Holiday Park where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Vic G
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Follow flow chart procedure as provided by Victorian Health Government
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? No - limited services
Has the hotel closed during the pandemic? No
Answers last updated by Lake Hamilton Motor Village and Caravan Park
Superior Two-bedroom Cabin - BThis chalet features a patio with outdoor furniture and a kitchenette with refrigerator, stove and microwave. The living area offers a flat-screen TV. The master bedroom features a second TV.
Please note that the price is based on 2 guests. Maximum occupancy is 6 (see Hotel Policies).
Superior One-Bedroom CabinThis chalet features a patio with outdoor furniture and a kitchenette with refrigerator, oven and stove. The living area offers a flat-screen TV.
Please note that there is no capacity for additional guests.
Deluxe Two-Bedroom 2 Couples CabinThis chalet features a kitchenette with refrigerator, stove top and microwave. The living area offers a sofa, dining setting, flat-screen TV.
Please note that the price is based on 2 guests. Maximum occupancy is 5 (see Hotel Policies).
Deluxe Two-Bedroom Family CabinThis chalet features a kitchenette with refrigerator, stove and microwave. The living area offers a flat-screen TV.
Please note that the price is based on 2 guests. Maximum occupancy is 5 (see Hotel Policies).
Superior Two-bedroom Cabin - AThis chalet features a patio with outdoor furniture and a kitchenette with refrigerator, stove and microwave. The living area offers a flat-screen TV. The master bedroom features a second TV.
Please note that the price is based on 2 guests. Maximum occupancy is 5 (see Hotel Policies)
Deluxe Two-Bedroom 2 Couples CabinThis chalet features a kitchenette with refrigerator, stove top and microwave. The living area offers a sofa, dining setting, flat-screen TV.
Please note that the price is based on 2 guests. Maximum occupancy is 5 (see Hotel Policies).
Deluxe Two-Bedroom Family CabinBoasting a private entrance, this air-conditioned chalet comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The chalet features a flat-screen TV, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit has 5 beds.
Superior One-Bedroom CabinThis chalet features a patio, stovetop.
About Lake Hamilton Motor Village and Caravan Park