The Akoya Hotel & Spa is a luxurious five-star hotel that offers exceptional facilities and services. The hotel's location is its most impressive feature with stunning views of the lagoon and ocean. Guests rave about the breakfast, which is described as exceptional, delicious and varied. The dinner experience is a mixed bag with some guests finding the menu lacking in originality and variety, while others praise the quality and gastronomic value of the restaurant. The rooms are spacious and comfortable with well-equipped amenities and great sea or lagoon views. The cleanliness of the hotel is excellent and the staff is friendly, accommodating and professional. The spa and pool areas are highlights for many guests with the spa area and massages getting high marks and the infinity pool offering breathtaking views of the ocean. The hotel is situated right in front of a beautiful and calm beach, offering a perfect beach getaway. Despite some minor issues, most guests find the hotel to be excellent value for money for a five-star establishment, providing guests with a truly deluxe experience.
Hôtel Exsel Ermitage is consistently praised for its prime location near the heart of St. Gilles/Hermitage, offering easy access to stunning beaches and essential amenities. Guests find the charming setting, complete with a beautifully designed pool and welcoming bar, perfect for leisurely strolls to shops and attractions. The well-decorated rooms, particularly spacious family accommodations and junior suites, offer comfort and convenience, enhanced by direct pool access. While some suggest updating certain facilities due to aging interiors, the clean and snug bedding remains a highlight.
The breakfast buffet receives mixed feedback, with appreciation for its quality and variety including omelets, pancakes, and fresh fruits. Positive remarks are given to the friendly staff managing the breakfast area, though improvements in options and prompt restocking are desired. Guests commend the well-maintained cleanliness throughout the hotel, notably the spotless rooms and pool area, despite isolated mentions of minor issues like ants and bathroom odors.
Staff at Hôtel Exsel Ermitage are widely acknowledged for their exceptional service, described as attentive, friendly, and helpful. The bartender Nelson is particularly praised for his welcoming demeanor, contributing to an overall positive experience. The heated swimming pool is also favored, providing a lovely environment sheltered from the wind, despite occasional comments about its size and temperature.
Comfortable bedding is another strong point, with guests appreciating the quality and spaciousness of the beds. Although some preferences vary in terms of firmness, the beds largely offer a restful night. Overall, Hôtel Exsel Ermitage is recognized for its advantageous location, excellent service, and comfortable amenities, making it an appealing choice for both relaxation and adventure.
Le Saint Alexis **** Hotel & Spa is widely celebrated for its prime beachside location, providing guests with stunning ocean views and easy access to the picturesque Boucan Canot Beach. The hotel's magnificent setting is perfect for beach enthusiasts, romantic sunsets and even whale watching. Its proximity to local restaurants, bars and shops in St. Gilles further enhances the convenience and allure of staying at this tranquil oasis.
Breakfast at the hotel receives high praise for its variety and quality, featuring generous buffets with fresh local fruits and an organic section. The experience is elevated by the beautiful terrace or poolside settings with ocean views. Though some minor critiques about the organization and variety exist, the overall sentiment remains positive, especially highlighting the professional and friendly staff.
Dinner options are likewise appreciated for their refined and exquisite cuisine, often described as gourmet standard. Guests value the picturesque restaurant setting and the variety offered in the half-board option. Despite some concerns about pricing, menu variety and service efficiency, the ambiance and quality of food often leave guests satisfied.
Rooms at Le Saint Alexis are noted for their spaciousness, comfort and cleanliness. Many feature direct pool access and stunning views, which significantly enhance the guest experience. While some feedback suggests the need for updates and renovations, such as addressing minor maintenance issues and outdated decor, the overall comfort and luxury provided are well-regarded.
Cleanliness at the hotel is generally applauded, though there are occasional inconsistencies, particularly in housekeeping and dining areas. The need for stricter maintenance protocols is evident, yet the majority of reviews highlight a well-kept and comfortable environment.
Staff at Le Saint Alexis receive consistently high praise for their friendliness and professionalism. The welcoming and helpful demeanor of the team, particularly at reception and during meal services, contributes to the positive guest experience. Occasional lapses in efficiency are noted, but these are overshadowed by the overall excellent service provided.
