ARCOTEL Onyx Hamburg
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Summary of reviewsARCOTEL Onyx Hamburg is broadly celebrated for its exceptional location, prime for exploring Hamburg’s vibrant cityscape. Nestled in the heart of St. Pauli along the iconic Reeperbahn, the hotel affords easy access to various cultural and entertainment highlights, including theaters, the harbor and numerous nightlife spots. Moreover, the nearby St. Pauli subway station enhances connectivity, making it effortless to traverse the city. Guests appreciate the balance between the lively surroundings and the quiet, clean and spacious retreats offered by the rooms.
The breakfast at ARCOTEL Onyx Hamburg is frequently lauded for its variety and quality, incorporating fresh fruits, vegan options and well-prepared dishes such as smoked salmon. The late breakfast hours on weekends are especially appreciated by late risers. Despite some discussions about pricing and external service location in the adjacent building, the breakfast experience remains positively reviewed.
Evening dining is typified by pleasant experiences at the hotel's bar, known for its friendly service and well-crafted cocktails. Though the absence of a dedicated restaurant and the early closing time of the bar at 11:00 pm are noted, nearby dining establishments on the Reeperbahn provide ample alternatives.
Guest rooms stand out for their modern, stylish design and generous size, often highlighted for offering great views and thoughtful amenities. Ensuring a peaceful stay through adept soundproofing, the hotel rooms are commended for their bright and cozy atmosphere, efficient layouts and exceptional cleanliness.
A recurring theme across guest reviews is the commendable cleanliness maintained throughout ARCOTEL Onyx Hamburg. Both guest rooms and common areas reflect high standards of cleanliness, underscored by efficient and professional housekeeping services.
The hotel's staff earns consistent praise for their friendliness, helpfulness and professional demeanor, enhancing the overall guest experience. From the reception to the breakfast room, the attentive and courteous nature of the staff leaves a lasting positive impression.
ARCOTEL Onyx Hamburg offers complimentary high-speed Ethernet and free Wi-Fi, though some reviews mention occasional inconsistencies in Wi-Fi performance, especially near windows and in some rooms.
Parking, available in an underground garage with elevator access, receives positive feedback for its convenience, although parking fees are considered high by some guests. Alternative nearby public parking options mitigate the demand during peak times.
The hotel provides a welcoming environment for families and pets, emphasizing its family-friendly nature through spacious accommodations and attentive service.
For nightlife enthusiasts, ARCOTEL Onyx Hamburg's location provides an unparalleled starting point to explore the city's energetic nightlife while ensuring a quiet, restful retreat within the hotel rooms.
The beds at the hotel receive substantial praise for their comfort and support, significantly enhancing the quality of sleep for guests. The varied bed options and meticulous maintenance of the bedding further contribute to the high satisfaction ratings.
ARCOTEL Onyx Hamburg aligns with four-star standards through its modern elegance, high-quality amenities and overall upkeep. The combined attributes of prime location, exceptional service and impressive accommodations make it a top recommendation for travelers seeking a refined and comfortable stay in Hamburg.
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The breakfast at ARCOTEL Onyx Hamburg is frequently lauded for its variety and quality, incorporating fresh fruits, vegan options and well-prepared dishes such as smoked salmon. The late breakfast hours on weekends are especially appreciated by late risers. Despite some discussions about pricing and external service location in the adjacent building, the breakfast experience remains positively reviewed.
Evening dining is typified by pleasant experiences at the hotel's bar, known for its friendly service and well-crafted cocktails. Though the absence of a dedicated restaurant and the early closing time of the bar at 11:00 pm are noted, nearby dining establishments on the Reeperbahn provide ample alternatives.
Guest rooms stand out for their modern, stylish design and generous size, often highlighted for offering great views and thoughtful amenities. Ensuring a peaceful stay through adept soundproofing, the hotel rooms are commended for their bright and cozy atmosphere, efficient layouts and exceptional cleanliness.
A recurring theme across guest reviews is the commendable cleanliness maintained throughout ARCOTEL Onyx Hamburg. Both guest rooms and common areas reflect high standards of cleanliness, underscored by efficient and professional housekeeping services.
