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Summary of reviewsKastens Hotel Luisenhof is a luxurious 5-star hotel located in the heart of Hannover, offering easy access to public transportation and the city's bustling restaurants and cafes. The hotel's friendly staff welcomes guests with a smile and provides exceptional service throughout their stay. The breakfast is described as excellent, abundant and high quality with personalized egg dishes and coffee specialties. The rooms are amazing, beautiful and luxurious with comfortable beds, modern bathrooms and well-appointed furnishings. The hotel's cleanliness is exceptional with spotless rooms and bathrooms that are kept modern and well-appointed. The staff is highly professional, polite, accommodating and customer-oriented. The beds are described as heavenly, cozy, warm and comfortable, leaving guests feeling completely satisfied with their stay. The hotel offers an exceptional and professional five-star experience with dreamy and cozy rooms, heavenly beds and exceptionally clean bathrooms. The hotel is accessible and takes the needs of guests with disabilities seriously. The hotel is the epitome of luxury, earning its 5-star rating with ease with exquisite ambiance and attention to detail seen in every aspect of the hotel. Overall, guests highly recommend Kastens Hotel Luisenhof for its excellent location, comfortable stay, exceptional service and luxurious amenities. Show more
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Categories
Hotel with EV Charging Stations
Luxury Hotel
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Room Types
Standard Single RoomFeatures a flat-screen TV, and a private bathroom with a shower and a hairdryer.
Double RoomFeatures a flat-screen TV, and a private bathroom with a bath or shower and a hairdryer.
Junior SuiteIncludes a living area with DVD player, flat-screen TV and a sofa. The bathroom offers exclusive toiletries.
SuiteIncludes a separate living room with DVD player, flat-screen TV and a sofa. The bathroom offers exclusive toiletries.
This suite offers additional space.
Tower SuiteSet over 2 levels, this suite has an elegant living area with roof-top views across Hanover. A rain shower features in the luxury bathroom, which also has a double spa bath and a TV in the mirror. Free local phone calls can be made from this suite's telephone.
Deluxe Single RoomOffering more space, this air-conditioned elegant room is individually decorated and includes a seating area.
Deluxe Double RoomOffering more space, this air-conditioned elegant room is individually decorated and includes a seating area.
Superior Double RoomThis modern, elegant room offers more space.
Superior Single RoomThis modern, elegant room offers more space.
Executive Double RoomThe spacious double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room provides a minibar, a wardrobe, a safe deposit box, an electric kettle and a TV. The unit offers 1 bed.
Appartement SuiteThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchenette, which has a dishwasher and an electric kettle, is available for cooking and storing food. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a dining area, as well as a wardrobe. The unit offers 1 bed.
Guest Reviews
8.7
Very Good
Location
Kastens Hotel Luisenhof boasts a fabulous location in the heart of Hannover with easy access to public transportation and close proximity to the city's bustling restaurants and cafes. Guests appreciate the friendly staff who welcome them with a smile and the accomodation is described as a nice and comfortable stay in the middle of town. The hotel is seen as the top address in Hannover with a perfect central location that is still quiet. The hotel's proximity to the Christmas markets, the Opera House and various other tourist attractions, makes it an excellent choice for guests. Some reviews express minor issues with the hotel's facilities, but overall, guests recommend Kastens Hotel Luisenhof for its excellent location and comfortable stay.
Breakfast
Guests rave about the breakfast at Kastens Hotel Luisenhof, describing it as excellent, amazing, wonderful and perfect. The breakfast is said to be abundant, high quality and tasty with a large variety of options. Staff members are particularly praised for their great service during breakfast. Some guests mention personalized egg dishes and coffee specialties, as well as Chia pudding. Although some guests found it to be a bit pricey, most reviews do not have any negative feedback on the price. Some even mention that the cost is high but reasonable for a hotel of this caliber. Despite a few negative comments about the price or lack of vegan options, most guests have only glowing remarks about the breakfast at Kastens Hotel Luisenhof.
Rooms
The rooms at Kastens Hotel Luisenhof receive high praise from guests with many describing them as amazing, beautiful and luxurious. Guests enjoy the comfortable beds, modern bathrooms and well-appointed furnishings. Some rooms have balconies and great views. The cleanliness of the rooms and facilities is also frequently noted. However, a few guests report issues with noise, difficulty navigating the multiple buildings and outdated decor in some rooms. Overall, the majority of guests have a positive experience with the rooms and would return to the hotel.
