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Summary of reviewsSuper 8 by Wyndham Hamburg Mitte garners significant praise from guests for its various attributes. The hotel's location is particularly lauded for its convenience and tranquility, being well-suited for both business and leisure travelers. Nestled in a quiet area slightly outside the bustling city center, the hotel offers easy access to public transportation with U-Bahn and S-Bahn stations within a 10-minute walk and quick connections to Hamburg's main attractions and central train station. Despite ongoing construction in the neighborhood, which some found cumbersome, the strategic and peaceful location remains a strong point.
The breakfast stands out for its quality, variety and value for money. Guests frequently praise the delicious and diverse offerings, which cater to various dietary preferences, including vegan options. The international breakfast buffet is noted for being elaborate and replenished consistently with the coffee selection receiving particular accolades. Minor critiques, such as occasional dry bread or cold scrambled eggs, do occur, but overall, the breakfast experience is well-received.
Dinner options at the hotel are limited but satisfactory with guests appreciating the bar's cozy atmosphere and the availability of snacks and pizzas into the evening. Though the hotel lacks a full-service restaurant, the friendly staff and affordable menu options, especially the pizza, enhance the dining experience.
The rooms are a highlight for their cleanliness, modernity and effective use of space. Guests uniformly commend the hotel's high standards of cleanliness and the modern amenities offered in the rooms, despite some drawbacks related to room size and storage capacity. The soundproofing and comfortable beds contribute to a restful stay, although the lack of wardrobes and privacy concerns with the frosted glass bathroom doors are noted.
Cleanliness is a major strength of the hotel, consistently praised across guest reviews. The rooms and public areas are well-maintained with daily cleaning services ensuring a spotless environment. Minor issues, such as occasional dust or marks, are exceptions rather than the rule.
The staff at Super 8 by Wyndham Hamburg Mitte are frequently praised for their exceptional hospitality and friendliness. Guests consistently highlight the attentiveness, professionalism and warmth of the staff, citing positive interactions at all touchpoints. The team's ability to remain friendly and helpful, even during busy periods, contributes significantly to the overall positive guest experience.
The free Wi-Fi receives mixed feedback with some guests finding the connection fast and stable while others experience difficulties with connectivity and speed. Each room having its own Wi-Fi access point is noted as a positive feature, despite some inconveniences related to the login process.
Parking presents a mix of convenience and challenges. The hotel provides an underground garage with free EV charging, but space availability and the substantial nightly fee are points of contention. Despite this, alternative free parking options around the hotel are appreciated by many guests.
For family travelers, the hotel proves to be practical and accommodating. Family-friendly facilities, connecting rooms and accommodating staff contribute to a pleasant stay for families, though the breakfast options for babies are limited and storage space in rooms might not suffice for extended stays.
In summary, Super 8 by Wyndham Hamburg Mitte is highly regarded for its convenient and quiet location, excellent breakfast, clean and modern rooms and friendly staff. While there are areas for improvement, such as Wi-Fi connectivity and parking fees, the hotel remains a strong choice for travelers seeking comfort and convenience in Hamburg. Show more
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Hotel with Parking
This hotel offers free parking nearby. Great breakfast for a budget hotel.
EV charging stations
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
3-Star Hotel
Room Types
Standard Double RoomThis double room features air conditioning.
Standard Room - Barrier FreeThe double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Standard Twin RoomThe twin room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a walk-in shower and a hairdryer. This twin room provides heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Standard Double Room - 2 Adjoining RoomsThe family room offers air conditioning, a safe deposit box, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 4 beds.
Guest Reviews
7.9
Good
Location
Super 8 by Wyndham Hamburg Mitte is praised for its convenient location that suits both business and leisure travelers. The hotel is nestled in a quiet area slightly outside the bustling city center, offering peace and respite from the city's noise. Despite this tranquil setting, guests appreciated its proximity to the Berliner Tor station, providing swift connections to Hamburg's main attractions and central train station—a mere one stop away. Public transportation access is a strong point with U-Bahn and S-Bahn stations reachable within a 10-minute walk, ensuring easy exploration of the city.