The hotel's staff earns consistent praise for their friendliness, helpfulness and professional demeanor, enhancing the overall guest experience. From the reception to the breakfast room, the attentive and courteous nature of the staff leaves a lasting positive impression.
ARCOTEL Onyx Hamburg offers complimentary high-speed Ethernet and free Wi-Fi, though some reviews mention occasional inconsistencies in Wi-Fi performance, especially near windows and in some rooms.
Parking, available in an underground garage with elevator access, receives positive feedback for its convenience, although parking fees are considered high by some guests. Alternative nearby public parking options mitigate the demand during peak times.
The hotel provides a welcoming environment for families and pets, emphasizing its family-friendly nature through spacious accommodations and attentive service.
For nightlife enthusiasts, ARCOTEL Onyx Hamburg's location provides an unparalleled starting point to explore the city's energetic nightlife while ensuring a quiet, restful retreat within the hotel rooms.
The beds at the hotel receive substantial praise for their comfort and support, significantly enhancing the quality of sleep for guests. The varied bed options and meticulous maintenance of the bedding further contribute to the high satisfaction ratings.
ARCOTEL Onyx Hamburg aligns with four-star standards through its modern elegance, high-quality amenities and overall upkeep. The combined attributes of prime location, exceptional service and impressive accommodations make it a top recommendation for travelers seeking a refined and comfortable stay in Hamburg.
Romantic Hotel
Located in the heart of St. Pauli, this design hotel offers stylish rooms, a trendy restaurant, and a rooftop terrace with city views. The modern and chic ambiance creates a unique and romantic atmosphere. It is ideal for couples seeking a vibrant and upscale experience.
Hotel near Nightlife Spots
Located directly on the Reeperbahn, this hotel places you in the heart of Hamburg's most famous nightlife district. It offers immediate access to numerous bars, clubs, and entertainment venues.
Accessible Hotel
ARCOTEL Rubin Hamburg is mentioned as an accessible hotel, suggesting it offers accommodations and facilities suitable for guests with disabilities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
Situated right at the heart of Hamburg, ARCOTEL Onyx Hamburg boasts an exceptional location that travelers consistently praise. Ideally positioned on the iconic Reeperbahn, it provides prime proximity to a variety of attractions, ensuring ease of exploration whether for leisure or business. The hotel is enveloped by vibrant nightlife, theaters such as the Stage Operettenhaus and is conveniently close to the harbor and Landungsbrücken, making it perfect for musical enthusiasts or anyone keen on exploring the city's maritime charm.
Public transport is effortlessly accessible with the St. Pauli subway station only a short walk away, facilitating seamless travel throughout Hamburg. Visitors highlight the hotel's centrality, allowing many attractions, including the Michel, Speicherstadt and bustling Christmas markets, to be reached on foot within minutes. Despite its central location, the rooms offer a tranquil retreat, often described as quiet, clean and spacious with modern facilities.
With high-quality amenities and a friendly, helpful staff, ARCOTEL Onyx Hamburg provides a comfortable and convenient base for travelers looking to dive into the dynamic energy of Hamburg. The combination of its location, from the Reeperbahn nightlife to the harbor attractions, makes it the perfect starting point for any city adventure.
ARCOTEL Onyx Hamburg consistently receives high praise for its breakfast offerings. Guests frequently describe the breakfast as very good, plentiful and diverse. Many appreciate the variety and quality, noting the extensive selection that includes fresh fruits, vegan options and even dishes like smoked salmon. Comments highlight the breakfast being well-organized and plentiful, leaving nothing to be desired.
A recurring positive theme is the late breakfast times on weekends, which extend until 12:30 pm, making it ideal for late risers. The breakfast buffet is frequently described as rich and varied with options catering to different dietary needs, including gluten-free and vegetarian choices.
Guests also appreciate the friendly and efficient staff, contributing to a pleasant breakfast experience. The ambiance of the breakfast room, though sometimes described as impersonal or small for the hotel's capacity, generally does not detract from the overall enjoyment of the meal.
