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Summary of reviewsHotel Du Lac, located by the water and just steps from the Interlaken Ost train station, garners significant praise for its enviable location. Guests appreciate the hotel’s close proximity to transportation, supermarkets, restaurants and local attractions such as Harder Kulm. The stunning views of the river and lake further enhance the appeal of its setting, making it a top choice for visitors looking to explore Interlaken and its surroundings efficiently.
Breakfast at the hotel receives generally positive feedback with guests highlighting the high-quality fresh products and the delightful ambiance of the breakfast room, which offers beautiful river or lake views. While the breakfast is considered delicious and ample, some guests note a desire for more variety, including hot meal options. Despite these minor suggestions, the breakfast experience is largely well-received.
However, the hotel's dining options for lunch and dinner leave guests wanting more, as the restaurant only operates for breakfast, leading to potential inconvenience, especially when local shops close early. Nonetheless, the spacious and clean rooms, characterized by a mix of vintage charm and modern comforts, are frequently mentioned for their tidiness, comfort and beautiful views from balconies. Some guests note that the rooms could benefit from updates, particularly with the furniture and decor and that noise from the nearby train station can be a disturbance.
Cleanliness at Hotel Du Lac is of high standard with guests consistently commending the pristine condition of rooms and common areas. The hotel's diligent housekeeping staff ensure a neat and hygienic environment, making it a reliable choice for those who prioritize cleanliness.
The friendly, helpful and welcoming staff also play a significant role in enhancing the guest experience at Hotel Du Lac. Although there are occasional remarks about limited local knowledge, the overall sentiment towards the staff's professionalism and attentiveness is overwhelmingly positive.
WiFi at the hotel is generally good, though some guests experience inconsistent connections, particularly on the upper floors. Management is noted for their responsiveness in resolving any issues, ensuring a satisfactory experience for most.
Parking is another highlight with several convenient options available, including free parking and a large nearby parking lot, appreciated by visitors.
For ski enthusiasts, Hotel Du Lac's strategic location provides easy access to top ski resorts and Jungfraujoch station, making it a convenient base for both leisure skiers and competitors.
Beds at the hotel receive mixed reviews. While many guests find them spacious and comfortable, others report issues with old, noisy beds and pillows that could use updating.
Described as a charming boutique hotel, Hotel Du Lac exudes Victorian period charm and a unique vintage ambiance that adds to its appeal. Guests find its combination of historical charm and modern comfort attractive.
Finally, Hotel Du Lac offers an upscale experience with a luxurious ambiance, even though it operates as a family-owned hotel rather than a conventional five-star establishment. Guests appreciate the classy decor, comfort and cleanliness, though some feel the facilities and services do not always justify the four-star pricing. Despite this, the stylish surroundings and quality service result in a memorable stay in the picturesque town of Interlaken.
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