Holiday Inn Express Gurugram Sector 50 by IHG
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Summary of reviewsHoliday Inn Express Gurugram Sector 50 by IHG, offers a variety of elements that contribute to a balanced guest experience. The location is one of the hotel's standout features, situated in a bustling commercial zone within the Good Earth Mall, providing easy access to shopping, dining and key locations, making it ideal for both business and leisure travelers. However, some first-time visitors may find the entrance somewhat challenging to locate.
Guests' breakfast experiences are mixed; while the quality and taste are often praised, highlighting a good buffet and friendly staff, there are frequent complaints about limited variety, poor food quality and sometimes inadequate maintenance of the dining area. Dinner also receives mixed reviews; some guests find the food satisfactory while others report issues with food quality and cleanliness, underscored by alarmingly poor hygiene in certain cases.
The rooms, although praised for their cleanliness by some, are generally deemed too small, detracting significantly from the overall comfort. Problems such as poor layout, tiny bathrooms and noise disturbances are often cited, contributing to a less favorable accommodation experience.
Cleanliness, in general, is a point of contention. While many guests appreciate the hotel's cleanliness and note the efforts of the housekeeping staff, others report instances of dirty carpets, linens and poorly maintained bathrooms.
Staff interactions also garner mixed reviews. Positive feedback highlights the courteousness and helpfulness of the staff, especially the front desk and housekeeping teams, while negative feedback includes reports of uncooperative behavior and communication issues.
The hotel provides free Wi-Fi, which receives both praise for good connectivity and criticism for inconsistent performance. Parking facilities are generally well-received with ample space available, though the lack of valet service and assistance with luggage from the parking area are noted issues.
The comfort of the beds stands out for many guests, despite some experiencing cleanliness issues such as unclean bed sheets and pillows. Although the beds are often described as cozy, their smaller size and occasional requests for firmer mattresses indicate room for improvement.
Lastly, the hotel’s four-star rating is questioned by many guests who feel that the services and facilities do not measure up to the expectations set by this classification. Limited breakfast options, cleanliness issues and service shortfalls are cited as areas where the hotel falls short.
Overall, while the hotel excels in location and staff friendliness, it faces challenges in room comfort, cleanliness consistency and dining services, leading to a mixed but instructive array of guest experiences.
Categories
Guests' breakfast experiences are mixed; while the quality and taste are often praised, highlighting a good buffet and friendly staff, there are frequent complaints about limited variety, poor food quality and sometimes inadequate maintenance of the dining area. Dinner also receives mixed reviews; some guests find the food satisfactory while others report issues with food quality and cleanliness, underscored by alarmingly poor hygiene in certain cases.
The rooms, although praised for their cleanliness by some, are generally deemed too small, detracting significantly from the overall comfort. Problems such as poor layout, tiny bathrooms and noise disturbances are often cited, contributing to a less favorable accommodation experience.
Cleanliness, in general, is a point of contention. While many guests appreciate the hotel's cleanliness and note the efforts of the housekeeping staff, others report instances of dirty carpets, linens and poorly maintained bathrooms.
Staff interactions also garner mixed reviews. Positive feedback highlights the courteousness and helpfulness of the staff, especially the front desk and housekeeping teams, while negative feedback includes reports of uncooperative behavior and communication issues.
The hotel provides free Wi-Fi, which receives both praise for good connectivity and criticism for inconsistent performance. Parking facilities are generally well-received with ample space available, though the lack of valet service and assistance with luggage from the parking area are noted issues.
The comfort of the beds stands out for many guests, despite some experiencing cleanliness issues such as unclean bed sheets and pillows. Although the beds are often described as cozy, their smaller size and occasional requests for firmer mattresses indicate room for improvement.
Lastly, the hotel’s four-star rating is questioned by many guests who feel that the services and facilities do not measure up to the expectations set by this classification. Limited breakfast options, cleanliness issues and service shortfalls are cited as areas where the hotel falls short.
Overall, while the hotel excels in location and staff friendliness, it faces challenges in room comfort, cleanliness consistency and dining services, leading to a mixed but instructive array of guest experiences.
