5-Star HotelLocated in Katoomba, this resort offers luxurious accommodations with stunning views of the Blue Mountains. It features elegant rooms, a spa, and fine dining options, providing a relaxing and scenic escape.
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Summary of reviews related to the '5 Star' categoryLilianfels Blue Mountains Resort & Spa falls short of the high expectations associated with a five-star rating. Frequent remarks focus on the breakfast buffet, describing it as rather ordinary, contrary to what one might anticipate from a luxury establishment. Concerns are also raised over the hotel's condition with several indicating that it appears old and run down. Cleanliness issues are a consistent theme with the environment often described as unclean. Staffing levels are noted as insufficient, impacting service quality. Given the high daily rate, many guests feel the experience doesn't justify the cost, often asserting that the resort doesn't live up to its five-star status. Overall, reviews suggest that Lilianfels doesn't align with the typical expectations for a high-end, five-star hotel, leading to a sense of disappointment among guests.
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