3-Star HotelThis grand, Victorian hotel has private gardens, a gym, and classical decor. The traditionally furnished rooms feature private bathrooms, and it's a short walk to Harrogate's centre.
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Summary of reviews related to the '3 Star' categoryThe Cairn Hotel offers an experience consistent with its three-star rating. Guests note that the establishment reflects what one would expect from a standard three-star hotel. Despite its pleasant overall stay and good value for money, the hotel has noticeable areas in need of improvement.
The decor and facilities are described as dated and worn with many reviews highlighting the tired and faded condition of the interiors. The whole place is in need of a total refurbishment and a simple lick of paint could greatly enhance the overall look. Though the building is beautiful and old, its charm is overshadowed by the tired and shabby decor in places.
Regarding the rooms, some guests found them small and cold, noting that they were terrible for the prices charged. Cleanliness is another area needing attention. However, the overall experience met expectations for a three-star hotel, offering basic amenities typical of its rating.
The hotel's staff received mixed reviews. While professional and standard facilities were available, there were instances of rudeness, especially from the breakfast chef. Speaking of breakfast, the offering was quite basic and the family dining room environment could benefit from more care and attention to service quality.
In summary, the Cairn Hotel offers a decent stay for those seeking basic three-star accommodations, but with substantial room for improvement, particularly in decor and general upkeep. The facilities and services are on par with other hotels in its category, but it's clear that a renovation could significantly enhance guests’ experiences.
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