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Summary of reviewsSporthotel Racket Inn offers a serene retreat on the outskirts of Hamburg, praised for its quiet and peaceful location with easy access to the city center. Guests appreciate the tranquil environment, surrounded by nature, providing a restful atmosphere ideal for relaxation. The hotel features extensive free parking, large fitness areas, sports facilities and convenient public transport links. Clean rooms and a calm environment contribute to a positive and restful stay.
The breakfast experience generally meets expectations with many guests highlighting its fresh, delicious options and good value for money, although some suggest improvements for more variety. The dinner service receives high marks, especially for its delicious pizza and the cozy restaurant ambiance, despite occasional closures and limited menu options.
Rooms are noted for their spaciousness, modern amenities and comfort, often providing a quiet retreat with large bathrooms and appealing decor. While cleanliness has mixed reviews with some guests noting areas needing improvement, the overall sentiment towards the rooms remains positive.
Staff are usually described as friendly and helpful, enhancing the guest experience, though there are occasional mentions of less favorable interactions with the morning staff. Wi-Fi connectivity is one area that consistently disappoints guests with coverage issues and frequent crashes.
The hotel excels in its fitness and sports facilities, offering a well-equipped gym, squash options, a sauna and a swimming pool—all free of charge. Tennis enthusiasts are well-catered to with both indoor and outdoor courts in good condition, despite some signs of wear.
While the beds receive mixed feedback, many guests find them comfortable, though some note that the mattresses could benefit from upgrades. Overall, Sporthotel Racket Inn combines a serene location, commendable facilities and sufficient amenities, making it an excellent choice for a quiet yet well-connected stay near Hamburg. Show more
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Hotel near Golf Courses
This hotel is located within 3 km of a golf course, with Golf-Club Hamburg Wendlohe being approximately 4 km away. It also provides extensive sports facilities including tennis and squash courts, enhancing a golf-focused stay.
Hotel with Spa
Cheap Hotel
Hotel with Gym
Hotel with Tennis Courts
Room Types
Double RoomElegant room with a flat-screen TV, DVD player and a modern bathroom.
Single RoomElegant room with a flat-screen TV, DVD player and a modern bathroom.
Guest Reviews
7.5
Good
Location
Nestled quietly on the outskirts of Hamburg, Sporthotel Racket Inn offers a serene retreat away from the hustle and bustle of the city. The hotel's peaceful location, surrounded by nature and idyllic greenery, provides a relaxing atmosphere ideal for a tranquil getaway. Despite its secluded residential setting, the hotel boasts excellent connections to Hamburg’s city center with a bus stop conveniently located right in front of the hotel and the highway easily accessible.
Guests appreciate the quiet rooms that ensure a restful sleep, free from city noise. Coupled with plenty of free parking and extensive park and sports facilities, the hotel offers impressive amenities for those seeking both relaxation and activity. The large fitness area and the comprehensive sports and wellness offerings cater to various interests, making it a suitable stopover for travelers en route or visiting family in northern Hamburg.
The hotel’s proximity to nature, coupled with the ease of access to public transport, strikes a perfect balance for those wanting to explore Hamburg without staying in the heart of the city. Guests have praised the cleanliness of the rooms and the overall calm environment, enhancing the restful experience. Furthermore, Sporthotel Racket Inn's delicious breakfast and friendly staff contribute positively to the overall stay.
In summary, Sporthotel Racket Inn's combination of a serene location, commendable facilities and convenient transport links make it an excellent choice for a quiet yet well-connected stay near Hamburg.
Breakfast
Sporthotel Racket Inn offers a breakfast experience that varies in perception among its guests. Many appreciated the breakfast, describing it as good, sufficient and offering a decent variety. Key highlights included fresh fruit, good coffee and juice, eggs, bread with various toppings and yogurt. The breakfast was often described as fresh, delicious and comprehensive, particularly given its reasonable price.
However, some guests noted the breakfast as simple and believed there was room for improvement. Common suggestions included increasing the variety and adding items such as scrambled eggs. A number of guests found the breakfast meager and mentioned occasional issues such as the buffet being empty or the breakfast room being cold.
Overall, the breakfast at Sporthotel Racket Inn is largely seen as acceptable and good value for money, but there are calls for more variety and slight enhancements to meet the diverse expectations of its guests.
Dinner
Dining at the Sporthotel Racket Inn receives generally favorable feedback from guests. Many reviews highlight the quality of the food, describing it as delicious with particular praise for their pizza. The cozy ambiance and good service further enhance the dining experience and the restaurant is appreciated for both its internal attachment to the hotel and the convenient proximity for guests. The restaurant staff are often noted as super nice, contributing positively to the overall dining atmosphere.
However, some guests report less positive aspects, such as the restaurant occasionally being closed without prior notice and limited staff availability at times. The menu, while tasty, is sometimes described as small and there have been instances where no food was available due to the restaurant’s closure. The lack of lunch options is also pointed out with the establishment primarily offering breakfast and evening service.
Despite these occasional inconveniences, the dinner quality and the restaurant setting receive high marks, making it a commendable part of the hotel experience when available.
