Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG

Hamburg 53.59771100, 9.97605100 , Christoph-probst-weg 33 (Show on Map)
7.9
Good


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Summary of reviewsThe niu Bricks hotel, located in the tranquil yet trendy district of Eppendorf, Hamburg, garners commendation for its welcoming atmosphere and excellent service. Its strategic location makes it an attractive choice for visitors, especially being close to the University Hospital Eppendorf (UKE), key public transport hubs and the Hamburg airport. Despite not being centrally located, the seamless connectivity through nearby bus stops and subway lines ensures guests can easily reach the city center and local attractions such as cafes, bars, restaurants, Hagenbeck Zoo and Volksparkstadion. The soundproof rooms further contribute to a peaceful stay despite its proximity to a busy road.

Guests generally find the breakfast at Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG to be delicious, varied and well-stocked with a good range of options catering to different dietary needs, including vegetarian and lactose-free choices. The breakfast area is described as cozy and clean with friendly and helpful staff, notwithstanding occasional complaints about overcrowding, uncomfortable seating and the replenishment speed of certain items.

Dinner experiences at the hotel reveal high praise for the quality of their pizza and flammkuchen, complemented by a cozy bar atmosphere and craft beer options. However, the limited menu and lack of table service can be a downside for some. Prices at the bar, as well as the scarcity of dining options after 9 PM, have been points of contention for some guests.

The rooms at Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG are frequently praised for their cleanliness and stylish, modern design. Guests appreciate the comfortable beds and spacious, well-equipped bathrooms, despite the compact size of the rooms which may lack ample storage and seating areas. Modern conveniences such as good media connectivity and Bluetooth speakers add to the comfort.

The hotel impresses with its overall cleanliness with rooms and bathrooms often touted as spotless and modern. Minor issues with maintenance like dust and infrequent replenishment of amenities occasionally arise, but the general perception remains positive.

Staff at Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG receive high marks for their friendliness, helpfulness and professionalism, especially noted during check-ins and check-outs. Despite some isolated incidents of unfriendliness or overwhelmed staff during busy periods, the general sentiment strongly favors their accommodating nature.

Wi-Fi connectivity at the hotel varies with some guests enjoying fast and reliable service, while others experienced issues like lack of coverage in certain rooms or cumbersome login processes. This inconsistency can impact the overall guest experience, though modern room features like Chromecast can be advantageous where connectivity is stable.

Parking at Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG presents challenges, particularly due to high costs and limited space, often forcing guests to seek alternative parking. However, the good public transportation alternatives mitigate some of this inconvenience.

For families, the hotel offers a clean, modern and convenient environment, particularly suitable for short stays or visits to nearby family and events. However, it might not fully meet the needs of larger families or those planning extended stays due to limited amenities and occasional meal distribution noise.

Finally, the beds at Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG are a standout feature, frequently described as very comfortable and conducive to a restful night’s sleep, enhancing the overall positive guest experience.
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Room Types
Standard Queen Room The double room offers a carpeted floor, heating, as well as a private bathroom boasting a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a safe deposit box, a high chair for children as well as city views. The unit has 1 bed.

Single Room The double room provides a carpeted floor, heating, as well as a private bathroom featuring a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a safe deposit box, a high chair for children as well as city views. The unit offers 1 bed.

Standard Queen Room - Disability Access The double room offers a carpeted floor, heating, as well as a private bathroom featuring a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a safe deposit box, a high chair for children as well as city views. The unit offers 1 bed.

Guest Reviews
7.9
Good
Location
The niu Bricks boasts a commendable location that has been widely appreciated by its guests, particularly for those with specific destinations in mind. Nestled in the trendy and peaceful district of Eppendorf, the hotel offers a quiet atmosphere while remaining conveniently accessible to key points via public transportation.

Frequent mentions highlight the proximity to the University Hospital Eppendorf (UKE), making it an ideal choice for those visiting the hospital. The hotel also enjoys a strategic location close to the Hamburg airport, providing ease of access for travelers. Another favorable aspect is the immediate availability of bus stops right outside the hotel's door, connecting guests efficiently to the city center, various attractions and public transport hubs like the U1 and U3 subway lines.

For leisure, Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG is within walking distance to local cafes, bars and restaurants, ensuring guests can enjoy the vibrant neighborhood. Additionally, the Hagenbeck Zoo and Volksparkstadion are easily accessible, making it a great base for both family visits and concert-goers.

While the hotel is not centrally located in Hamburg, guests have found it easy to reach the city center within 20 to 30 minutes by public transport. Despite being on a busy road, the hotel’s soundproof rooms provide a tranquil stay.

Overall, Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG' location is well-regarded for its connectivity, convenience to specific destinations like UKE and the airport and the serene yet lively neighborhood of Eppendorf.

Breakfast
The breakfast experience at 'Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG' garners mixed reviews from guests, though many highlight positive aspects. Most guests find the breakfast to be very good, delicious and varied with an abundant and well-stocked buffet that quite often leaves nothing to be desired. The varied selection includes fresh pancakes, fruit salads, different types of bread, croissants and a range of cereals. Vegetarians and those seeking lactose-free options are catered for with some stating that the overall quality of the breakfast is excellent for the price range.