The hotel's wifi service is a notable weak point with many guests reporting poor connectivity and persistent issues, which is disappointing for a four-star establishment.
The spa offerings are highly appreciated with exceptional massages and a relaxing atmosphere being particular highlights. However, some guests suggest that extending spa hours and improving maintenance of the facilities would enhance the experience further.
The gym and associated wellness facilities fall short of expectations due to outdated equipment and lack of maintenance. Enhancements and updates in this area are necessary to meet guest expectations.
Finally, the hotel's pool is a standout feature, praised for its stunning design and serene ambiance. Despite being unheated and occasionally cold, the pool's beauty and accessibility from the rooms contribute significantly to the luxurious experience of staying at Le Saint Alexis Hotel & Spa.
Hotel Le Boucan Canot is a stunning, stylish and well-located hotel with fantastic staff making guests feel welcome from the moment they arrive. With an ideal location on the water's edge, guests enjoy beautiful panoramic views of one of the most beautiful bays in La Réunion and convenient access to a private beach and natural rock pools. The restaurant and breakfast have received mixed reviews with some guests praising the quality and variety of the food while others criticize the price or organization of service. However, the hotel's staff go above and beyond to make guests comfortable, providing exemplary service throughout their stay. The hotel rooms and amenities are modern and spacious, perfect for a relaxing getaway and the cleanliness of the hotel is highly praised by guests. The outdoor pool is described as high-end and comfortable and the small private beach is a delightful addition. While some guests have noted the hotel could improve certain details, Hotel Le Boucan Canot remains an excellent choice for a luxurious and memorable vacation on the beach.
Tsilaosa Hôtel in Cilaos showcases a charming and centrally located establishment that generally delights visitors with its attractive setting, exceptional staff, and cozy accommodations. The hotel's prime location in the heart of Cilaos offers easy access to hiking trails such as the impressive Piton des Neiges and various local shops and restaurants, all while providing a serene and quiet ambiance. Guests particularly enjoy the picturesque mountain views and the tasteful Creole-style decor that pervades the spacious and comfortable rooms, making it an ideal retreat for relaxation and exploration.
The breakfast at Tsilaosa Hôtel is frequently highlighted as a standout feature, with its generous variety and quality, ranging from pancakes and fresh fruits to eggs and freshly squeezed juice. The delightful breakfast, combined with attentive service from the welcoming staff, prepares guests for a day of adventure in the scenic surroundings. The hotel's dining experience, primarily focused on cheese dishes like fondue and raclette, is praised for its unique offerings, although it is advised that guests plan ahead due to limited availability.
Guests commend the exceptional comfort of the beds and the overall warmth of the hotel staff, whose friendliness and professionalism enhance the guest experience. Despite some occasional issues related to aging facilities and inconsistent Wi-Fi, the hotel maintains a reputable standard of cleanliness, contributing to its popularity as a charming base for exploring Cilaos. However, some guests feel that certain aspects, such as room maintenance and dining variety, could be improved to better align with the hotel's four-star rating.
Overall, Tsilaosa Hôtel offers a delightful stay with its idyllic setting, superb service, and comfortable accommodations, making it well-suited for those seeking both adventure and relaxation in the stunning landscape of Réunion.
Hotel Le Cilaos is highly lauded for its stunning location in the heart of Cilaos. Positioned close to the city center but quietly nestled away, it provides easy access to local amenities and scenic hiking trails, including the ascent of Piton des Neiges. Guests frequently praise the hotel's serene setting and the charming Creole architecture, making it an excellent base for both adventurers and those seeking peaceful retreats. The hotel's delightful pool and spa offer a relaxing respite after a day of exploration with guests often enjoying meals with breathtaking mountain views.
Breakfast at Hotel Le Cilaos is generally well-received with many appreciating the hearty and diverse selection, especially during weekends. The beautiful breakfast room and terrace with panoramic views add a special touch to the dining experience. Despite some criticisms regarding variety and quality, the friendly staff and pleasant ambiance elevate the breakfast experience for most guests.
