4-Star HotelSummary of reviews related to the '4 Star' categoryThe '22Land Residence Hotel & Spa Ha Noi' offers a mixed reception regarding its four-star rating but generally manages to impress guests with its amenities and services. Many visitors found the standard and deluxe rooms to be beautifully appointed and spacious, delivering a wonderful staying experience. Cleanliness and luxury were consistently noted with rooms equipped with great amenities and good facilities.
On the service front, the hotel offers excellent service and is regarded as providing excellent value for money. While a few visitors pointed out discrepancies between the advertised star rating and their personal experiences, noting that it might be closer to three stars by European standards, others found the hotel true to its four-star claim. However, some reviews mentioned the absence of previously advertised facilities like the gym and spa, as well as issues such as rock-solid beds and misleading pictures, which affected their perception of value.
Overall, while the hotel may not fully meet every guest's expectations for a four-star establishment, it still provides a cost-effective and comfortable stay with good-quality service and amenities.
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