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Accessible Hotels Taking Steps Towards Sustainability in Grande Ravine
42 HOTELS IN AND AROUND GRANDE RAVINERanking can be influenced by the commissions we receive.20 hotels nearby!
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Summary of reviews
The Iloha Seaview Hotel is a great choice for those looking for a tranquil and green environment with easy access to the nearby coastline. Many reviewers have praised the hotel's must-try breakfast and delicious meals, particularly during the Creole evening. Overall, guests have found the bungalows to be spacious and well-equipped with excellent bedding and thoughtful decor. While there have been some cleanliness issues, the hotel's garden is well-maintained and the staff are consistently praised for their professionalism, friendliness and attentiveness. The pool area is another major highlight with guests appreciating the two beautiful and well-maintained outdoor pools. Families in particular can enjoy the hotel's welcoming atmosphere and great amenities for children. Despite some minor setbacks such as Wi-Fi connectivity issues and occasional complaints about the number of children in the pools, the Iloha Seaview Hotel is known for its excellent customer service and exceptional value for money.
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Sustainability Journey
Accessible
Spa
$
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Summary of reviews
The Akoya Hotel & Spa is a luxurious five-star hotel that offers exceptional facilities and services. The hotel's location is its most impressive feature with stunning views of the lagoon and ocean. Guests rave about the breakfast, which is described as exceptional, delicious and varied. The dinner experience is a mixed bag with some guests finding the menu lacking in originality and variety, while others praise the quality and gastronomic value of the restaurant. The rooms are spacious and comfortable with well-equipped amenities and great sea or lagoon views. The cleanliness of the hotel is excellent and the staff is friendly, accommodating and professional. The spa and pool areas are highlights for many guests with the spa area and massages getting high marks and the infinity pool offering breathtaking views of the ocean. The hotel is situated right in front of a beautiful and calm beach, offering a perfect beach getaway. Despite some minor issues, most guests find the hotel to be excellent value for money for a five-star establishment, providing guests with a truly deluxe experience.
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Sustainability Journey
Accessible
Luxury
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Summary of reviews
Santa Apolonia receives overwhelmingly positive reviews for its prime location, which guests appreciate for its proximity to the beach, city center and a variety of amenities such as shops, restaurants and local attractions. Situated in the heart of Saint Leu, the residence offers easy access to everything necessary for a convenient stay. Guests enjoy exploring the area on foot, especially given its ideal position for seaside activities, shopping and dining.
The accommodations are frequently praised for being modern, clean and beautifully decorated. Many visitors highlight the stylish decor, spaciousness, comfort and functionality of the apartments, which are well-equipped with modern conveniences such as dishwashers, washing machines and high-quality furniture. The stunning ocean views from some apartments enhance the serene environment, creating a home-away-from-home feel. Guests note the convenience of amenities like parking and a heated pool, which contribute to a relaxing vacation experience.
The cleanliness of Santa Apolonia is another major plus with most guests commending the high hygiene standards maintained throughout the residence. While a few minor issues are occasionally mentioned, such as dusty floors or a dirty pool, the overall sentiment is that the property is impeccably clean and well-maintained.
The staff at Santa Apolonia are consistently praised for their warm and professional service. The reception team, in particular, stands out for their helpfulness, efficiency and friendly demeanor, enhancing the welcoming atmosphere. Though there are rare instances of unprofessional behavior, the majority of feedback underscores the staff's dedication to providing a pleasant and memorable stay.
The breakfast service receives mixed reviews with many guests appreciating the convenience of having breakfast delivered directly to their rooms. Positive comments include the quality and completeness of the offerings, though some guests feel the price is too high and the variety insufficient. Similarly, while the dinner options benefit from the residence's proximity to local restaurants, the lack of an in-house dining facility is viewed as a missed opportunity by some guests.
Santa Apolonia enjoys a highly enviable location right next to the beach, which many guests find ideal for a picturesque and convenient holiday. The close proximity to St Leu beach and quick access to other coastal attractions make it an appealing choice for beach lovers.
Parking options, though a mixed bag, are nonetheless seen as essential. While secure and available parking is praised, the additional costs and occasional difficulty in finding a spot are noted drawbacks.
The pool receives high marks for its cleanliness, pleasant atmosphere and modern design with the heated aspect being particularly appreciated. However, it can sometimes become overcrowded, especially during peak times.
Lastly, the beds in the studios and apartments garner mixed reviews with many guests finding the bedding comfortable but others pointing out issues with sofa beds, which are often deemed uncomfortable and noisy.
In summary, Santa Apolonia shines with its excellent location, well-appointed accommodations, high cleanliness standards and attentive staff. While there are areas for improvement, particularly concerning breakfast variety, bed comfort and parking, the overall experience is highly positive, making it a recommended choice for a relaxing and enjoyable stay in Saint Leu.
The accommodations are frequently praised for being modern, clean and beautifully decorated. Many visitors highlight the stylish decor, spaciousness, comfort and functionality of the apartments, which are well-equipped with modern conveniences such as dishwashers, washing machines and high-quality furniture. The stunning ocean views from some apartments enhance the serene environment, creating a home-away-from-home feel. Guests note the convenience of amenities like parking and a heated pool, which contribute to a relaxing vacation experience.
The cleanliness of Santa Apolonia is another major plus with most guests commending the high hygiene standards maintained throughout the residence. While a few minor issues are occasionally mentioned, such as dusty floors or a dirty pool, the overall sentiment is that the property is impeccably clean and well-maintained.
The staff at Santa Apolonia are consistently praised for their warm and professional service. The reception team, in particular, stands out for their helpfulness, efficiency and friendly demeanor, enhancing the welcoming atmosphere. Though there are rare instances of unprofessional behavior, the majority of feedback underscores the staff's dedication to providing a pleasant and memorable stay.
The breakfast service receives mixed reviews with many guests appreciating the convenience of having breakfast delivered directly to their rooms. Positive comments include the quality and completeness of the offerings, though some guests feel the price is too high and the variety insufficient. Similarly, while the dinner options benefit from the residence's proximity to local restaurants, the lack of an in-house dining facility is viewed as a missed opportunity by some guests.
Santa Apolonia enjoys a highly enviable location right next to the beach, which many guests find ideal for a picturesque and convenient holiday. The close proximity to St Leu beach and quick access to other coastal attractions make it an appealing choice for beach lovers.
Parking options, though a mixed bag, are nonetheless seen as essential. While secure and available parking is praised, the additional costs and occasional difficulty in finding a spot are noted drawbacks.
The pool receives high marks for its cleanliness, pleasant atmosphere and modern design with the heated aspect being particularly appreciated. However, it can sometimes become overcrowded, especially during peak times.
