Zion View Ella Green Retreat is ideally situated just a 5-minute walk from the center of Ella, balancing accessibility with tranquility. Guests love its proximity to popular attractions like the Nine Arch Bridge, Ella Rock and Mini Adam’s Peak, all easily reachable on foot. Perched on a hill, the retreat offers stunning mountain and waterfall views, making it a perfect spot for relaxation. Though the slight uphill walk to the hotel is noted, it is generally considered a minor inconvenience given the scenic beauty and peace it provides.
The breakfast at Zion View Ella Green Retreat receives high praise for its quality and variety, blending Sri Lankan and continental dishes. Guests enjoy a range of options from fresh fruits to local specialties, served in a setting with lovely views. Many consider it the best breakfast they had in Sri Lanka. Occasional suggestions for more variety do not detract from the overall positive feedback about taste and service.
Dinner experiences are equally lauded with guests often highlighting the exceptional curry dishes and a mix of Western and local cuisine that caters to diverse tastes. The evening curry buffet and wood-fired pizza are particularly popular. Excellent service enhances the dining experience, making meals a memorable part of the stay at the retreat.
The rooms at Zion View Ella Green Retreat are well-regarded for their cleanliness, comfort and pleasing decor. Spacious and cozy, they often feature balconies with hammocks or swinging chairs, providing perfect spots to take in the scenic views. Although some guests mentioned issues like room size, lighting and soundproofing, the general consensus is positive, highlighting the welcoming and comfortable environment.
Cleanliness is a standout feature with the hotel maintaining impeccable standards across all areas, from rooms to shared spaces like the pool. Guests frequently describe the premises as spotlessly clean and well-maintained, contributing significantly to their overall satisfaction.
The staff at Zion View Ella Green Retreat are consistently praised for their exceptional service and friendliness. Guests appreciate the team's helpfulness and attentiveness, noting that they go above and beyond to ensure a pleasant stay. From organizing transfers to assisting with excursions, the staff's dedication to service excellence makes them a standout aspect of the guest experience.
While the wifi service receives mixed reviews with some guests finding it unreliable in rooms, others report satisfactory performances in certain areas like balconies or the restaurant.
The spa services, including highly rated massages and yoga lessons, add to the retreat's allure. Though some updates to the facilities are suggested, the quality of treatments and skilled staff make the spa a valuable component of the guest experience.
The pool is another highlight, described as beautiful and well-maintained with stunning views, especially of Ella Rock. Despite a few minor critiques about size and temperature, its design and setting make it a favorite spot for relaxation.
Families find Zion View Ella Green Retreat particularly accommodating with spacious family rooms and numerous amenities for children, including a play area and a children's pool. The clean and pleasant environment, along with ample family-friendly facilities, ensures a great experience for families of all sizes.
Beds at the retreat are generally deemed comfortable with large and modern designs catering well to different preferences. Some variability in mattress firmness is noted, but overall, the beds are a positive aspect of the accommodations.
As a 3-star resort, Zion View Ella Green Retreat offers a high value considering its amenities and services. Though occasionally noted as pricier than other hotels of similar quality, the excellent location, superb dining, exceptional cleanliness and outstanding service make it a highly recommended destination for travelers.