Accessible HotelThis hotel provides wheelchair accessibility throughout its grounds, with facilities for disabled guests including accessible rooms, toilets, and bathrooms. Specific wheelchair accessible double rooms and two twin bed standard accessible rooms are available. The property offers ramp/level access to the main entrance and permits assistance dogs.
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Summary of reviews related to the 'Accessible' categoryThe Holiday Inn Express Cheltenham Town Centre, an IHG Hotel, appears to be well-equipped to cater to guests with disabilities. The availability of wheelchair accessible rooms and easy access for disabled guests are some of the hotel's highlights. They offer specific rooms on the 5th floor designed to meet accessibility needs, including appropriate room access for wheelchair users. Guests have noted that the hotel provides excellent disabled provisions, such as great accessibility in bathrooms and additional wheelchair availability.
The hotel's infrastructure supports easy access throughout with specialized tiles in designated zones and a range of access services that facilitate movement for all guests. Pre-arranged access ensures a comfortable stay, accommodating any specific requirements. Problems related to access are promptly solved with air conditioning systems noted to be in good working order.
Moreover, the hotel's commitment to accessibility is evident as they swiftly offer room changes to more accessible ones upon request, ensuring that every guest has a comfortable and inclusive experience.
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