Lastly, the beds in the studios and apartments garner mixed reviews with many guests finding the bedding comfortable but others pointing out issues with sofa beds, which are often deemed uncomfortable and noisy.
In summary, Santa Apolonia shines with its excellent location, well-appointed accommodations, high cleanliness standards and attentive staff. While there are areas for improvement, particularly concerning breakfast variety, bed comfort and parking, the overall experience is highly positive, making it a recommended choice for a relaxing and enjoyable stay in Saint Leu.
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Accessible
Sustainability Journey
Beach
From $89
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Summary of reviews
Hôtel les Bougainvilliers offers an outstanding experience marked by its superb location, excellent amenities, and warm hospitality. Situated just a short walk from some of La Réunion's most beautiful beaches, including the serene Hermitage Beach, the hotel provides an idyllic setting for beach lovers. Its location allows guests to enjoy the tranquility of a residential neighborhood while being conveniently close to shops and restaurants, enabling a genuine island experience without the need for transportation.
Guests consistently praise the hotel for its hearty and satisfying breakfast offerings, which offer a substantial start to the day. The practical kitchenette and well-equipped kitchen facilities further enhance the convenience for meal preparation. The rooms, while cozy and compact, are tastefully decorated with quality bedding and air conditioning, offering comfort and superb views. Cleanliness is a notable trademark of the hotel, with both rooms and communal areas being meticulously maintained and well-soundproofed, ensuring a peaceful environment for relaxation.
The hotel's staff stands out for their exceptional friendliness and attentiveness. Their warm hospitality contributes to a family-friendly atmosphere that visitors deeply appreciate. The staff's willingness to assist and engage with guests creates a sense of community, enhancing the overall experience.
The inviting pool area is another highlight, consistently recognized for its cleanliness and heated water, perfect for enjoyment during cooler months. Coupled with the pleasant outdoor space and shared kitchen, it provides a delightful spot to unwind.
Hôtel les Bougainvilliers offers a family-friendly and charming environment close to the island’s paradisiacal beaches, making it a perfect destination for a relaxing getaway. Its commitment to cleanliness, convenient features, and exceptional service ensures a memorable and comfortable stay for all guests, whether for a family vacation or a peaceful retreat.
Guests consistently praise the hotel for its hearty and satisfying breakfast offerings, which offer a substantial start to the day. The practical kitchenette and well-equipped kitchen facilities further enhance the convenience for meal preparation. The rooms, while cozy and compact, are tastefully decorated with quality bedding and air conditioning, offering comfort and superb views. Cleanliness is a notable trademark of the hotel, with both rooms and communal areas being meticulously maintained and well-soundproofed, ensuring a peaceful environment for relaxation.
The hotel's staff stands out for their exceptional friendliness and attentiveness. Their warm hospitality contributes to a family-friendly atmosphere that visitors deeply appreciate. The staff's willingness to assist and engage with guests creates a sense of community, enhancing the overall experience.
The inviting pool area is another highlight, consistently recognized for its cleanliness and heated water, perfect for enjoyment during cooler months. Coupled with the pleasant outdoor space and shared kitchen, it provides a delightful spot to unwind.
Hôtel les Bougainvilliers offers a family-friendly and charming environment close to the island’s paradisiacal beaches, making it a perfect destination for a relaxing getaway. Its commitment to cleanliness, convenient features, and exceptional service ensures a memorable and comfortable stay for all guests, whether for a family vacation or a peaceful retreat.
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Sustainability Journey
Accessible
Beach
$
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Summary of reviews
Hôtel Exsel Ermitage is consistently praised for its prime location near the heart of St. Gilles/Hermitage, offering easy access to stunning beaches and essential amenities. Guests find the charming setting, complete with a beautifully designed pool and welcoming bar, perfect for leisurely strolls to shops and attractions. The well-decorated rooms, particularly spacious family accommodations and junior suites, offer comfort and convenience, enhanced by direct pool access. While some suggest updating certain facilities due to aging interiors, the clean and snug bedding remains a highlight.
The breakfast buffet receives mixed feedback, with appreciation for its quality and variety including omelets, pancakes, and fresh fruits. Positive remarks are given to the friendly staff managing the breakfast area, though improvements in options and prompt restocking are desired. Guests commend the well-maintained cleanliness throughout the hotel, notably the spotless rooms and pool area, despite isolated mentions of minor issues like ants and bathroom odors.
Staff at Hôtel Exsel Ermitage are widely acknowledged for their exceptional service, described as attentive, friendly, and helpful. The bartender Nelson is particularly praised for his welcoming demeanor, contributing to an overall positive experience. The heated swimming pool is also favored, providing a lovely environment sheltered from the wind, despite occasional comments about its size and temperature.
Comfortable bedding is another strong point, with guests appreciating the quality and spaciousness of the beds. Although some preferences vary in terms of firmness, the beds largely offer a restful night. Overall, Hôtel Exsel Ermitage is recognized for its advantageous location, excellent service, and comfortable amenities, making it an appealing choice for both relaxation and adventure.
The breakfast buffet receives mixed feedback, with appreciation for its quality and variety including omelets, pancakes, and fresh fruits. Positive remarks are given to the friendly staff managing the breakfast area, though improvements in options and prompt restocking are desired. Guests commend the well-maintained cleanliness throughout the hotel, notably the spotless rooms and pool area, despite isolated mentions of minor issues like ants and bathroom odors.
Staff at Hôtel Exsel Ermitage are widely acknowledged for their exceptional service, described as attentive, friendly, and helpful. The bartender Nelson is particularly praised for his welcoming demeanor, contributing to an overall positive experience. The heated swimming pool is also favored, providing a lovely environment sheltered from the wind, despite occasional comments about its size and temperature.
Comfortable bedding is another strong point, with guests appreciating the quality and spaciousness of the beds. Although some preferences vary in terms of firmness, the beds largely offer a restful night. Overall, Hôtel Exsel Ermitage is recognized for its advantageous location, excellent service, and comfortable amenities, making it an appealing choice for both relaxation and adventure.
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Sustainability Journey
Accessible
Beach
$
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Summary of reviews
Hotel Exsel Alamanda welcomes guests with a prime location near the idyllic beaches of St. Gilles, offering convenient access to casinos, restaurants, shops and vibrant nightlife. The hotel's serene, lush green garden and distinctive Creole architecture enhance its exotic charm. The staff's warm, friendly and professional demeanor contributes significantly to the positive atmosphere, making for a welcoming experience.
The hotel's pool is another highlight, particularly appreciated during cooler months for its warmth and cleanliness, creating a tranquil retreat surrounded by nature. Guests enjoy the general cleanliness in both communal areas and individual rooms, although the latter are often described as small and lacking some amenities.
Breakfast reviews are mixed; while some guests find it satisfactory, others feel it lacks variety and is overpriced. Dinner options receive praise for food quality, especially at the Italian restaurant, despite some complaints about the limited and overpriced buffet.
