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Best Western Hotel Heidehof

Hermannsburg , Billingstr. 29 (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBest Western Hotel Heidehof is a great choice for travelers looking to explore the natural beauty and attractions of South Heath. The hotel's location is praised by many guests for its peaceful village setting, easy access to hiking trails and bike paths and proximity to museums and landmarks. The breakfast is abundant, varied and delicious with plenty of options including vegan choices. The dinner experience is also enjoyable with mouth-watering dishes and flavorful meals. The hotel offers comfortable and satisfactory rooms, although some furnishings are outdated. The staff is exceptional with attentive and friendly service contributing to a pleasant stay. The pool is a highlight for many guests, described as beautiful, clean and cozy. The hotel is also recommended for business travelers with the option for special requests and online check-in and check-out. Overall, Best Western Hotel Heidehof provides functional accommodation at an affordable price with many positive reviews from satisfied guests.
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Categories

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Single Room with Single Bed The single room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.

Standard Double/Twin Room The twin/double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath and a shower. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Comfort Double/Twin Room The triple room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Comfort Twin Room The quadruple room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.

Comfort Double Room with Balcony The twin/double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. Featuring a balcony, this twin/double room also offers heating and a flat-screen TV. The unit has 1 bed.

Comfort Queen Room with Balcony This single room has a minibar, a tea and coffee maker, a flat-screen TV and a terrace. The unit has 1 bed.

Standard Double Room with Balcony This double room has a minibar, a tea and coffee maker, a flat-screen TV and a terrace. The unit has 1 bed.

About Best Western Hotel Heidehof

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Guest Reviews

7.7

Good

Location

Best Western Hotel Heidehof is praised by many guests for its great location. Situated in a peaceful village, the hotel is conveniently located for nature lovers with easy access to the Serengeti Park and Heide Park. The location is also well-connected to various museums and landmarks. The hotel's central location allows guests to easily explore the surrounding areas on foot or by bike. Reviewers find the nearby hiking trails and bike paths well-marked and accessible. The town's cozy and relaxed atmosphere is also praised by guests, making it an ideal destination for those looking to unwind and relax. Overall with its central and peaceful location, Best Western Hotel Heidehof proves to be an excellent choice for travelers looking to explore the natural beauty and attractions of South Heath.

Breakfast

Guests have praised the breakfast at Best Western Hotel Heidehof with many describing it as abundant, varied and delicious. The buffet is said to offer plenty of options, including vegan choices and is constantly restocked. The seating areas are cozy and comfortable and the staff is friendly and helpful. Some guests suggested that more fresh fruit and healthy options could be added, but overall the breakfast is considered excellent. A few negative comments were made about cold or stale items, but these were the exception rather than the rule. Overall, guests were impressed with the quality and variety of the breakfast at Best Western Hotel Heidehof.

Dinner

The Best Western Hotel Heidehof provides a delicious dinner experience with mouth-watering dishes like gebratenen Lachs and Schnitzel mit Champignons. Although the Abendkarte was not very extensive, the meals were very flavorful. Some guests found the Abendessen buffet to be a bit overpriced for the limited options, while others enjoyed the small but excellent selection on the menu. Unfortunately, the restaurant only offered buffets on Fridays and Saturdays, disappointing some guests. However, the quality of the food was generally praised with some describing the kitchen as "super!" While some found the dinner options to be lacking, there were no complaints about the standard breakfast. Overall, guests had a positive dining experience at the hotel with a few areas that could be improved upon.

Rooms

Best Western Hotel Heidehof offers a variety of rooms that satisfy different guests' preferences. Many rooms are spacious and well-furnished, providing ample space for a comfortable stay. The cleanliness of the rooms is commendable and some rooms offer fantastic views from their balconies. Most guests appreciate the comfortable beds and the rooms are well-tempered even during hot weather. Some guests found the carpeted floors in the rooms and hallways were stained and the bathrooms were outdated and in need of renovation. However, despite these concerns, the staff was courteous and accommodating and some guests appreciated their help during the pandemic. Overall, Best Western Hotel Heidehof offers comfortable and satisfactory rooms with some outdated furnishings.

