The Five Residences Hanoi receives high praise from guests in various categories. The hotel's location is highly recommended and convenient for those who love to explore the city on foot. The breakfast is considered a highlight of the stay with guests appreciating the great variety offered, including vegetarian and halal options. The rooms are described as comfortable, spacious and well-maintained, perfect for families and business travelers. The staff is exceptional with guests consistently complimenting their friendliness and helpfulness. The hotel's spa and wellness facilities, including the amazing pool, receive high marks, making it a luxurious and enjoyable stay. Families are also catered to with spacious apartments and a fun and relaxing environment. Overall, The Five Residences Hanoi is highly recommended for anyone looking for a clean, comfortable and luxurious stay with excellent amenities and exceptional service.