Parking facilities are secure but limited in space, suggesting a need for future visitors to plan accordingly. Most guests find the beds very comfortable, although the practice of pushing two small beds together for doubles disrupts peaceful sleep for some.
Overall, Hotel Exsel Alamanda is recognized for its strategic location, inviting pool, diligent cleanliness and dedicated staff, making it a solid choice for visitors seeking a balance of natural beauty and convenience.
The hotel's pool is another highlight, particularly appreciated during cooler months for its warmth and cleanliness, creating a tranquil retreat surrounded by nature. Guests enjoy the general cleanliness in both communal areas and individual rooms, although the latter are often described as small and lacking some amenities.
Breakfast reviews are mixed; while some guests find it satisfactory, others feel it lacks variety and is overpriced. Dinner options receive praise for food quality, especially at the Italian restaurant, despite some complaints about the limited and overpriced buffet.
Parking facilities are secure but limited in space, suggesting a need for future visitors to plan accordingly. Most guests find the beds very comfortable, although the practice of pushing two small beds together for doubles disrupts peaceful sleep for some.
Overall, Hotel Exsel Alamanda is recognized for its strategic location, inviting pool, diligent cleanliness and dedicated staff, making it a solid choice for visitors seeking a balance of natural beauty and convenience.
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Sustainability Journey
Accessible
Family
$
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Summary of reviews
Tama Hotel is a great choice for those seeking a tranquil location close to amenities. The hotel is well-placed and offers a covered parking area that is appreciated by guests. The breakfast is generally praised for its copious amount of offerings and quality of products. The rooms are cozy and nicely decorated with some guests finding them a bit small. The hotel is renowned for its exceptional cleanliness with guests praising the hotel's attention to detail. The staff are described as professional, efficient, accommodating and charming. The pool is beautiful and nice, providing a relaxing atmosphere. The secure parking area is highly appreciated by many. While some guests have complained about the beds being uncomfortable and creaky, others have expressed their satisfaction with the comfort and size of the beds. The hotel's three-star rating has received mixed reviews, but overall, Tama Hotel provides adequate accommodations for those who are not looking for anything too fancy.
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Sustainability Journey
Accessible
Family
$
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Summary of reviews
Hôtel Les Créoles is highly regarded for its outstanding location, offering guests the ideal blend of natural beauty and urban accessibility. Nestled near the picturesque Ermitage beach and close to the center of Saint Gilles, the hotel positions visitors conveniently for both relaxation and exploration. Guests appreciate the lush surroundings, complete with vibrant plants and birds, which add to the serene atmosphere. The spacious and comfortable accommodations enhance the experience, with many rooms equipped with kitchenettes and terraces overlooking the inviting pool. The pool itself is a standout feature, frequently highlighted for its cleanliness and expansive size, providing a tranquil oasis for families and individuals alike.
The hotel's staff consistently receive praise for their exceptional hospitality, described as warm, professional, and attentive. Their proactive approach in recommending local dining options and planning activities greatly enriches the guest experience, particularly given the absence of an on-site restaurant for evening meals. While breakfast receives mixed feedback regarding variety and value, the freshness and simplicity of the offering are appreciated by some. Despite some challenges with Wi-Fi connectivity and occasional maintenance issues, the overall level of service and cleanliness contributes to a pleasant stay.
Families find the hotel particularly accommodating, with thoughtful arrangements around the pool and spacious rooms suited for various family structures. The secure parking options, both private and public, ensure peace of mind for travelers, contributing to the convenience of the location. While the soft bedding might not meet everyone's preferences, it generally receives positive remarks for comfort and cleanliness.
Overall, Hôtel Les Créoles delivers a charming and comfortable experience, with its excellent location, friendly staff, and inviting pool standing out as key highlights, making it an attractive choice for visitors to this enchanting part of the island.
The hotel's staff consistently receive praise for their exceptional hospitality, described as warm, professional, and attentive. Their proactive approach in recommending local dining options and planning activities greatly enriches the guest experience, particularly given the absence of an on-site restaurant for evening meals. While breakfast receives mixed feedback regarding variety and value, the freshness and simplicity of the offering are appreciated by some. Despite some challenges with Wi-Fi connectivity and occasional maintenance issues, the overall level of service and cleanliness contributes to a pleasant stay.
Families find the hotel particularly accommodating, with thoughtful arrangements around the pool and spacious rooms suited for various family structures. The secure parking options, both private and public, ensure peace of mind for travelers, contributing to the convenience of the location. While the soft bedding might not meet everyone's preferences, it generally receives positive remarks for comfort and cleanliness.
Overall, Hôtel Les Créoles delivers a charming and comfortable experience, with its excellent location, friendly staff, and inviting pool standing out as key highlights, making it an attractive choice for visitors to this enchanting part of the island.
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Sustainability Journey
Accessible
Beach
$
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Summary of reviews
Latitude 21, nestled in the scenic area of Saint Gilles, offers guests a remarkable retreat with its stunning location and enchanting ocean views. The hotel is conveniently positioned for exploring the island's attractions and beaches, all while maintaining a peaceful atmosphere away from the city center. Guests praise the delightful restaurant, serene gardens, and breathtaking vistas, contributing to its picturesque setting.
The breakfast experience, though receiving mixed feedback, is largely appreciated for its variety and quality. Guests enjoy the inclusion of local products like jams and honeys, complemented by impeccable service and a sea-view terrace. While some desire more diversity in offerings, the breakfast remains a well-regarded amenity.
Latitude 21's restaurant stands out for its gourmet offerings and superb service, earning high praise for exquisite dishes and attentive staff. Despite some concerns over menu variety and pricing, the culinary experience is considered a highlight, enhanced by the calming ambiance of the pool, bar, and garden areas.
Guests are impressed by the stylish and functional rooms, which offer modern decor and excellent comfort, particularly in bedding. Although some rooms lack ample storage, the tranquil environment and friendly staff offset these minor drawbacks. The hotel's commitment to cleanliness further enhances guest satisfaction, with tidy facilities and well-maintained spaces ensuring a pleasant stay.
The exceptional staff at Latitude 21 garners admiration for their warmth, professionalism, and proficiency, creating a welcoming atmosphere. Their attentive service amplifies the overall experience, alongside the charming accommodations and delicious meals.
Latitude 21 features a beautiful pool area, lauded for its scenic views and relaxing ambiance. While the pool temperature and minor cleanliness issues occasionally detract from the experience, it is generally well-maintained and admired by guests.
Parking, however, poses challenges due to limited space, exacerbated by construction work around the building. Despite these inconveniences, the hotel endeavors to resolve issues swiftly, ensuring they don't overshadow the guest experience.