Beds

When it comes to the beds at Best Western Hotel Heidehof, guest reviews are mixed. Some describe the beds as "very comfortable" and "good", while others note issues such as the bed frame making noise or the beds breaking when leaning on them. However, many guests do appreciate the pillows and blankets offered. While some rooms come with uncomfortable sofa beds, the overall atmosphere of the hotel is cozy and inviting. Keep in mind, however, that some rooms may get hot due to direct sunlight and lack of climate control.

Cleanliness

The Best Western Hotel Heidehof has received reviews that are mostly positive about the cleanliness of the hotel. Guests have praised the cleanliness of the rooms, the pool and the wellness area. The hotel and its surroundings are well-maintained and the staff are friendly and helpful. However, some guests have noticed flecks, stains or signs of previous guests in their rooms or the lack of daily cleaning due to the pandemic protocols. Overall, the cleanliness of the hotel seems to be satisfactory.

Staff

The staff at Best Western Hotel Heidehof are praised by guests for their exceptional service. Many guests noted the attentive and friendly staff at the breakfast and check-in, as well as their helpful and accommodating nature. Some guests specifically mentioned the super nice and helpful staff, while others commented on the competence and kindness of the reception staff. Despite a few negative comments about disinterested staff during breakfast, the majority of reviews praise the hotel's staff. Overall, guests have found the staff to be friendly, attentive and very accommodating, contributing to a pleasant stay at the hotel. Breakfast is a highlight for many guests with attentive staff making it a comfortable experience.

Pool

Looking for a hotel where you can enjoy a swim during your stay? Look no further than Best Western Hotel Heidehof! Guests have raved about the hotel's pool with many describing it as "beautiful", "clean", "nice" and "great". Some guests have even extended their stays in order to continue taking advantage of the pool and sauna facilities on site. The pool area has been described as cozy, warm and comfortable with plenty of lounge chairs to relax on after a swim. Guests have also praised the hotel for offering free access to the pool, making it the perfect way to start your day. While a few guests have reported that the pool may have some maintenance issues, the overwhelming majority of reviews are positive and guests have enjoyed using the pool as well as the other amenities offered by the hotel. So why not book your stay at Best Western Hotel Heidehof and experience the joy of swimming for yourself?

Business

The Best Western Hotel Heidehof is highly recommended for business travelers with the option to express special requests and the convenience of online check-in and check-out with signing. The competent and friendly reception staff adds to the positive experience. The location is also great with good parking options. Although the hotel is a bit dated and the signage could be better, it provides functional accommodation at an affordable price. However, be aware of the additional charges for parking, sauna and even water bottles in the room. The breakfast is satisfactory, but not exceptional and the menu selection is limited. The beds are slightly narrow, but still comfortable for a short stay. Overall, it is a decent option for a business trip or a quick getaway.

Indoor Pool

If you're looking for a hotel with a great indoor pool, Best Western Hotel Heidehof is definitely worth considering. Many guests have raved about the small yet charming sauna area and beautiful pool housed within the hotel. Some even described it as a "toll" and "sehr schön" experience. The netter Schwimm- und Saunabereich (nice swimming and sauna area) has left a great impression on guests who enjoyed using it before indulging in the tasty breakfast. While one reviewer cautioned about the potential slipperiness of the pool area when wet, the vorhandene Schwimmbad (available swimming pool) still seemed to have impressed guests with its overall quality.

Yes, Best Western Hotel Heidehof has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Best Western Hotel Heidehof.

Yes, Best Western Hotel Heidehof welcomes dogs.

No, parking facilities aren't available at Best Western Hotel Heidehof.

Yes, Best Western Hotel Heidehof has a gym.

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