However, a few guests feel the breakfast is slightly overpriced with some mentioning that the €22 per person fee is not justified by the selection and quality. Additionally, a unique aspect of the breakfast is that it’s served in the adjacent "Tanzende Türme" building, which some find inconvenient, especially in bad weather.
Overall, the breakfast at ARCOTEL Onyx Hamburg is highly regarded for its variety, freshness and accommodating hours, though its pricing and location logistics could be areas for improvement.
ARCOTEL Onyx Hamburg offers a satisfactory evening dining experience, despite the absence of a dedicated restaurant. Guests can enjoy meals and drinks at the hotel bar, which has been praised for its friendly service and the bartenders' knack for making delicious cocktails. The bar features a good selection of drinks, including beer and various well-crafted cocktails. However, some guests noted that the bar closes at 11:00 pm, which might limit late-night options.
Although the hotel has no formal restaurant for a peaceful dinner, occasional evening dining is available and the food served is generally well-received. Some visitors felt that more information about dining options, such as upselling breakfast, could have been helpful. Overall, the hotel bar serves as a pleasant alternative for guests looking to dine in the hotel, complemented by a nice atmosphere and friendly staff, albeit occasionally understaffed.
For those desiring a more traditional dining experience, the diverse options on the nearby Reeperbahn might be a convenient alternative.
The rooms at ARCOTEL Onyx Hamburg offer a blend of comfort and modern design, consistently praised for their cleanliness, size and stylish décor. Guests frequently highlight the spaciousness of the rooms, describing them as very large and well-equipped with modern furnishings and thoughtful amenities such as kettles, coffee and tea.
Visitors appreciate the bright and cozy atmosphere, often noting great views from higher floors, especially beautiful cityscapes including the Elbphilharmonie and St. Pauli. The bathrooms are mentioned as being spacious and well-maintained with some rooms featuring separate toilets and bathtubs.
The hotel's soundproofing ensures a quiet stay despite its central location near the bustling Reeperbahn, making the rooms a peaceful retreat in the city's heart. Comfortable beds, efficient layouts and thoughtful touches, such as round windows in some rooms, enhance the overall guest experience.
Overall, the rooms at ARCOTEL Onyx Hamburg are commended not only for their comfort and modern amenities but also for their spaciousness and stunning views, making it a highly recommended option for travelers seeking a stylish and restful stay in Hamburg.
ARCOTEL Onyx Hamburg is frequently praised for its exceptional sleeping arrangements with a plethora of reviews highlighting the comfort of the beds and mattresses. Guests consistently mention how the beds are very comfortable, describing them as some of the best they have ever slept in. The mattresses are noted for being comfortable without sagging, providing a high degree of sleeping comfort. Moreover, the bed sizes are often commended with many reviewers appreciating the large and spacious beds.
The hotel also ensures a variety of bed options, accommodating different preferences. Visitors remark on the clean rooms and well-maintained bedding. Despite a few mixed comments regarding the firmness and arrangement of the beds, most guests find the beds extremely comfortable, supportive and conducive to a good night's sleep.
Overall, the comfort and quality of the beds stand out as a significant highlight for guests at ARCOTEL Onyx Hamburg, making it a top recommendation for travelers seeking a restful stay.
ARCOTEL Onyx Hamburg receives high marks for its consistent cleanliness. Guest reviews frequently highlight the hotel's clean, spacious and modern rooms as significant positives. Many describe the accommodations as spotless, well-maintained and comfortable. This level of cleanliness extends to common areas, where the housekeeping staff's efficient and professional service is evident. The hotel with its clean and tidy appearance, leaves guests feeling well taken care of.
However, a few reviews mention occasional lapses in cleaning standards, such as dust on surfaces, dusty rooms and infrequent issues with the bathroom cleanliness. Despite these isolated comments, the overall sentiment about cleanliness at ARCOTEL Onyx Hamburg is overwhelmingly positive, making it a recommended stay for travelers prioritizing a clean and comfortable environment.
