Best Western Skycity Hotel is a centrally located full-service business hotel in the millennium city of Gurgaon, a part of National Capital Region of Delhi (Delhi NCR). It is close to both international and domestic airports of New Delhi. The major business districts of DLF Cyber City, UdyogVihar, Sector 32 Industrial Area, Manesar which are the hub of major MNCs as well as Indian Companies are within 5-15 minutes drive from the hotel. Major tourist attractions, such as QutubMinar, JantarMantar, India Gate, Red Fort, Humayuns Tomb and Akshardham Temple, are all within 15-45 minutes drive from the hotel, while The Delhi Metro Rail conveniently connects to all major areas of Delhi. Additionally, the hotel features a Japanese club with Japanese-style amenities and it is also women-friendly.
The Crowne Plaza Today Gurugram by IHG, boasts a highly regarded location praised for its prime central position, making it a convenient choice for both business appointments and leisure travel in Delhi and Gurugram. The hotel's easy accessibility and excellent transport connections, combined with a serene and quiet setting, add to its appeal. The panoramic views from the rooms further enhance the stay, positioning the hotel as an ideal base for travelers.
Guests consistently laud the hotel's breakfast offerings, describing them as amazing, delicious and sumptuous with an elaborate buffet offering a wide variety of cuisines including English, Japanese, Mediterranean and Indian. The attentive and kind staff contribute significantly to the positive breakfast experience, which is frequently highlighted as a high point despite minor service delays.
Dinner at the hotel presents a mix of experiences with some guests appreciating the variety and quality of dishes, particularly the kebabs and Sunday brunch. However, there are mentions of inconsistent food quality and occasional delays in orders, suggesting room for improvement in the hotel's dining service.
The hotel's rooms receive high praise for their spaciousness, cleanliness and luxurious ambiance. Guests appreciate the ample natural light, nice views and state-of-the-art washrooms. Although there are occasional reports of disturbances and minor issues with room service, the overall feedback emphasizes comfort and meticulous upkeep.
Impeccable cleanliness is another strong aspect of the hotel with visitors consistently noting the top-notch maintenance of rooms and facilities. The hotel's luxurious and inviting ambience is further enhanced by amenities such as a gym, swimming pool, jacuzzi, sauna, spa and well-kept conference rooms, making it suitable for both leisure and business travelers.
The staff at Crowne Plaza Today Gurugram are frequently commended for their friendly, polite and professional demeanor, making guests' stays more comfortable. Specific individuals receive praise for exceptional service, although there are occasional reports of slow room service and less friendly reception staff.
The beds are particularly noted for their comfort with clean and comfortable bedding contributing to a good night's sleep. Despite minor issues with the availability of twin bed rooms, the comfort of the beds remains a strong point, supported by the hotel's clean environment and supportive staff.
Overall, the Crowne Plaza Today Gurugram by IHG, stands out for its excellent location, sumptuous breakfast offerings, comfortable and clean accommodations and friendly staff, ensuring a thoroughly relaxing and enjoyable stay for guests.
ITC Grand Bharat, a Luxury Collection Retreat in Gurgaon, New Delhi Capital Region, consistently impresses guests with its outstanding offerings and services. The breakfast experience is marked by a wide array of flavorful and delectable options, including standout dishes like benedict and banana brioche. While vegetarian selections could be more extensive, the breakfast still remains a highlight for many, enhanced by the property's expansive setting and inviting ambiance.
Dinner at ITC Grand Bharat is often highlighted for its exceptional culinary experience. The delicious food and remarkable service create memorable dining moments, further elevated by Chef Dipankar’s commendable talents. While guests occasionally mention the need for more variety, the overall dining experience frequently leaves a lasting positive impression.
The rooms are another standout feature of ITC Grand Bharat, offering luxurious accommodations with beautifully decorated interiors that combine modern style with opulent comfort. Spacious and well-kept, especially the pool access suites, these rooms significantly contribute to the enchanting experience at this remarkable property.
