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Summary of reviewsThe HEY HOTEL in Interlaken receives overwhelmingly positive reviews, particularly for its central location. Nestled in the heart of the city, it offers convenient access to key attractions, train stations, shops, restaurants and vibrant areas, all while maintaining a tranquil, restful environment. Guests appreciate the modern aesthetics, clean and spacious rooms and helpful staff, making it an excellent choice for travelers who value convenience and comfort.
Breakfast at the hotel garners high praise for its quality, presentation and variety. The extensive buffet, which includes vegetarian options and Swiss traditional items, is described as delicious and satisfying. Although some found the menu repetitive or costly, the overall sentiment is that the breakfast is exceptional and memorable.
Dinner reviews are mixed with guests enjoying the food, especially on the cheerful patio and the delightful cocktails at the bar, though a few found the restaurant overpriced or encountered closures. Despite this, the dining experience can be enjoyable with some standout meals and a vibrant bar atmosphere.
The rooms are well-received for their modern, spacious designs, comfortable beds and often beautiful views. Guests highlight the cleanliness and stylish decor, although some mentioned inconsistencies in room sizes and occasional cleanliness issues. Overall, the rooms provide a cozy and bright environment, enhanced by efficient soundproofing.
Cleanliness is a strong point for The HEY HOTEL with reviews consistently noting that both rooms and common areas are well-maintained and spotless. Housekeeping is generally efficient and the decor modern, contributing to a pleasant stay.
The staff is frequently described as friendly, helpful and professional. Guests appreciate the warm, welcoming atmosphere created by the attentive and multilingual team. Despite a few isolated negative comments, the overall feedback is overwhelmingly positive with many guests feeling right at home.
The WiFi experience is mixed with some guests finding it satisfactory while others face issues like slow speeds and weak connections, particularly on higher floors. Parking is available, though guests sometimes struggle with limited spaces and the need to park a short walk from the hotel. Planning ahead is advisable to avoid inconvenience.
The hotel shines as a family-friendly destination with spacious and comfortable family rooms, convenient location and amenities catering to family needs. The lively area and vibrant nightlife might result in some noise, but this also means plenty of activities and dining options nearby.
The beds at The HEY HOTEL are generally praised for their comfort and quality, though some guests found them too firm or small. Cleanliness and tidiness of the bedding are noted as adding to the overall comfort.
In summary, The HEY HOTEL offers a pleasant stay with its prime location, excellent breakfast, clean and modern rooms, welcoming staff and family-friendly environment. Despite minor areas for improvement, it provides a comfortable and convenient base for exploring Interlaken.
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