At ARCOTEL Onyx Hamburg, the staff consistently earns accolades for their friendliness and helpfulness across all areas of the hotel. Whether it's the reception, breakfast room or bar, guests frequently highlight their interactions with the team as positive and accommodating. Visitors particularly appreciate the warm welcome, efficient check-in process and the attentive and professional service. Bartenders at the bar stand out for their competence and quick service, while the reception staff receives praise for being both friendly and efficient.
Moreover, the staff's polite demeanor and eagerness to assist leave a lasting impression on guests, often mentioned as a key element contributing to an enjoyable stay. Feedback indicates that even during busy times, the staff remains approachable and courteous, ensuring that all guest needs are met promptly. The general atmosphere created by the team is described as welcoming and pleasant with particular mention of their willingness to go above and beyond to ensure guest satisfaction.
Overall, the dedication and cordial nature of the staff at ARCOTEL Onyx Hamburg significantly enhance the guest experience, making it a recommended destination for travelers seeking exceptional service.
ARCOTEL Onyx Hamburg offers complimentary high-speed Ethernet and free Wi-Fi included in the room rate, ensuring guests have easy access to the internet. The hotel boasts satisfactory Wi-Fi speed and stable Wi-Fi connections with Wi-Fi coverage extending to all rooms. Guests have found the process of accessing the Wi-Fi straightforward, which adds to the convenience of staying connected while at the hotel.
However, the Wi-Fi performance can be inconsistent. Several guests have reported that the Wi-Fi signal is weaker in certain parts of the hotel, especially towards the windows and in some rooms. Issues such as temporary connectivity, slow speeds and even the inability to access Wi-Fi from specific locations within the hotel are recurring concerns. Some have highlighted that the network can become overloaded and unstable, leading to frequent disconnections and difficulty in logging in.
In summary, while the ARCOTEL Onyx Hamburg provides complimentary Wi-Fi with satisfactory speeds and stable connections for many, the inconsistency and weaker signals in certain areas may pose challenges for guests requiring reliable internet access throughout their stay.
ARCOTEL Onyx Hamburg offers several parking options for guests, primarily focusing on an underground parking garage directly beneath the hotel. This underground facility is spacious and provides direct elevator access to the hotel, enhancing convenience. There are also public parking garages nearby, ensuring additional options for visitors.
Most reviews praise the good underground parking arrangements, which are especially convenient given the hotel's central location. However, parking spots can be in high demand and may sometimes be full, particularly during large events such as the harbor festival. Some guests appreciated the support from the reception for alternative parking suggestions when spaces were unavailable.
While the parking facilities are generally accessible and adequate, multiple reviews point out that parking fees are quite expensive with some guests finding the costs to be prohibitively high. The parking fees were a common concern with several guests noting the lack of included parking in room rates.
For those with larger or newer cars, the tight parking spaces could pose a challenge. Despite this, some reviewers found the parking garage to be affordable for the area and appreciated the available options.
Overall, ARCOTEL Onyx Hamburg provides good quality parking solutions, though guests should be prepared for additional costs and potentially limited availability during peak times.
ARCOTEL Onyx Hamburg receives positive remarks for its family-friendly environment, making it a comfortable choice for families with children. Families of various sizes, including those with up to six members, find the hotel accommodating and cozy. Guests often note the enjoyable experience, mentioning that it is a suitable place for family visits. The hotel provides a welcoming atmosphere not just for families but also for pets, as evidenced by guests who appreciated the special attention given to their Jack Russell Terrier. Overall, it appears to be an ideal destination for family getaways, ensuring a pleasant and satisfying stay for all ages.
Nestled in the heart of St. Pauli, ARCOTEL Onyx Hamburg offers an unbeatable location for anyone keen to explore Hamburg's vibrant nightlife. Situated right at the beginning of the Reeperbahn, the hotel is an ideal starting point for an evening out. Guests find themselves near a lively strip full of bars, clubs and entertainment venues, making it perfect for all-night revelers.
Despite being on the Reeperbahn, the hotel rooms maintain a surprising tranquility, offering a quiet retreat after a night out. The hotel's central position ensures that everything is within walking distance with the subway reachable in just a few minutes.