The staff at ITC Grand Bharat plays a crucial role in establishing a welcoming and hospitable atmosphere. They are often praised for their politeness, helpfulness, and efficiency in ensuring a pleasant stay for guests. Notable members like Sahil and Chef Dipankar receive specific accolades for their exceptional service. Despite occasional dissatisfaction, the staff is generally commended for their earnest efforts and super-friendly demeanor, embodying the spirit expected from a luxury retreat.
Overall, ITC Grand Bharat is celebrated for its blend of delicious culinary offerings, luxurious accommodations, and commendable service, making it a favored destination for visitors seeking a memorable and indulgent experience.
The DoubleTree by Hilton Gurgaon New Delhi NCR receives favorable reviews for its excellent location, exceptional breakfast offerings and attentive staff. Situated centrally, the hotel is conveniently accessible, especially due to its proximity to the Rapid metro station and the CBD of Gurgaon. Guests appreciated the seamless city exploration facilitated by this strategic position and noted the availability of a good breakfast buffet and external food options.
The breakfast service at the hotel is highly praised with many guests describing it as among the best in India. The wide variety of delicious options, including well-liked items like omelettes, filter coffee and croissants, left a positive impression. The courteous and helpful breakfast staff further enhanced guests' experiences, despite occasional minor criticisms regarding table arrangements.
Dinner at the hotel garnered mixed feedback. While some diners enjoyed dishes like Chicken Biryani and praised the quality and friendly service, others felt the food was average with complaints about the limited main course options, excessive oil, salt and spice. Cost was also a common concern, suggesting room for improvement in menu diversity and overall quality.
The guest rooms received positive remarks for their cleanliness, spaciousness and good views, creating a comfortable environment for guests. Room service was prompt and business travelers appreciated the conducive workspace. However, some guests mentioned that the rooms felt dated and in need of refurbishment, citing issues like smelly carpets, dampness and outdated decor. Bathrooms specifically required better maintenance.
Cleanliness is a strong point for this hotel with many guests commending the hygiene standards and the efforts of the housekeeping staff. Occasional issues like the need for repeated cleaning requests, mould in bathrooms and dirty linens were noted, but did not overshadow the general positive sentiment. The hotel is described as well-maintained overall with a focus on safety and guest comfort.
The staff at DoubleTree by Hilton Gurgaon New Delhi NCR are often singled out for their exceptional service. Guests repeatedly praised team members like Shivani and Narayan for their dedication and hospitality, which made their stays memorable. The overall team is described as courteous, friendly and extremely helpful, enhancing the hotel's appeal. Although there were a few less favorable encounters, the general consensus underscores excellent service and hospitality.
Lastly, the comfortable beds and soft duvets significantly contributed to a pleasant stay with particular commendation for the cleanliness of the bed linens. Some issues like standard bedspreads and sensitive mattresses were mentioned, along with a few instances of stained linen, indicating areas for minor improvements. Overall, the comfort of the beds and the exceptional service stood out as major positives.
In summary, DoubleTree by Hilton Gurgaon New Delhi NCR excels in location, breakfast offerings, cleanliness and staff service with opportunities for improvement in room decor, dinner quality and some maintenance aspects.
Country Inn & Suites by Radisson in Gurugram Sector 12 receives mixed reviews across various aspects, yet maintains a generally positive impression due to several standout features. The hotel is appreciated for its convenient location near a hospital and easy access from a main road, though some guests find its industrial surroundings and distance from central landmarks or metro stations less ideal. Nevertheless, the hotel compensates with excellent facilities and hygiene standards that cater well to travelers prioritizing amenities over location.
The breakfast experience is largely favorable, with guests enjoying a good variety of options and excellent hygiene. The dining atmosphere is made pleasant by the friendly and helpful staff, although there are calls for more diversity in the menu to prevent repetition. Certain south Indian dishes are particularly well-received, whereas some north Indian offerings could be improved.
The rooms at the hotel are praised for their spaciousness and cleanliness, providing guests with a comfortable and pleasant stay. The staff, particularly in reception and housekeeping, are frequently recognized for their friendliness and efficiency, making a significant positive impact on the guest experience. Although there are suggestions for renovating the aging property, the overall impression remains positive due to the courteous and attentive staff.
