for professional travelers seeking convenience and adequacy in their business engagements.
Accessible
Quality Hotel 11 & Eriksbergshallen offers good accessibility options, including accessible areas and a wheelchair-friendly design. The hotel provides convenient parking options with available spots near the hotel, making it easier for guests with disabilities. Additionally, guests find the hotel accessible by bus from the city center, demonstrating its effort to cater to various needs.
The pool and spa areas are designed with accessibility in mind, although some guests with mobility impairments may still find it challenging to use the spa facilities. The hotel also extends support for allergy-friendly alternatives, showing a commitment to a broad range of guest needs. However, some areas, such as the elevators, could benefit from better cleanliness and guests have noted that certain areas can be a bit dark. Despite these minor drawbacks, Quality Hotel 11 & Eriksbergshallen maintains a generally positive reputation for catering to guests with disabilities.
Dog Friendly
Quality Hotel 11 & Eriksbergshallen is a dog-friendly accommodation that allows guests to bring their pets along, which many visitors appreciate. Dogs are welcome at the hotel and it is noted positively by many guests. Several reviews mention that it was fantastic to have a dog with them and describe the hotel as dog-friendly. A small fee is required for bringing a dog, but guests appreciate that their pets are accepted.
However, some areas could use improvement. There is no designated pet area and at times, issues like poor ventilation and uncomfortable heat affected their dogs. Despite these minor setbacks, the acceptance of dogs and their welcome presence at the hotel make it a favorable choice for pet owners.
No, Quality Hotel 11 & Eriksbergshallen doesn't have any pool.
No, a spa isn't available at Quality Hotel 11 & Eriksbergshallen.
Yes, Quality Hotel 11 & Eriksbergshallen welcomes dogs.
No, parking facilities aren't available at Quality Hotel 11 & Eriksbergshallen.
Yes, Quality Hotel 11 & Eriksbergshallen has a gym.