Hotel Taking Steps Towards Sustainability
This hotel is identified as a Green Hotel, indicating its participation in environmental initiatives aimed at promoting sustainability.
Business Hotel
This hotel offers essential amenities and services for business travelers. It provides a convenient location and efficient service. The Holiday Inn Express is suitable for travelers seeking practicality and comfort.
4-Star Hotel
This hotel offers comfortable accommodations and essential amenities. It is well-suited for travelers seeking a reliable and convenient stay, with easy access to local attractions and business centers.
Accessible Hotel
Hotel with Gym
Guest Reviews
The Holiday Inn Express Gurugram Sector 50 boasts a prime location in the heart of a bustling commercial zone, making it an excellent choice for both business and leisure travelers. Nestled within the Good Earth Mall, guests have easy access to a variety of shopping outlets, restaurants, coffee shops, grocery stores and other amenities right at their doorstep. The hotel's proximity to key locations and the international airport further adds to its convenience. Many reviews highlight that the location as very good, great and ideal for business travelers due to its strategic positioning.
However, the entrance can be a bit tricky to find for first-time visitors. Despite this minor inconvenience, the surrounding area's vibrant atmosphere and accessibility to popular spots in Gurgaon make it a favorable lodging option. From business partners to casual shoppers, everyone finds the location suitable and advantageous. Overall, the hotel’s location stands out as its strongest asset, ensuring guests a comfortable and convenient stay.
The breakfast experience at Holiday Inn Express Gurugram Sector 50 garners mixed feedback from guests. Many appreciate the quality and taste, describing it as good, excellent or even outstanding. Some found the breakfast delicious and the variety good enough for a budget hotel with a few singling out the great breakfast buffet and friendly, helpful staff.
However, numerous guests highlight concerns. Common criticisms include the limited variety of options with some noting the monotony for longer stays and the lack of vegetarian and international selections. The absence of live cooking stations and the sometimes long queues add to the dissatisfaction.
Several guests experienced issues with food quality, describing items as cold, stale or even inedible. The breakfast area itself was sometimes overcrowded and not well-maintained with dirty tables further detracting from the experience.
Such feedback suggests while the breakfast service has its merits, significant improvements are needed to meet a broader range of preferences and maintain consistent quality.
The dinner experience at the Holiday Inn Express Gurugram Sector 50 by IHG, has received mixed feedback from guests. Some guests found the dinner to be simple yet satisfactory and were pleased with the taste despite the limited menu options. The buffet spread did see some positive comments for being good. However, many reviews point out several areas of concern. Dinner quality generally received criticism with some highlighting issues like poor food quality, limited food options and small portion sizes. A few guests even had alarming experiences such as finding a cockroach in their dinner, which raised concerns about cleanliness and hygiene. Overall, while the food in the restaurant was found acceptable by some, many guests felt that the dinner experience failed to meet expectations.
The guest reviews for the rooms at Holiday Inn Express Gurugram Sector 50 by IHG, reflect a consistent theme of dissatisfaction with the room size. Many guests found the rooms to be extremely small and cramped, often describing them as matchbox-sized or comparable to train compartments. These reviews suggest that the rooms may be insufficient for more than one person and uncomfortable for families.
Despite these issues, some reviews noted that the rooms were clean and neat. However, other fundamental problems such as poor room layout, tiny bathrooms, uncomfortable bedding, noise issues and occasional smells contributed to a less than satisfactory experience for several guests. Room cleanliness received mixed feedback with some guests finding it adequate while others encountered dirty carpets and floors.
Additionally, there were mentions of poor service quality, including delayed room readiness and lack of room service. Some guests also pointed out that the rooms were poorly ventilated and felt suffocating, exacerbating the effects of the limited space.
Overall, while the cleanliness of the rooms was acknowledged by some, the overwhelmingly small size of the rooms and associated discomforts seem to be a significant detractor for those opting to stay at this hotel.