Overall, Latitude 21 shines with its blend of comfort, style, and exemplary service, promising a delightful and serene retreat near the vibrant coast. The hotel's ambience, coupled with its quality amenities, leaves a lasting impression on visitors who seek both relaxation and exploration.
The breakfast experience, though receiving mixed feedback, is largely appreciated for its variety and quality. Guests enjoy the inclusion of local products like jams and honeys, complemented by impeccable service and a sea-view terrace. While some desire more diversity in offerings, the breakfast remains a well-regarded amenity.
Latitude 21's restaurant stands out for its gourmet offerings and superb service, earning high praise for exquisite dishes and attentive staff. Despite some concerns over menu variety and pricing, the culinary experience is considered a highlight, enhanced by the calming ambiance of the pool, bar, and garden areas.
Guests are impressed by the stylish and functional rooms, which offer modern decor and excellent comfort, particularly in bedding. Although some rooms lack ample storage, the tranquil environment and friendly staff offset these minor drawbacks. The hotel's commitment to cleanliness further enhances guest satisfaction, with tidy facilities and well-maintained spaces ensuring a pleasant stay.
The exceptional staff at Latitude 21 garners admiration for their warmth, professionalism, and proficiency, creating a welcoming atmosphere. Their attentive service amplifies the overall experience, alongside the charming accommodations and delicious meals.
Latitude 21 features a beautiful pool area, lauded for its scenic views and relaxing ambiance. While the pool temperature and minor cleanliness issues occasionally detract from the experience, it is generally well-maintained and admired by guests.
Parking, however, poses challenges due to limited space, exacerbated by construction work around the building. Despite these inconveniences, the hotel endeavors to resolve issues swiftly, ensuring they don't overshadow the guest experience.
Overall, Latitude 21 shines with its blend of comfort, style, and exemplary service, promising a delightful and serene retreat near the vibrant coast. The hotel's ambience, coupled with its quality amenities, leaves a lasting impression on visitors who seek both relaxation and exploration.
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Sustainability Journey
Accessible
Family
From $118
$
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Summary of reviews
Résidence l'Archipel offers a well-rounded and appealing stay with many reviews highlighting the hotel's numerous positive aspects. Positioned in a prime location on the west coast, it provides easy access to a variety of local amenities, beaches and attractions. Guests appreciate the proximity to nearby shops, restaurants and bakeries, though some mention that a vehicle is needed to reach the center of Saint-Gilles or other destinations. However, free parking and good bus access alleviate this minor inconvenience. The hotel's tranquil setting, complemented by a large swimming pool and peaceful surroundings, makes it an ideal base for both relaxation and exploration.
The breakfast offerings at Résidence l'Archipel are another highlight, often described as excellent, generous and varied. Guests particularly enjoy the fresh fruit, homemade cakes and extensive buffet options. Although some find the breakfast a bit pricey, many feel the quality and range make it worth the cost. The pleasant decor and the option to dine by the pool further enhance the morning experience.
Dinner experiences at the hotel's restaurant receive mixed reviews. While the cuisine is often praised for its quality and taste with some even comparing it to Michelin-star standards, guests note limited dining options and occasional unavailability of evening services. The restaurant's pleasant ambiance is a plus, but improvements in service availability and menu variety are suggested to enhance the overall dining experience.
When it comes to room accommodations, guests generally find them spacious, clean and comfortable with many praising the well-equipped kitchens and large balconies or terraces. However, some rooms, particularly older ones, would benefit from modernization and issues with soundproofing have been noted. Nonetheless, the overall ambiance, functional amenities and beautiful pool area contribute to a relaxing stay.
Cleanliness across the hotel is commendable, maintaining high standards in both indoor and outdoor areas, including the pool. While some guests mention the need for more frequent room cleaning, the serene and clean environment is widely appreciated.
The staff at Résidence l'Archipel receive consistent praise for their friendliness, professionalism and attentiveness. Their warm and accommodating nature significantly enhances the guest experience, creating a welcoming atmosphere throughout the hotel.
The outdoor pool stands out as a key feature, praised for its size, cleanliness and inviting atmosphere. Though it can get crowded and the water sometimes chilly, the pool area remains a favorite spot for many guests, adding to the overall enjoyment of their stay.
Résidence l'Archipel's proximity to beaches, despite not being directly on one, is another asset, offering guests easy access to coastal attractions. While some guests find beach access challenging on foot, the nearby Boucan beach is noted for its beauty.
Additional amenities such as the beautiful and well-maintained tennis court, ping pong table and billiards contribute to the diverse recreational options available to guests. The parking facilities are also well-regarded, providing ample and free parking space, which is a significant convenience.
The hotel's accessibility features further enhance its appeal, offering handicap-friendly facilities and easy-to-navigate spaces. Despite minor areas needing improvement, such as soundproofing and kitchen facilities, the hotel's efforts to cater to all guests are commendable.
Overall, Résidence l'Archipel presents as an attractive choice for travelers seeking a serene and convenient base with excellent amenities, friendly staff and a comfortable, clean environment.
The breakfast offerings at Résidence l'Archipel are another highlight, often described as excellent, generous and varied. Guests particularly enjoy the fresh fruit, homemade cakes and extensive buffet options. Although some find the breakfast a bit pricey, many feel the quality and range make it worth the cost. The pleasant decor and the option to dine by the pool further enhance the morning experience.
Dinner experiences at the hotel's restaurant receive mixed reviews. While the cuisine is often praised for its quality and taste with some even comparing it to Michelin-star standards, guests note limited dining options and occasional unavailability of evening services. The restaurant's pleasant ambiance is a plus, but improvements in service availability and menu variety are suggested to enhance the overall dining experience.
When it comes to room accommodations, guests generally find them spacious, clean and comfortable with many praising the well-equipped kitchens and large balconies or terraces. However, some rooms, particularly older ones, would benefit from modernization and issues with soundproofing have been noted. Nonetheless, the overall ambiance, functional amenities and beautiful pool area contribute to a relaxing stay.
Cleanliness across the hotel is commendable, maintaining high standards in both indoor and outdoor areas, including the pool. While some guests mention the need for more frequent room cleaning, the serene and clean environment is widely appreciated.
The staff at Résidence l'Archipel receive consistent praise for their friendliness, professionalism and attentiveness. Their warm and accommodating nature significantly enhances the guest experience, creating a welcoming atmosphere throughout the hotel.
The outdoor pool stands out as a key feature, praised for its size, cleanliness and inviting atmosphere. Though it can get crowded and the water sometimes chilly, the pool area remains a favorite spot for many guests, adding to the overall enjoyment of their stay.
Résidence l'Archipel's proximity to beaches, despite not being directly on one, is another asset, offering guests easy access to coastal attractions. While some guests find beach access challenging on foot, the nearby Boucan beach is noted for its beauty.