Despite these shining reviews, some guests feel the breakfast is overpriced or limited in choice, while others found it chaotic and crowded with seating often deemed uncomfortable or insufficient, particularly during peak hours. Scrambled eggs and other items sometimes were not replenished in a timely manner, contributing to wait times and a hectic atmosphere.

On the plus side, the breakfast area is generally described as cozy, modern and clean, although some guests noted that the lounge-like seating felt unsuitable for dining. Positive mentions also go to the friendly and helpful breakfast staff and the excellent hygiene measures in place during the Covid period.

Thus, while 'Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG' earns praise for the quality and variety of its breakfast options, the experience can be marred by crowds, uncomfortable seating and occasionally not meeting expectations for availability and pricing.

Dinner
The dining experience at Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG offers a blend of highs and lows. The standout positive remains the quality of the pizza, described by several guests as great and a good snack option. Both pizza and flammkuchen are available and guests appreciated the craft beer and the cozy atmosphere of the small bar area in the evenings.

However, the dinner menu is notably limited, often restricted to frozen options like pizza and flammkuchen with no warm meals in the earlier part of the week. Service at the bar has received mixed reviews with some praising the friendliness of the staff, while others noted slow service or overcrowding due to events. The bar does not offer table service and charges cannot be billed to the room, which was an inconvenience for some guests.

Dining options late at night are scarce, offering no food service after 9 PM, which can be disappointing for those seeking a bite later in the evening. Prices at the bar, especially for items like Aperol Spritz, are considered steep by some guests.

Breakfasts have been a mixed bag; while some found it varied and adequately staffed, others felt it was disappointing and not special with specific complaints about the taste of scrambled eggs from a packet.

Seating arrangements during meal times are unusual and the interior does not entirely match online pictures, possibly leading to mismatched expectations. Also, the hotel’s use as a refugee accommodation has been cited negatively in some reviews.

Overall, while the atmosphere and some food options create a pleasant dining experience, the limited menu and service inconsistencies suggest there's room for improvement.

Rooms
'The niu Bricks' hotel, located in the heart of the city, offers rooms that are consistently praised for their cleanliness and modern furnishings. Guests frequently highlight the stylish and functional design, noting that the rooms are beautifully decorated with a cozy and inviting atmosphere. The beds, often mentioned as very comfortable, ensure a restful night's sleep. The bathrooms are notably spacious and well-equipped, adding to the overall positive experience.

Despite the many compliments, it is clear that the rooms tend to be on the smaller side. This compact nature might be a downside for those expecting more space or needing additional storage, as the minimalist design often lacks wardrobes and ample luggage storage. However, for short stays or weekends, the size of the rooms is generally considered sufficient.

Other amenities within the rooms include modern conveniences such as good media connectivity and Bluetooth speakers. The rooms are also well soundproofed, providing a quiet and peaceful environment for relaxation. The hotel room interiors are often described as elegant and beautiful, aligning with the modern and stylish theme seen throughout the hotel.

On the downside, storage options are limited with some guests noting the absence of desks or comfortable seating areas and occasionally, the lighting can be insufficient, contributing to a darker ambiance.

Overall, the rooms at 'Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG' hotel offer a clean, modern and stylish stay, particularly suited for short visits. The well-designed interiors and comfort-focused amenities make it a pleasant choice for travelers, despite the compact size.

Beds
When it comes to comfort at Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG, the beds consistently stand out as a significant highlight based on guest reviews. Travelers have lauded the beds as exceptionally comfortable with many describing the experience as super comfortable or even a dream. Descriptions like thick mattress, top-notch beds and great comfy bed are frequent, indicating a high level of satisfaction with both the mattresses and the bedding.

The rooms offer cozy, clean and inviting sleeping arrangements, adding to an overall pleasurable stay. Many guests appreciated the good bedding selection and noted that the rooms are well-ventilated, enhancing the sleeping environment. The bedding quality, including comfortable pillows and bed sheets, also received positive remarks, contributing to restful nights.

While a few guests found the beds too soft, the overwhelming consensus indicates that most found the mattresses to be just right for a good night's sleep. The modern facilities and well-maintained rooms further elevate the hotel experience, making it an appealing choice for travelers seeking comfort and relaxation. Despite minor criticisms about bed size and mattress softness, Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG earns commendations for providing a delightful and restful stay.

Cleanliness
The niu Bricks hotel impresses guests with its exceptional cleanliness, consistently receiving praise for its spotless and well-maintained rooms. Many reviewers describe the rooms as modern, stylish and newly refurbished, creating a welcoming atmosphere for travelers. The hotel’s cleanliness is often highlighted with phrases like "super clean," "very clean," and "cleanliness top-notch" recurring throughout the reviews.

While the interiors receive high marks for being neat and tidy, guests appreciate the professional cleaning service that ensures everything is always freshly cleaned. The bathrooms also receive positive comments, described as clean, tidy and well-equipped. The overall modern aesthetic, combined with cozy and comfortable furnishings, contributes to an enjoyable stay.

