Hotel Heidekrug

Grunplan 53.18802700, 12.88128200 , Grünplan 14 (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Heidekrug is widely celebrated for its idyllic location nestled amidst lush greenery and dotted with pristine woodlands. The hotel offers a tranquil retreat by a picturesque lake, creating a serene environment perfect for relaxation and outdoor activities such as hiking and biking. This natural integration makes it a go-to location for families, friends and pet lovers seeking peace and picturesque landscapes.

Guests consistently praise the hotel's breakfast offerings, describing them as rich, diverse and delicious. Freshly prepared items like scrambled eggs are a highlight, along with a well-varied breakfast buffet. Opportunities to enjoy breakfast outdoors add to the pleasant dining experience, allowing guests to fully embrace the scenic beauty. While there are minor suggestions for improvement, the consensus is overwhelmingly positive.

Hotel Heidekrug's dining experience extends beyond breakfast with the evening à la carte options deemed superb. The restaurant caters to various tastes, including a special children’s menu and receives high marks for quality, freshness and abundance. Guests appreciate the home-cooked feel and the availability of continuous hot food, further enhancing their stay.

The hotel's rooms are spacious, clean and equipped with fly screens to ensure comfort. Despite the decor being somewhat outdated and functional furniture sometimes lacking comfort, the overall experience remains cozy and satisfying. Some rooms feature lovely views or balconies, though noise and occasional bathroom cleanliness issues have been noted.

Cleanliness is generally upheld with high standards, both within the hotel and its surroundings. Although there are specific concerns such as inconsistent room cleaning, the environment is largely maintained well, making it suitable for short stays.

The staff at Hotel Heidekrug earn high praise for their friendliness, attentiveness and overall helpful nature. Personalized service and genuine hospitality ensure a warm and welcoming atmosphere, even if occasional signs of staff being overwhelmed surfaced.

The hotel provides free Wi-Fi, but connectivity issues are common with reports of weak or slow internet being frequent. This indicates a need for improvement in digital services to better meet guest expectations.

Opinions on the beds are mixed with comfort levels varying among guests. Some found the beds satisfactory, while others cited the need for updated mattresses and bedding to enhance overall comfort.

Lastly, Hotel Heidekrug stands out as exceptionally dog-friendly, welcoming pets with open arms and ensuring owners have access to the hotel’s beautiful, pet-friendly environment. This makes it an ideal choice for those traveling with their canine companions, offering numerous amenities and routes for enjoyable walks.

Overall, Hotel Heidekrug is a serene and charming retreat, celebrated for its natural beauty, welcoming atmosphere and satisfying dining experiences, though some updates and improvements can further elevate the guest experience.
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Small Hotel

Room Types
Single Room Elegant room with a flat-screen TV and a minibar. Includes a bath tub in the en suite bathroom.

Standard Double Room Spacious room with a flat-screen TV, minibar, and an en suite bathroom with a hairdryer. There is also a view of the park.

Junior Suite with Balcony Spacious room with a flat-screen TV, minibar, and an en suite bathroom with a hairdryer. There is also a view of the lake, and some rooms include a corner bath. Please note that the maximum occupancy is 4. Extra beds cannot be accommodated in this apartment.

Guest Reviews
7.9
Good
Location
Hotel Heidekrug is praised extensively for its exceptional location, which resonates with tranquility and natural beauty. Nestled amidst lush greenery and surrounded by forests, the hotel provides a serene retreat from the hustle and bustle of daily life. Guests highlight the idyllic setting by a picturesque lake, offering a perfect backdrop for relaxation and peace.

The hotel's secluded spot provides an excellent start for bicycle tours, hiking and various other outdoor activities. Visitors frequently mention the impressive views of the small lake, which are complemented by well-maintained facilities and spacious surroundings. The environment invites guests to unwind, whether on a peaceful walk or simply enjoying the scenic beauty from the garden terrace.

The tranquil and almost traffic-free location ensures a restful stay, ideal for travelers seeking solace and nature lovers alike. The natural integration of the hotel into its scenic environment stands out, making it a preferred choice for vacations with family, friends or pets. With its own bathing lake, the setting is deemed perfect for both relaxation and active leisure.

Overall, Hotel Heidekrug offers an optimal escape, combining the comforts of modern amenities with the allure of nature, making it a perfect retreat for those seeking peace, relaxation and picturesque landscapes.

Breakfast
Hotel Heidekrug offers a commendable breakfast experience for its guests. The reviews highlight that the breakfast is consistently very good, ample and diverse with something to suit every palate. Scrambled eggs feature prominently, prepared daily to guests' delight. The extensive and rich breakfast buffet is well stocked, providing a varied selection that includes freshly prepared and tasty food.

Guests appreciate the opportunity to enjoy breakfast outdoors when the weather is favorable, enhancing their experience with scenic views and a peaceful ambiance. The quality of the food is frequently noted with many guests describing the offerings as delicious and abundant.

However, a few reviews mention areas for improvement. Some criticisms include the lack of black tea on certain days, occasional soggy bread rolls and a limited variety of sausages and cheeses. A few guests suggested incorporating more whole grain options, nuts and plain yogurt to enhance the overall selection.

