Best Western Hotel Hamburg International
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Summary of reviewsBest Western Hotel Hamburg International receives strong praise from guests for its commendable attributes, especially its location, cleanliness and staff services. The hotel is strategically situated just outside the bustling city center, offering peaceful surroundings and excellent public transport links. Guests appreciate the convenience of nearby subway stations, supermarkets and restaurants, making the hotel a great base for exploring Hamburg. Additionally, the quiet environment allows for a relaxing retreat after a day of sightseeing or business.
The breakfast experience at the hotel is highly rated with an extensive, diverse buffet that includes options catering to various tastes and dietary needs. The cleanliness and freshness of the breakfast area, combined with attentive staff, create a pleasant dining ambiance. While there are minor critiques regarding occasional lukewarm items, the overall sentiment is positive, making breakfast a delightful start to the day.
Guest rooms are consistently described as clean, spacious and well-furnished. The large family rooms and renovated bathrooms are particularly noted for their comfort. Although the lack of air conditioning and occasional street noise present minor issues, the functional and comfortable decor, along with good sound protection, ensure a restful stay. The hotel's commitment to cleanliness extends through all areas with guests frequently praising the impeccable maintenance of rooms and common spaces.
The hotel staff earns high marks for their exceptional friendliness and helpfulness. Guests appreciate the warmth and competence of the reception team, noting smooth check-ins facilitated by the 24-hour front desk service. The breakfast and bar staff also contribute positively to the guest experience with their courteous service.
Regarding amenities, the hotel provides reliable free Wi-Fi, though some guests have experienced minor connectivity issues. The parking facilities are well-organized, secure and affordably priced, adding convenience for those traveling by car.
Families find the hotel to be exceptionally accommodating with spacious and well-thought-out room configurations that balance privacy and accessibility. The quiet, comfortable ambiance and family-oriented amenities make it a favorable choice for parents and children alike.
Overall, guests commend the Best Western Hotel Hamburg International as an excellent value-for-money option. Despite some limitations, such as the absence of evening dining services and the need for minor improvements in room appointments, the hotel excels in providing a comfortable, clean and friendly environment. With its strong focus on guest satisfaction and well-maintained facilities, it stands out as a smart choice for both leisure and business travelers.
Categories
The breakfast experience at the hotel is highly rated with an extensive, diverse buffet that includes options catering to various tastes and dietary needs. The cleanliness and freshness of the breakfast area, combined with attentive staff, create a pleasant dining ambiance. While there are minor critiques regarding occasional lukewarm items, the overall sentiment is positive, making breakfast a delightful start to the day.
Guest rooms are consistently described as clean, spacious and well-furnished. The large family rooms and renovated bathrooms are particularly noted for their comfort. Although the lack of air conditioning and occasional street noise present minor issues, the functional and comfortable decor, along with good sound protection, ensure a restful stay. The hotel's commitment to cleanliness extends through all areas with guests frequently praising the impeccable maintenance of rooms and common spaces.
The hotel staff earns high marks for their exceptional friendliness and helpfulness. Guests appreciate the warmth and competence of the reception team, noting smooth check-ins facilitated by the 24-hour front desk service. The breakfast and bar staff also contribute positively to the guest experience with their courteous service.
Regarding amenities, the hotel provides reliable free Wi-Fi, though some guests have experienced minor connectivity issues. The parking facilities are well-organized, secure and affordably priced, adding convenience for those traveling by car.
Families find the hotel to be exceptionally accommodating with spacious and well-thought-out room configurations that balance privacy and accessibility. The quiet, comfortable ambiance and family-oriented amenities make it a favorable choice for parents and children alike.
Overall, guests commend the Best Western Hotel Hamburg International as an excellent value-for-money option. Despite some limitations, such as the absence of evening dining services and the need for minor improvements in room appointments, the hotel excels in providing a comfortable, clean and friendly environment. With its strong focus on guest satisfaction and well-maintained facilities, it stands out as a smart choice for both leisure and business travelers.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
3-Star Hotel
Guest Reviews
Best Western Hotel Hamburg International boasts a stellar location that is highly favored for its excellent public transportation links. Situated slightly outside the hustle and bustle of the city center, the hotel offers the convenience of quick and easy access to central Hamburg. Guests consistently praise the hotel's proximity to several subway stations, including the Rauhes Haus U-Bahn, which is a mere few minutes' walk away. This advantageous positioning ensures that guests can reach major city attractions swiftly with the city center just a short subway ride away.
In addition to its superb transport connections, the hotel's location is complemented by its quiet surroundings, offering a peaceful retreat from the city's noise. The nearby amenities, such as supermarkets, restaurants and snack bars, further enhance its convenience, making it an excellent base for exploring Hamburg. Guests also appreciate the clean, comfortable rooms and friendly staff, making their stay even more pleasant.
