4-Star HotelLocated close to the train station, this modern hotel offers spacious rooms with flat-screen TVs and free parking. Guests appreciate the cleanliness, modern style, and convenient location near shopping centers. The breakfast is also well-regarded.
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Summary of reviews related to the '4 Star' categoryMax Hotel Livorno aspires to be a four-star establishment with a range of opinions reflecting both its strengths and areas needing improvement. Highlights include a good quality breakfast, aligned with the expectations of a four-star hotel and a well-furnished structure that is not dilapidated. Some guests found the facilities and services consistent with a four-star rating, while others considered it merely functional for this category.
However, multiple reviews cited notable shortcomings. Issues such as lacking amenities, missing mini fridges and no breakfast were mentioned. Further criticism was directed at the condition of the rooms with peeling wallpaper and maintenance concerns. The hotel’s overall quality and service levels have been described as falling short of four-star standards with some guests suggesting it should be rated as a three-star hotel instead.
Despite these criticisms, there is room for improvement. With attention to detail, enhanced maintenance and better service responses, the hotel could uplift its reputation and meet the expectations of a four-star hotel. The quality-price ratio is another area highlighted for potential enhancement, which could make a significant difference in guest satisfaction.
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