3-Star HotelThis hotel offers a comfortable environment, very good conditions, and convenient transportation. The breakfast is self-service, and the surrounding facilities are complete. Rooms have a safe box, a flat-screen TV with satellite channels, and air conditioning.
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Summary of reviews related to the '3 Star' categoryThe Ibis Quito offers a consistent experience typical of the Ibis chain, ensuring no major surprises for guests familiar with the brand. The hotel is well-maintained, boasting clean rooms and a location that is both convenient and strategic. Guests frequently commend the attentive nature of the staff and the overall comfort of the hotel's ambiance. Breakfast is often highlighted as a positive aspect of the stay, adding to the overall good value for money.
Despite the generally satisfactory level of service and amenities, there are a few areas where the hotel falls short. While the hotel is fully functional, it faces criticism for being quite average with some issues such as non-functional TVs and phones. Some guests have found the towels to be old and rough and the cleaning staff to be noisy, which affected their comfort. The breakfast staff’s customer service also has room for improvement.
In summary, while Ibis Quito generally upholds the standard Ibis quality and is a comfortable option with good value, there are minor setbacks that could be addressed to enhance the overall guest experience.
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