The proximity to public transport hubs like the S-Bahn and U-Bahn makes adventuring out into Hamburg's attractions seamless. Whether traveling for business or leisure, the Best Western Hotel Hamburg International provides an ideal spot with easy access to both the city center and other local amenities, ensuring a smooth and enjoyable stay for all visitors.
Guests at the Best Western Hotel Hamburg International have consistently praised the breakfast offerings with many describing it as very good, excellent and fantastic. A recurring highlight is the extensive and rich breakfast buffet that caters to a wide variety of tastes, featuring everything from Franzbrötchen, salmon, bacon and cheese to both hot and cold dishes. Reviewers appreciated the plentiful options and the buffet's diversity, ensuring that there is something for everyone, including gluten-free choices.
The freshness and consistent replenishment of the buffet were notable positives with guests appreciating the clean and well-stocked presentation. The breakfast area, though sometimes noted as a bit cramped, received high marks for cleanliness and the courteous, helpful breakfast staff who contributed to a pleasant dining experience.
A few minor criticisms were mentioned, including the occasional lukewarm scrambled eggs, coffee that had been standing for a while and some items like dark rye bread or pastries not being replenished in time. Despite these small drawbacks, the overall sentiment remains very positive, lauding the breakfast for its quality, variety and value for money. The breakfast ambiance, combined with the hotel’s friendly service, left many guests highly recommending it as a delightful start to their day.
The dining experience at Best Western Hotel Hamburg International appears to have significant limitations, primarily revolving around the closure of the restaurant and bar during the evenings. Many guests have noted the lack of dinner or meal services beyond breakfast with the restaurant often closed without prior notice. This extends to the bar as well, which frequently closes early or remains closed for the duration of the guests' stay.
Despite these limitations, the lobby offers a selection of refreshing drinks, including beer, wine and champagne. There is also a cozy bar mentioned, although its operational status seems inconsistent. For those seeking evening meal options, the availability of nearby restaurants within walking distance provides some alternatives, although the variety is somewhat limited on weekends.
Overall, while breakfast service at the hotel maintains a positive note, the absence of evening dining and bar options presents a significant drawback for guests looking to enjoy dinner or unwind at the bar within the hotel premises.
The rooms at Best Western Hotel Hamburg International are often described as clean, spacious and comfortably furnished. Many guests appreciate the large family rooms and the modern, newly renovated bathrooms that add a touch of comfort. The rooms are equipped with necessary amenities including well-appointed facilities, good sound protection and in some cases, a small extra dressing room.
However, the absence of air conditioning is a common point of discomfort, especially during warmer months and some rooms facing the street can be noisy. Bathrooms, while typically clean and modern, were occasionally mentioned as small and could use more thorough cleaning in some instances.
Guests found the rooms to be functionally furnished with pleasant, although somewhat simple, decor. The beds are frequently noted as comfortable, contributing to a restful stay. Despite occasional comments about outdated furniture and decor in some sections of the hotel, the overall room experience is positively highlighted for its cleanliness, adequate size and comfort.
The hotel's quiet location, particularly rooms facing the courtyard, is appreciated by guests seeking a peaceful stay. In summary, the rooms at Best Western Hotel Hamburg International largely meet expectations for cleanliness, space and comfort, albeit with a few minor drawbacks such as the lack of air conditioning and varied noise levels depending on the room location.
The beds at the Best Western Hotel Hamburg International receive a generally positive reception from guests. Most reviewers find the beds to be very comfortable with numerous mentions of them being comfortable, super comfortable and perfect for a good night’s sleep. The beds in Room 218 and certain rooms also stand out as being particularly comfy. Additionally, the clean rooms and good quality mattresses contribute to an overall positive sleeping experience.
However, there are mixed opinions concerning mattress firmness. While some guests describe the beds as having just the right balance—not too hard and not too soft—others find them either too hard or too soft and some guests experienced discomfort resulting in back pain. The variety of mattress preferences among guests is evident with some praising the softness while others express dissatisfaction over the firmness.
Other notable feedback includes concerns about heavy duvets, inflexible pillows and the occasional slanted or saggy bed. Some mention that only single beds are available as double beds and found the mattresses somewhat lacking for a hotel of this caliber. Despite these occasional grievances, the overall sentiment towards the beds at the hotel leans positively with the comfort and quality of the mattresses being high points for many visitors.
The Best Western Hotel Hamburg International receives high praise for its exceptional cleanliness. Guests consistently highlight the spotless state of the rooms and bathrooms, noting that everything is always thoroughly maintained. The accommodations are described as modern, comfortable and well-kept with newly renovated bathrooms frequently mentioned for their pristine condition. General areas of the hotel, including guest rooms and restrooms, are impeccably clean, contributing to a pleasant and tidy environment. The hotel is also commended for its well-maintained facilities and attentive staff. Overall, the cleanliness of the hotel is a standout feature, ensuring a comfortable and hygienic stay for guests.
