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Summary of reviewsThe Holiday Inn Express Canterbury by IHG presents a highly favorable experience for travelers visiting the Canterbury area, particularly noted for its practical and convenient location. Ideally situated just off the A2 motorway, the hotel provides excellent access to those exploring Canterbury, the South Coast, or traveling towards the ferry ports at Dover. Despite its location behind a petrol station and proximity to a major dual-carriageway, the hotel remains surprisingly quiet, with renovated rooms offering a refuge from road noise. Guests appreciate the ample parking and accessibility, especially for those with cars.
The positive reviews extend to the hotel's offerings, with breakfast receiving commendations for its generous variety and quality. Guests enjoy a hearty and plentiful buffet featuring both hot and continental options, with attentive staff ensuring a smooth dining experience. Dinner also garners praise for its varied menu, including options like Indian cuisine. Despite occasional limitations, particularly for vegetarian and vegan options, the overall dining experience is described as pleasurable, enhanced by good quality food and reasonable prices.
The hotel's accommodation is frequently highlighted for its cleanliness and comfort. Rooms are described as very clean, with spaciousness and modern décor contributing to a restful stay. The comfortable beds promote a good night's sleep, supported by lovely bedding and plentiful pillows. Although some find the rooms small for larger families, the essential comforts and attentive service make it a reliable choice.
Staff service is a standout feature, consistently praised for being exceptionally friendly, helpful, and efficient. Their warm demeanor enhances the guest experience significantly, contributing to the hotel's reputation for excellent customer service.
Complimentary amenities, including free WiFi, further add value, with many guests appreciating the convenience. While room sizes can be a constraint for families, the overall atmosphere remains welcoming, catering well to both solo and family travelers. The hotel's competitive pricing and consistent delivery of a satisfactory experience make it a preferred stopover for those seeking efficiency and comfort without luxury.
Business travelers also find the hotel accommodating, with convenient access for quick meetings and stopovers. The strategic location and quality service make it a reliable choice for brief working stays, with management fostering familiarity with regular guests.
Overall, the Holiday Inn Express Canterbury by IHG stands out for its functionality, cleanliness, and welcoming staff, offering valuable amenities and comfort at a reasonable price point, serving well as a practical base for exploring the charming region of Canterbury and the South Coast.
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