Cleanliness is consistently highlighted as a strong point, with the hotel maintaining high hygiene standards across its premises. While minor concerns about outdated room maintenance and specific cleanliness issues are mentioned, these are relatively isolated and do not detract significantly from the general satisfaction reported by guests.
The hotel staff is frequently lauded for their exceptional service, with individual team members receiving special recognition for their courteous and cooperative nature. This level of attentive service enhances the warm hospitality of the hotel, often exceeding guest expectations and contributing to an overall satisfying stay.
One area requiring urgent improvement is the Wi-Fi service, as many guests report issues with weak or unreliable internet connections. Despite this shortcoming, the hotel's welcoming atmosphere, attentive service, and commitment to cleanliness make it a good choice for those visiting Gurugram Sector 12, especially for its facilities and staff hospitality.
Mavens Orange enjoys a convenient location, making it easily accessible for guests from various points. The hotel's amenities, such as comfortable beds, clean bathrooms and friendly staff, are widely appreciated, adding to a homely and pleasant experience.
The staff at Mavens Orange consistently receives positive remarks for their responsiveness and supportive nature. Guests often highlight the helpful and friendly demeanor of the employees, which contributes significantly to a delightful overall stay.
While some guests find the rooms clear, decent-sized and clean, others have raised concerns regarding cleanliness. Positive experiences are noted for the cooperative staff and good service. However, there are frequent reports of dirty, small and smelly rooms with specific issues like stained walls, dirty sheets and poorly maintained washrooms, particularly noted in Room 202. Problems such as broken fixtures, used towels and unclean lobbies further tarnish the guest experience. Additionally, broken cupboards and poor mattress quality are recurring issues that some guests have had to deal with.
Cleanliness inconsistency is a major area needing improvement. Despite some guests finding their rooms clean and service satisfactory, numerous complaints about dirty sheets, uncared-for rooms and washrooms persist. The cleanliness issues are compounded by non-functional amenities like televisions, affecting overall guest satisfaction.
In summary, Mavens Orange offers a conveniently located and homely stay experience with commendable staff and basic amenities, but significant improvements in cleanliness and maintenance are required to enhance the overall guest experience.
The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary is a luxurious and elegant 5-star hotel that provides quality service to its guests. The hotel's excellent and strategic location near the airport and Ambience Mall makes it the perfect choice for business and leisure travelers alike. Guests rave about the fantastic service provided by the courteous, friendly and helpful staff who go above and beyond to accommodate guests and make their stay comfortable. The hotel boasts clean, spacious and luxurious rooms with sumptuous beds and great views. The breakfast spread is impressive with a wide range of Indian and continental options and the pool and spa facilities are amazing. While some guests had minor complaints about cleanliness and maintenance, most found the hotel to be well-maintained. The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary is a perfect example of a fancy hotel with superb and luxurious accommodation, everything that you would expect in a 5-star hotel. Overall, guests highly recommend the hotel and say they would book again.
Saltstayz Select - Galleria Market & Golf Course Road enjoys strong praise for its ideal location in Gurugram, where guests benefit from proximity to key business hubs, shopping areas, and convenient transport links. The vibrant urban setting near Galleria Market provides easy access to restaurants and essential services, making it well-suited for corporate clients and leisure travelers alike.
The breakfast experience at Saltstayz Select, while receiving mixed reviews, is generally appreciated for the freshness and variety of the hot items which are cooked to order. Guests enjoy the healthy options and delightful rooftop ambiance, although some note room for improvement in selection and taste. Despite these minor criticisms, the breakfast is considered a highlight for many guests.
Rooms at the hotel are a standout feature, often praised for their cleanliness, spaciousness, and comfort. The stunning and well-equipped accommodations offer ample space, complemented by clean linen and a restful environment. Positive guest remarks extend to the polite staff, further enhancing the stay with their courteous service.
