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Summary of reviewsHotel Grüne Tanne presents a well-rounded option for a variety of travelers, boasting an excellent location near the A7 motorway and good public transportation links, making travel to Hamburg city center convenient and straightforward. Despite its proximity to major roads, the hotel is situated in a peaceful, tranquil setting with nearby recreational forests for relaxing walks, adding to the serene environment. The charm of the lush, green surroundings provides a pleasant retreat while free parking enhances convenience for those traveling by car.
Breakfast at the hotel receives positive feedback for its variety, freshness and value. The affordable breakfast buffet, offering both sweet and savory options, is particularly well-received with many guests finding it plentiful and satisfying. Friendly and attentive staff further elevate the morning dining experience, even though some improvements could be made to the comfort and upkeep of the breakfast area.
The on-site restaurant, known for its burgers and wraps, provides a delightful dining experience despite its limited menu. Guests highlight the quality and portion size of the food, which is well-prepared and reasonably priced. Although the restaurant does not serve alcoholic beverages and operates with occasional closures, the overall dining experience remains highly appreciated, especially given the convenience of room service and late operating hours.
Rooms at Hotel Grüne Tanne are generally clean, well-ventilated and furnished with functional amenities. Guests often describe the rooms as nicely designed and stylish with positive remarks about the wooden floors in some rooms. However, opinions vary regarding room sizes with some guests finding the accommodations a bit cramped, particularly in the double and single rooms. Beds receive mixed reviews, ranging from very comfortable to needing improvement. Noise disturbances and occasional issues with cleanliness and maintenance also highlight areas for potential enhancement.
While the hotel's cleanliness standards receive mixed feedback, some guests noted cleanliness and comfort, especially in renovated rooms. However, recurring mentions of dust, cobwebs and mold indicate a need for improved housekeeping practices.
The staff at Hotel Grüne Tanne stand out for their exceptional friendliness, helpfulness and professionalism. Consistently praised for their warm and welcoming attitude, the staff ensure a pleasant stay for guests, from smooth check-in and check-out processes to efficient daily interactions.
Free Wi-Fi is provided, although it can be unreliable and slow at times. The hotel's variety of parking options, including free on-site parking, is a significant advantage, though arriving early is recommended to secure a comfortable spot.
Family accommodations are noted to be spacious and comfortable with the hotel staff's warm and attentive service contributing positively to the family-friendly experience. While the hotel may not fully cater to extended family vacations, it serves well for brief, convenient stays.
In terms of overall value, Hotel Grüne Tanne offers an appealing price-performance ratio, especially for budget-conscious travelers. While the hotel facilities might feel outdated and some areas require renovation, it remains a cost-effective alternative with a good location and essential amenities to ensure a comfortable stay. Show more
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Categories
3-Star Hotel
This hotel offers basic accommodations at an affordable price. It provides a functional stay with easy access to public transportation, suitable for budget travelers.
Family Friendly Hotel
Hotel with Parking
Small Hotel
Room Types
Standard Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. This single room features soundproof walls, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features soundproof walls, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features soundproof walls, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.
Deluxe Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room features soundproof walls, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 2 beds.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features soundproof walls, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 2 beds.
Family RoomProviding free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room features soundproof walls, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 3 beds.
Guest Reviews
6.8
Rated
Location
Hotel Grüne Tanne boasts an excellent location ideal for a range of travelers, from those driving along the A7 motorway to visitors looking to explore Hamburg and its surroundings. Nestled in peaceful, green areas yet conveniently close to major highways, the hotel offers a perfect balance of tranquility and accessibility. Public transportation is easily reachable with bus stops right outside the hotel and quick access to S-Bahn services, facilitating straightforward travel to the city center, which can be reached in roughly 20 to 30 minutes.
The hotel's positioning near the highway makes it a favored stop for travelers heading to destinations like Denmark, Rotterdam, Scandinavia and Italy. It is also well-situated for those attending events or appointments both within and outside of Hamburg, providing easy connections for onward travel.
Despite its proximity to major roads, the hotel remains surprisingly quiet and offers a serene environment, ideal for relaxation. The nearby recreational forest and beautiful surroundings present ample opportunities for peaceful walks. While some areas around the hotel could benefit from better maintenance, the overall setting is quite charming and comfortable.
The hotel's location is also practical for those looking to avoid the hustle and bustle of city living while remaining close to essential amenities and destinations like the port and city center. Free parking adds to the convenience, making it suitable for guests traveling by car. Overall, Hotel Grüne Tanne's good value for money and excellent connectivity make it a standout choice for diverse travelers.
