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Summary of reviewsHoliday Inn Mulhouse by IHG, stands out as an ideal stopover for travelers seeking comfort and convenience, particularly those on long journeys or business visits. Its location near major highways makes it easily accessible and the tranquil countryside setting offers a peaceful retreat. The hotel is well-connected to Alsace and Switzerland and its proximity to commercial zones and dining options adds to its practicality.
Guests frequently praise the hotel for its excellent breakfast offerings, featuring a diverse and hearty buffet with fresh fruits, locally sourced specialties and freshly squeezed orange juice. Although the breakfast area can get crowded at peak times, the quality of the food generally enhances the overall guest experience.
The on-site restaurant, Brasserie K, is highly regarded for its good cuisine and friendly service. While some guests find the prices steep and the menu limited, the dining experience remains positive with many appreciating the cozy ambiance and delightful dishes. However, the restaurant's weekend closures and early bar closing times are noted areas for improvement.
The rooms at Holiday Inn Mulhouse are lauded for their cleanliness, spaciousness and comfortable beds, providing a restful retreat for travelers. Modern furnishings and useful amenities like free private parking, coffee machines and bathrobes add to the convenience. Though some rooms may appear slightly outdated and noise from elevators or other minor issues are occasionally reported, the overall impression is one of comfort and reliability.
Impressive cleanliness is a hallmark of the hotel with many guests commending the well-maintained facilities and hygienic environment. A few isolated incidents of dust or outdated fixtures have been noted, but the general ambiance remains welcoming and tidy.
The staff at Holiday Inn Mulhouse are frequently highlighted for their exceptional friendliness, professionalism and attentiveness. Guests consistently note the warm hospitality extended by the receptionist team, bartenders, restaurant staff and housekeeping, which significantly enhances the guest experience.
WiFi at the hotel receives mixed feedback. While some guests report fast and reliable internet, others experience slow connections or frequent login issues. The hotel's spa and gym facilities are generally well received with guests appreciating the spacious and well-maintained areas. However, occasional cleanliness and maintenance issues in the spa are mentioned.
The pool area is another positive feature, often described as clean and spacious with the addition of whirlpools and a spa. Some guests do note the pool water being too cold at times and occasional maintenance lapses.
Parking facilities at the hotel are convenient and ample with options for free, secure and underground parking. While a few safety concerns have been reported, the overall feedback is positive with guests appreciating the convenience and security provided by the hotel.
Family-friendly amenities make Holiday Inn Mulhouse a suitable choice for travelers with children. Spacious family rooms and a well-received family-size pool contribute to a comfortable and enjoyable stay for families.
In summary, Holiday Inn Mulhouse by IHG, offers a combination of comfort, convenience and excellent service, making it a highly recommended choice for transient travelers, business visitors and families alike.
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