The dining experience, particularly the dinner buffet, receives mixed feedback. While many guests praise the delicious and hearty offerings, some feel the quality and variety fall short of expectations for a 4-star hotel. However, the friendly and efficient restaurant staff and the overall dining ambiance featuring great mountain views contribute positively to guests' experiences.
The rooms at Hotel Le Cilaos are generally described as spacious, clean and comfortable with many guests appreciating the charm and beautiful mountain views. However, some critiques include outdated decor, poor soundproofing and occasional maintenance issues. Despite these drawbacks, the friendly staff and lovely pool area enhance the overall experience with ongoing renovations suggesting improvements are underway.
Cleanliness is a strong point for Hotel Le Cilaos with guests frequently praising the spotless rooms and common areas. However, some incidents of inadequate cleaning have been reported. Despite these occasional lapses, the majority view the hotel as maintaining a high standard of cleanliness.
The staff at Hotel Le Cilaos are widely praised for their friendliness, attentiveness and professionalism, ensuring that guests feel warmly welcomed and well cared for. Despite occasional understaffing, the team consistently maintains high service standards.
Wi-Fi service at the hotel receives mixed reviews with some guests finding the signal reliable, while others experienced frequent connectivity issues. Despite these inconsistencies, the free Wi-Fi is considered a valuable amenity.
The spa and wellness center receive positive feedback for their cleanliness and relaxing ambiance, particularly after hiking. However, there are areas for improvement, such as outdated facilities and the cost of access, which some guests find steep.
The hotel pool, though small, is often highlighted for its cleanliness, heated water and beautiful mountain views, making it a popular feature among guests. However, some safety concerns and occasional heating issues are noted.
Guests appreciate the convenient and secure parking options available at Hotel Le Cilaos, contributing positively to their overall stay experience.
Families find Hotel Le Cilaos to be a welcoming and accommodating choice with spacious family suites and enjoyable amenities like a lounge with a billiards table. However, noise from young children and the suitability of the pool for small children are minor concerns.
Overall, Hotel Le Cilaos offers a charming and well-located retreat with a balance of serene natural beauty and convenient amenities, supported by a friendly and attentive staff. While there is room for improvement in certain areas, the positive aspects and delightful atmosphere make it a favored destination for many visitors.
Dimitile Hôtel & Spa is lauded for its serene and picturesque location nestled between the bustling city center and the tranquil Bras Long area, offering guests a perfect balance of seclusion and accessibility. The panoramic views and mountainous backdrop create a paradise-like setting ideal for relaxation, with convenient access to shops and local attractions enriching the experience of exploring the vibrant local culture.
The hotel excels in providing a satisfying culinary experience, with its breakfast buffet receiving high praise for quality and variety despite some noting the cost. Dinner at the outdoor restaurant is highlighted by gourmet meals featuring local products and superb cocktails, although some guests feel that prices are high and that more Creole variety could enhance the offerings.
Rooms at Dimitile Hôtel & Spa are spacious, clean, and comfortable, often featuring exceptional panoramic views. Guests appreciate the cozy arrangement and quality bedding, though some note potential improvements in amenities like air conditioning and soundproofing. The hotel's cleanliness is commended, with meticulously maintained rooms and common areas contributing to a tranquil environment.
A major highlight is the exceptional staff, renowned for their professionalism, warmth, and attentiveness, enhancing the overall guest experience. The spa offers an impressive variety of services in a relaxing setting, with its unique sensory path and beautiful design frequently praised.
The heated pool, set against stunning mountain scenery, is a standout feature, providing a superb and peaceful retreat for guests. Overall, Dimitile Hôtel & Spa offers a memorable experience characterized by its beautiful setting, exceptional staff, delightful dining, and comfortable accommodations.