Additional amenities such as the beautiful and well-maintained tennis court, ping pong table and billiards contribute to the diverse recreational options available to guests. The parking facilities are also well-regarded, providing ample and free parking space, which is a significant convenience.
The hotel's accessibility features further enhance its appeal, offering handicap-friendly facilities and easy-to-navigate spaces. Despite minor areas needing improvement, such as soundproofing and kitchen facilities, the hotel's efforts to cater to all guests are commendable.
Overall, Résidence l'Archipel presents as an attractive choice for travelers seeking a serene and convenient base with excellent amenities, friendly staff and a comfortable, clean environment.
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Accessible
Sustainability Journey
Beach
Le Saint Alexis **** Hotel & Spa7.2 km from Grande Ravine
Hotel in Saint-Gilles-les Bains
8.2
Very GoodFrom $209
$
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Summary of reviews
Le Saint Alexis **** Hotel & Spa is widely celebrated for its prime beachside location, providing guests with stunning ocean views and easy access to the picturesque Boucan Canot Beach. The hotel's magnificent setting is perfect for beach enthusiasts, romantic sunsets and even whale watching. Its proximity to local restaurants, bars and shops in St. Gilles further enhances the convenience and allure of staying at this tranquil oasis.
Breakfast at the hotel receives high praise for its variety and quality, featuring generous buffets with fresh local fruits and an organic section. The experience is elevated by the beautiful terrace or poolside settings with ocean views. Though some minor critiques about the organization and variety exist, the overall sentiment remains positive, especially highlighting the professional and friendly staff.
Dinner options are likewise appreciated for their refined and exquisite cuisine, often described as gourmet standard. Guests value the picturesque restaurant setting and the variety offered in the half-board option. Despite some concerns about pricing, menu variety and service efficiency, the ambiance and quality of food often leave guests satisfied.
Rooms at Le Saint Alexis are noted for their spaciousness, comfort and cleanliness. Many feature direct pool access and stunning views, which significantly enhance the guest experience. While some feedback suggests the need for updates and renovations, such as addressing minor maintenance issues and outdated decor, the overall comfort and luxury provided are well-regarded.
Cleanliness at the hotel is generally applauded, though there are occasional inconsistencies, particularly in housekeeping and dining areas. The need for stricter maintenance protocols is evident, yet the majority of reviews highlight a well-kept and comfortable environment.
Staff at Le Saint Alexis receive consistently high praise for their friendliness and professionalism. The welcoming and helpful demeanor of the team, particularly at reception and during meal services, contributes to the positive guest experience. Occasional lapses in efficiency are noted, but these are overshadowed by the overall excellent service provided.
The hotel's wifi service is a notable weak point with many guests reporting poor connectivity and persistent issues, which is disappointing for a four-star establishment.
The spa offerings are highly appreciated with exceptional massages and a relaxing atmosphere being particular highlights. However, some guests suggest that extending spa hours and improving maintenance of the facilities would enhance the experience further.
The gym and associated wellness facilities fall short of expectations due to outdated equipment and lack of maintenance. Enhancements and updates in this area are necessary to meet guest expectations.
Finally, the hotel's pool is a standout feature, praised for its stunning design and serene ambiance. Despite being unheated and occasionally cold, the pool's beauty and accessibility from the rooms contribute significantly to the luxurious experience of staying at Le Saint Alexis Hotel & Spa.
Breakfast at the hotel receives high praise for its variety and quality, featuring generous buffets with fresh local fruits and an organic section. The experience is elevated by the beautiful terrace or poolside settings with ocean views. Though some minor critiques about the organization and variety exist, the overall sentiment remains positive, especially highlighting the professional and friendly staff.
Dinner options are likewise appreciated for their refined and exquisite cuisine, often described as gourmet standard. Guests value the picturesque restaurant setting and the variety offered in the half-board option. Despite some concerns about pricing, menu variety and service efficiency, the ambiance and quality of food often leave guests satisfied.
Rooms at Le Saint Alexis are noted for their spaciousness, comfort and cleanliness. Many feature direct pool access and stunning views, which significantly enhance the guest experience. While some feedback suggests the need for updates and renovations, such as addressing minor maintenance issues and outdated decor, the overall comfort and luxury provided are well-regarded.
Cleanliness at the hotel is generally applauded, though there are occasional inconsistencies, particularly in housekeeping and dining areas. The need for stricter maintenance protocols is evident, yet the majority of reviews highlight a well-kept and comfortable environment.
Staff at Le Saint Alexis receive consistently high praise for their friendliness and professionalism. The welcoming and helpful demeanor of the team, particularly at reception and during meal services, contributes to the positive guest experience. Occasional lapses in efficiency are noted, but these are overshadowed by the overall excellent service provided.
The hotel's wifi service is a notable weak point with many guests reporting poor connectivity and persistent issues, which is disappointing for a four-star establishment.
The spa offerings are highly appreciated with exceptional massages and a relaxing atmosphere being particular highlights. However, some guests suggest that extending spa hours and improving maintenance of the facilities would enhance the experience further.
The gym and associated wellness facilities fall short of expectations due to outdated equipment and lack of maintenance. Enhancements and updates in this area are necessary to meet guest expectations.
Finally, the hotel's pool is a standout feature, praised for its stunning design and serene ambiance. Despite being unheated and occasionally cold, the pool's beauty and accessibility from the rooms contribute significantly to the luxurious experience of staying at Le Saint Alexis Hotel & Spa.
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Sustainability Journey
Beachfront
$
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Summary of reviews
Boutik Hôtel 2A is widely praised for its excellent location near Boucan Canot beach and easily accessible dining options, providing a balance of tranquility and central convenience. The West Coast setting and rooftop heated infinity pool with expansive sea views further enhance its appeal, making it ideal for beach enthusiasts.
The breakfast at Boutik Hôtel 2A receives mixed reviews. Many guests find it abundant, delicious and of homemade quality, although some criticize the cost at €22 per person as excessive, especially considering the occasional lack of variety and the necessity to pay extra as breakfast is not included in the room price.
Rooms are frequently highlighted for their spaciousness, stylish decor and cleanliness. With luxurious amenities like Japanese toilets, jacuzzi tubs and comfortable large beds, the accommodations offer a relaxing and serene atmosphere, enhanced by breathtaking sea views and restful sleep environments.
The staff at Boutik Hôtel 2A are consistently described as friendly, helpful and attentive, providing exceptional service that contributes significantly to a welcoming and hospitable environment. However, opinions are divided concerning the WiFi quality with some guests reporting connectivity issues and others finding it satisfactory.
The hotel’s rooftop pool is a standout feature, praised for its stunning sunset views and relaxing ambiance despite its small size. The proximity to Boucan Canot beach is a significant advantage, offering picturesque dining experiences and sports beach access, although direct access for swimming is somewhat limited.
