The Hampton Inn Defiance is highly recommended by guests who have stayed there. The exceptional staff is friendly, helpful and welcoming, going above and beyond to ensure guests have a comfortable stay. The manager is particularly amazing and an invaluable asset to the hotel. The front desk staff are efficient and the lady working during the evening/night shift takes care of everything and ensures guests have a great stay experience. The pool staff are also helpful. Guests are pleased with the hotel's efforts during the COVID-19 pandemic, praising the staff's preparedness and the cleanliness of the room. Overall, guests highly recommend the hotel and would stay again when in the area.
Summary of reviews related to the '3 Star' category
Situated conveniently near Bowling Green University and just off I-75, Best Western Falcon Plaza offers a remarkable stay for visitors to Bowling Green, Ohio. This lodging facility, though older, has been nicely updated and is praised for its cleanliness and comfort. Guests consistently find it to be the best value for money in the area, making it an excellent choice for both short and long visits.
The hotel excels with its commendable staff, providing a seamless and quick check-in experience marked by friendliness and care. Many guests express a strong willingness to return, citing the hotel as one of their favorites. This sentiment is further supported by its favorable pricing and the assurance of safety and reliability during their stay.
Overall, the hotel offers the basic essentials desired by travelers: a clean environment, easy access to major routes and the university, and fair pricing. Whether for a student orientation or a simple visit to the region, this property meets expectations and often exceeds them, leaving a positive impression on its guests.