Accessible HotelThis hotel features Accessible Standard Rooms equipped with specific facilities for disabled guests. These include wheelchair turning space, alarm cords, wheel-in showers, and bathroom grab rails. Accessible beds, wardrobes, mirrors, and writing facilities are also provided in these rooms.
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Summary of reviews related to the 'Accessible' categoryThe 'ibis York Centre' has garnered various reviews from guests regarding its accessibility for those with disabilities. Guests have highlighted that the hotel layout is generally accessible with a wheelchair lift available to reception. Some guests appreciated that the hotel could accommodate requests for accessible rooms on the ground floor, which was particularly beneficial for those with mobility issues or using wheelchairs. The location of the hotel is highly praised, being very close to York Minster, the train station and other local attractions, making it convenient for guests to explore the city.
However, there are several areas where the hotel could improve. The lifts were noted to be unreliable and not sufficiently accessible. The bathroom tiles were considered hazardous and the hotel would benefit from installing grab rails in showers. Parking was another concern, described as small and tight, making it challenging for disabled and elderly guests to maneuver. Additionally, the slightly hilly terrain around the hotel was not ideal for wheelchair users.
Despite these drawbacks, the considerate and friendly staff received positive mentions for their helpfulness and willingness to accommodate specific needs, such as changing rooms or offering a friendly welcome. Overall, while the hotel provides some accessibility features and enjoys a prime location, there are areas that require attention to better serve disabled guests.
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