The Hôtel Exsel Créolia in Saint-Denis, Réunion Island offers guests a peaceful location with stunning views of the city from the poolside or balcony. Visitors rave about the wide range of delicious and high-quality breakfast options available, although some found it expensive. The hotel restaurant receives mixed reviews with concerns about slow service and pricing. The rooms are clean and comfortable, although some may be on the smaller side or in need of updates. Most guests appreciate the hotel's emphasis on cleanliness with friendly and accommodating staff members. The pool area is a highlight with a large pool and plenty of sun loungers for relaxation, although more seating may be needed during events. The hotel provides warm hospitality with comfortable beds ensuring a good night's rest. While the hotel has some areas in need of improvement to meet four-star standards, it offers a decent stay with luxury comfort in simple but cozy rooms.
Radisson Hotel Saint Denis in La Réunion offers an inviting and vibrant stay, acclaimed for its prime location on the oceanfront in the heart of Saint Denis. The hotel's proximity to historical sites, shopping, and dining options makes it an ideal base for exploring the dynamic city center, while still providing a tranquil retreat. Beautifully renovated interiors complement the stunning ocean views, with amenities like a rooftop terrace adding to the allure.
Guests generally praise the breakfast offerings, lauding the variety and quality despite a few criticisms related to price and selection. The overall dining experience is marked by exceptional service and flavorful dishes, although some diners express a desire for more creative and diverse options, especially for half-board guests.
Rooms are described as spacious and comfortable, with many boasting sea views and terraces. The cleanliness is consistently noted, paired with modern decor that creates a luxurious atmosphere. The welcoming staff significantly enhance the experience, known for their warmth, professionalism, and attentiveness, contributing to a pleasant ambiance.
The swimming pool is a standout feature, appreciated for its size, warmth, and suitability for both relaxation and family activities. Its rooftop setting offers scenic ocean views, making poolside lounging a favored pastime among guests.
Families find the Radisson particularly accommodating, with thoughtful amenities such as extra beds and cribs provided for children. While the rooms can be compact with added beds, the overall family experience remains positive, supported by the attentive service.
Wi-Fi connectivity mostly receives favorable reviews, despite occasional fluctuations in quality. The hotel’s bedding is another highlight, praised for comfort and quality, ensuring restful nights.
Overall, Radisson Hotel Saint Denis maintains a chic four-star allure, delivering comfort and convenience amidst some minor areas for improvement, particularly in service consistency and dining expectations. Nonetheless, it remains a favored destination, offering memorable stays with its enticing blend of location, amenities, and service.
Hotel Austral by Exsel, located in the heart of Saint-Denis, offers a highly convenient stay for both business and leisure travelers. Its prime location puts guests just minutes away from the city center with easy access to restaurants, bars and essential amenities and is further enhanced by its proximity to the bus station. Despite its central location, the hotel manages to maintain a comfortable and welcoming atmosphere, featuring clean and well-equipped rooms complete with air conditioning, small fridges and balconies that offer unobstructed views. A pool area provides a relaxing retreat and the availability of parking is a notable advantage.
The breakfast at Hotel Austral by Exsel has generally received positive feedback for its variety and quality. The buffet is praised for its diversity and includes delightful touches like homemade cakes. Though some guests suggested more savory options and vegetarian choices, the kindness and efficiency of the staff help offset these minor critiques. The ongoing pool renovations have slightly impacted the ambiance of the breakfast area, but the overall experience remains satisfactory.
Guestrooms are frequently applauded for their cleanliness, spaciousness and comfort. The rooms feature comfortable beds and are well-maintained, though some reviews mention that the bathrooms could use a bit of updating. Despite the hotel's older structure reflecting in the narrowness of some rooms, the general consensus is positive, focusing on the spacious and clean environment.
Cleanliness is a standout feature at Hotel Austral by Exsel. Reviews often describe the hotel as immaculate with both rooms and common areas consistently well-maintained. The cleanliness, combined with the central location and quality breakfast, significantly enhances the overall guest experience.
The staff at Hotel Austral by Exsel receives high praise for their exceptional service. Guests frequently highlight the team's kindness, professionalism and welcoming nature with specific mentions of individuals going above and beyond to ensure a pleasant stay. This friendly and helpful demeanor sets a positive tone for guests' experiences.
While Wi-Fi connectivity is an area where the hotel could improve—guests have reported issues with signal strength and reliability—the overall pleasant atmosphere and other amenities somewhat mitigate this drawback.