The neighborhood, while quiet, is currently undergoing considerable construction, which some found a bit cumbersome but not overly disruptive to their stay. The location offers a good balance between accessibility and tranquility, making it an excellent base for sightseeing. Guests noted that the walk to the metro and various bus stops is manageable, albeit slightly longer than expected in some cases, due to ongoing construction.
Ultimately, the hotel stands out for its strategic and quiet location, proximity to public transport and ease of access to the central areas, making it a suitable choice for visitors aiming to explore Hamburg while enjoying a serene environment.
Breakfast
Guests have spoken highly about the breakfast offerings at Super 8 by Wyndham Hamburg Mitte, frequently praising its quality, variety and plentiful nature. Many reviews highlight the breakfast as being delicious and sufficient with a generous selection that caters to various dietary preferences, including vegan options. The coffee selection, in particular, has been noted as excellent.
The international breakfast buffet is often described as elaborate and elevated by fresh items that are consistently replenished. Guests appreciate the wide array of choices available, ensuring that there's something for everyone, from scrambled eggs and bacon to more diverse offerings. Furthermore, the breakfast is often regarded as very good value for money, adding to the overall positive experience.
However, there are occasional criticisms, such as dry bread, cold scrambled eggs and slow replenishment of items. The price of breakfast, sometimes deemed a bit steep at €15-16, is also noted as a point of contention among some guests. Additionally, some reviews mention that the quality of the rolls and the limited selection of fresh fruits or fresh bread could be improved.
In summary, while there are minor areas for improvement, the breakfast at Super 8 by Wyndham Hamburg Mitte is generally well-received for its variety, quality and accommodating nature, making it a strong feature of the guest experience.
Dinner
For travelers considering dining options at the Super 8 by Wyndham Hamburg Mitte, the hotel offers limited but notable amenities. The bar, open until 11 PM, serves a variety of beverages, including beer and cocktails, albeit the latter receiving mixed reviews. The bistro's standout offering is pizza, which many guests found delicious and affordable, despite it being pre-made frozen pizza. Snacks and warm options are available for extended hours, yet the selection is quite limited and some guests reported long wait times for food and coffee.
The hotel lacks a full-service restaurant, so it's advisable to have dinner in the city center before returning for the evening. The bar/restaurant area is cozy and well-stocked, making it a pleasant spot for a late-night drink or a quick bite. However, during breakfast, the dining room can become crowded and noisy with some guests feeling the cost doesn't match the offerings. Additionally, there are no nearby restaurants, grocery stores or in-room mini-fridges, making stocking up on personal snacks before arrival a good idea. Despite a few shortcomings, the friendly staff and the provision of evening snacks like pizza make the hotel a convenient choice for a casual and relaxed stay.
Rooms
The 'Super 8 by Wyndham Hamburg Mitte' offers a mixed experience regarding its rooms, which are consistently praised for being clean, modern and well-maintained. Guests frequently commend the impeccable cleanliness of both the rooms and bathrooms, which are newly furnished and feature modern amenities such as air conditioning and large showers. The soundproofing is excellent, providing a quiet space conducive to rest. Despite the small size of many rooms, they are effectively designed and functionally equipped, making them suitable for short stays or city trips.
While the hotel excels in maintaining a high standard of cleanliness and modern decor, there are some drawbacks related to room size and storage capacity. Many reviewers noted the absence of wardrobes and the limited space for clothes and suitcases, which could be inconvenient for longer stays. Additionally, the integration of the bathroom with frosted glass doors and panels has been mentioned as a privacy concern, especially at night due to light disturbances and noise.
Overall, the rooms are comfortable and well-fitted for travelers seeking good value accommodations in Hamburg with the clean and modern environment being a recurring highlight. However, those planning extended stays or requiring more storage space might find the limited room size and lack of wardrobes less accommodating.
Beds
The beds at Super 8 by Wyndham Hamburg Mitte received overwhelmingly positive feedback from guests. Consistently noted as very comfortable, many reviews highlighted the super comfortable and cozy nature of the beds. Guests frequently mentioned the good mattress quality and the ability to sleep very well. Clean bedding and well-maintained beds contributed to an overall satisfying sleeping experience. Although a few guests found the beds to be too soft, too firm or narrow, the general sentiment leaned towards comfort and satisfaction. In some cases, beds made up of two single beds were mentioned, which could slide apart, causing slight inconvenience. Despite occasional minor issues like sagging or unusual configurations, most guests found the beds to be of a good size and comfort level, helping them rest well during their stay.