The beds at the Holiday Inn Express Gurugram Sector 50 have received mixed reviews from guests. Many guests found the beds to be cozy, comfortable and good, enhancing their overall stay at the hotel. A common positive remark was that the beds were comfy, providing a good night's sleep.
However, several guests experienced issues with cleanliness. There were multiple complaints about unclean bed sheets, pillows and pillowcases, some of which had visible hair and dust, which made the stay less pleasant for these visitors. Additionally, some guests found the beds to be smaller than expected and suggested that the bed quality needed improvement.
While many praised the comfort of the beds, a few noted they would prefer a firmer mattress. There were also mentions of the room being congested and lacking a wardrobe, which may affect the stay experience for those with longer visits or more luggage.
In summary, while the comfort of the beds at Holiday Inn Express Gurugram Sector 50 is mostly appreciated, issues with cleanliness and bed size occasionally overshadow the positive aspects.
Holiday Inn Express Gurugram Sector 50 by IHG has garnered mixed reviews regarding its cleanliness. Many guests appreciated the hotel's efforts to maintain a general standard of cleanliness and hygiene, noting that the rooms were often described as clean and well-maintained. The property overall received positive mentions for its neatness and upkeep. Housekeeping staff were also praised for their dedication and service and several guests mentioned the clean state of the rooms and bathrooms.
However, there were significant issues that detracted from the overall cleanliness experience for many. Numerous reviews highlighted concerns about dirty carpets in the rooms and corridors, unclean and worn linens and bathrooms that were not properly maintained. Some guests specifically pointed out issues such as mold in the showers, broken toilets and an unpleasant smell in the rooms, implying a lapse in housekeeping standards. The dining area received positive remarks for its cleanliness, but complaints about untidy kettles and glasses in the rooms were noted.
Overall, while there were commendable aspects regarding cleanliness, inconsistencies in room maintenance and housekeeping seemed to negatively impact the guest experience.
The staff at Holiday Inn Express Gurugram Sector 50 by IHG has garnered mixed feedback from guests. On the positive side, many guests found the staff to be polite, friendly and courteous. The front desk and reception teams frequently received commendations for being helpful, cooperative and prompt in service. Housekeeping staff were often praised for their diligence, hard work and accommodating nature, ensuring a comfortable stay for many guests.
However, there were notable mentions of unhelpfulness and poor communication from some members of the staff. Incidents of being ignored and experiencing uncooperative or indifferent behavior were reported, particularly at the front desk and reception. Some guests felt unwelcome and observed a lack of attentiveness and professionalism. Issues such as unreturned messages prior to arrival and language barriers also impacted some guests' experiences negatively.
The hospitality of the courteous and caring staff generally stood out with many guests emphasizing the helpfulness and friendliness of the team. Despite these positive interactions, there are areas concerning staff communication and responsiveness that could benefit from improvement to enhance the overall guest experience.
The Wi-Fi service at Holiday Inn Express Gurugram Sector 50 by IHG, has received mixed feedback. Positive remarks highlight that the hotel offers free Wi-Fi with good connectivity and, at times, high-speed internet. Some guests found the Wi-Fi to be very good and the facility commendable. However, others reported issues such as slow speeds, intermittent connectivity problems and occasional non-functionality. Although there are instances of satisfactory Wi-Fi experiences, it's evident that the service could benefit from improvements to ensure consistent performance.
The Holiday Inn Express Gurugram Sector 50 offers a generally positive parking experience for its guests. Many have noted that parking is easily available and considered the space to be very good with a notably large parking area on the property. However, some challenges include the absence of valet parking and issues with no help with luggage from the parking area. Additionally, there is no separate parking for the hotel, which can create inconvenience for guests, particularly those using services like Ola and Uber, as there isn't a designated space for pick-ups and drop-offs. Despite these minor drawbacks, the ample parking space contributes to a satisfactory experience overall.
Holiday Inn Express Gurugram Sector 50 by IHG, has received mixed feedback regarding its four-star rating, facilities and services. While guests have described certain aspects as awesome, many have conveyed disappointment regarding the hotel's overall standard, which they feel does not match that of other four-star establishments. The breakfast experience has been labeled as average with limited options that do not align with a four-star niveau. Numerous reviewers have noted that the service did not meet the expectations set by the advertised rating on booking platforms. Overall, guests have expressed that their stay did not provide a worthy deal when considering the four-star classification.