Being well-connected, the hotel provides ease of access to the city's musical theaters, restaurants and harbor, making it a great spot for cultural enthusiasts as well. Whether you're looking to dive into the bustling nightlife, enjoy a musical or take a casual stroll by the harbor, ARCOTEL Onyx Hamburg stands out as the perfect hub for your Hamburg adventure.
ARCOTEL Onyx Hamburg exemplifies a four-star hotel experience with its modern, stylish elegance and top-notch hospitality. The hotel's attractive and contemporary furnishings align well with four-star standards, providing a refined and well-maintained environment appreciated by many guests. Room amenities are satisfactory and the overall cleanliness and upkeep of the establishment contribute to its high rating and deserve praise.
Located in a prime area, the ARCOTEL Onyx Hamburg offers very good accommodations with comfortable and tidy rooms, ensuring a peaceful stay. The breakfast offerings are also commendable, featuring personalized options like fried eggs and a variety of coffee selections, complemented by a friendly bar service.
Though the bathrooms might appear somewhat outdated, especially with handheld showers and Wi-Fi issues were noted, these factors did not significantly detract from the overall positive experience. Some reviews hinted that the services fell slightly short of what one might expect from a superior four-star hotel, yet the majority found the offerings adequate for the price point.
In summary, this hotel meets the essential criteria of a four-star property with its high-quality services, modern design and cleanliness, making it a recommendable option for travelers seeking comfort and convenience in Hamburg.
Situated in an excellent location, ARCOTEL Onyx Hamburg is highly recommended for business travelers. This high-quality city hotel offers great facilities tailored for business needs, including business services, meeting rooms and comfortable workspaces. Its central location, right across from a subway station, ensures easy transit to meetings and client visits, making it ideal for both business and leisure travelers.
The hotel features a suite with a dedicated business area and a range of business-friendly amenities. Guests frequently praise the business-friendly environment of the hotel, noting its suitability for short business trips. While the desk provided in the rooms may be small, the overall setup remains conducive to a productive stay.
ARCOTEL Onyx Hamburg stands out for its fast Wi-Fi access, although some minor issues with mobile access have been noted. The stylish decor and comfortable atmosphere add to the appeal, providing a relaxed environment for business travelers. Public transport connections further enhance its convenience, making it a top choice for anyone visiting Hamburg for business purposes. The hotel’s strategic location and comprehensive business amenities ensure a smooth and efficient business trip.
ARCOTEL Onyx Hamburg is noted for its excellent accessibility features, making it a suitable choice for disabled guests. The hotel is wheelchair accessible with accessible rooms available for booking, ensuring comfort for those with mobility challenges. Its prime location close to several sightseeing spots and a nearby subway station adds to its appeal, facilitating easy exploration of the city. The property is easily accessible via public transportation, enhancing convenience for all guests. The secure elevator with keycard access further ensures a smooth and worry-free stay. However, some concerns were raised about the adequacy of information provided regarding the parking garage and the layout of rooms for disabled individuals, highlighting areas for potential improvement. Overall, the hotel's accessibility features and strategic location make it a favorable option for travelers with disabilities.
ARCOTEL Onyx Hamburg stands out as a perfect destination for those seeking a romantic getaway. The hotel is praised for its comfortable rooms, some of which offer stunning views that enhance the overall experience. Couples will find the ambiance to be idyllic, providing a peaceful and intimate setting. Its romantic settings and quiet rooms make it especially suitable for honeymooners and those looking to escape the hustle and bustle for some quality time together. The hotel positions itself as an ideal spot for couples to enjoy a serene and love-filled retreat.
The ARCOTEL Onyx Hamburg receives favorable feedback for its pet-friendly accommodations and services. Guests commend the hotel for its dog-friendly rooms and the provision of amenities such as clean dog bowls and blankets, making it a welcoming place for pets. The hotel's proximity to a park is appreciated by dog owners, adding convenience for walks and outdoor activities. Additionally, the hotel is praised for its readiness to accommodate pets with some guests noting specific preparatory measures taken for their dogs. However, the price of 30€ per night for two small dogs is noted as significantly high. Despite this, the overall sentiment highlights a positive experience for those traveling with dogs with the hotel providing adequate facilities and a pleasant stay for both pets and their owners.