Cleanliness
Super 8 by Wyndham Hamburg Mitte appears to be a hotel that scores highly in terms of cleanliness, according to numerous guest reviews. The majority of the feedback highlights the immaculate condition of the rooms, stating that they are consistently clean, well-maintained and even spotless in many instances. Guests appreciated the daily room cleaning service and the modern, well-equipped facilities.
Additionally, the bathrooms are frequently mentioned as clean with some rooms even featuring extra amenities like hairdryers and cosmetic tissues. The hotel's overall cleanliness extends to shared and public areas, including halls and public bathrooms, which were also described as super clean.
However, there were a few minor critiques, such as some isolated instances of dust under the bed and marks on the walls. A couple of reviews noted neglected spots like the floor under the beds and bathroom tiles. Despite these occasional issues, the general sentiment leans positively towards the hotel's high cleanliness standards.
In summary, Super 8 by Wyndham Hamburg Mitte is praised for its clean and modern rooms, friendly and effective housekeeping, making it a reliable choice for travelers prioritizing cleanliness and comfort during their stay.
Staff
Staying at the Super 8 by Wyndham Hamburg Mitte promises an experience marked by exceptional hospitality and friendliness. Nearly every interaction with the staff is positive, highlighting their attentiveness, professionalism and warmth. Numerous guests have praised the staff for being incredibly friendly, helpful and accommodating throughout their stay. Receptionists are frequently mentioned for their courteous and efficient service, contributing to a smooth check-in and check-out process.
Guests have also noted that the willingness to assist extends beyond the reception desk. Service staff, including housekeeping and breakfast personnel, are commended for their helpful attitudes and attention to detail. Adjectives such as polite, welcoming and approachable are repeatedly used, indicating a consistent level of care and friendliness across different shifts and roles.
In addition, the hotel staff have been highlighted for their ability to manage even when the hotel is crowded, maintaining a calm and friendly demeanor. There are several mentions of staff going above and beyond with one guest particularly noting a night host named Eddy who made their evening memorable.
Although there were a few isolated instances of untrained or overwhelmed staff and occasional communication issues, these seem to be exceptions rather than the norm. Overall, the majority of reviews suggest that the team at Super 8 by Wyndham Hamburg Mitte is dedicated to creating a pleasant stay for their guests with their supportive, attentive and remarkably friendly service.
Wi-Fi
The Wi-Fi at Super 8 by Wyndham Hamburg Mitte received mixed feedback from guests. While some found the connection fast, stable and easy to access, others reported difficulties, such as buggy or unfunctional login services and slow connection speeds. Each room is equipped with its own Wi-Fi access point and some guests noted that the Wi-Fi password is conveniently displayed on the TV. However, connecting in the room often required the TV to be on, which some found inconvenient. Additionally, reliable Wi-Fi was predominantly available in the lobby and there were instances where the Wi-Fi did not reach certain rooms at all. Despite these hiccups, many guests appreciated the free and complimentary broadband provided throughout the property.
Parking
The parking situation at Super 8 by Wyndham Hamburg Mitte offers a mix of convenience and challenges. The hotel provides an underground parking garage with direct access, praised for its safety and the availability of free charging for electric cars. However, the garage is often full, cramped and carries a substantial fee of around €19-€20 per night, which many guests find expensive. While some reviewers note that street parking around the hotel is free and relatively easy to find, others report limited availability and challenges due to unclear payment rules for courtyard parking.
Alternative free parking options are available in the vicinity and some guests have been fortunate enough to consistently find free spots right outside the hotel. For those who prefer not to rely on street parking, the on-site paid parking, albeit costly, ensures a secure and easily accessible option. The provision of ample parking spaces, mixed with the occasional difficulty of finding available spots, highlights a balance of convenience and investment required when staying at this hotel.