Breakfast
The breakfast at Hotel Grüne Tanne has generally received positive feedback from guests. Many appreciated the good selection, variety and freshness of the offerings. Words like "plentiful," "sufficient," "delicious," and "great" commonly describe the morning meal experience. The breakfast buffet seems to cater well to different tastes with options that range from sweet to savory. For a modest price, notably under 10 euros, many guests felt the breakfast provided excellent value and a satisfactory selection of hot and cold foods.
However, there were some mixed opinions about certain aspects. A few guests found the breakfast room to be uncomfortable or used as a storage area and some reviews mentioned limited choices and packaged items that weren't as fresh. Despite these criticisms, the overall sentiment remains favorable with many guests satisfied with what was offered, stating that the breakfast is sufficient, tasty and aligned well with its price point. The friendly and attentive staff also added to the positive breakfast experience for many guests.
Dinner
Hotel Grüne Tanne offers a dining experience that primarily revolves around a burger and wrap restaurant. Guests frequently commend the fantastic and very delicious food, highlighting well-prepared dishes with excellent portions at reasonable prices. The burgers, in particular, receive high praise for their taste and quality.
Although the restaurant specializes in a limited menu—mainly burgers, wraps and some pizza—it leaves a positive impression on visitors. Many recommend the on-site dining, emphasizing that the hamburgers are tasty and the evening meals enjoyable. The convenience of having meals delivered to one's room also adds to the overall dining experience.
However, it is important to note that the restaurant does not offer a full kitchen menu nor does it provide alcoholic beverages and there are occasions when it might be closed. Despite these limitations, the dining establishment is suggested as a great option within the hotel for a quick and satisfying bite. The late operating hours of the restaurant also provide added convenience for guests.
In summary, while diverse dining options at Hotel Grüne Tanne may be limited, the quality and taste of the available burger and wrap selections make for a commendable dining experience during a stay.
Rooms
Hotel Grüne Tanne offers a mix of spacious, comfortably furnished rooms that generally meet expectations for short stays. Many guests appreciated the clean, well-ventilated and renovated rooms with functional amenities like cosmetic tissues, shampoo and makeup mirrors. The hotel's rooms are described as nicely designed and stylish with some featuring wooden floors instead of carpets, contributing to a pleasant aesthetic.
However, feedback on room size varies with several reviews noting that rooms can be too small, especially for those expecting more space. Triple and family rooms receive praise for their generous dimensions, while some guests found double rooms and single rooms under the roof to be cramped.
Comfort-wise, the beds often rated as decent, although saggy mattresses and broken slatted frames were mentioned, suggesting that newer mattresses could improve comfort. Noise can be an issue with some guests experiencing disturbances from neighboring rooms and corridors. Additionally, several rooms were plagued by the smell of cigarette smoke despite being designated as non-smoking, detracting from the overall experience.
Cleanliness appears to be diligently maintained in many cases, but there are repeated mentions of rooms smelling unpleasant and others not meeting cleanliness standards with some even describing mold and dirty bathrooms. Worn-out furnishings and outdated decor were also noted, suggesting the need for more consistent room updates and maintenance.
While some rooms provide a quiet retreat, especially those located at the back of the hotel, others facing busy roads can be noisy. The inconsistency in room conditions implies a disparity in guest experiences, highlighting the importance of requesting a renovated room for a more satisfactory stay.
Beds
Hotel Grüne Tanne receives varying feedback on its beds, predominantly positive with some areas for improvement. Guests appreciate the large and comfortable beds, often describing them as very comfortable and conducive to a good night's sleep. Many reviewers emphasize the beds' softness and the overall pleasant sleeping experience, making particular note of the newly renovated beds that offer proper accommodations even for children, instead of usual sofa beds.
The beds are generally clean and are often changed daily, contributing positively to the guests' comfort. Many find the beds to be great with some mentioning they would return specifically for the comfortable sleeping arrangements. However, feedback is mixed when it comes to firmness, as some guests report the mattresses being too soft or completely worn out, leading to discomfort. Others noted issues with beds creaking with every movement and occasionally finding the mattresses to be old spring types that should be replaced.
Despite this, it appears that the hotel has invested in some updates, which are appreciated. Overall, the majority of guests seem to find the beds at Hotel Grüne Tanne to be satisfactory and conducive to a pleasant stay.
Cleanliness
Hotel Grüne Tanne's cleanliness garners mixed reviews from guests. While some noted that their rooms were clean and comfortable, a significant number expressed concerns about inadequate housekeeping. Common issues included dusty surfaces, dirty carpets and cobwebs. There were occasional positive remarks about clean bathrooms and rooms being overall tidy and orderly. However, frequent complaints about dirty curtains, window frames and mold in the bathrooms indicate a need for improved cleaning standards. Several guests also mentioned unclean outdoor areas and terraces. Despite these issues, some visitors highlighted the hotel's good location and room decoration. Overall, the hotel's cleanliness leaves room for improvement.
