5-Star HotelSummary of reviews related to the '5 Star' categoryOMO Kansai Airport by Hoshino Resorts offers an experience marked by exceptional service and top-notch facilities, consistently earning praise as a worthy five-star hotel. The cleaning staff is particularly notable for their efficiency and thoroughness, contributing to the overall high standard of the property. Common areas are well-equipped, featuring amenities such as a water dispenser and microwave on every floor, enhancing guest convenience.
However, some guests express doubts about the hotel's five-star rating, suggesting that by European standards, it might align more closely with a four-star designation. Concerns have also been raised regarding the lack of drinkable tap water and bottled water in the rooms, as well as the absence of in-room beverages like tea and coffee. Additionally, the hotel stands out as one that charges for a yukata, which some find surprising for a five-star establishment.
Despite these critiques, many guests highly recommend the hotel, emphasizing its exceptional qualities and considering it a definite choice for future stays. The consensus leans heavily towards a positive five-star experience, making it a highly regarded option for travelers seeking comfort and quality near Kansai Airport.
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