Parking is seen as an area needing improvement with a €20 per night fee considered steep by many and logistical challenges regarding space and accessibility. Despite this, the availability of parking is appreciated by some guests when street parking is scarce.
Boutik Hôtel 2A is characterized as a romantic retreat with a serene and peaceful environment, making it a favorable choice for couples. The hotel's overall cleanliness, high-quality service and luxurious accommodations contribute to its reputation, though opinions vary on whether it fully meets the expectations of a 4-star hotel.
The breakfast at Boutik Hôtel 2A receives mixed reviews. Many guests find it abundant, delicious and of homemade quality, although some criticize the cost at €22 per person as excessive, especially considering the occasional lack of variety and the necessity to pay extra as breakfast is not included in the room price.
Rooms are frequently highlighted for their spaciousness, stylish decor and cleanliness. With luxurious amenities like Japanese toilets, jacuzzi tubs and comfortable large beds, the accommodations offer a relaxing and serene atmosphere, enhanced by breathtaking sea views and restful sleep environments.
The staff at Boutik Hôtel 2A are consistently described as friendly, helpful and attentive, providing exceptional service that contributes significantly to a welcoming and hospitable environment. However, opinions are divided concerning the WiFi quality with some guests reporting connectivity issues and others finding it satisfactory.
The hotel’s rooftop pool is a standout feature, praised for its stunning sunset views and relaxing ambiance despite its small size. The proximity to Boucan Canot beach is a significant advantage, offering picturesque dining experiences and sports beach access, although direct access for swimming is somewhat limited.
Parking is seen as an area needing improvement with a €20 per night fee considered steep by many and logistical challenges regarding space and accessibility. Despite this, the availability of parking is appreciated by some guests when street parking is scarce.
Boutik Hôtel 2A is characterized as a romantic retreat with a serene and peaceful environment, making it a favorable choice for couples. The hotel's overall cleanliness, high-quality service and luxurious accommodations contribute to its reputation, though opinions vary on whether it fully meets the expectations of a 4-star hotel.
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Sustainability Journey
Accessible
Beach
$
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Summary of reviews
Hotel Le Boucan Canot is a stunning, stylish and well-located hotel with fantastic staff making guests feel welcome from the moment they arrive. With an ideal location on the water's edge, guests enjoy beautiful panoramic views of one of the most beautiful bays in La Réunion and convenient access to a private beach and natural rock pools. The restaurant and breakfast have received mixed reviews with some guests praising the quality and variety of the food while others criticize the price or organization of service. However, the hotel's staff go above and beyond to make guests comfortable, providing exemplary service throughout their stay. The hotel rooms and amenities are modern and spacious, perfect for a relaxing getaway and the cleanliness of the hotel is highly praised by guests. The outdoor pool is described as high-end and comfortable and the small private beach is a delightful addition. While some guests have noted the hotel could improve certain details, Hotel Le Boucan Canot remains an excellent choice for a luxurious and memorable vacation on the beach.
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Sustainability Journey
Accessible
Luxury
$
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Sustainability Journey
Accessible
Pool
Heated Pool
Outdoor Pool
$
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Summary of reviews
Villa Romeo is a highly recommended establishment for travelers seeking a tranquil location with beautiful scenery. The hotel boasts a convenient location near the highway for easy transportation to the surrounding areas, while also providing a calm and peaceful atmosphere. The breakfast and dinner options have received glowing reviews from guests with homemade dishes made entirely on-site using local ingredients. The rooms are spacious, beautifully decorated and well-equipped with high-quality amenities and the hotel's attention to cleanliness has been commended. The hosts are outstandingly friendly, helpful and motivated, always willing to give you useful tips and advice to make the most out of your stay. The outdoor pool is a standout feature with guests enjoying the beautiful view of both the pool and the sea. Overall, Villa Romeo is a beautiful establishment with exceptional comfort and amenities for guests to enjoy.
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Sustainability Journey
Pool
Heated Pool
Outdoor Pool
$
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Summary of reviews
Hotel Exsel Floralys has received consistent praise for its prime location, providing guests with convenient access to the nearby city, black sand beach and various amenities including restaurants and a water park. The serene and pleasant atmosphere makes it an excellent family-friendly destination, further enhanced by a welcoming staff and a well-maintained pool.
The dining experience at the hotel is mostly positive with particular commendations for the Réunionese cuisine at La Marmite restaurant and the bar service's quality cocktails. The breakfast buffet, although frequently praised for variety and taste, has received mixed feedback regarding its value and certain offerings. Nevertheless, many guests find the dining options satisfying and memorable.
Rooms at Hotel Exsel Floralys present a blend of impressions. While some find them comfortable, clean and well-scented, others note issues with room size and maintenance, such as old bathrooms and the presence of insects. However, bed comfort is generally rated highly, contributing to a good night's sleep for many guests.
Cleanliness across the hotel receives varied feedback. Many guests appreciate the clean and tidy premises, yet there are also criticisms about unclean rooms and restrooms that challenge the hotel's overall reputation in this regard.
The staff's hospitality is a standout highlight with guests frequently mentioning the friendly and attentive service from both the cleaning staff and reception team. Their warmth and helpfulness significantly enhance the guest experience.
The pool is a favorite feature, appreciated by families for its spacious layout and accommodating environment. Its consistent maintenance and pleasant temperature make it a relaxing and enjoyable spot, suitable for guests of all ages.
Families particularly enjoy Hotel Exsel Floralys for its wholesome environment and child-friendly amenities. The inflatable structures and general ambiance create a delightful experience for children, establishing the hotel as an ideal location for a family getaway.
Overall, Hotel Exsel Floralys offers a pleasant stay with strong points in location, staff hospitality and family-friendly amenities, while having room for improvement in areas such as breakfast variety and room maintenance.
The dining experience at the hotel is mostly positive with particular commendations for the Réunionese cuisine at La Marmite restaurant and the bar service's quality cocktails. The breakfast buffet, although frequently praised for variety and taste, has received mixed feedback regarding its value and certain offerings. Nevertheless, many guests find the dining options satisfying and memorable.
Rooms at Hotel Exsel Floralys present a blend of impressions. While some find them comfortable, clean and well-scented, others note issues with room size and maintenance, such as old bathrooms and the presence of insects. However, bed comfort is generally rated highly, contributing to a good night's sleep for many guests.
Cleanliness across the hotel receives varied feedback. Many guests appreciate the clean and tidy premises, yet there are also criticisms about unclean rooms and restrooms that challenge the hotel's overall reputation in this regard.
The staff's hospitality is a standout highlight with guests frequently mentioning the friendly and attentive service from both the cleaning staff and reception team. Their warmth and helpfulness significantly enhance the guest experience.