Despite these minor critiques, the general consensus is that the breakfast at Hotel Heidekrug is both satisfying and enjoyable, making it a notable aspect of the stay.

Dinner
Hotel Heidekrug boasts a superb dining experience, consistently impressing guests with its delicious and plentiful food options. The à la carte offerings in the evenings come highly recommended with a wide range of choices that cater to various tastes. Families with children will appreciate the small food menu options specifically for kids, ensuring that every member of the family is well taken care of.

The restaurant features different opening hours but is notably open in the evenings, providing a wonderful dining option for hotel guests. Freshly prepared and well-balanced meals are a highlight, delivering a rich and tasty experience that is both down-to-earth and satisfying.

Guests repeatedly praise the excellent cuisine, often commenting on the great kitchen and how the dinner consistently exceeds expectations. Whether dining outdoors or indoors, the food remains varied, abundant and very tasty. The experience is complemented by a home-cooked feel, making evening meals at the restaurant a delight every time.

Overall, Hotel Heidekrug's restaurant stands out as a culinary gem with continuous hot food available from noon to 8 pm, ensuring guests have the opportunity to indulge in delicious and rich food throughout their stay.

Rooms
Hotel Heidekrug offers guests spacious and clean rooms with many reviewers appreciating the generous size and brightness of their accommodations. Despite the large and cozy atmosphere, the room decor tends to lean towards an old-fashioned and simple style, which, while functional, could benefit from an update. Some rooms feature lovely elements such as balconies or views of the lake, adding to their charm.

The bathrooms are generally spacious but seem to be a point of contention for some guests due to occasional cleanliness issues and a need for repair or renovation. Bathtubs are provided instead of showers, which may be an inconvenience for some visitors.

Noise can be an issue with several comments noting that the rooms are quite noisy. The furniture, although functional, is not always the most comfortable, particularly the couches and armchairs.

On a positive note, the hotel rooms are equipped with fly screens, eliminating the mosquito problem. The reception staff is recognized for being friendly and the overall value for the price is deemed acceptable by many guests. While the decor is outdated, it doesn't detract from the overall experience for most, who find the rooms cozy and lovable despite their aged appearance.

Beds
The reviews for the beds at Hotel Heidekrug present a mixed experience for guests. There are mentions of the beds being comfortable, which indicates that some guests found a satisfactory level of comfort. However, several reviews highlight issues such as the softness of the mattresses, which for some led to back pain and discomfort. Comments also point out that the mattresses are old and worn out and suggest that new mattresses could improve the sleeping experience. Additionally, the comforters and blankets were described as firm and heavy, which might not cater to everyone's preferences. Overall, while some guests appreciated the comfort of the beds, others suggest that updates and improvements are necessary.

Cleanliness
Hotel Heidekrug receives high marks for its general cleanliness with many guests highlighting the cleanliness as very good. The hotel and its surrounding area are well-maintained, making it an excellent choice for a short stay. Guests frequently describe the environment as very clean with no major complaints. However, a few reviews point out specific issues with room cleaning, such as a lack of vacuuming during the week and some cleanliness concerns in rooms where pets are allowed. Despite these isolated incidents, overall feedback indicates that everything is kept clean and tidy.

Staff
Hotel Heidekrug boasts a dedicated and welcoming team, often highlighted for their friendly and accommodating nature. Guests frequently commend the staff for their attentiveness, helpfulness and warm interactions, creating a hospitable atmosphere throughout the hotel. The staff is routinely described as super friendly, hardworking, courteous and quick in their service. Personalized service and attention to guest needs are notable strengths, contributing significantly to positive guest experiences. Although there were occasional mentions of staff appearing overwhelmed or disengaged, the overall impression remains one of a caring and competent team. The staff's genuine hospitality and prompt assistance contribute to the hotel's reputation for providing top-notch service.

Wi-Fi
Hotel Heidekrug offers free Wi-Fi, but guests have noted significant issues with connectivity and speed. Reports highlight that Wi-Fi access is often weak, slow or practically non-existent with many guests struggling to use the internet or mobile phones during their stay. Persistent complaints indicate that the internet connection can be unreliable and mobile reception is frequently poor. Despite the complimentary Wi-Fi, the overall consensus is that the internet services at Hotel Heidekrug are in dire need of improvement, making it difficult for guests to stay connected.

Dog Friendly
Hotel Heidekrug is recognized for its exceptional dog-friendly facilities, making it an ideal choice for those traveling with their canine companions. The hotel warmly welcomes dogs with no restrictions, ensuring that pets feel just as comfortable as their owners. The environment surrounding the hotel is perfect for beautiful walks with dogs, providing plenty of scenic routes to explore.

Guests have noted that their dogs were always welcome and appreciated the numerous trash cans conveniently located nearby, which helps maintain cleanliness. With a reputation for being very animal-friendly, Hotel Heidekrug successfully caters to both dog owners and their pets, whether they are there for a vacation with their dog or simply need a dog-inclusive stop on a bicycle tour.


No, Hotel Heidekrug doesn't have any pool.

No, a spa isn't available at Hotel Heidekrug.

Yes, Hotel Heidekrug welcomes dogs.

Yes, parking facilities are available at Hotel Heidekrug.

No, Hotel Heidekrug doesn't have a gym.

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