The guest reviews of Best Western Hotel Hamburg International overwhelmingly praise the staff for their exceptional friendliness and helpfulness. Guests repeatedly highlight their positive experiences with the hotel's team, describing them as super friendly, accommodating and attentive. The staff at the reception are notably appreciated for their warmth and competence, making check-ins effortless at any time with a 24-hour front desk service. Additionally, the bar and breakfast service staff are often mentioned for their attentiveness and courteous demeanor. Overall, the consistent kindness and support from the staff create a welcoming and comfortable atmosphere for the hotel's visitors.
Guests at the Best Western Hotel Hamburg International have shared a mix of experiences regarding the hotel's Wi-Fi. On the positive side, many guests appreciated the free Wi-Fi available throughout their stay, highlighting that the connection was good, strong and reliable in all areas of the hotel. The internet speed was generally considered decent with the stable connection being a common theme in several reviews. However, a few guests mentioned experiencing some issues, such as unstable connections and being kicked out after some time, suggesting that the system might be somewhat outdated. Overall, while the majority of guests found the Wi-Fi service satisfactory and included in the room rate, there are occasional lapses that might need attention.
The parking options at Best Western Hotel Hamburg International receive frequent praise for their affordability and convenience. Guests note that ample and sufficient parking spaces are available both in the courtyard and an underground garage. The parking facilities are well-organized and available for a reasonable price of €8 per day, which is considered inexpensive and fair compared to other options.
Safety is a notable highlight with several guests mentioning the availability of secure, video-monitored parking for both cars and bicycles. Additionally, the parking lot is not accessible to everyone due to security barriers, further enhancing the safety aspect.
Although the parking bays are mentioned as narrow by some guests, the overall sentiment towards parking remains positive. Multiple options like street parking and paid underground garages add to the flexibility. The parking spaces are not only affordable but also structured well, facilitating convenience for guests who arrive by car or motorcycle.
In summary, despite some minor issues such as narrow bays and limited family-friendly options, the parking solutions provided by the hotel are seen as efficient, secure and cost-effective.
Best Western Hotel Hamburg International is highly praised for its family-friendly atmosphere and amenities. The hotel offers a variety of options for family accommodations, including family rooms and spacious family suites with some providing a common hallway for easy access between rooms. This thoughtful layout ensures both privacy and convenience, allowing children to have their own rooms with doors.
Guests noted that the hotel caters well to family needs, making it a suitable choice for those traveling with children and older relatives, such as parents walking with canes. The overall ambiance is quiet, contributing to a comfortable stay for families.
The hotel's location is also considered very family-friendly, making it a good base for evening meals and short trips with the family. The value for money is commendable, considering the extensive family-friendly amenities provided.
Families felt very comfortable during their stay and appreciated the convenience of having rooms close to one another, especially when traveling with friends. This combination of comfort, convenience and family-oriented facilities makes Best Western Hotel Hamburg International a recommended choice for families planning a trip.
The Best Western Hotel Hamburg International provides a commendable experience for its category and price range. Guests generally find the hotel to be a well-rounded and good 3-star hotel, offering decent amenities appropriate for its rating. This mid-range hotel is particularly suited for city trips and short stays with a notable good price-performance ratio.
While some guests point out that the window insulation could be better and mention a lack of ice, overall, the facilities and services meet expectations for a 3-star hotel. The cost is consistently described as fair and favorable, contributing to an overall good value for money. The hotel delivers adequately for those seeking a budget-friendly option without sacrificing essential comforts.
The Best Western Hotel Hamburg International stands out as a commendable choice for business travelers. Guests have praised the rooms, highlighting them as a key positive aspect. The hotel's location is noted as advantageous for those on business trips and it offers solid public transportation coverage, making commuting convenient. Meeting and conference facilities are available, though one guest mentioned an initial issue with the temperature in the conference room. Overall, the service aligns well with expectations for a 3-star hotel, providing the essentials needed for a productive stay. The hotel comes highly recommended for business purposes.
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Location
In addition to its superb transport connections, the hotel's location is complemented by its quiet surroundings, offering a peaceful retreat from the city's noise. The nearby amenities, such as supermarkets, restaurants and snack bars, further enhance its convenience, making it an excellent base for exploring Hamburg. Guests also appreciate the clean, comfortable rooms and friendly staff, making their stay even more pleasant.