However, there are occasional mentions of areas needing improvement. Some guests found specific issues such as dust on walls, hair on floors and cobwebs that were not adequately addressed. Additionally, outdoor areas and certain amenities like the shampoo and soap dispensers in bathrooms were noted as lacking maintenance or replenishment.

In summary, Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG hotel is generally well-regarded for its cleanliness, modern design and comfortable ambiance. Despite minor lapses in room maintenance for a few guests, the overall experience of staying at this hotel is highly positive with most travelers finding it a clean and pleasant place to stay.

Staff
The overwhelming sentiment from guest reviews about the staff at Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG is highly positive. The staff is consistently described as friendly, helpful and accommodating. Words like "very friendly," "super nice," "attentive," and "courteous" appear frequently, emphasizing the staff's commitment to excellent service. Guests appreciated the efficient and supportive handling of their needs with the hotel's staff being attentive and ready to assist at all times.

The reception staff, in particular, often received commendations for their professionalism and ability to manage check-ins and check-outs smoothly. Many reviews highlight the friendly and pleasant demeanor of the reception team, noting that they were informative and always willing to help.

However, a few reviews noted areas for improvement. Some guests experienced delays and felt that certain staff members, particularly during busy periods, appeared overwhelmed and unenthusiastic. There were also occasional mentions of unfriendliness from some employees, both at the reception and the bar. Despite these isolated incidents, it is clear that the general perception of the staff at Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG is one of friendliness and a high level of service, contributing positively to the overall guest experience.

Wi-Fi
At 'Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG', guest experiences with Wi-Fi varied significantly. While some guests reported very fast and reliable Wi-Fi with excellent reception and seamless performance, others encountered significant issues. Reports included no Wi-Fi service in certain rooms, notably room 618 and patches where internet communication was impossible, especially on the 6th floor. Some guests had to go to the lobby to access a stable connection.

The varying feedback ranged from completely unstable WLAN to moments where the Wi-Fi worked without issues. Additionally, some guests faced cumbersome login processes, while others enjoyed features like Chromecast and Bluetooth speakers in their rooms. Overall, while the Wi-Fi quality appears inconsistent, there are areas of the hotel where the internet connectivity works well and meets guest satisfaction.

Parking
The parking situation at Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG presents significant challenges for guests. The main concern is the overall expense with the parking garage charging a steep 25 euros per day, which many find excessive compared to the accommodation costs. Additionally, the number of available parking spaces is insufficient, often leading guests to seek alternative parking in nearby streets, sometimes as far as 1 km away. The parking facilities themselves are sometimes hard to access and often fully booked during peak times.

Despite a generally poor parking experience, there are some positive notes. Guests have mentioned finding free parking on parallel streets and appreciated the proximity of a parking garage just a minute away from the hotel. Public transportation connections have been noted as good, offering an alternative for those who prefer not to deal with the parking hassle. However, the limited availability and high cost of parking are consistent points of frustration with many guests suggesting the hotel should improve or expand its parking offerings to match the demand.

Family
The niu Bricks hotel seems to offer a range of experiences for families, especially for short-term stays. Conveniently located close to key areas like Lottestrasse and the UKE, it serves as an ideal spot for those visiting family or attending events such as family weddings and celebrations. The hotel provides family-friendly rooms and can accommodate requests for cribs with additional bedding, making it somewhat suitable for families with young children. Guests highlighted the modern, clean environment and exceptional service, which offers great value for money.

Despite these benefits, there are some limitations, particularly for families with many needs. It lacks trolleys for transporting luggage and there are no snack options available, which could be inconvenient given the hotel's somewhat isolated location. The dining areas can become noisy during meal distribution for refugees and the small breakfast tables are challenging for older family members to use comfortably. The hotel might not be ideal for extended stays with infants or pets due to limited amenities.

Overall, Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG stands out as a great option for families on short vacations or those visiting relatives nearby, but it may not fully meet the demands of larger or longer-staying families.

Dog Friendly
The Niu Bricks emerges as a mixed bag for pet owners, especially those traveling with dogs. On the positive side, the hotel is explicitly dog-friendly, accommodating pets with a welcoming environment. It provides amenities like dog bowls and treats available in the lobby, creating a structured and organized atmosphere for dogs. Various reviews highlight the helpful staff and the overall quiet and comfortable nature of the hotel, which makes it an ideal choice for short trips with pets. There are also practical touches like door hangers signaling 'don't disturb the dog,' and green spaces nearby for walks.

However, several areas need improvement. The nightly fee of 15€ per dog is considered steep by many and the absence of dedicated services like bowls and blankets in the rooms detracts from the experience. Some guests found dog hair on the bed, which could indicate cleanliness issues. Additionally, dogs are prohibited from the breakfast area, which could be inconvenient for some guests. Overall, while the Niu Bricks is welcoming to dogs, there are areas where the hotel could enhance its dog-friendly services to better cater to pet owners’ needs.


No, Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG.

Yes, Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG welcomes dogs.

Yes, parking facilities are available at Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG.

No, Holiday Inn - the niu, Bricks Hamburg Eppendorf by IHG doesn't have a gym.

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