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Summary of reviewsSilver Mist Resort in Haenertsburg is celebrated for its stunning, picturesque setting that provides a tranquil retreat from city life. Nestled amidst scenic views and surrounded by natural beauty, the resort offers a serene ambiance perfect for relaxation. Guests frequently commend the well-maintained grounds, proximity to town and the peaceful environment which invites relaxing activities such as morning garden walks and cozy evenings by the indoor fireplace.
The accommodations at Silver Mist Resort are praised for their spacious and modern chalets, furnished with all essential amenities. Many guests highlight the comfort and cleanliness of the units, the availability of efficient self-catering amenities and the warmth of the cozy fireplaces, especially on cold nights. While some rooms boast breathtaking views and thoughtful details such as smart TVs with Netflix, there are occasional mentions of dusty rooms and a need for mattress upgrades, suggesting improvement areas in housekeeping and maintenance.
Cleanliness generally receives positive remarks with well-kept chalets featuring clean bedding and neat surroundings. Nonetheless, some guests noted inconsistencies in cleanliness levels, including dirty sheets, mold in showers and unwashed crockery and cutlery, indicating areas for potential enhancement in upkeep and attention to detail.
The staff at Silver Mist Resort earn high praise for their friendliness and accommodating nature, ensuring guests feel welcomed and well cared for. Personal mentions of staff members like Naeem highlight the team’s effort to provide exceptional service. Despite a few mentions of inconsistency in responsiveness, the overall sentiment reflects a positive experience with the hospitable and professional staff.
However, the WiFi service at the resort is notably lacking with frequent reports of slow, intermittent connectivity and sometimes being completely unavailable. This issue detracts from the otherwise high-quality experience and suggests a need for improvement in the internet service provided.
Regarding the beds, guest feedback is mixed. While many find the beds comfortable and appreciate the high quality of blankets, there are consistent calls for mattress replacements due to experiences with worn, noisy or rickety beds, indicating an area needing urgent attention.
Overall, Silver Mist Resort in Haenertsburg offers a comfortable and serene getaway with stunning vistas, well-furnished accommodations and a friendly staff, creating memorable stays despite some areas needing improvement, particularly in housekeeping, WiFi service and bed quality.
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Farm Stay with Free Wi-Fi