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Location
Public transport is effortlessly accessible with the St. Pauli subway station only a short walk away, facilitating seamless travel throughout Hamburg. Visitors highlight the hotel's centrality, allowing many attractions, including the Michel, Speicherstadt and bustling Christmas markets, to be reached on foot within minutes. Despite its central location, the rooms offer a tranquil retreat, often described as quiet, clean and spacious with modern facilities.
With high-quality amenities and a friendly, helpful staff, ARCOTEL Onyx Hamburg provides a comfortable and convenient base for travelers looking to dive into the dynamic energy of Hamburg. The combination of its location, from the Reeperbahn nightlife to the harbor attractions, makes it the perfect starting point for any city adventure.
Breakfast
A recurring positive theme is the late breakfast times on weekends, which extend until 12:30 pm, making it ideal for late risers. The breakfast buffet is frequently described as rich and varied with options catering to different dietary needs, including gluten-free and vegetarian choices.
Guests also appreciate the friendly and efficient staff, contributing to a pleasant breakfast experience. The ambiance of the breakfast room, though sometimes described as impersonal or small for the hotel's capacity, generally does not detract from the overall enjoyment of the meal.
However, a few guests feel the breakfast is slightly overpriced with some mentioning that the €22 per person fee is not justified by the selection and quality. Additionally, a unique aspect of the breakfast is that it’s served in the adjacent "Tanzende Türme" building, which some find inconvenient, especially in bad weather.
Overall, the breakfast at ARCOTEL Onyx Hamburg is highly regarded for its variety, freshness and accommodating hours, though its pricing and location logistics could be areas for improvement.
Dinner
Although the hotel has no formal restaurant for a peaceful dinner, occasional evening dining is available and the food served is generally well-received. Some visitors felt that more information about dining options, such as upselling breakfast, could have been helpful. Overall, the hotel bar serves as a pleasant alternative for guests looking to dine in the hotel, complemented by a nice atmosphere and friendly staff, albeit occasionally understaffed.
For those desiring a more traditional dining experience, the diverse options on the nearby Reeperbahn might be a convenient alternative.
Rooms
Visitors appreciate the bright and cozy atmosphere, often noting great views from higher floors, especially beautiful cityscapes including the Elbphilharmonie and St. Pauli. The bathrooms are mentioned as being spacious and well-maintained with some rooms featuring separate toilets and bathtubs.
The hotel's soundproofing ensures a quiet stay despite its central location near the bustling Reeperbahn, making the rooms a peaceful retreat in the city's heart. Comfortable beds, efficient layouts and thoughtful touches, such as round windows in some rooms, enhance the overall guest experience.
Overall, the rooms at ARCOTEL Onyx Hamburg are commended not only for their comfort and modern amenities but also for their spaciousness and stunning views, making it a highly recommended option for travelers seeking a stylish and restful stay in Hamburg.
Beds
The hotel also ensures a variety of bed options, accommodating different preferences. Visitors remark on the clean rooms and well-maintained bedding. Despite a few mixed comments regarding the firmness and arrangement of the beds, most guests find the beds extremely comfortable, supportive and conducive to a good night's sleep.
Overall, the comfort and quality of the beds stand out as a significant highlight for guests at ARCOTEL Onyx Hamburg, making it a top recommendation for travelers seeking a restful stay.
Cleanliness
However, a few reviews mention occasional lapses in cleaning standards, such as dust on surfaces, dusty rooms and infrequent issues with the bathroom cleanliness. Despite these isolated comments, the overall sentiment about cleanliness at ARCOTEL Onyx Hamburg is overwhelmingly positive, making it a recommended stay for travelers prioritizing a clean and comfortable environment.
Staff
Moreover, the staff's polite demeanor and eagerness to assist leave a lasting impression on guests, often mentioned as a key element contributing to an enjoyable stay. Feedback indicates that even during busy times, the staff remains approachable and courteous, ensuring that all guest needs are met promptly. The general atmosphere created by the team is described as welcoming and pleasant with particular mention of their willingness to go above and beyond to ensure guest satisfaction.