Rooms
Sporthotel Racket Inn offers rooms that are consistently seen as good value for money with several guests highlighting the spaciousness and modernity of the accommodations. The rooms are praised for being very quiet, a significant advantage given its location on the outskirts in the countryside. Many reviews commend the rooms for being large, well-equipped and comfortable with amenities like large bathrooms and even body-building options in some cases.
Cleanliness receives mixed feedback. While many guests found the rooms clean, tidy and well-maintained, some noted instances of dust and inadequate vacuuming. There are also mentions of room service occasionally forgetting to clean or arriving late. Despite these minor issues, the overall sentiment towards the rooms remains positive.
Additional perks include the cozy sports facility available for hotel guests and rooms that feature pleasant decor, large windows and in some cases, lovely views of the tennis court. The bathrooms are frequently described as superb and beautiful. Beds are noted to be comfortable, adding to the overall restful experience.
Overall, while there are minor cleanliness and service concerns, the Sporthotel Racket Inn offers comfortable, spacious and well-equipped rooms that make a solid option for travelers seeking a quiet retreat with some appealing amenities.
Beds
The beds at Sporthotel Racket Inn garnered mixed feedback from guests. Numerous travelers praised the beds as being very comfortable and nice, highlighting a generally positive experience. Many guests found the beds to be soft yet comfortable and some described the beds as great or wonderful. The presence of high box spring beds was also noted positively by some.
However, several guests found the mattresses too soft for their liking, citing issues such as dents and sagging that diminished the overall comfort. Some beds were described as catastrophic or in need of renovation with reports of very worn-out mattresses. Despite these negative mentions, the overall sentiment leaned towards beds being comfortable but with room for improvement in maintaining or upgrading the mattresses. This blend of feedback suggests that while the beds can provide a cozy rest, there may be inconsistencies in quality that the hotel could address.
Cleanliness
The Sporthotel Racket Inn has received mixed feedback regarding its cleanliness. On the positive side, several guests noted that their rooms were clean, tidy and spacious. Some reviewers were pleased with the thorough cleaning of their rooms and found the accommodations to be nice and clean. However, a significant portion of reviewers pointed out persistent cleanliness issues. Complaints included dusty and dirty rooms, mold in the sanitary areas and insufficient cleaning of bathrooms and toilets with guests frequently encountering unvacuumed carpets and poorly cleaned showers. There were also mentions of hallways and stairwells being dimly lit and dirty, contributing to the overall impression that the hotel could improve its cleanliness standards. Despite some guests experiencing cleaner conditions during previous stays, the recent feedback indicates that maintenance and regular cleaning procedures may need attention.
Staff
The staff at Sporthotel Racket Inn generally receive high praise from guests for their friendliness and helpfulness. Many reviewers highlight the super friendly and accommodating nature of the staff, describing them as attentive and particularly nice. Specific mentions include the friendly employees and the polite and assertive receptionists. The owner is noted for their efforts to address and rectify problems, which adds to the positive perception of the hotel's service.
However, there are some mixed opinions. A few guests experienced unfriendly interactions, especially with the morning staff, including a grumpy receptionist and uncooperative staff during checkout. Additionally, there were isolated remarks about the receptionists' professionalism and the occasional lack of competency compared to previous visits.
Overall, the staff's friendliness and willingness to help contribute significantly to the positive experiences of guests, though there are some areas needing improvement in morning service and consistency in professionalism.
Wi-Fi
At Sporthotel Racket Inn, the Wi-Fi experience leaves a lot to be desired. Guests have consistently encountered issues such as limited coverage and connectivity that only works reliably in the reception area. Frequent crashes and errors mean that loading apps can be a struggle and overall, the Wi-Fi reception is often described as unstable and very bad. Information about accessing the Wi-Fi may also be lacking, complicating matters further. Although there is a business package available that includes Wi-Fi and parking, the quality of the Wi-Fi service still falls short of expectations.
Gym
Sporthotel Racket Inn boasts a commendable gym with guests frequently highlighting its well-equipped and sizable fitness facilities. The gym is praised for its valuable bodybuilding and fitness equipment, forming a strong foundation for a workout. The fitness center is described as large and solid, offering a comprehensive range of amenities including a fitness studio, squash options, a sauna and a swimming pool—all accessible free of charge. While there is a mention of the gym being somewhat outdated, the overall fitness and wellness offerings remain robust and appreciated. The facility provides sufficient sports options, ensuring a consistent and positive fitness experience for visitors.
Tennis
Sporthotel Racket Inn offers an exciting range of tennis activities, making it an ideal destination for tennis enthusiasts. The hotel features both a tennis hall and outdoor courts, providing flexibility for various weather conditions. The tennis courts are well-maintained, ensuring an excellent playing experience and some rooms even offer a nice view of the courts. Additionally, the hotel combines tennis and squash facilities in a competitive sports complex. Despite some signs of wear, the tennis facilities are generally good, making the hotel a prime choice for those looking to play tennis during their stay.
No, Sporthotel Racket Inn doesn't have any pool.
Yes, a spa is available at Sporthotel Racket Inn.
No, Sporthotel Racket Inn doesn't allow dogs.
No, parking facilities aren't available at Sporthotel Racket Inn.