The proximity to public transport hubs like the S-Bahn and U-Bahn makes adventuring out into Hamburg's attractions seamless. Whether traveling for business or leisure, the Best Western Hotel Hamburg International provides an ideal spot with easy access to both the city center and other local amenities, ensuring a smooth and enjoyable stay for all visitors.
Breakfast
The freshness and consistent replenishment of the buffet were notable positives with guests appreciating the clean and well-stocked presentation. The breakfast area, though sometimes noted as a bit cramped, received high marks for cleanliness and the courteous, helpful breakfast staff who contributed to a pleasant dining experience.
A few minor criticisms were mentioned, including the occasional lukewarm scrambled eggs, coffee that had been standing for a while and some items like dark rye bread or pastries not being replenished in time. Despite these small drawbacks, the overall sentiment remains very positive, lauding the breakfast for its quality, variety and value for money. The breakfast ambiance, combined with the hotel’s friendly service, left many guests highly recommending it as a delightful start to their day.
Dinner
Despite these limitations, the lobby offers a selection of refreshing drinks, including beer, wine and champagne. There is also a cozy bar mentioned, although its operational status seems inconsistent. For those seeking evening meal options, the availability of nearby restaurants within walking distance provides some alternatives, although the variety is somewhat limited on weekends.
Overall, while breakfast service at the hotel maintains a positive note, the absence of evening dining and bar options presents a significant drawback for guests looking to enjoy dinner or unwind at the bar within the hotel premises.
Rooms
However, the absence of air conditioning is a common point of discomfort, especially during warmer months and some rooms facing the street can be noisy. Bathrooms, while typically clean and modern, were occasionally mentioned as small and could use more thorough cleaning in some instances.
Guests found the rooms to be functionally furnished with pleasant, although somewhat simple, decor. The beds are frequently noted as comfortable, contributing to a restful stay. Despite occasional comments about outdated furniture and decor in some sections of the hotel, the overall room experience is positively highlighted for its cleanliness, adequate size and comfort.
The hotel's quiet location, particularly rooms facing the courtyard, is appreciated by guests seeking a peaceful stay. In summary, the rooms at Best Western Hotel Hamburg International largely meet expectations for cleanliness, space and comfort, albeit with a few minor drawbacks such as the lack of air conditioning and varied noise levels depending on the room location.
Beds
However, there are mixed opinions concerning mattress firmness. While some guests describe the beds as having just the right balance—not too hard and not too soft—others find them either too hard or too soft and some guests experienced discomfort resulting in back pain. The variety of mattress preferences among guests is evident with some praising the softness while others express dissatisfaction over the firmness.
Other notable feedback includes concerns about heavy duvets, inflexible pillows and the occasional slanted or saggy bed. Some mention that only single beds are available as double beds and found the mattresses somewhat lacking for a hotel of this caliber. Despite these occasional grievances, the overall sentiment towards the beds at the hotel leans positively with the comfort and quality of the mattresses being high points for many visitors.
Cleanliness
Staff
Wi-Fi
Parking
Safety is a notable highlight with several guests mentioning the availability of secure, video-monitored parking for both cars and bicycles. Additionally, the parking lot is not accessible to everyone due to security barriers, further enhancing the safety aspect.
Although the parking bays are mentioned as narrow by some guests, the overall sentiment towards parking remains positive. Multiple options like street parking and paid underground garages add to the flexibility. The parking spaces are not only affordable but also structured well, facilitating convenience for guests who arrive by car or motorcycle.
In summary, despite some minor issues such as narrow bays and limited family-friendly options, the parking solutions provided by the hotel are seen as efficient, secure and cost-effective.
Family
Guests noted that the hotel caters well to family needs, making it a suitable choice for those traveling with children and older relatives, such as parents walking with canes. The overall ambiance is quiet, contributing to a comfortable stay for families.
The hotel's location is also considered very family-friendly, making it a good base for evening meals and short trips with the family. The value for money is commendable, considering the extensive family-friendly amenities provided.
Families felt very comfortable during their stay and appreciated the convenience of having rooms close to one another, especially when traveling with friends. This combination of comfort, convenience and family-oriented facilities makes Best Western Hotel Hamburg International a recommended choice for families planning a trip.
3 Star
While some guests point out that the window insulation could be better and mention a lack of ice, overall, the facilities and services meet expectations for a 3-star hotel. The cost is consistently described as fair and favorable, contributing to an overall good value for money. The hotel delivers adequately for those seeking a budget-friendly option without sacrificing essential comforts.
Business
No, Best Western Hotel Hamburg International doesn't have any pool.
No, a spa isn't available at Best Western Hotel Hamburg International.
No, Best Western Hotel Hamburg International doesn't allow dogs.
Yes, parking facilities are available at Best Western Hotel Hamburg International.
No, Best Western Hotel Hamburg International doesn't have a gym.
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