Route Inn Grantia Hanyu Spa Resort

Hanyu 36.16886400, 139.53028100 , Nishi 3-19-3 (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsRoute Inn Grantia Hanyu Spa Resort garners positive reviews across various aspects, making it an attractive choice for travelers. Its prime location stands out, offering convenient access to Hanyu Station and nearby amenities such as supermarkets and dining options. This accessibility, coupled with ample parking, makes it ideal for both public transport users and those traveling by car.

Guests consistently express contentment with the diverse and appetizing buffet-style breakfast, which features a rotating menu of delicious dishes. The early start time and complimentary coffee further enhance the morning dining experience. Though dinner can become crowded, the izakaya-style restaurant impresses with its flavorful and reasonably priced dishes, offering memorable dining in a relaxed setting.

Cleanliness is a strong point, with well-maintained rooms contributing to a bright and comfortable environment. While minor lapses in cleaning detail were noted, the overall upkeep of the facilities, including the large public bath, ensures a pleasant stay. The spa experience receives high praise, with an extensive variety of indoor and outdoor baths combining to create a tranquil and rejuvenating atmosphere.

The hotel staff are frequently commended for their friendliness and helpfulness, particularly the front desk team. While there are suggestions for further training to enhance service quality, the staff's courteous demeanor remains a highlight of many guests' visits.

Overall, Route Inn Grantia Hanyu Spa Resort offers a satisfying and well-rounded experience, with its convenient location, delectable food offerings, clean accommodations, and inviting spa facilities, leaving guests with fond memories and a desire to return.
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Hotel with Spa
Route Inn Grantia Hanyu Spa Resort features a full-service spa with an indoor mineral hot spring (onsen), a sauna, and a steam room. Guests can enjoy various pampering treatments, and the spa is open daily. The hotel also offers a sand sauna and massage chairs in the relaxation room.

Hotel with EV Charging Stations

Family Friendly Hotel

Hotel with Parking

EV charging stations  


3-Star Hotel

Room Types
Single Room - Smoking Room with complimentary wired internet, an LCD TV with videos on demand and a personal safe. A small refrigerator and complimentary tea are provided.

Twin Room - Smoking Room with complimentary wired internet, an LCD TV with videos on demand and a personal safe. A small refrigerator and complimentary tea are provided.

Single Room - Non-Smoking Room with complimentary wired internet, an LCD TV with videos on demand and a personal safe. A small refrigerator and complimentary tea are provided.

Twin Room - Non-Smoking Room with complimentary wired internet, an LCD TV with videos on demand and a personal safe. A small refrigerator and complimentary tea are provided.

Semi Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, an electric kettle, a carpeted floor and pajamas. The unit offers 1 bed.

Semi Double Room - Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with satellite channels, an electric kettle, a carpeted floor and pajamas. The unit has 1 bed.

Single Room with Shared Bathroom - Smoking This single room is air-conditioned and has a flat-screen TV with satellite channels, an electric kettle, a carpeted floor and pajamas. The unit has 1 bed.

Single Room with Shared Bathroom - Non-Smoking The single room offers air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Twin Room with Shared Bathroom - Smoking The air-conditioned twin room offers a flat-screen TV with satellite channels, an electric kettle, a carpeted floor and pajamas. The unit has 2 beds.

Twin Room with Shared Bathroom - Non-Smoking The twin room provides air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV with satellite channels. The unit offers 2 beds.

Japanese-Style Room - Non-Smoking The family room offers air conditioning, tatami, an electric kettle, pajamas, as well as a flat-screen TV with satellite channels. The unit offers 5 futons.

Semi Double Room with Shared Bathroom - Non-Smoking The double room features air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Semi Double Room with Shared Bathroom - Smoking This double room is air-conditioned and features a flat-screen TV with satellite channels, an electric kettle, a carpeted floor and pajamas. The unit offers 1 bed.

Guest Reviews
7.9
Good
Location
Route Inn Grantia Hanyu Spa Resort boasts a prime location, highly praised for its convenience and accessibility. The hotel is situated within a short walk from Hanyu Station, making it an excellent choice for travelers relying on public transport. Guests appreciate the abundance of nearby amenities, including supermarkets, convenience stores, and a variety of dining options, all just moments away. The availability of plenty of parking space adds to the convenience, especially for those traveling by car. The hotel's proximity to the station and an adjacent supermarket further enhance its appeal, providing guests with all essentials within easy reach. Despite one mention of the neighborhood being less bustling, the overall consensus highlights a favorable and convenient location for visitors.