The hotel also offers a valuable feature in its free underground parking, highly appreciated by guests navigating the busy city. The secure and private nature of the parking facility adds to the convenience and peace of mind for those traveling with vehicles.
In summary, Hotel Austral by Exsel provides a comfortable and practical stay characterized by its central location, clean and well-equipped rooms and exceptional staff. Minor areas for improvement include Wi-Fi reliability and some aspects of the breakfast and room amenities, but these are outweighed by the generally positive guest experiences.
DINA MORGABINE SAINT DENIS, centrally located in the heart of St. Denis, is well-regarded for providing an ideal base for both business and leisure travelers. Its proximity to the city center, shops, restaurants and major transport hubs, including the airport, makes it a convenient choice for exploring the city or starting island excursions. Guests particularly appreciate the stunning sea views and the scenic rooftop which enhances the overall guest experience.
The hotel earns high marks for its breakfast buffet, noted for its variety, quality and abundance. Guests enjoy a wide selection of sweet and savory options along with fresh, excellently prepared dishes that make for a delightful start to the day. The staff’s attentiveness and friendly service further enhance the breakfast experience, although there are some minor remarks on the pricing and additional charges for certain items.
Dinner at the hotel’s restaurant, Pierre Loti, is frequently praised for its high-quality French cuisine and beautiful presentation. Guests enjoy dining on a pleasant terrace with views and the staff’s welcoming and attentive service is highly commendable. While there are occasional mentions of slow service and inflexible restaurant hours, the overall dining experience is highly rated with many recommending it for dinner.
The hotel’s rooms receive positive feedback for their cleanliness, comfort and modern amenities. Guests appreciate the spaciousness, well-equipped facilities including minibars and air conditioning and the soundproofing that ensures a peaceful stay despite the central location. Some room decor received mixed reviews and there are mentions of occasional maintenance issues.
Cleanliness across the hotel is consistently highlighted with both rooms and common areas maintained in pristine conditions. This, combined with the elegant common areas and attentive staff, ensures a comfortable and inviting environment.
The staff at DINA MORGABINE SAINT DENIS are frequently commended for their friendliness and professionalism. Guests appreciate their welcoming nature and efficient service, which contributes significantly to the hotel's positive atmosphere.
While the WiFi garnered mixed reviews with some guests experiencing unreliable connections, it generally meets basic needs. The spa and fitness facilities also offer varied experiences with positive feedback on the jacuzzi and massage services but some concerns about pricing and availability.
The rooftop pool is a popular feature, appreciated for its heated waters and stunning ocean views, despite occasional mentions of overcrowding and maintenance issues. Parking is mixed with free outdoor spaces filling up quickly and the paid underground parking praised for security but criticized for being cramped and difficult to navigate.
Family stays are also well-catered for with spacious rooms and a welcoming atmosphere making it an excellent choice for both families and couples. Overall, DINA MORGABINE SAINT DENIS offers a comfortable and convenient stay with strong marks for its central location, excellent staff and quality amenities.
Hotel Le Saint Pierre ÎLe De La Reunion is a highly recommended hotel for travelers looking for a well-situated hotel in the heart of Saint Pierre. The hotel's prime location near the beach and city center offers an abundance of restaurants and shops, making it very convenient for guests. The hotel's rooms are spacious, well-equipped and aesthetically pleasing with comfortable beds and some rooms even offering a balcony or kitchen area. The hotel's staff is friendly, attentive and always ready to assist, making for a pleasant stay. The hotel's breakfast selection is copious and varied and the dinner options are delicious and satisfying with the standout dish being the delightful risotto. The hotel's cleanliness is impressive with impeccably clean and well-maintained rooms and bathrooms. The hotel offers convenient parking facilities with a free underground parking garage linked to the hotel. Although the pool is small, it is considered pleasant by most guests. Overall, Hotel Le Saint Pierre ÎLe De La Reunion is a comfortable and clean place to stay during your visit to Île de la Reunion.