Cleanliness at Saltstayz Select receives consistent commendation, with guests appreciating the immaculate rooms and overall tidiness maintained by the diligent staff. Despite isolated concerns regarding certain items, the property is recognized for its exceptional hygiene standards and bright, comfortable facilities, along with efficient service.
The hotel staff are frequently commended for their exceptional service and welcoming demeanor. Guests experience a high level of attention and professionalism from the team, making them feel at home throughout their stay. The front office staff, in particular, is noted for their warmth and readiness to assist, often contributing to a positive and memorable stay through their dedication and supportive behavior. Overall, Saltstayz Select - Galleria Market & Golf Course Road is valued for its excellent location, comfortable accommodations, cleanliness, and outstanding staff service, creating a satisfying experience for visitors.
Courtyard by Marriott Gurugram Downtown is highly regarded for its prime location that balances accessibility with tranquility. Centrally situated in Gurugram, the hotel offers easy access to key spots in the National Capital Region, making it ideal for business travelers. Despite its central location, the hotel provides a peaceful retreat away from the hectic city life. Visitors appreciate the excellent location and the proximity to major spots and local conveniences such as restaurants and stores. High levels of service and cleanliness further enhance the guest experience, ensuring a pleasant and memorable stay.
The breakfast offerings at the hotel are well-received with guests praising the extensive and diverse spread featuring Pan Indian and Continental dishes. The overall quality of the breakfast and the attentiveness of the staff result in a positive start to the day for most guests. Although some reviewers suggested improvements in the authenticity of non-Punjabi cuisines and the variety of vegetarian options, these do not overshadow the general satisfaction with the breakfast setup.
Rooms at Courtyard by Marriott Gurugram Downtown are spacious, clean and comfortable, contributing to a positive impression. Guests appreciate the well-maintained environment and the proximity to the airport. The staff's friendly and helpful demeanor further enhances the pleasantness of the stay. Minor issues such as musty smells and occasional maintenance problems were noted but did not significantly detract from the overall satisfaction with the rooms.
Cleanliness is another strong point with guests consistently noting the spotlessly clean environment throughout the hotel and rooms. The high standards of hygiene and sanitization are well-maintained, adding to the positive experience. Although a few guests reported shortfalls in housekeeping and dated appearances in some rooms, renovations are reportedly underway to address these concerns.
The exceptional staff at Courtyard by Marriott Gurugram Downtown is frequently praised for their friendliness, helpfulness and courteousness. The reception and restaurant teams, along with the housekeeping and lower-level staff, contribute significantly to the comfort and satisfaction of the guests. The polite and proactive service provided by the staff ensures an extraordinarily pleasant stay at this hotel.
Overall, Courtyard by Marriott Gurugram Downtown offers an excellent location, commendable cleanliness, comfortable rooms, a diverse breakfast spread and exceptional staff service, making it a highly recommended choice for visitors to Gurugram.
The Palms Town & Country Club - Resort, situated in the heart of Gurgaon, provides a uniquely relaxing and luxurious experience for guests amidst lush greenery, palm trees and bubbling fountains that evoke the Mediterranean's magical charm. Offering a variety of stylish club rooms and suites, guests can enjoy a comfortable stay with breakfast, Wi-Fi and other amenities. Dining options are plentiful, with diverse cuisine offerings in unique settings, while the resort's banquet venues can accommodate events of up to 500 people. Sports and fitness enthusiasts will appreciate the beautiful pool, gymnasium, squash courts and Mahesh Bhupathi Tennis Academies. The Palms also caters to various age groups with the VUE Beauty Salon, Kids Club and Purple Fun Club, ensuring a memorable and enjoyable stay for all guests.
Summary of reviews
The Palms Town & Country Club - Resort is a great choice for those looking for a relaxing stay in the heart of Gurgaon. The prime location surrounded by lush greenery in Sushant Lok is a highlight for guests, as is the cleanliness and comfort of the property. While there are mixed reviews about the breakfast and dinner services, many guests enjoyed the food quality and healthy options. The rooms are comfortable and reasonably sized, although some need upgrading and better maintenance. The hotel is generally well-maintained and neat with spotlessly clean rooms being a common feature of many guests' stays. The staff interactions are mixed with some needing retraining or behavior change, but there were friendly and welcoming staff who made a positive impact on guests' experiences. The resort is highly recommended for families with children with great activities for kids. Overall, the exceptional service provided outweighs any concerns about the property not being as lavish as other 4 or 5 star hotels.