Beds
The Kastens Hotel Luisenhof has left guests feeling absolutely amazing and many will be returning. The beds are described as like heaven, cosy, warm and comfortable with no major complaints or even average beds in sight. The rooms are high-quality with superbly comfortable beds leaving guests to have a wonderful night's sleep, feeling like they have slept like a baby. The location and the beds themselves were also praised by guests. Some found the beds to be fijne, good and sköna, whilst others described them as simply comfortable, bequem or even gode. Overall, the hotel and beds leave guests feeling completely satisfied with their stay.
Cleanliness
If you're looking for a hotel that takes cleanliness seriously, look no further than Kastens Hotel Luisenhof. Guest reviewers consistently mentioned the exceptional cleanliness of the hotel with spotless rooms and bathrooms that are kept modern and well-appointed. The staff is also noted for placing a high emphasis on cleanliness and training and guests appreciated the comfortable and clean rooms that match the hotel's star status. From large and spacious to quiet and comfortable, the rooms all impressed with their level of cleanliness. Overall, guests were pleased with their stay and some even mentioned that they will return to this remarkable hotel in the future.
Staff
The staff at Kastens Hotel Luisenhof are absolutely amazing with many guests praising their friendliness and welcoming smiles. From the receptionists to the cleaning staff and barkeepers, everyone is described as extremely helpful, attentive and highly professional. Guests also appreciate the level of service provided by the staff with many describing them as polite, accommodating and customer-oriented. The hotel's location and service are also frequently highlighted as major positives. Despite a few comments about the staff being not as friendly as expected, the overwhelming consensus is that the hotel has an excellent and professional staff that goes above and beyond to ensure a comfortable and relaxing stay for their guests. Overall, the staff at Kastens Hotel Luisenhof receive high praise and make guests feel like they are part of the family.
5 Star
The Kastens Hotel Luisenhof offers an exceptional and professional five-star experience, according to guest reviews. The staff is friendly and welcoming with exceptional receptionists like Ben Sal or Said who go above and beyond to make guests comfortable. The rooms are dreamy and cozy with heavenly beds and exceptionally clean bathrooms. Some guests may find the breakfast a bit overpriced, but those who tried it found it simple yet delicious with excellent service from Marco, Simon, Bach, Nico. The fitness room is also great. The hotel is not without its faults with some guests receiving noisy rooms initially or being disappointed with the lack of inclusive sauna and fitness access, but overall the Kastens Hotel Luisenhof is an excellent hotel that lives up to its five-star rating.
Accessible
Kastens Hotel Luisenhof is a centrally located hotel with a friendly and English-speaking reception. The hotel staff is attentive and customer-oriented, taking the needs of guests with disabilities seriously. Upon arrival, one guest with limited mobility was promptly asked if a barrier-free shower would be more comfortable and was then placed in a room with an accessible shower instead of a bathtub. While some guests pointed out the lack of grab bars in the bathroom, others suggested installing them for the benefit of elderly guests. The only downside mentioned was the expensive parking, but overall there were no major criticisms of the hotel's accessibility. It should be noted, however, that there is no elevator from the parking level to the hotel area.
Luxury
The Kastens Hotel Luisenhof is the epitome of luxury, earning its 5-star rating with ease. Guests who stay here rave about the exquisite ambiance and the attention to detail seen in every aspect of the hotel. The rooms are nothing short of divine with guests noting the abundance of luxurious amenities. The hotel's hundred-year history adds to its elegant charm, transporting guests to a bygone era of opulence. Despite the hotel's age, guests are happy to report that everything is up-to-date, leaving nothing to be desired. Professionalism is taken very seriously here, leading to an experience that is not only of the highest quality but also highly personalized. The Leibniz suite is especially noteworthy for its exceptional style and atmosphere. While some guests were unhappy with the mini-bar policy, the overall experience is nothing but exceptional.
No, Kastens Hotel Luisenhof doesn't have any pool.
No, a spa isn't available at Kastens Hotel Luisenhof.
Yes, Kastens Hotel Luisenhof welcomes dogs.
No, parking facilities aren't available at Kastens Hotel Luisenhof.