Overall, the dedication and cordial nature of the staff at ARCOTEL Onyx Hamburg significantly enhance the guest experience, making it a recommended destination for travelers seeking exceptional service.
Wi-Fi
However, the Wi-Fi performance can be inconsistent. Several guests have reported that the Wi-Fi signal is weaker in certain parts of the hotel, especially towards the windows and in some rooms. Issues such as temporary connectivity, slow speeds and even the inability to access Wi-Fi from specific locations within the hotel are recurring concerns. Some have highlighted that the network can become overloaded and unstable, leading to frequent disconnections and difficulty in logging in.
In summary, while the ARCOTEL Onyx Hamburg provides complimentary Wi-Fi with satisfactory speeds and stable connections for many, the inconsistency and weaker signals in certain areas may pose challenges for guests requiring reliable internet access throughout their stay.
Parking
Most reviews praise the good underground parking arrangements, which are especially convenient given the hotel's central location. However, parking spots can be in high demand and may sometimes be full, particularly during large events such as the harbor festival. Some guests appreciated the support from the reception for alternative parking suggestions when spaces were unavailable.
While the parking facilities are generally accessible and adequate, multiple reviews point out that parking fees are quite expensive with some guests finding the costs to be prohibitively high. The parking fees were a common concern with several guests noting the lack of included parking in room rates.
For those with larger or newer cars, the tight parking spaces could pose a challenge. Despite this, some reviewers found the parking garage to be affordable for the area and appreciated the available options.
Overall, ARCOTEL Onyx Hamburg provides good quality parking solutions, though guests should be prepared for additional costs and potentially limited availability during peak times.
Family
Nightlife
Despite being on the Reeperbahn, the hotel rooms maintain a surprising tranquility, offering a quiet retreat after a night out. The hotel's central position ensures that everything is within walking distance with the subway reachable in just a few minutes.
Being well-connected, the hotel provides ease of access to the city's musical theaters, restaurants and harbor, making it a great spot for cultural enthusiasts as well. Whether you're looking to dive into the bustling nightlife, enjoy a musical or take a casual stroll by the harbor, ARCOTEL Onyx Hamburg stands out as the perfect hub for your Hamburg adventure.
4 Star
Located in a prime area, the ARCOTEL Onyx Hamburg offers very good accommodations with comfortable and tidy rooms, ensuring a peaceful stay. The breakfast offerings are also commendable, featuring personalized options like fried eggs and a variety of coffee selections, complemented by a friendly bar service.
Though the bathrooms might appear somewhat outdated, especially with handheld showers and Wi-Fi issues were noted, these factors did not significantly detract from the overall positive experience. Some reviews hinted that the services fell slightly short of what one might expect from a superior four-star hotel, yet the majority found the offerings adequate for the price point.
In summary, this hotel meets the essential criteria of a four-star property with its high-quality services, modern design and cleanliness, making it a recommendable option for travelers seeking comfort and convenience in Hamburg.
Business
The hotel features a suite with a dedicated business area and a range of business-friendly amenities. Guests frequently praise the business-friendly environment of the hotel, noting its suitability for short business trips. While the desk provided in the rooms may be small, the overall setup remains conducive to a productive stay.
ARCOTEL Onyx Hamburg stands out for its fast Wi-Fi access, although some minor issues with mobile access have been noted. The stylish decor and comfortable atmosphere add to the appeal, providing a relaxed environment for business travelers. Public transport connections further enhance its convenience, making it a top choice for anyone visiting Hamburg for business purposes. The hotel’s strategic location and comprehensive business amenities ensure a smooth and efficient business trip.
Accessible
Romantic
Dog Friendly
No, ARCOTEL Onyx Hamburg doesn't have any pool.
No, a spa isn't available at ARCOTEL Onyx Hamburg.
Yes, ARCOTEL Onyx Hamburg welcomes dogs.
Yes, parking facilities are available at ARCOTEL Onyx Hamburg.
No, ARCOTEL Onyx Hamburg doesn't have a gym.
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