Comfort Suites Rochester Henrietta University Area
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Summary of reviewsThe Comfort Suites Rochester Henrietta University Area is highly regarded for its strategic location, offering easy access to major highways and local attractions such as the Rochester Institute of Technology. Its convenient positioning ensures both business and leisure travelers can explore nearby shopping and dining options while enjoying a peaceful atmosphere slightly removed from busy roads.
Guests generally enjoy the spacious and comfortable rooms, with large bathrooms enhancing the sense of openness. The rooms are noted for their cleanliness and comfort, with beds and pillows contributing to a restful stay. Despite some minor issues like worn furniture and isolated instances of mildew, the accommodations are considered satisfactory overall.
Breakfast at the hotel receives mixed reviews, with many appreciating the variety and quality of the offerings, though improvements could be made in maintaining consistent supply and addressing occasional equipment failures. Nevertheless, the breakfast is typically seen as a positive start to the day for guests.
The hotel's cleanliness is commendable, especially in common areas such as the pool, though some areas show signs of aging and could benefit from more meticulous maintenance. Despite a few isolated complaints concerning room cleanliness, the overall environment remains enjoyable.
The staff is highlighted for their friendly and professional demeanor, contributing significantly to the pleasant atmosphere of the hotel. Guests appreciate the team's accommodating nature and quality customer service, making interactions with staff a positive aspect of their stay. Overall, the Comfort Suites Rochester Henrietta University Area offers an accessible, comfortable, and welcoming experience with room for minor enhancements in certain areas.
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Guests generally enjoy the spacious and comfortable rooms, with large bathrooms enhancing the sense of openness. The rooms are noted for their cleanliness and comfort, with beds and pillows contributing to a restful stay. Despite some minor issues like worn furniture and isolated instances of mildew, the accommodations are considered satisfactory overall.
Breakfast at the hotel receives mixed reviews, with many appreciating the variety and quality of the offerings, though improvements could be made in maintaining consistent supply and addressing occasional equipment failures. Nevertheless, the breakfast is typically seen as a positive start to the day for guests.
The hotel's cleanliness is commendable, especially in common areas such as the pool, though some areas show signs of aging and could benefit from more meticulous maintenance. Despite a few isolated complaints concerning room cleanliness, the overall environment remains enjoyable.
The staff is highlighted for their friendly and professional demeanor, contributing significantly to the pleasant atmosphere of the hotel. Guests appreciate the team's accommodating nature and quality customer service, making interactions with staff a positive aspect of their stay. Overall, the Comfort Suites Rochester Henrietta University Area offers an accessible, comfortable, and welcoming experience with room for minor enhancements in certain areas.
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Guest Reviews
The Comfort Suites Rochester Henrietta University Area boasts a prime location that guests consistently praise for its convenience and accessibility. Situated right off Interstate 390, it offers easy access for travelers arriving by car. This hotel is perfectly positioned for those visiting the nearby Rochester Institute of Technology and the university area. Guests appreciate its proximity to a variety of stores and dining options, including a convenient Cracker Barrel right in front of the property. Despite its central location, the hotel manages to maintain a quiet atmosphere by being slightly removed from the main road. Overall, it is strategically located for both business and leisure travelers, offering ease of access to major highways and essential destinations in the area.
The breakfast experience at Comfort Suites Rochester Henrietta University Area offers a mix of perspectives from its guests. Many guests appreciate the convenience of a continental breakfast, highlighting it as a nice start before setting out for the day. Some found the breakfast to be good, hot, and well displayed with a typical assortment expected at hotels. The variety from day to day was also praised, adding a pleasant touch for those staying multiple days. However, there were instances of dissatisfaction, with reports of supply shortages well before breakfast hours ended and occasional issues like limited availability of fruit and broken coffee or juice machines. While there are commendable aspects, there is room for improvement to ensure a more consistent and fulfilling breakfast experience for guests.
Comfort Suites Rochester Henrietta University Area offers spacious rooms that guests find comfortable, with large bathrooms adding to the feeling of openness. Visitors generally appreciate the cleanliness of both the rooms and common areas. Many guests note that the beds and pillows are comfortable, leading to a restful stay. Despite some comments about worn out furniture and minor issues like doors being hard to open or the occasional mildew smell, the overall impressions include positives such as good breakfast offerings. While there are mentions of maintenance needs and occasional mix-ups with room access, the hotel's key strengths seem to lie in room size, comfort, and basic cleanliness.
Comfort Suites Rochester Henrietta University Area offers guests a stay in a facility that is clean and enjoyable with friendly staff. Many guests have highlighted the cleanliness of the pool, suggesting it's a well-maintained area for relaxation. Despite some isolated complaints about cleanliness in individual rooms, such as dust and mold in specific locations, the overall facility is considered relatively clean with certain areas showing signs of aging. Visitors have noted that while some areas require more attention from the cleaning staff, others have praised the establishment for providing a comfortable experience amidst minor maintenance issues.
The staff at Comfort Suites Rochester Henrietta University Area consistently impresses guests with their friendliness and professionalism. Reviews highlight the welcoming atmosphere created by team members and their accommodating nature, especially in situations requiring flexibility, such as last-minute pet additions. Customer service is praised for its quality, indicating that employees are both approachable and helpful during check-in and throughout guests' stays. While there are occasional points where staff could improve, particularly during breakfast service, the overall impression is that the hotel staff strives to ensure a positive experience for all visitors, maintaining a congenial and courteous demeanor.
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No, Comfort Suites Rochester Henrietta University Area doesn't have any pool.
No, a spa isn't available at Comfort Suites Rochester Henrietta University Area.
Yes, Comfort Suites Rochester Henrietta University Area welcomes dogs.
No, parking facilities aren't available at Comfort Suites Rochester Henrietta University Area.
Yes, Comfort Suites Rochester Henrietta University Area has a gym.
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