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Location
However, the entrance can be a bit tricky to find for first-time visitors. Despite this minor inconvenience, the surrounding area's vibrant atmosphere and accessibility to popular spots in Gurgaon make it a favorable lodging option. From business partners to casual shoppers, everyone finds the location suitable and advantageous. Overall, the hotel’s location stands out as its strongest asset, ensuring guests a comfortable and convenient stay.
Breakfast
However, numerous guests highlight concerns. Common criticisms include the limited variety of options with some noting the monotony for longer stays and the lack of vegetarian and international selections. The absence of live cooking stations and the sometimes long queues add to the dissatisfaction.
Several guests experienced issues with food quality, describing items as cold, stale or even inedible. The breakfast area itself was sometimes overcrowded and not well-maintained with dirty tables further detracting from the experience.
Such feedback suggests while the breakfast service has its merits, significant improvements are needed to meet a broader range of preferences and maintain consistent quality.
Dinner
Rooms
Despite these issues, some reviews noted that the rooms were clean and neat. However, other fundamental problems such as poor room layout, tiny bathrooms, uncomfortable bedding, noise issues and occasional smells contributed to a less than satisfactory experience for several guests. Room cleanliness received mixed feedback with some guests finding it adequate while others encountered dirty carpets and floors.
Additionally, there were mentions of poor service quality, including delayed room readiness and lack of room service. Some guests also pointed out that the rooms were poorly ventilated and felt suffocating, exacerbating the effects of the limited space.
Overall, while the cleanliness of the rooms was acknowledged by some, the overwhelmingly small size of the rooms and associated discomforts seem to be a significant detractor for those opting to stay at this hotel.
Beds
However, several guests experienced issues with cleanliness. There were multiple complaints about unclean bed sheets, pillows and pillowcases, some of which had visible hair and dust, which made the stay less pleasant for these visitors. Additionally, some guests found the beds to be smaller than expected and suggested that the bed quality needed improvement.
While many praised the comfort of the beds, a few noted they would prefer a firmer mattress. There were also mentions of the room being congested and lacking a wardrobe, which may affect the stay experience for those with longer visits or more luggage.
In summary, while the comfort of the beds at Holiday Inn Express Gurugram Sector 50 is mostly appreciated, issues with cleanliness and bed size occasionally overshadow the positive aspects.
Cleanliness
However, there were significant issues that detracted from the overall cleanliness experience for many. Numerous reviews highlighted concerns about dirty carpets in the rooms and corridors, unclean and worn linens and bathrooms that were not properly maintained. Some guests specifically pointed out issues such as mold in the showers, broken toilets and an unpleasant smell in the rooms, implying a lapse in housekeeping standards. The dining area received positive remarks for its cleanliness, but complaints about untidy kettles and glasses in the rooms were noted.
Overall, while there were commendable aspects regarding cleanliness, inconsistencies in room maintenance and housekeeping seemed to negatively impact the guest experience.
Staff
However, there were notable mentions of unhelpfulness and poor communication from some members of the staff. Incidents of being ignored and experiencing uncooperative or indifferent behavior were reported, particularly at the front desk and reception. Some guests felt unwelcome and observed a lack of attentiveness and professionalism. Issues such as unreturned messages prior to arrival and language barriers also impacted some guests' experiences negatively.
The hospitality of the courteous and caring staff generally stood out with many guests emphasizing the helpfulness and friendliness of the team. Despite these positive interactions, there are areas concerning staff communication and responsiveness that could benefit from improvement to enhance the overall guest experience.
Wi-Fi
Parking
4 Star
No, Holiday Inn Express Gurugram Sector 50 by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Gurugram Sector 50 by IHG.
No, Holiday Inn Express Gurugram Sector 50 by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Gurugram Sector 50 by IHG.
Yes, Holiday Inn Express Gurugram Sector 50 by IHG has a gym.
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