Flora Residency is highly recommended for its strategic location in the heart of the city, providing easy access to significant areas including Huda Metro and Sector 29. Travelers appreciate the convenient position on the main road, which is close to essential places, making it a preferred choice for both business and leisure trips in Gurugram.
Guests frequently praise the hotel's cleanliness with rooms described as spacious, well-maintained and equipped with necessary facilities, ensuring a comfortable stay. The hotel staff is noted for their politeness, courteousness and prompt service, contributing significantly to a positive guest experience. Although there are mentions of occasional lapses in friendliness from the front office, the majority of feedback praises the staff's professionalism and helpfulness.
The complimentary breakfast offered at Flora Residency is often cited as delicious and satisfying with a good variety that appeals to both family and business travelers. The breakfast buffet receives positive acclaim despite some suggestions for more variety and higher quality to further enhance the experience.
Dinner services at Flora Residency also stand out for the high quality and tastiness of the meals, earning praises for perfect preparation and hygiene. The reasonable closing time for dinner orders ensures that guests can enjoy a satisfactory dining experience, although a few note that the food prices are on the higher side.
While the beds at Flora Residency receive mixed reviews with many guests finding them comfortable, some have noted issues with hardness and bed linen cleanliness. Despite these concerns, the overall cleanliness of the hotel and its rooms is generally well-regarded, contributing to the satisfactory stay experience.
In summary, Flora Residency’s excellent location, high standards of cleanliness and commendable staff service, combined with quality dining options, make it a well-recommended choice for visitors to the area.
The ibis Gurgaon Golf Course Road - An Accor Brand is highly regarded for its prime location, which offers excellent accessibility to a metro station, business districts and a nearby shopping mall. Its proximity to various dining options, convenient public transportation and key city attractions make it an ideal choice for both business and leisure travelers.
Guests frequently commend the hotel for its quality breakfast, which features a generous and well-served mix of South Indian, North Indian and continental items. While the breakfast spread is generally praised for its variety and taste, some guests noted a lack of vegan options and found it repetitive. Despite minor criticisms, the breakfast is largely seen as a strong point of the stay.
The dinner experience receives mixed feedback. Positives include good food quality, a pleasing dining environment and fast service. However, variety and menu selection could be improved to cater to diverse tastes, including specific dietary requirements like Jain food.
Clients have mixed feelings about the rooms. Positive remarks highlight cleanliness, comfort and basic amenities, while frequent criticisms focus on the rooms' small size and occasional maintenance issues. The overall impression is that the rooms are functional and cozy, particularly for short stays, but may not suit those seeking more space and luxury.
Cleanliness at the hotel generally garners positive reviews with guests appreciating the neat and well-maintained rooms. However, there were occasional reports of dustiness, stained linens and mold in some areas, suggesting room for improvement.
The staff consistently receive high praise for their friendliness, helpfulness and professionalism. Positive interactions with the reception, housekeeping and restaurant staff contribute significantly to a pleasant stay, although there have been a few mentions of slow service and management issues.
Feedback on the beds is varied; while many guests find the beds comfortable and clean, some expressed concerns about bed size and noise disturbances. Despite these mixed reviews, comfort remains an appreciated aspect of the stay.
In terms of overall accessibility, the hotel's location and convenient access to public transportation stand out. However, the hotel could improve facilities for guests with disabilities, such as age-friendly bathrooms and accessible rooms.
In summary, ibis Gurgaon Golf Course Road - An Accor Brand is celebrated for its strategic location, quality breakfast, friendly staff and general cleanliness. While there are areas for improvement in room size, dinner variety and accessibility, the hotel's strengths make it a recommended choice for travelers