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Summary of reviewsThe Holiday Inn Express Hotel & Suites Port Clinton-Catawba Island by IHG is highly praised for its prime waterfront location, offering guests a serene setting near local attractions and restaurants. Its proximity to the Miller Ferry for trips to Put-In-Bay and the charm of sunsets viewed from guest rooms or the pool add to the appeal. The hotel provides a complimentary breakfast that frequently satisfies guests with its variety and quality, despite occasional shortages during peak times. An attentive breakfast staff further enhances the dining experience.
Guests consistently commend the clean, bright, and spacious rooms, appreciating the exceptional comfort of the beds. Though some have encountered minor issues such as small bathrooms and occasional smoke smells, these were promptly addressed by the responsive staff. Overall cleanliness around the hotel generally meets expectations, but reviews suggest room for improvement in maintaining the bathrooms and high-traffic areas, alongside specific maintenance updates.
The staff receives high praise for their friendliness and attentiveness, with notable mentions of individuals like Valerie for exceptional service. The welcoming pool and hot tub provide a relaxing retreat, adding to the positive experience with their warmth and cleanliness. The beds, often highlighted for their comfort, ensure a restful sleep, despite occasional feedback suggesting minor upgrades could enhance guests' experience further. Collectively, the hotel offers a solid choice for travelers seeking comfort, relaxation, and ease of access to local points of interest.
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