The pool is a favorite feature, appreciated by families for its spacious layout and accommodating environment. Its consistent maintenance and pleasant temperature make it a relaxing and enjoyable spot, suitable for guests of all ages.
Families particularly enjoy Hotel Exsel Floralys for its wholesome environment and child-friendly amenities. The inflatable structures and general ambiance create a delightful experience for children, establishing the hotel as an ideal location for a family getaway.
Overall, Hotel Exsel Floralys offers a pleasant stay with strong points in location, staff hospitality and family-friendly amenities, while having room for improvement in areas such as breakfast variety and room maintenance.
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Sustainability Journey
Accessible
Golf
$
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Summary of reviews
Tsilaosa Hôtel in Cilaos showcases a charming and centrally located establishment that generally delights visitors with its attractive setting, exceptional staff, and cozy accommodations. The hotel's prime location in the heart of Cilaos offers easy access to hiking trails such as the impressive Piton des Neiges and various local shops and restaurants, all while providing a serene and quiet ambiance. Guests particularly enjoy the picturesque mountain views and the tasteful Creole-style decor that pervades the spacious and comfortable rooms, making it an ideal retreat for relaxation and exploration.
The breakfast at Tsilaosa Hôtel is frequently highlighted as a standout feature, with its generous variety and quality, ranging from pancakes and fresh fruits to eggs and freshly squeezed juice. The delightful breakfast, combined with attentive service from the welcoming staff, prepares guests for a day of adventure in the scenic surroundings. The hotel's dining experience, primarily focused on cheese dishes like fondue and raclette, is praised for its unique offerings, although it is advised that guests plan ahead due to limited availability.
Guests commend the exceptional comfort of the beds and the overall warmth of the hotel staff, whose friendliness and professionalism enhance the guest experience. Despite some occasional issues related to aging facilities and inconsistent Wi-Fi, the hotel maintains a reputable standard of cleanliness, contributing to its popularity as a charming base for exploring Cilaos. However, some guests feel that certain aspects, such as room maintenance and dining variety, could be improved to better align with the hotel's four-star rating.
Overall, Tsilaosa Hôtel offers a delightful stay with its idyllic setting, superb service, and comfortable accommodations, making it well-suited for those seeking both adventure and relaxation in the stunning landscape of Réunion.
The breakfast at Tsilaosa Hôtel is frequently highlighted as a standout feature, with its generous variety and quality, ranging from pancakes and fresh fruits to eggs and freshly squeezed juice. The delightful breakfast, combined with attentive service from the welcoming staff, prepares guests for a day of adventure in the scenic surroundings. The hotel's dining experience, primarily focused on cheese dishes like fondue and raclette, is praised for its unique offerings, although it is advised that guests plan ahead due to limited availability.
Guests commend the exceptional comfort of the beds and the overall warmth of the hotel staff, whose friendliness and professionalism enhance the guest experience. Despite some occasional issues related to aging facilities and inconsistent Wi-Fi, the hotel maintains a reputable standard of cleanliness, contributing to its popularity as a charming base for exploring Cilaos. However, some guests feel that certain aspects, such as room maintenance and dining variety, could be improved to better align with the hotel's four-star rating.
Overall, Tsilaosa Hôtel offers a delightful stay with its idyllic setting, superb service, and comfortable accommodations, making it well-suited for those seeking both adventure and relaxation in the stunning landscape of Réunion.
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Sustainability Journey
Accessible
Dog Friendly
Dogs Stay Free
$
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Summary of reviews
Gîte le Fouquet, located in the heart of Cilaos, offers a perfectly situated base for both relaxation and adventure. Its central location provides easy access to the city center, shops, restaurants and essential amenities within a short five-minute walk. Nature enthusiasts will appreciate the proximity to hiking trails and picturesque views of the surrounding peaks. Despite challenging car access with numerous hairpin turns, the strategic placement more than compensates. Guests can enjoy vibrant nightlife or serene surroundings, complemented by kind staff and well-equipped facilities.
Breakfast at Gîte le Fouquet is lauded for being hearty, substantial and inclusive of a variety of items like coffee, baguettes, yogurt, fruit and croissants. The quality and completeness of the meal make it an excellent start to the day, especially for hikers. Dinner also receives high praise with guests noting the delicious and generous Creole cuisine prepared by the chef, James. The highly recommended rooster stew and flavorful local dishes make dining a memorable experience.
The rooms at Gîte le Fouquet are clean, comfortable and well-maintained. Spacious and suitable for families, many rooms offer stunning views and modern aesthetics. Essentials such as soap and towels are provided, contributing to a welcoming ambiance. The property’s cleanliness is frequently highlighted with guests appreciating the spotless nature of the rooms and linens.
The staff at Gîte le Fouquet are exceptional with frequent praises for Vanessa and James. Their approachability, warmth and dedication ensure a memorable and welcoming stay. Guests appreciate the staff's friendliness and professional attentiveness, creating a family-like atmosphere. A minor critique of occasional interruptions by management does not overshadow the overwhelmingly positive reception of the staff.
Parking facilities at Gîte le Fouquet are newly constructed, spacious and easily accessible, particularly convenient for those driving. The ample parking space and easy access to GR1 add to the property's appeal.
Gîte le Fouquet is particularly recommended for families with duplex layouts and proximity to the reed pond enhancing the family-friendly atmosphere. Children enjoy the activities available, such as playing board games, making the overall family experience delightful.
Lastly, the quality of the beds at Gîte le Fouquet is highly commended. Guests describe the bedding as impeccable, high-quality and extraordinarily comfortable, contributing significantly to the overall positive experience.
In summary, Gîte le Fouquet stands out for its excellent location, top-notch dining experiences, clean and comfortable rooms, exceptional staff, ample parking and family-friendly environment, making it a highly recommended destination for a delightful and memorable stay in Cilaos.
Breakfast at Gîte le Fouquet is lauded for being hearty, substantial and inclusive of a variety of items like coffee, baguettes, yogurt, fruit and croissants. The quality and completeness of the meal make it an excellent start to the day, especially for hikers. Dinner also receives high praise with guests noting the delicious and generous Creole cuisine prepared by the chef, James. The highly recommended rooster stew and flavorful local dishes make dining a memorable experience.
The rooms at Gîte le Fouquet are clean, comfortable and well-maintained. Spacious and suitable for families, many rooms offer stunning views and modern aesthetics. Essentials such as soap and towels are provided, contributing to a welcoming ambiance. The property’s cleanliness is frequently highlighted with guests appreciating the spotless nature of the rooms and linens.
The staff at Gîte le Fouquet are exceptional with frequent praises for Vanessa and James. Their approachability, warmth and dedication ensure a memorable and welcoming stay. Guests appreciate the staff's friendliness and professional attentiveness, creating a family-like atmosphere. A minor critique of occasional interruptions by management does not overshadow the overwhelmingly positive reception of the staff.