Villa Delisle Hôtel & Spa is a highly recommended hotel with an unbeatable location in the heart of Saint Pierre, facing the beach and within walking distance to all amenities. The hotel's stylish decor and beautiful surroundings make it the perfect base to explore Saint Pierre and nearby attractions. The breakfast is a standout feature with guests consistently raving about the delicious, varied breakfast buffet served around the pool area. The staff is incredibly friendly and accommodating, always willing to go the extra mile to ensure guests feel comfortable and valued. The spa is a highlight for many guests with pleasant treatments and exceptional service. The pool area is considered beautiful and comfortable with many guests recommending it as a top feature of the hotel. The beds are a standout feature with many guests raving about their comfort and cleanliness. The hotel offers secure and free private parking with direct access to the hotel, which is a great benefit. Overall, Villa Delisle Hôtel & Spa offers a comfortable and well-decorated stay, though guests should be mindful of potential issues with noise or maintenance.
Hotel Exsel Victoria offers a serene and picturesque retreat with its prime oceanfront location, which is widely praised for its magnificent sea views and tranquil ambiance. The hotel's proximity to the ocean and calm surroundings create an ideal setting for relaxation and scenic enjoyment. Friendly and accommodating staff contribute significantly to the positive experience, making guests feel welcomed and well-taken care of.
Breakfast at Hotel Exsel Victoria is generally appreciated for its variety and quality with options such as pancakes, pastries, fruit and cheese, complemented by freshly squeezed orange juice. Special praise goes to staff member Sébastien for his kindness. However, some guests feel the breakfast could benefit from more variety and substance, especially considering the price.
Dinner experiences at the hotel's restaurant receive mostly positive feedback. Guests enjoy the varied and finely prepared dishes, particularly the Italian cuisine. Despite some remarks about slow service and limited options, the overall dining experience is considered high quality, making it a worthwhile choice for those staying at the hotel.
The rooms at Hotel Exsel Victoria are generally well-received for their cleanliness, functionality and beautiful views. Some rooms, although simple in decor, are appreciated for their comfort and practicality. However, there are mixed feelings regarding the beds with some guests finding the mattresses too soft. Additionally, the rooms could benefit from better soundproofing and some updates to amenities.
Cleanliness is a standout feature at Hotel Exsel Victoria with many guests noting the impeccable upkeep of the rooms and common areas. A few minor issues, such as mold in bathrooms and occasional equipment defects, have been reported but do not significantly detract from the overall positive impression of the hotel's cleanliness standards.
The staff at Hotel Exsel Victoria are consistently praised for their exceptional friendliness and attentiveness. Their warm welcome, helpfulness and dedication to guest satisfaction contribute greatly to the enjoyment of many visitors.
The hotel's swimming pool is another highly praised feature, providing a lovely and relaxing environment with stunning sea views. Guests appreciate the large, clean pool and its serene surroundings, though some feel it could benefit from heating.
In summary, Hotel Exsel Victoria is lauded for its fantastic oceanfront location, friendly staff, clean and comfortable rooms and a top-notch swimming pool. While there are areas for improvement, such as breakfast variety and bed comfort, the overall guest experience is overwhelmingly positive, making it a memorable destination for travelers.
The Palm Hotel & Spa is a luxurious and exceptional 5-star hotel located in a lush green garden with breathtaking views of the ocean and Grande Anse beach. The hotel's location is considered sublime, offering a dreamy escape despite being slightly secluded. The breakfast is a highlight of the stay with guests raving about the quality of the food and exceptional service. The dinner experience is also highly rated with exquisite dishes and a beautiful setting. The rooms are spacious and comfortable with some featuring gardens or balconies and others including a jacuzzi for a touch of luxury. The hotel is well-maintained and clean with exceptional staff providing top-notch services. The spa is luxurious and well-maintained, providing the perfect oasis for rest and relaxation. The pools are stunning and well worth a visit with magnificent views of the Indian Ocean. The hotel is considered a true 5-star luxury experience with impeccable attention to detail and high-quality facilities. Despite some minor criticisms, the Palm Hotel & Spa is highly recommended for a charming, pleasant and discrete getaway in paradise.
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