EV charging stations
Super 8 by Wyndham Hamburg Mitte offers comprehensive facilities for electric vehicle (EV) owners with multiple charging stations conveniently available in their parking garage. The cost structure is straightforward: while parking in the garage is 20 euros per day, EV charging itself is free, making it an attractive option for guests who need to recharge their electric cars overnight or during their stay. The reviews highlight the abundance of parking and charging spaces, ensuring that guests rarely face issues with availability. Overall, the hotel is well-equipped to support electric car users, combining ease of access with cost-effectiveness.
Family
The Super 8 by Wyndham Hamburg Mitte emerges as a practical choice for families planning a trip to Hamburg. The hotel is particularly appreciated for being very family-friendly with facilities and rooms suitable for accommodating families and children. Parents noted the thoughtful inclusion of connecting doors and rooms next to each other, which adds a sense of convenience when traveling with kids.
Although breakfast options for babies are limited, children can eat breakfast for free, which is a welcomed perk. Reviewers consistently highlighted the friendly staff, who are understanding and accommodating towards children. The familiar and warm environment contributes to a pleasant stay, making it an ideal spot for a family holiday in Hamburg.
Families traveling with a 5-year old can benefit from a free stay for the child, though there is no specific family discount offered. While the hotel may not meet luxury expectations and might not be ideal for longer stays due to limited storage options, its central location and child-friendly atmosphere make it suitable for short family getaways. Overall, children tend to have a great time, making it a recommended choice for family travelers looking for comfort and convenience.
Accessible
The Super 8 by Wyndham Hamburg Mitte received mixed reviews on its accessibility for guests with disabilities. The hotel is praised for its convenient location and ease of access via various modes of public transportation, including trains, subways, buses and underground services. It also offers wheelchair-accessible rooms and bathrooms and there are facilities to accommodate wheelchairs throughout the hotel.
However, some areas need improvement. The path from the train station can be problematic due to ongoing construction, making it cumbersome for those with limited mobility. Certain factors, like narrow bathroom doors and issues with cleanliness and TV accessibility, were noted as areas of concern. Accessibility may also be limited due to the hotel’s entrance incline and less ideal conditions for those with knee problems.
Despite a few shortcomings, the hotel provides adequate accessibility options and many guests found it met their expectations given its price-performance ratio. Accessible parking and lifts are available and reservations can be made specifically for wheelchair users. Overall, while the hotel is generally equipped to accommodate disabled guests, there are aspects that could benefit from further attention.
Dog Friendly
Super 8 by Wyndham Hamburg Mitte stands out as a highly welcoming destination for pet owners, particularly those traveling with dogs. The hotel offers free accommodation for dogs, making it a budget-friendly choice for travelers with pets. Guests frequently mention that pets are allowed in all rooms and that the hotel is configured to provide a comfortable environment for dogs, including available space and tidy rooms suitable for extended stays with pets.
The staff at the hotel are noted for their open-minded and dog-friendly attitude, ensuring that both pets and their owners feel welcomed and well-accommodated. Instances of mishaps with pets are handled with care and understanding, reflecting the hotel’s commitment to being genuinely animal-friendly. Dogs are given comfortable placements within the hotel's facilities and pet-friendly spaces ensure that they are well taken care of during their stay.
However, there are some areas for improvement. Guests mentioned that dogs need to be on a leash in certain areas like the front entrance and lobby and pets are not allowed in the breakfast room. Some reviews noted occasional disturbances from dogs barking and there isn't a specific area designated for walking dogs, which might be a minor inconvenience for pet owners.
Overall, Super 8 by Wyndham Hamburg Mitte makes pet-friendly travel easy and enjoyable with free stays for dogs and a welcoming atmosphere for four-legged guests. The hotel’s pet-friendly policies and accommodations receive a solid thumbs up from guests, making it an appealing option for anyone traveling with their furry friends.
No, Super 8 by Wyndham Hamburg Mitte doesn't have any pool.
No, a spa isn't available at Super 8 by Wyndham Hamburg Mitte.
Yes, Super 8 by Wyndham Hamburg Mitte welcomes dogs.
Yes, parking facilities are available at Super 8 by Wyndham Hamburg Mitte.
No, Super 8 by Wyndham Hamburg Mitte doesn't have a gym.