Parking facilities at Gîte le Fouquet are newly constructed, spacious and easily accessible, particularly convenient for those driving. The ample parking space and easy access to GR1 add to the property's appeal.
Gîte le Fouquet is particularly recommended for families with duplex layouts and proximity to the reed pond enhancing the family-friendly atmosphere. Children enjoy the activities available, such as playing board games, making the overall family experience delightful.
Lastly, the quality of the beds at Gîte le Fouquet is highly commended. Guests describe the bedding as impeccable, high-quality and extraordinarily comfortable, contributing significantly to the overall positive experience.
In summary, Gîte le Fouquet stands out for its excellent location, top-notch dining experiences, clean and comfortable rooms, exceptional staff, ample parking and family-friendly environment, making it a highly recommended destination for a delightful and memorable stay in Cilaos.
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Sustainability Journey
Accessible
Family
$
Info
Summary of reviews
Hotel Le Cilaos is highly lauded for its stunning location in the heart of Cilaos. Positioned close to the city center but quietly nestled away, it provides easy access to local amenities and scenic hiking trails, including the ascent of Piton des Neiges. Guests frequently praise the hotel's serene setting and the charming Creole architecture, making it an excellent base for both adventurers and those seeking peaceful retreats. The hotel's delightful pool and spa offer a relaxing respite after a day of exploration with guests often enjoying meals with breathtaking mountain views.
Breakfast at Hotel Le Cilaos is generally well-received with many appreciating the hearty and diverse selection, especially during weekends. The beautiful breakfast room and terrace with panoramic views add a special touch to the dining experience. Despite some criticisms regarding variety and quality, the friendly staff and pleasant ambiance elevate the breakfast experience for most guests.
The dining experience, particularly the dinner buffet, receives mixed feedback. While many guests praise the delicious and hearty offerings, some feel the quality and variety fall short of expectations for a 4-star hotel. However, the friendly and efficient restaurant staff and the overall dining ambiance featuring great mountain views contribute positively to guests' experiences.
The rooms at Hotel Le Cilaos are generally described as spacious, clean and comfortable with many guests appreciating the charm and beautiful mountain views. However, some critiques include outdated decor, poor soundproofing and occasional maintenance issues. Despite these drawbacks, the friendly staff and lovely pool area enhance the overall experience with ongoing renovations suggesting improvements are underway.
Cleanliness is a strong point for Hotel Le Cilaos with guests frequently praising the spotless rooms and common areas. However, some incidents of inadequate cleaning have been reported. Despite these occasional lapses, the majority view the hotel as maintaining a high standard of cleanliness.
The staff at Hotel Le Cilaos are widely praised for their friendliness, attentiveness and professionalism, ensuring that guests feel warmly welcomed and well cared for. Despite occasional understaffing, the team consistently maintains high service standards.
Wi-Fi service at the hotel receives mixed reviews with some guests finding the signal reliable, while others experienced frequent connectivity issues. Despite these inconsistencies, the free Wi-Fi is considered a valuable amenity.
The spa and wellness center receive positive feedback for their cleanliness and relaxing ambiance, particularly after hiking. However, there are areas for improvement, such as outdated facilities and the cost of access, which some guests find steep.
The hotel pool, though small, is often highlighted for its cleanliness, heated water and beautiful mountain views, making it a popular feature among guests. However, some safety concerns and occasional heating issues are noted.
Guests appreciate the convenient and secure parking options available at Hotel Le Cilaos, contributing positively to their overall stay experience.
Families find Hotel Le Cilaos to be a welcoming and accommodating choice with spacious family suites and enjoyable amenities like a lounge with a billiards table. However, noise from young children and the suitability of the pool for small children are minor concerns.
Overall, Hotel Le Cilaos offers a charming and well-located retreat with a balance of serene natural beauty and convenient amenities, supported by a friendly and attentive staff. While there is room for improvement in certain areas, the positive aspects and delightful atmosphere make it a favored destination for many visitors.
Breakfast at Hotel Le Cilaos is generally well-received with many appreciating the hearty and diverse selection, especially during weekends. The beautiful breakfast room and terrace with panoramic views add a special touch to the dining experience. Despite some criticisms regarding variety and quality, the friendly staff and pleasant ambiance elevate the breakfast experience for most guests.
The dining experience, particularly the dinner buffet, receives mixed feedback. While many guests praise the delicious and hearty offerings, some feel the quality and variety fall short of expectations for a 4-star hotel. However, the friendly and efficient restaurant staff and the overall dining ambiance featuring great mountain views contribute positively to guests' experiences.
The rooms at Hotel Le Cilaos are generally described as spacious, clean and comfortable with many guests appreciating the charm and beautiful mountain views. However, some critiques include outdated decor, poor soundproofing and occasional maintenance issues. Despite these drawbacks, the friendly staff and lovely pool area enhance the overall experience with ongoing renovations suggesting improvements are underway.
Cleanliness is a strong point for Hotel Le Cilaos with guests frequently praising the spotless rooms and common areas. However, some incidents of inadequate cleaning have been reported. Despite these occasional lapses, the majority view the hotel as maintaining a high standard of cleanliness.
The staff at Hotel Le Cilaos are widely praised for their friendliness, attentiveness and professionalism, ensuring that guests feel warmly welcomed and well cared for. Despite occasional understaffing, the team consistently maintains high service standards.
Wi-Fi service at the hotel receives mixed reviews with some guests finding the signal reliable, while others experienced frequent connectivity issues. Despite these inconsistencies, the free Wi-Fi is considered a valuable amenity.
The spa and wellness center receive positive feedback for their cleanliness and relaxing ambiance, particularly after hiking. However, there are areas for improvement, such as outdated facilities and the cost of access, which some guests find steep.
The hotel pool, though small, is often highlighted for its cleanliness, heated water and beautiful mountain views, making it a popular feature among guests. However, some safety concerns and occasional heating issues are noted.
Guests appreciate the convenient and secure parking options available at Hotel Le Cilaos, contributing positively to their overall stay experience.
Families find Hotel Le Cilaos to be a welcoming and accommodating choice with spacious family suites and enjoyable amenities like a lounge with a billiards table. However, noise from young children and the suitability of the pool for small children are minor concerns.
Overall, Hotel Le Cilaos offers a charming and well-located retreat with a balance of serene natural beauty and convenient amenities, supported by a friendly and attentive staff. While there is room for improvement in certain areas, the positive aspects and delightful atmosphere make it a favored destination for many visitors.
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Accessible
Sustainability Journey
Honeymoon
$
Info
Categories
Sustainability Journey
Accessible
Parking
Categories
2
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