Breakfast
Route Inn Grantia Hanyu Spa Resort offers a breakfast experience that leaves guests thoroughly satisfied with its diverse and appetizing selection. The buffet-style breakfast is noted for its variety, with menus changing daily to keep things fresh and exciting. Guests consistently praise the delicious offerings, which include a blend of typical breakfast items and other delectable dishes that exceed expectations. Despite the popularity leading to occasional crowdedness and lines, the hotel's commitment to quality is evident through the constant replenishment of fresh ingredients. The breakfast service starts early at 6:45 AM, and though lines can form before opening, the scrumptious food seems worth the wait. An appreciated perk is the complimentary coffee service in the morning, which adds to the overall pleasant breakfast experience.

Dinner
Route Inn Grantia Hanyu Spa Resort offers a delightful dining experience with its izakaya-style restaurant. The restaurant provides a wide range of menu options that impress guests with their delicious flavors. Patrons consistently praise the quality of the dishes, noting that the meals are both satisfying and reasonably priced. The dining area within the attached hot spring facility also adds convenience for those enjoying a relaxing stay at the hotel. Overall, guests find the culinary offerings to be a highlight of their visit, ensuring a memorable dining experience with every visit.

Rooms
At Route Inn Grantia Hanyu Spa Resort, guests appreciate the cleanliness and beauty of the rooms, which are described as neat and pleasant to the eye. Despite some views of outdated interiors and heavy closet doors, certain rooms offer a relatively spacious environment that provides comfort to guests. The convenience of having a deodorizing function in each room is also acknowledged positively, enhancing the overall guest experience. However, potential visitors should note that some rooms, especially those with baths, might feel small, and the absence of an automatic door lock could be a consideration for some. Additionally, challenges such as obtaining non-smoking rooms during booking were noted. Overall, the resort’s accommodation provides a satisfactory stay with room for improved amenities.

Cleanliness
Route Inn Grantia Hanyu Spa Resort offers guests a largely clean and comfortable experience, with impeccable cleanliness throughout the hotel and spa facilities. The guest rooms, in particular, are well-maintained, contributing to a bright and comfortable atmosphere. The large public bath stands out for its cleanliness, enhancing the experience of relaxation and rejuvenation. However, there are minor areas for improvement, such as occasional lapses in cleaning detail, including hair left on the floor by the sink and uncleaned liquid splashes on the walls. Additionally, some guests noted an air purifier that appeared neglected in terms of cleaning. While the adjacent hot spring facility shows signs of age, the overall cleanliness and sufficiency of the hotel facilities promise a satisfying stay. However, attention to detail by the cleaning staff, such as ensuring refrigerators are not turned off, is important to maintain guest satisfaction fully.

Staff
At Route Inn Grantia Hanyu Spa Resort, the general consensus among guests highlights the commendable efforts of the hotel staff. Many guests have noted the friendliness and pleasant demeanor of the staff, with specific praise for the excellence in service and kindness offered throughout the hotel. The front desk staff, in particular, received positive remarks for their welcoming attitude and helpfulness, which left a lasting, positive impression. Guests also appreciated the clear and kind explanations of the facilities provided by the reception staff.

However, there were suggestions for improvement, particularly in areas where the staff's guidance and responses may have fallen short. Some guests felt that additional training for the front desk and spa staff could enhance the overall guest experience. Feedback regarding the dining staff was less favorable, with a few reviews indicating room for improvement in service quality in the restaurant. Despite these areas for growth, the friendly and respectful attitude of the staff remains a highlight for many visitors.

Spa
Route Inn Grantia Hanyu Spa Resort offers a spa experience that guests find highly enjoyable and relaxing. The spa boasts a diverse range of indoor and outdoor baths, along with saunas, creating a lovely environment for relaxation. Visitors appreciate the ample hot spring facilities, which include hot spring water maintained at soothing temperatures above 41 degrees Celsius. The presence of open-air baths adds to the experience, allowing guests to unwind while gazing at the sky. Overall, the spa's extensive variety and the pleasant atmosphere of the hot spring facilities receive strong positive feedback from visitors.


No, Route Inn Grantia Hanyu Spa Resort doesn't have any pool.

Yes, a spa is available at Route Inn Grantia Hanyu Spa Resort.

No, Route Inn Grantia Hanyu Spa Resort doesn't allow dogs.

Yes, parking facilities are available at Route Inn Grantia Hanyu Spa Resort.

No, Route Inn Grantia Hanyu Spa Resort doesn't have a gym.

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