Staff
The staff at Hotel Grüne Tanne receive overwhelmingly positive feedback from guests. Described as very friendly, helpful and accommodating, the team seems dedicated to ensuring a seamless experience for travelers. Guests frequently highlighted the staff's flexibility and attentiveness, praising their professionalism and courteous demeanor. The check-in and check-out processes were noted as smooth and uncomplicated with the reception always occupied and responsive.
Both the owners and the reception staff were repeatedly mentioned for their warm and welcoming attitude, making guests feel right at home from the moment they arrived. The staff's ability to be both informative and approachable was appreciated, contributing to a comfortable and enjoyable stay.
Despite the abundance of positive reviews, there were a few instances where guests encountered issues with certain staff members being unaccommodating or unhelpful, but these were clearly outliers given the overall positivity towards the team's service.
Overall, guests consistently commend the Hotel Grüne Tanne staff for their exceptional friendliness, efficiency and hospitality, making every stay pleasant and memorable.
Wi-Fi
Hotel Grüne Tanne offers free Wi-Fi to its guests, but while available, the service can sometimes be unreliable and slow. Despite some connectivity issues, Wi-Fi is provided as part of the room's amenities along with other conveniences such as a refrigerator. Though free, the internet connection is not always the best and for some, this may be the hotel's primary drawback. Overall, basic internet service is available, but those reliant on a robust connection might find it lacking.
Parking
Hotel Grüne Tanne offers a range of parking options to accommodate its guests with an emphasis on the availability of free parking. Visitors consistently highlight the generous amount of parking spaces available on the premises, including a spacious parking lot behind the hotel, private parking spaces and car parking in the courtyard. Most guests appreciate the convenience of free parking right outside the hotel.
Despite the overall positive feedback, some reviews express concern over the limited parking spots and tight spaces, especially for those arriving later in the day. A few guests have reported difficulties finding available spaces, even noting a lack of information on the hotel's Uber page about parking options. However, the majority of reviews still appreciate the free and adequate parking provided by the hotel.
Overall, while Hotel Grüne Tanne generally satisfies its guests with a variety of parking options, it might be beneficial to arrive early to secure a more comfortable parking spot.
Family
Hotel Grüne Tanne offers amenities that cater to families, making it a fairly family-friendly destination. Many guests appreciated the availability of spacious family rooms, which accommodated multiple people comfortably. Rooms often included features like a double bed, single bed and a foldable bed and some stays included a free baby bed.
The overall treatment from the hotel staff was noted to be warm, courteous and attentive, contributing positively to the family experience. The hotel has facilities designed for children and is friendly towards younger guests, making it a suitable option for families with toddlers.
However, while some reviews highlight the positive aspects, there are mentions that suggest the hotel might not fully cater to all family needs. A few guests felt that the activities and accommodations fell short of fully engaging children and were not entirely child-oriented. As a result, the hotel might be better suited for a couple of nights rather than an extended family vacation.
Overall, Hotel Grüne Tanne seems to be a comfortable and welcoming choice for families under certain conditions, especially those seeking a brief, convenient stay with adequate space and friendly service.
3 Star
Hotel Grüne Tanne offers an appealing price-performance ratio, making it an affordable alternative for budget-conscious travelers. Guests frequently praise the hotel for its value, noting that the price-performance is often excellent. The location is good considering the price, adding to the overall positive perception of the hotel's affordability.
However, the hotel falls short of the standards typically associated with a three-star rating. Reviews indicate that the property's facilities and services are outdated and worn out with a charm that feels more old-fashioned than quaint. The lack of air conditioning and thin walls that allow traffic noise to disturb guests' sleep are common points of discomfort. This has left visitors feeling that the hotel needs renovation and investment to bring it up to current standards.
Although the rooms are sufficiently large and the cleanliness of the hotel is noted, the general consensus is that the facilities do not meet the expectations of a three-star establishment with some even comparing it more to a hostel. The value for cost, especially compared to past stays, has been questioned, underscoring the sense that more investment is needed to enhance the guest experience.
In conclusion, Hotel Grüne Tanne is a budget-friendly option with a commendable price-performance ratio, but it significantly lags in meeting the standards and comforts typically expected of a three-star hotel.
No, Hotel Grüne Tanne doesn't have any pool.
No, a spa isn't available at Hotel Grüne Tanne.
No, Hotel Grüne Tanne doesn't allow dogs.
Yes, parking facilities are available at Hotel Grüne Tanne.